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Monitoring Engineer

5 months ago973 views
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General Details
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
Experience and Qualification Required:
  • Matric and Diploma in Information Technology or related field
  • APP Manager, OpManager , SITE 24, PMP
  • N+, A+, MCSE Certification
  • CCNA
  • Windows Server Support
  • Network Support
Key Performance Areas:
  • Ensure Best practices per device are set across all clients
  • Dependency mappings are done correctly.
  • Taking ownership of the Monitoring environment
  • WAN/LAN Latency monitoring
  • Daily tasks and routines
  • Certificate application on Central server and probes
  • Advise on where improvements can be made and assist with this.
  • Best-known procedures / call logging, escalations.
  • Guidance and advice on APPMAN and Site 24/7.
  • Manage security solutions, for all monitoring tools.
  • Ensure monitoring standards are by Customer Policy
  • Maintain all Customers monitoring tools daily
  • Administer and maintain monitoring rules and alerts.
  • Manage all monitoring for network hardware and equipment, routers, switches, and other Network Devices, infrastructure, servers, applications, and websites.
  • Ensure reliable network connectivity the networks are monitored
  • Monitor all monitored devices and applications performance
  • Perform capacity monitoring of all systems for customers.
  • Real-time monitoring and analysis of all alerts
  • Threshold-based monitoring for capacity and performance monitoring
  • Monitor hardware failures and backups
  • Ensure effective backups of configs for monitored systems
  • Troubleshoot 1st line system issues before escalating to senior teams
  • Create priority incidents, make follow-ups, and communicate the status to affected users

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Executive Placements
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