Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Suggested
Results for english in Jobs in Other
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202649
6d
1
SavedSave
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exper...Job Reference #: 202638
6d
1
SavedSave
HR Manager South JHB R42KBcom, 5 years experience in Full HR Function, full Recruitment, IR, CCMA, Bargaining council, training, Performance management, employee benefits and compensation, Payroll processes, Hr records Hr reports, Hr Strategies. Articulate in English and Afrikaans
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NDUwOF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1780963&xid=1109_184508
12h
1
One of our well known food manufacturing clients is looking for qualified Fitters to work on site as and when they need staff for shutdowns. Can be 3 weeks at a time, 3 months OR just once a week. If you stay in Nigel / Daveyton / Delmas and have reliable transport to work shifts in Springs, then this opportunity is for you!Must have post apprenticeship experience within food manufacturing industry. Must have own PPE and toolbox.Must have Excellent English communication. Must have a clear criminal record. We need reliable people that we know will work the shifts that they are being worked for.Must be medically fit!We will be conducting reference checks upfront!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NDM5OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1780166&xid=1109_184398
13h
1
One of our well known food manufacturing clients is looking for qualified Fitters to work on site as and when they need staff for shutdowns. Can be 3 weeks at a time, 3 months OR just once a week. If you stay in Nigel / Daveyton / Delmas and have reliable transport to work shifts in Springs, then this opportunity is for you!Must have post apprenticeship experience within food manufacturing industry. Must have own PPE and toolbox.Must have Excellent English communication. Must have a clear criminal record. We need reliable people that we know will work the shifts that they are being worked for.Must be medically fit!We will be conducting reference checks upfront!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NDM5MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1780161&xid=1109_184391
13h
1
SavedSave
We are inviting applications for this role. The ideal candidate will play a key role in Business development, client relationship management, managing a team as well as Project financing.Qualifications And ExperienceMaster’s in Finance.10+ Years of relevant work experience.Valid Drivers LicenceExperience with international/local banks, developers / investors/ fund or similar financial and corporate advisory institutions will be an asset.Experience in Infrastructure / Project Finance is preferred. Key ResponsibilitiesTransaction Delivery and ProjectManagementLead on ground delivery of transactions,coordinate with all stakeholders.Design and develop finance solutions forclientsDeliver independently (and/) review work ofthe team for client’s requirements:Review / understand complex financialmodels, describe outputs of scenario andsensitivity analysis.Review business valuations / investment.analysis through due diligence andvaluation exercises.Review / understand, provide inputs onfinancing structures using debt and equity.instruments to ensure optimal capital.structure and bankability.Conduct / review contract analysis for Project.Financing structures.Team ManagementAbility to work in multicultural environments and multidisciplinary team as well as train Junior members.Client InteractionGather, review and analyse information.and deliver client requirements. Discuss aspects of the financing structures.with clients, off takers, lenders, etc. Network with clients to receive feedback.and support, identify and overcome.challenges. Business DevelopmentResponsible in Advisory businessdevelopment in SADC countries.Participate in business development.meetings / conversations and identify.clients needs to acquire skills andexperience. Contribute to designing business.development proposal documents.Desired SkillsUnderstanding of Project Finance and PPP.Being able to review projects finance, documents to assess commercial and contractual implications.Having strong relationships in SADC Region with government entities, developers, lending institutions and other stakeholders.Client relationship management.Proficiency in English language.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3OTAyNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1780028&xid=1108_179025
14h
1
Well known global energy and chemical company is looking for an experienced Food Safety individual with operational management experience to join their team in Sandton on a 6-7 month contract. Responsibilities: Ensure suppliers comply to food safety standards Drive new concepts Successful roll-out of products Quality management Reporting and presentations to management Stakeholder engagement Keep abreast of competitor and market trendsMust have: MatricBachelors degree - Food Consumer Science / Biotechnology / Food Technology No less than 4 years experience in Food / Beverage manufacturing / Retail / Convenience store environment Knowledge and experience with production and waste management systems Strong Business Acumen Strong administration skills Problem solving skillsStrong presentation skills Excellent English communication - written and verbal Strong people skills Clear criminal record Medically fit Reference checks will be conducted upfront Must be available immediately
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3OTAyMV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1780026&xid=1108_179021
18h
1
SavedSave
Duties & Responsibilities: - Solid experience in the maintenance and support electrical systems with the focus on large DC Power systems. - Excellent report writing and verbal skills in English. - Excellent administrative skills to ensure proper processing of all contractually required paperwork. - Excellent problem-solving skills. - Must have own transport and be willing to travel nationally. Job Description: Conducts diagnosis of equipment failures Works with and through technicians and other employees to establish equipment performance before the breakdowns were reported. Establishes whether the equipment breakdown is related to a missed planned maintenance or part failure or human interference Uses any of the problem (finding and) solving techniques like 5-Whys, RCA, decision trees etc to pin point the real problem behind failures/breakdowns Uses electrical test instruments to troubleshoot and test transformers, motors, switchgear and other electrical devices for defects. Completes job card in consultation with the maintenance planner and requisitions parts depending on the outcome of the above. Conducts preventative maintenance Performs defined and/or ad hoc electrical and equipment testing Corrects electrical systems and equipment malfunctions through testing, adjusting, sequencing, synchronizing and aligns such systems and equipment as AC and DC power supplies, main power control panels, motors, generators, circuit breakers and relay panels. Dismantles electrical machinery and replaces defective electrical or mechanical parts such as gears, brushes, and armatures. Verify and execute preventive maintenance standards on all electrical distribution equipment. Completes documentation relating to work done for future reference in the event of failures Continuous reference to equipment drawings, engineering standards and GMPs in the performance and closing out of jobs done. Performs electrical preventative maintenance inspections and repairs on a variety of electrical equipment. Planned Maintenance Ensures that scheduled maintenance in terms of Electrical plans is conducted as prescribed following defined protocols and compliance to GMPs Completes job cards and parts requisition documents timeously to improve on mean time to repair thus ensuring high plant availability Serves as an electrician repairing, installing, replacing and testing electrical circuits, equipment, and appliances. Plant Breakdowns Attends to all electrical and mechanical plant breakdowns and will conduct the diagnosis as stated under point 1 above. Clearly dermacates workstation in accordance with procedures in the event of major work to minimise disruptions and possible injuries as a result of human traffic and area being used as thoroughfare. Adhers to AIB and relevant food safety programmes and environmental protocols. Completes documentation of work done and close out on ad hoc call outs Updates parts/spares r
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzEwMjUyNF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1268741&xid=1109_102524
2y
1
We are looking for a Compliance Officer (Administrator / Personal Assistant) in the Sandton area. Requirements: BCom Degree or National Diploma or Certificate in relevant discipline3-5 years experience in a Personal Assistant role or similarFluent in Afrikaans and English Knowledge of BBBEE will be beneficial*Training will be provided where needed.Job Description:Implements, manages, maintains, oversees, administrates and improve the company Management Systems in accordance with SANAS R47 (Document Controller)Provide assurance on the effectiveness of the company’s Management System and monitor compliance to required regulatory standards and requirementsIdentify weakness, non-compliance and risks in management systems, work with management to establish action plans to remediate weaknesses and risks on a sustainable basis.Preparation and Schedule SANAS accreditation visitsSubmit non-conformances and ensure that all corrective actions are dealt with accordingly and that they are monitored, ensure that follow up of findings is performed and that corrective actions are sufficient.Assist the company with compliance / legal queries in consultations with expertsResponsible for filing and communicating all the company Practice NotesPlan, manage, and conduct internal audit quarterly with the objective of improving the effectiveness of internal controls, efficiency and compliance of Company operations in accordance with SANAS R47.Present monthly internal audit findings and recommendations to managementPerform monthly BBBEE vertical assessments on verification filesFacilitate the implementation and design of verification committee meeting practice notes and communicate these to the companyAssist on various projects under guidance of Verification Executive.Ensure compliance and maintain Competency Files in accordance with policiesCo-ordinate and maintain Training Records and scheduleResponsible for Fraudulent Certificate proceduresEngage with Sector Codes Councils and submit required documentation monthlyProject administration, filing and documentation of project related workSkills: AssertivenessInterpersonal SkillsExcellent Report Writing skillsStrong Administration SkillsAdvanced Excel and computer skillsAttention to detailWork independentlyTeam playerStrong work ethics Please note only shortlisted candidates will be contacted
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzk0OTg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245016&xid=1109_94989
2y
1
SavedSave
A busy TTL agency are looking to appoint a skilled proofreader with a minimum of four years advertising agency experience in this capacity.Your primary KPA is to ensure that all work put out by the agency is proofread and corrected in line with brand corporate identities and tonality before being sent to clients and or to production.Do you have the following attributes? Ability to proofread with impeccable accuracy, preferably in English and AfrikaansUnquestionable attention to detailStrong writing and excellent language skillsOpen to and active in knowledge sharing - at the same time open to advice and directionAdvertising agency experience is a pre-requisite for considerationThen send us your CV ASAP - if you have not had a response within seven days of submitting your CV, please regard your application as unsuccessful.REQUIREMENTS A tertiary qualification in linguistics/communications or journalismA minimum of four years experience, of which three years must have been in a busy ad agency environmentAbility to proofread copy for various mediumsThe ability to work within a highly charged team environment and act as a support to fellow team membersHave the ability to work closely with creatives (who can be volatile at times) as well as traffic to ensure all work is proofread and changes made timeously and correctlyit is important that you are fully bilingual
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE2NzMwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1245114&xid=1320_16730
2y
1
SavedSave
If youre a word-smith with perfect English grammar, a passion for the written word and an impeccable portfolio to boot; then this position is for you!This is a senior position with a great salary and all the perks but only candidates with a portfolio will be contacted. You may also be asked to complete a writing test.If you do not hear from us within 2 weeks of submitting your application please consider your application unsuccessful.Please note that we will not even read an email without a portfolio!REQUIREMENTS Impressive portflolioTertiary qualification in related field+5 years agency experience* Permanent SA resident
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE0NjI4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216985&xid=1320_14628
2y
1
SavedSave
We are looking for an energetic well groomed Training Consultant (Facilitator) to join a dynamic team of facilitators at a Training company in Sandton. Requirements:Matric / Grade 12Business or Psychology degree (Preferable) 6+ years relevant sales training experienceExcellent communication skills in English (verbal and Written) and Preferable AfrikaansOwn transport and valid drivers license IntelligentMust understand Sales ManagementIdeally must have own sales track recordMust have facilitator dispositionMS Office IT/ Computer literate (software oriented)Facilitation experienceMust be able to work independentlyMust have a sense of urgencyWilling to travel and work long hours when necessary Ability to train on all levels from entry level to Executive levelDuties:Facilitate training programs and modules (in-house) or externallyWill facilitate tough situationsRun workshopsConsult on sales Please note only shortlisted candidates will be contacted
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg2MDE1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216957&xid=1109_86015
2y
1
WAREHOUSE SUPERVISOR - Wynberg, JOHANNESBURG - R15000 TO R20000 FMCG company seeks a Warehouse supervisor with solid FMCG exp. You will report to the National logistics manager. You will be responsible for service-related issues of all equipment (Servicing of vehicles, service of Fork Liftetc.), procurement of packaging material and training, supervising and appraising of staff, and a clear indication of who they report to (1st to supervisor, supervisor to logistics manager)Manage stock and warehouse control: Arrivals, deliveries and participation in all stock counts, best before date reporting, damagesetc. (No admin involved)Picking of Stock accuratelyPacking of stock accuratelyChecking of stock accurately (dates, damagesetc.)Document dates and other relevant information on supplier invoice per itemThe signing of bills/arrivals/Invoicing and handing over immediately to logistics managerSupervise warehouse staff Pickers/PackersEnforce all company rules and regulations, for example adhering to working hoursetc (responsibilities of all employees)Ensure a high degree of detail and focus on every jobCommunicate with drivers to ensure efficient delivery of productsGeneral HousekeepingFork Lift DriverHealth and safety training to be completed and kept in place for all warehouse personal A clear understanding of the company¹s policies and procedures (example, hygiene report policies, covid-Policiesetc.)AdminCompleted trip sheet checks and file awayCheck on P.O.DsUnderstand all procedures and admin work relating to warehousing (to ensure the uninterrupted running of the warehouse when the logistics manager is away)Basic duties have been outlined in this document; however, you may be required to perform other duties that may reasonably be expected of you within the Company from time to time.Min requirements: Fork Lift Drivers licenseGrade 12Drivers licenseOwn car5yrs as a Warehouse SupervisorEnglish and Afrikaans
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg2MDY1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216962&xid=1109_86065
2y
1
RedCat Recruitment is an experienced EMPLOYEE RELATIONS PRACTITIONER (ADMITTED ATTORNEY) for a large national concern position based in Johannesburg, Gauteng.JOB DESCRIPTION / REQUIREMENTS Grade 12.Valid drivers license / own reliable vehicle.Person must be able to speak, read and write English, working knowledge of Afrikaans and / or at least one other African language is preferred.LLB Degree completed and Admitted as an Attorney (ESSENTIAL). Strong computer skills (MS Office, Email / Internet).3-5 years post-admission (labour law experience).Thorough understanding of, and experience in the application of, all SA labour legislation (EEA, BCEA, LRA, Skills Development Act, etc).Disciplinary management experience an advantage.Performance management experience an advantage.CCMA experience from conciliation through to arbitration.Labour court experience (litigation experience preferred).Collective bargaining experience an advantage.Salary offered: To be discussed (basic salary + benefits)PLEASE ONLY APPLY IF YOU HAVE THE RELEVANT EXPERIENCE / ONLY SUITABLE CANDIDATES WILL BE CONTACTED. IMPORTANT PLEASE APPLY FOR THIS POSITION VIA OUR WEBSITE (WWW.REDCATRECRUITMENT.CO.ZA)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg2MDYyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216767&xid=1109_86062
2y
1
Product Marketing Manager: International Trading (JB1758) Sandton; JohannesburgR40 000 65 000 per month, negotiableAnnual performance-based bonus, medical aid Duration: PermanentOverviewAs the Product Marketing Manager, you will be responsible for Account Management and New Business Development for organizations seeking steel, chemical and raw materials. Product queries are submitted to the head office in Korea for sourcing and export to South Africa. Minimum Requirements: Minimum of 4 years experience in international tradingRelevant qualificationExperience in steel trading requiredExperience in chemical trading preferableExperience in raw materials such as coal and iron ore preferableHave a solid understanding of the international payments structureFluent in EnglishDuties and Responsibilities: Ensure business development and sales growth within the steel, chemical and raw materials sectors within the South African marketPerform due diligence on business prospects by analyzing market strategies, deal requirements, financials and evaluating optionsClose existing business by managing and coordinating requirements developing and negotiating contracts, integrating contract requirements with business operations.Project management of current contracts to completion, entailing initial engagement, meeting clients expectations, reporting and closure
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU5ODE3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216506&xid=1108_59817
2y
1
Senior Barbers needed in BoksburgFully qualified with Diploma/Certificate in Barbering/Hairdressing,MUST be Trade Tested3-4 working experience as a Barber in a busy Salon environmentMUST have own reliable transport & Fluent in EnglishMUST be trained in Beard Shaves, Fading, Styling, Colouring, Cutting, HighlightsMUST have the ability to utilize new techniques and ideasExisting client base will be an advantagePERSONAL CHARACTERISTICS: Very professional, highly presentable, self-motivated, passionate, Confident, target driven, well-spoken, organized, hardworking, energetic
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc1MzM1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192913&xid=1109_75335
2y
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of e...Job Reference #: 202644
6d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exp...Job Reference #: 202642
6d
1
Main purpose of the job: The Communications Manager will work in close collaboration with the HEALA Project Programme Manager and team to ensure the implementation of HEALA’s communication strategy and to develop, implement, monitor, and evaluate communications to support HEALA’s primary policy advocacy campaignsLocation: Rural Health Advocacy Project Offices- Rosebank- Johannesburg Key performance areas: Design, write and edit communications materials for the projects coalition & specific policy advocacy campaignsCapture, document, and share program learnings with donors, coalition partners, and expert audiencesRegularly create, post, and manage a variety of content for HEALA’s various social media channelsDesign and implement a regular newsletter to coalition members & regular updates for campaign supportersDevelop and implement a proactive media strategyPeriodically coordinate training, webinars, and other public eventsSupport field staff in organizing community outreach/advocacy eventsRequired minimum education and training: A bachelor’s degree or equivalent in communications, marketing, journalism, or a similar field Required minimum work experience: At least 5 years experience in journalism or communications; experience in health communications or covering health is a strong advantage Desirable additional education, work experience, and personal abilities: Fluent in written and spoken English as well as one other South African languageAbility to perform work with a high level of attention to detail and accuracyBe able to problem-solve independently and prioritize tasks in a fast-paced advocacy environmentSound knowledge of the South African media sector, including news production cycles and outletsProven ability to identify news pegs or new story angles or help clients to identify opportunities for messagingBasic knowledge of social media and website metrics, including Twitter and FacebookExperience with web content management systemsProven ability to translate health and/or scientific research jargon into easy-to-understand languageExcellent oral and written communications skillsThe ability to manage multiple projects simultaneouslyWillingness to travel nationally or internationally as neededMust be an organized self-starter who can work well independently and as a team memberGood interpersonal skills and ability to work/connect with diverse cultures/contextsInterest in social justice and health equityTO APPLY: Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertis
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzU3MzEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1210456&xid=1108_57312
2y
1
* Maintaining a 70% sales conversion ratio of the Product
* Gathering accurate information for the drafting of the Wills
* Issuing of quotations
* Ensuring all compliance is complied with
* Liaising with internal departments on processing issues
* Follow-up and tracking of business submitted
* Developing and maintaining relationships with Financial Advisers
* Communicating effectively with the Financial Adviser and Identify opportunities
* Building relationships with internal departments to ensure superior service is offered to clients
* Participating in proactive sales and marketing initiatives
Education
* Minimum: Matric with Mathematics and English
* RE5
* Beneficial: Business degree
Experience
* Minimum: 2 years of sales experience
* Beneficial: Sound knowledge of Insurance (short-term, health, risk) and investment products
* Beneficial: An understanding of Financial Planning
* Knowledge of MS Office Suite
Other
* Own insured transport, cellphone and drivers license
* Willingness to undertake business travel
* Willingness to work after hours
* Ability to conduct meetings online (Zoom/MS Teams)
Negotiable guaranteed package for the first 6 months;
Lucrative commission.
Education
* Minimum: Matric with Mathematics and English
* RE5
* Beneficial: Business degree
Experience
* Minimum: 2 years of sales experience
* Beneficial: Sound knowledge of Insurance (short-term, health, risk) and investment products
* Beneficial: An understanding of Financial Planning
* Knowledge of MS Office Suite
Other
* Own insured transport, cellphone and drivers license
* Willingness to undertake business travel
* Willingness to work after hours
* Ability to conduct meetings online (Zoom/MS Teams)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY4MzYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1262540&xid=1555_68360
2y
Save this search and get notified
when new items are posted!
