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The IT Service Desk Analyst will provide first line technical support to users. The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of user’s problems, which may range from straightforward to more complicated technical issues. There is also a range of administration duties within this role.
Location: Hungary or Romania - Europe Are you willing to relocate to Europe?
Start Date:
January – 3-4 months’ Training and probation in South Africa Salary: R7 000 (in SA)
Once Visa issued
Relocate to Europe Salary: +/- Euro 1050 (Euro 650 after Tax)
Benefits:
Medical AidVacation Bonus 3.5%Daily Meal Tickets20 days off
Key responsibilities
? Act as a single point of contact for phone calls, chat and emails from users regarding IT issues and queries
? Record incident resolutions in the Help Desk tool based on user communication via phone, email, chat etc.
? Ensure that issues are resolved within ticket life cycle
? Co-ordination between users and resolver groups (if necessary)
? Incident handling and escalation management
? Work independently and within a team
? Communicate well with internal and external contacts
? Manage multiple assignments simultaneously without any / minimal guidance or help from seniors or peers team members
? Adhere to Tech Mahindra and client’s procedures, policies and guidelines
? All KPI related tasks must be followed & adhered to avoid business impact
? To ensure that breaks are pre-approved by SME, Team Leader or Manager
? Strong problem resolution skills
? Escalate unresolved calls to the resolution support team
? Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner
? To maintain a high degree of customer service for all support queries and adhere to all service management principles
? Any additional ad hoc tasks that may contribute to a better service to the client or improvement to the KPI
Requirements:
Minimum High SchoolExcellent communication skills in French (oral and written)Typing Speed – 30 words per minutePrevious Customer Service ExperienceValid work PermitValid PassportSense of responsibilityIndependent and customer friendlyCertifications (Optional) ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80NjI5MjA4MDc/c291cmNlPWd1bXRyZWU=&jid=377167&xid=462920807
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Say goodbye to the 9-5 grind. Start a profitable
online business from scratch & start receiving 100% commission payments
directly into your bank account. You learn how to work from home and generate $600
per day on autopilot. Get step-by-step digital marketing training, pre-made
tools and an awesome community with awesome support! No
monthly expenses, no tech skills, no experience.
Imagine… no more debt, comfortable home, exotic holidays, good schools
for the kids, you name it…!
Must have a smartphone or laptop and WiFi.
Must have at least 2hrs a day to work.
1mo
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REPRESENTATIVES required to market lasting memory product to groups (schools, pre-schools, sports groups, and churches)Vacancies exist in the following areas, Caledon, Riviersonderend and Swellendam.Above average commission is payable on delivery of products/packages to client, quick turnaround time.Basic salary can be negotiated after three months to successful candidates.Please forward your CV to vacancieswesterncape@gmail.com
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Brief CSSR Job description
Work for a prestigious airline brand on various work streamsAssistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languagesWork on airline reservations systems & handle voice calls in English & German – may include some written correspondenceFully paid product and systems training providedDaily interactions with international passengers with queries and complimentsRequired to meet specific key performance indicators and meet expected client service levelsDemanding and time-sensitive call centre environment
Requirements
Native level fluency in German language: Verbal & Written skills essential (Advanced level may be considered)Minimum education level equivalent to high school completion (Matric / NQF 4)Located in South AfricaPermanent residence permit / South African ID holders onlyExcellent Computer literacy & technical skillsNo criminal recordFlexibility to work shiftsPrevious customer service experience preferred
Employment terms and conditions
Full-time, permanent contract: 40 hours per week at 8,5 hours shifts per dayOperational hours for account: Monday to Sundays 08h00 – 21h00 (shifts will be adjusted in line with daylight saving). Employees will be rostered on rotational shifts to cover these operational hours. Note it includes weekend work.Training: 4 weeks (Fully Paid)Probation period: 4 monthsBenefits:
~ Employee assistance programme
~ Health insurance benefit
~ Membership to Provident Fund (forms part of CTC package)
Work from home / Work from officeRemote work may be considered – If work from home, employee must ensure:
~ Fibre internet connection or fixed stable ADSL line required at own cost. Must be a fixed line internet. No wireless connections accepted.
~ UPS Solution required during load shedding (inverters available for purchase via client or own solution accepted).
To apply, please provide the following:
Updated CVCopy of ID/PR/VISA that permits you to workLanguage assessments will be carried out during screening by the recruiterProof of internet (for work from home applicants)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTczNjQ2MDU/c291cmNlPWd1bXRyZWU=&jid=1183430&xid=317364605
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Age Groups: 3 – 4 / 4 – 5 / 5 – 6 (Grade R)Start Date: Either October 2022 or January 2023Location: Cape Town – CBD & Wynberg
WORKING HOURSMondays – Fridays, 7:15 – 13:45 plus 2,5hrs / week for meetings = total of 35hrs
We are looking for a passionate pre-school assistant teacher who:
has relevant teaching degree (N4, N5 or higher in ECD) OR is currently studying in the ECD field OR has ECD relevant certificate, e.g. language development, ECD trainingideally has experience with Pre-School children on mother tongue levelhas a passion for assisting or teaching learners in the relevant age grouphas very good referencesis able to support a high standard of teaching and learningis open to (and has experience with) modern technology (Outlook, iPads, Teams, etc.)has a clear police clearancethe ideal candidate is South African or has a work allowance / permanent residence in South Africa
With the current visa situation, we are hesitant to accept applications from persons without a valid work visa.
Should you wish to apply for this position, please email your latest CV and motivation to diane@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzA3OTU2MjM4P3NvdXJjZT1ndW10cmVl&jid=1318137&xid=3707956238
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East Africa Global Concierge
Location: Arusha, Tanzania OR Nairobi, Kenya
BRIEF
The Company’s Global Concierge service is a personal, bespoke global ‘access platform’ for direct, indirect guests, and travel partners, for guests travelling with the company in Africa. It provides information and assists with travel requirements pre, post, and during travel with the company – ensuring guests and trade partners receive a personalised, worry-free experience. The in-country support service will operate seven days a week.
KEY OUTPUTS
Upholding the values of the company ... Care of the people, Care of land and Care of the wildlifeCalm and professional communication skills in order to service travel partners, direct and indirect guestsConsistent and clear communication with trade partners, direct and indirect guests, sales teams, preferred supplier partners and colleagues where requiredProactive selling of the company’s Africa products and services ensuring the best suitable safariMeets people and responds to a variety of situations with poise, patience, and discretionMust have patience, tact, a cheerful disposition and enthusiasm, as well as a willingness to serveHave a strong knowledge of the company and the regions and territories it operatesAn independent, curious and “can do it” nature
ADDITIONAL DUTIES
Attend and participate in continuing educational programs and training webinarsSupport and Assist other departments and offices during leave cycles
QUALIFICATION REQUIRED
High School Qualification, 3 year University/College Qualification advantageous4 years Tour Operator Experience as a Travel Consultant with preference to individuals who have worked in a bed management environment or Lodge Management Experience or a Concierge Service Experience
KNOWLEDGE REQUIRED
An in-depth knowledge of Operating Systems Advantageous (Tourplan, Maximizer, WETU, the company’s Guest Information System - training provided)Good destinations knowledge of East Africa preferableA willingness and aptitude to learn
SKILLS REQUIRED
Experience with multi-currency with an understanding of the principles of foreign currencyWorking in an orderly mannerMust possess multi-tasking skills with constant interruptionsMust readily resolve challenges to the satisfaction of guests and travel partners. If not able to resolve, take ownership to ensure it gets to the appropriate person/department for assistanceCustomer Service and Relationship focusedWorking under pressure
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NzgwMTQ3NjQ/c291cmNlPWd1bXRyZWU=&jid=1508286&xid=978014764
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Our client in the Education Industry based in Port Elizabeth is currently looking to employ a Junior Student Advisor
An awesome career opportunity awaits!
Requirements:
3 Year Diploma or bachelor’s degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar.Minimum of 1 year’s sales experience.
Responsibilities:
Presentation Target
Secure and complete presentations at targeted schools. Distribute marketing material such as pamphlets, information brochures and hand out interest cards to students.Represent the brand at career expos.Facilitate stakeholder events.Monthly booking and presentation target achievement as per set schools’ priority targets.
Database Collection
Achievement of monthly school’s database collection target as per set schools’ priority targets.
Interview Target
Makes sufficient database calls to prospective students to schedule interviews in order to achieve daily and weekly booking targets.Follow up on online applications by tracing proof of payments before scheduling appointments with prospective students.Responds to online and telephonic enquiries within 24 hours of query.Conduct interviews adhering to interview script and full interview process. Builds rapport with the students (and parents if present) during the interview process.Achieve weekly, monthly and annual individual interview target.
Application Target
Secure applications over the table during interviews by assisting students with online application process.Follow up with unpaid online applications to secure payment.Complete required weekly INA (interviews not applied) calling to secure applications.Achieve weekly, monthly and annual individual application target.Drive applications to accept offer of admission and pay the required pre-registration fee.Registration Target.Achieve new student registration individual target.
Administration and Reporting
Update call report and IBT (Interview Booking Tracker) report on a daily basis.Ensure interview forms are completed accurately.Ensure applications are submitted with correctly certified supporting documentation in order for applications to be confirmed.Update calling outcomes on STASY and TMR (Total Marketing Report) as and when required by Head: Student Recruitment.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful....
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzEwNzUwNjM1P3NvdXJjZT1ndW10cmVl&jid=1491771&xid=1710750635
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An opportunity exists at our George Support Centre for an energetic, vibrant sales consultant with excellent interpersonal and communication skills, who is driven and a strong team player.About Us: Boston City Campus (BCC) is an award winning, internationally accredited educational institute, dedicated to outstanding quality and service excellence. We pride ourselves on our commitment to our students and our supportive team culture.Responsibilities:* Achieve and exceed activity and sales targets.* Contact potential students to register with BCC.* Keep accurate records of all sales activities and customer interactions in our management system.* Do school presentations to grade 12 learners.* Set up and manage school and other career exhibitions.* Interview and counsel potential students.* Close sales.Requirements:* Higher education qualification.* Unendorsed valid driver’s license and own transport is a pre-requisite.* Computer literacy - good knowledge of Microsoft Office Packages.* Demonstrated perseverance and resilience in a sales or similar role.* Exceptional attention to detail with the ability to accurately record information and follow processes.* Proven ability to work effectively under pressure and meet tight deadlines.This position is mainly inbound and the salary will be commensurate with your experience.In your reply, please confirm that you have an unendorsed valid driver’s license and your own reliable vehicle.If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.Please send your CV to kevina@boston.co.za.
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An opportunity exists at our Somerset West Support Centre for an energetic, vibrant sales consultant with excellent interpersonal and communication skills, who is driven and a strong team player.About Us: Boston City Campus (BCC) is an award winning, internationally accredited educational institute, dedicated to outstanding quality and service excellence. We pride ourselves on our commitment to our students and our supportive team culture.Responsibilities:* Achieve and exceed activity and sales targets.* Contact potential students to register with BCC.* Keep accurate records of all sales activities and customer interactions in our management system.* Do school presentations to grade 12 learners.* Set up and manage school and other career exhibitions.* Interview and counsel potential students.* Close sales.Requirements:* Higher education qualification.* Unendorsed valid driver’s license and own transport is a pre-requisite.* Computer literacy - good knowledge of Microsoft Office Packages.* Demonstrated perseverance and resilience in a sales or similar role.* Exceptional attention to detail with the ability to accurately record information and follow processes.* Proven ability to work effectively under pressure and meet tight deadlines.This position is mainly inbound and the salary will be commensurate with your experience.In your reply, please confirm that you have an unendorsed valid driver’s license and your own reliable vehicle.If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.Please send your CV to kevina@boston.co.za.
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