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Salary: R15 000 – R20 000 basic plus on target commission, company car, laptop, cell phone and company contributions
My client, a distributor of electrical and mechanical equipment, used in industrial applications seeks a dynamic, intelligent and professional individual, able to forge strong personal client relationships.
Requirements:
Grade 12 / Matric
Qualification in Electrical or Mechanical Engineering, highly advantageous
Fluent in both Afrikaans and English
Excellent customer service and telephone etiquette
Computer literate and familiar with various computer applications
Drivers’ license
Experience:
Minimum of 3 years technical sales experience
Proven track record of successful client retention and growth.
Responsibilities:
Daily activity will be split 50/50 between developing new business and maintaining existing business. As time progresses, naturally a greater amount of the daily activity will be spent on maintaining customers.
To provide excellent technical advice with a high aptitude for all things
Must be target driven and motivated.
Ability to identify, assess, confront and resolve opportunities and challenges.
Able to handle high work load and long-term projects, managing client relationships while finding creative solutions to a wide scope of market requirements.
If you have read through and meet with the required criteria, then send your application together with relevant qualifications.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NTg2MzAxNzY/c291cmNlPWd1bXRyZWU=&jid=119325&xid=958630176
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The Business Unit Manager’s function has the mandate to establish a relationship between the product and the business and to increase the value realized from capital invested in the brand. The Business Unit Manager is responsible for understanding the business, assisting in the prioritization of projects, ensuring that projects align with the technology that provides maximum return on investment, and directing the various brands in strategically supporting the overall business strategy. The Business Unit Manager is the liaison between sales and the business unit and a trusted advisor to the business unit. As such, the Business Unit Manager needs to have significant knowledge in subject matters pertaining to Business solutions/HP and must have a thorough understanding of the business to identify its needs and envisage business solutions.Reporting to the Brand Executive, the successful candidates will be based in Midrand and will be responsible for the following:
KEY RESPONSIBILITIES• Achieve annual gross profit targets, while remaining within budgeted weeks of inventory and aged stock levels.• Manage and mentor the HPI team, including BDM’s, Product Managers, and Product Specialists• Engage closely with sales teams and sales silo managers• Engage closely and maintain a good relationship with the vendor, HP inc.• Participate in the division’s annual budgeting and planning process for the assigned business units, and track results.• Develop and manage the relationship between the Brand, internal and external partners• Conduct and execute effective business planning with internal and external Business Partners• Activate, enable, and grow Business Partnering in accordance with HP growth expectations and scorecard requirements, including marketing and demand generation• Distribution into Retail and Commercial/Public Sector channels• Build relationships at all levels within the company• Enable and facilitate technical and sales training: internal as well as partner/reseller base• Attend customer visits with your business partners• Sales funnel management – present weekly sales funnel at the weekly team meeting• Facilitate and assist with marketing events to generate leads for Business Partners• Create and promote high-impact and innovative marketing programs and initiatives with the partners to generate new opportunities
REQUIREMENTS• Matric certificate with exemption and a tertiary qualification in the field of business administration, computer science, finance, information systems, or marketing is essential• Five (5) years of related work experience in the distribution/resale channel• Experience in Business development within diverse Business Partner accounts• Analytical thinker and excellent decision-making skills• Good understanding of business acumen• Customer focused• Good interna...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDEwMjYzNzI/c291cmNlPWd1bXRyZWU=&jid=1476331&xid=201026372
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Tower Group has partnered with one of South Africas leading ICT distribution company. We are on the hunt for three experienced product managers to join their ever-expanding team.
Key responsibilities:
• Business Strategy Development and Execution
• Understand the development strategy for the vendor and implement in SBM sector
? Increase customer coverage/count for vendor and Pinnacle
? Increase vendor product coverage for vendor
? Increase geographic coverage for vendor
• Define and document a development plan with each partner and focus on the execution
• Review the plan every quarter
• Present status of the development plan back to vendor
• Training and up-skilling of partners and Pinnacle
• Development partner to grow sales and presales resources of partner
• Training on vendor sales tools
• Training on vendor processes and systems
• Managing minimum certification level of partners
• Involving partners in vendor training and events
• Ensure operational excellence of vendor within the partner
• Orders are placed on vendor timeously
• Quotes are fast and accurate
• Credits are passed by vendor and to reseller/partner
• ETA and delivery information
• Escalation of partner operational issues at
What you will need:
• Matric with mathematics is essential
• Sales and Marketing qualification and/or relevant diploma is preferred
• 2 to 3 years IT sales experience is essential, specifically on Enterprise solutions such as Servers, Storage, Cloud etc.
• Previous IT distribution experience will be an advantage
• Excellent knowledge of MS Office suite is essential
• Knowledge of CRM and ERP systems is preferred
• Knowledge of the process critical in sales e.g., RMA’s & deliveries
• Service quality orientated
• Ability to work under pressure
• Relevant technical knowledge and technology-driven
• Customer focused
• Excellent time management
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTQzNzE0NjY3P3NvdXJjZT1ndW10cmVl&jid=1479560&xid=1543714667
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The Account Manager is responsible for selling the business’s products and services to our existing client base. He/she is responsible for implementing sales plans, documenting quotes, and reporting sales performance to the line manager. The Account Manager has the responsibility of making sure each department meets the needs of their clients and customers. They handle customer complaints, find solutions to their needs, and maintain a positive relationship between both parties for future business venture opportunities.
Minimum Qualification and Experience Requirements
Matric / Grade 12 / EquivalentMinimum 3 years Account Management experienceValid passportOwn reliable vehicle and valid driver’s licenseWilling to travelUnderstanding of Hospitality environment or experience in Information Technology Sector (IT) beneficialProficient in Microsoft product suite
Personal Attributes and Qualities
Highly motivated, self-disciplined and target driven with proven track record in sales.Excellent customer service.Excellent knowledge of MS Office.Ability to create and deliver presentations tailored to the audience needs.Demonstrate ability to communicate, present and influence key stakeholders at all levels of an organisation, including executives and C-Level.Experience delivering client-focused solutions to customer needs.Ability to manage multiple account management needs at a time, while maintaining sharp attention to detail.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTcxODA2MjMyP3NvdXJjZT1ndW10cmVl&jid=1295728&xid=3171806232
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JOB PURPOSE
Assists in planning and implementing pursuit of strategic opportunities forBusiness Insurance, by cultivating client relationships or other commercialrelationships and identifying new markets for Business Insurance products orservices.
RESPONSIBILITIES
Business DevelopmentCustomer Relationship Development / ProspectingCustomer Needs ClarificationSell Customer PropositionsSales Opportunities CreationCustomer Relationship Management / Account ManagementCustomer Relationship Management (CRM) DataOperational CompliancePersonal Capability Building
BEHAVIORAL COMPETENCIES
Customer FocusDrives ResultsCommunicates EffectivelyInterpersonal SavvyManages ComplexityPersuadesCollaboratesBeing Resilient
SKILLS
Customer-Focused ApproachUnderstands Customer NeedsBuilds RapportVerbal CommunicationPolicy and proceduresCommercial AcumenNegotiates TacticallyCloses EffectivelyKnows the Buying InfluencesManages Customer IndifferenceStrengthens Customer ConnectionsEffectively Presents Solutions
EDUCATION
General EducationMatric/SAQA Accredited Equivalent (Essential)Full FAIS accreditation (150 credits) (Essential)RE 5 (Essential)RE 1 (Advantageous)
EXPERIENCE
General Experience
3-6 years industry and commercial experience
Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80Mjc5Mjc2MTY4P3NvdXJjZT1ndW10cmVl&jid=1695447&xid=4279276168
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To maintain all training matrices and training records of all laboratory staff, drawing up of protocols for analyst qualification, preparing annual laboratory training plan and reviewing and assessing all training assessments. To ensure that testing errors are eliminated by ensuring testing is performed by trained and competent personnel.
Qualifications and Experience:
Maintaining of documentation for the analyst qualification as per CL-GQC-GEN-013.Prepare annual Laboratory SOP training PlanScheduling of SOP Training session according to approved training plan.Communicate with the section managers and supervisors on training plans and ensuring that required attendee attends training sessions.Preparation and execution of analyst qualification.Maintaining of the Analyst qualification matrix.Making sure all updated SOP’s training is scheduled and doneMaking sure training matrix is updated (maintaining of training matrix).Making sure the register is completed for all training attended and maintain the accurate training registers.Assessing, reviewing and marking all training assessments.
Qualifications and Experience:
BSc Degree Microbiologist/ Chemistry /Diploma in Biotechnology or equivalent4 or more years’ Pharmaceutical QC Laboratory experienceTraining experience an advantageKnowledge of Quality Management SystemsUnderstanding of Quality Control, Good Laboratory Practice guidelines and firm understanding of GLP requirements for generated data integrityComputer literacy – Microsoft Word, Excel, Outlook, and PowerPointLaboratory testing techniques and knowledge in chemistry/microbiology laboratory and instrumentation used in both chem and micro laboratory.Competencies:
Leading and supervisingWorking with peopleAdhering to principles and valuesPresenting and communicating informationWriting and reportingApplying expertise and technologyPlanning and organisingDelivering results and meeting customer expectationsAdapting and responding to changeCoping with pressure and setbacks
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTE3MjkwNT9zb3VyY2U9Z3VtdHJlZQ==&jid=1426220&xid=41172905
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To support the overall Validation Program by conducting qualifications and preparing and/or executing validation documents. This includes the generation, development, modification, and routing of Validation Protocols, Final Reports, Standard Operating Procedures, and Change Controls. Validation systems are in place and used to control/ guarantee the quality of products.
Responsibilities of the Role:
Execute-validation documentation in line with the standard approval process/protocolsMaintains matrices for all departmentsCommunicate and liaise with all stakeholdersImplement process improvement initiativesPerform root cause analysis of system failuresUpdating existing quality documentationIdentifying training requirementsMaintains accurate and complete safety /GMP records with company policy and legal requirementsAdministers troubleshooting efforts for protocol discrepanciesIdentify process gaps and apply process improvement methodologiesPlan, prioritize process improvement initiativesExplores process improvement opportunitiesIdentify and communicate any skills/training requirements to help execute tasks efficiently.Develop validation documents with functional teams, ensuring the documentation meets regulatory requirements and quality standardsTo ensure that new and updated Guidelines and Policies from SAHPRA and other Regulatory bodies related to pharmaceutical industry are used at all times when developing internal documentationInterface with customers to ensure concerns and complaints are communicated and corrective actions are closed in a timely mannerTo ensure that all validation related audit points identified during audits are closed timeouslyWrite, review Protocols, Deviations, Final Reports, SOPs, and Change Controls with emphasis on process validation.
Minimum Requirements:
Bachelors Degree in Science/Engineering or a related disciplineExperience in pharmaceutical industry with the manufacturing environmentAt least 2 years in a Validation DepartmentGood working knowledge of manufacturing equipment, process, facility, utilities and computerised system validationProficiency in MS Office (Word, Excel, PowerPoint and Project management)Ability to interpret and relate validation guidelines and standards for implementation to functional areasDemonstrated ability to provide technical solutions for problems through process knowledgeProficient in the use of structured problem-solving tools such as Process Mapping, Root Cause Analysis, Failure Mode effects analysis, etc.
Core Competencies:
Presenting and communicating informationApplying expertise and technolog...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzAxMTY4MTA4P3NvdXJjZT1ndW10cmVl&jid=1322070&xid=2701168108
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JOB PURPOSE
Inbound or outbound policy sales, based on leads and campaigns. Initiate thecustomer relationship and meet various KPIs. Connect with the customer,conduct needs analysis and propose customer solutions. Needs a solidknowledge of products, their characteristics, and market as well as focus ongrowth of the brand.
RESPONSIBILITIES
Customer Relationships DevelopmentCustomer Needs ClarificationSell Customer PropositionsOperational ComplianceCustomer Relationship Management (CRM) DataPerformance ManagementPersonal Capability BuildingSales Opportunities Creation
EDUCATION
Matric / Grade 12 or SAQA Accredited Equivalent (essential)Regulatory Exam 5 (advantageous)
EXPERIENCE
1 year telephonic sales experience (essential)
Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTg4MjI5OTM1P3NvdXJjZT1ndW10cmVl&jid=1696826&xid=1588229935
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Bayteck, a National Company requires
the services of a OHS Sales Consultant to be based at their branch in Midrand,
Gauteng.
Requirements are:
· Matric and position associated additional qualifications.
· Must have Nosa and OHS Act qualifications.
· Must have knowledge of Health and Safety aspects.
· Must have kowledge and understanding of financials and profit margins.
· Experience in internal and external sales is essential.
· Past experience in management of subordinate staff would be
beneficial.
· Be able to conduct OHS Act compliance surveys, investigations, and
implementation.
· Have experience
in doing Risk Assessments, Evacuation Drills, and be able to compile site
drawings
· Be of sound
health as the position requires candidates to do a lot of walking when doing
site surveys and audits.
· Be goal driven
and have self-discipline to go see existing and new customers without ongoing
instruction and supervision.
· Will be required to travel locally and nationally.
· Must have a valid driver’s license and own reliable vehicle.
· Minimum 1-year experience in Pastel and/or similar programs
· Computer literate (MS Word, Office, Excel, and Outlook)
· Basic knowledge of project management
· Knowledge and experience relating to financials, profit margins, etc.
· Excellent communication skills and be able to liaise with all levels
of management.
· Bilingual (Afrikaans and English)
· Must be able to work under pressure
· Manage tasks and projects
· General admin duties
Email CV to pagejl@bayteck.co.za and hr@bayteck.co.za with ‘OHS’ as a
reference.
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A leading IT maintenance company who specializes in multi-vendor data, servers, storage and networking equipment are looking to recruit a Sales executive to join their team.
* Role is to sell Multivendor SLA Services to ICT companies
* Role will report Directly to Country Manager
* Matric
* Valid drivers license and reliable vehicle
* Relevant qualifications will be an advantage
* MUST have channel experience in dealing with most South African ICT companies
R40 000 CTC and Commission on targets
* Matric
* Valid drivers license and reliable vehicle
* Relevant qualifications will be an advantage
* MUST have channel experience in dealing with most South African ICT companies
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIyMDU2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1179169&xid=1555_22056
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ADMINISTRATOR – MIDRAND – R13 000 Our client in Midrand, Johannesburg is looking for an administrator who is available immediately. Must be proficient with Microsoft. Must be pleasant with customers and staff and willing to work extra hours when needed Matric essential plus 3 years + experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwNTQ5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191023&xid=1266_50549
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Our Company is looking for a qualified and and experienced *Junior Project Manager* to join our dynamic team.
* A junior project managing position with an Engineering Consultancy firm that focus on the fire, safety and security industries.
*The role requires knowledge of;*
* Project Management
* Fire Protection Systems
* Fire Detection Systems
* ECSA Project Stages
* Fire Regulations and Standards
*Minimum Qualification and Experience Record*
* Matric
* English
*Other Minimum Requirements*
* Must have own transport.
* Must be willing to travel for work based on projects location.
* Shall have no criminal record.
* Experience with NFPA will be beneficial.
* Experience in draughting will be beneficial.
* Relevant qualifications/certifications/training will be beneficial.
*Key Performance Areas*
* Integrity
* Communication
* Resourcefulness
* Risk-management capabilities
* Fire Systems
* Fire Regulations
* Fire Standards
* Willingness to learn
* Enthusiasm for projects
R220k to R310k per annum and will be depending on experience and track record.
*Minimum Qualification and Experience Record*
* Matric
* English
*Other Minimum Requirements*
* Must have own transport.
* Must be willing to travel for work based on projects location.
* Shall have no criminal record.
* Experience with NFPA will be beneficial.
* Experience in draughting will be beneficial.
* Relevant qualifications/certifications/training will be beneficial.
*Key Performance Areas*
* Integrity
* Communication
* Resourcefulness
* Risk-management capabilities
* Fire Systems
* Fire Regulations
* Fire Standards
* Willingness to learn
* Enthusiasm for projects
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzExODE1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1148131&xid=1555_11815
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Core competencies, knowledge and experience Matric1 to 3 years experience within a RSA Banks fraud department dealing with Merchant/Card/Cheque Account FraudExcellent analytical skillsAttention to detail and accuracyDiligenceReporting and Advanced PowerPoint / Excel skillsAdministrative SkillsProblem Solving SkillsProactive and drivenStrong prioritisation and execution skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY0NjM3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1155309&xid=1109_64637
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Education and Experience Matric/Grade 12Latest Veeam certificationMinimum 5 years experience in IT fieldKnowledge regarding IT products is essentialOperating systems and application experienceKey Responsibilities: Working with internal and external customers and partners to architect solutionsEstablishes value and builds trust and goal alignment with resellersProvide first line support on products (Logging of support queries, assistance with licensing queries, installation queries)Telephonic technical support to customers and internal staff on associated complementary productsFollowing-up on all logged queries to the point of closureManaging and utilizing vendor knowledge bases and toolsBuild and maintain relationships with reseller and vendor technical contactsContinuously upgrade skills to allow optimum support abilityMaintain demo equipment and environmentInstallation and configuration of servers, storage, networking, operating systems & applications to the channelAssisting in the development of support material for partnersWorking with Product Managers in managing partner requirementRun product and solution demonstrations to prospective partners and customersMaintain and grow competency with operating systems and applications that are part of the solutions createdIn-depth knowledge of industry technologies and trendsUses knowledge of technology, products, processes, and selling skills to assess and assist partnersAchieve team and individual targets as set by the business
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ3Mzc0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1162762&xid=1108_47374
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Education and Experience Matric/Grade 12Latest Veeam certificationMinimum 5 years experience in IT fieldKnowledge regarding IT products is essentialOperating systems and application experienceKey Responsibilities: Working with internal and external customers and partners to architect solutionsEstablishes value and builds trust and goal alignment with resellersProvide first line support on products (Logging of support queries, assistance with licensing queries, installation queries)Telephonic technical support to customers and internal staff on associated complementary productsFollowing-up on all logged queries to the point of closureManaging and utilizing vendor knowledge bases and toolsBuild and maintain relationships with reseller and vendor technical contactsContinuously upgrade skills to allow optimum support abilityMaintain demo equipment and environmentInstallation and configuration of servers, storage, networking, operating systems & applications to the channelAssisting in the development of support material for partnersWorking with Product Managers in managing partner requirementRun product and solution demonstrations to prospective partners and customersMaintain and grow competency with operating systems and applications that are part of the solutions createdIn-depth knowledge of industry technologies and trendsUses knowledge of technology, products, processes, and selling skills to assess and assist partnersAchieve team and individual targets as set by the business
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzYyMDM0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1218095&xid=1108_62034
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Responsibilities will include:Providing L1 and L2 support for the IT systems, applications and services.Ensuring availability, sustainability and accessibility of application systems/services.Managing and ensuring SLAs and KPIs of services are maintained.Ensuring necessary operational controls and governance are in place and policies to ensure alignment.Ensuring effective monitoring of services and applications.Troubleshooting and analysing incidents escalated from the business teams to find solutions and workaroundsEngaging internal and external teams to identify solutions to service impacting incidents and problems.Identification and mitigation of risks for services in production.Core competencies, knowledge and experience:Agile methodologies and techniques used in development of softwareKnowledge of Incident and problem management processesExperience in effective troubleshooting techniquesStrong problem solving skills and ability to adapt to new methods and processesStrong relationship building, persuasion, and collaboration skills that drives internal-and cross-team constructive feedback and supportStrong communications skills and time-management skills, with the ability manage multiple tasks, and work well under pressureUnderstanding and experience in the Telecommunications sector.The ideal candidate for this role will have:Matric / Grade 12 essential3-year degree / diploma bachelors degree or diploma in Computer Science, Information Systems, or similar qualificationMin 3 years experience in a similar roleKnowledge and experience of Web services, SOAP and RESTful interfaces, and XMLMin 3 years experience in database technologies - RDBMS, e.g. MSSQL, PostGreSQL, Oracle, MySQL, etc
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc2NjI4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1196322&xid=1109_76628
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Duties: Monthly financial and management reportingMeeting specific month-end deadlines in a timely mannerCapture financial entries, review financial performance, and distribute financial reportsPrepare balance sheet reconciliationsFixed Asset Capex maintenance including applications, additions, disposal, depreciation, and related accounting entriesPrepare Exco packs and PDF documentsMaintain internal control and compliance with company policiesAdhoc tasks as and when requested Job Experience & Skills Required: Qualifications: MatricBCom/BCom HonoursCompleted SAICA/SAIPA Articles (Desirable) Experience: At least 3 years experience in an accountant roleUp to date accounting experienceExperience using Microsoft Great Plains will be highly advantageous Skills & Competencies: Great interpersonal skillsMust be adaptableMust be reliablePerformance-drivenGreat attention to detailProficiency with Microsoft word, excel and PowerPointIf you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles/positions.For more information contact:Pascaline MashiloRecruitment Consultant- Finance
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzg5MDY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1221449&xid=1109_89067
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Purpose:To ensure the Incident Management process is managed in order to ensure that the normal service operations is restored as quickly as possible and minimise the adverse impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained.Formal Education:Matric minimumExperience:Experience in the IT industry with specific focus on Outsourcing (3 to 5 years)Experience in Service Support Services and Service Delivery (2 to 3 years)Experience in the IT Operations Environment will be an advantage (1 year)Technical/Legal certification:Successful completion of the ITIL Foundation certification examITIL Practitioner certification advantageousSIAM Foundation Qualification advantageousResponsibilities:To ensure a functional, effective and efficient Incident Management process across clients, service lines and locationsAccept the leading role in the management of high impact incidents by ensuring efficient resolution and communication of high impact incidents within service lines, as well as effective escalation as appropriateProvide support and coaching to the Service Desk agents to effectively execute the Incident Management processTo effectively integrate and manage handover of incidents to Problem Management as defined by existing processesTo provide integration with and support to the Problem and Change Management processes as requiredTo ensure effective SLA reporting and required management information in area of responsibilityTo take responsibility for the adherence to ITIL frameworks in area of responsibilityTo operate a continuous improvement process to initiate process improvements within area of responsibilityMonitor the overall Incident Management Process against key performance indicators in order to evaluate process qualityEnsure effective SLA reporting and required management information in area of responsibilityKey Competencies:KnoewledgeGood understanding of business strategies and business process management- DesirableStrong technical understanding of hardware, software, application development, operations, and networks- EssentialThorough knowledge of ITIL and/or COBIT best practice frameworks with specific focus on Incident, Problem & Change Management EssentialSkills:Strong problem-resolution skillsCommunication skills: ability to express clearly, articulate and encourage open communication.Effective interpersonal presentation and interpersonal skillsDecision making skills makes decisions and understand the implications of a decisionCustomer relations skills: keep closer to the customer to build relationshipCollaboration skills: build closer relationships with key managers, grasps opportunities for grow
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU4MzcyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126333&xid=1109_58372
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Our client based in Johannesburg North is looking for a experienced Dealership Service Advisor with premium brand experience to join their service department team.Requirements: Matric Certificate Drivers license Experience working in a high volume, premium brand dealership is requiredAbility to work under pressureStrong administration skills, systematic, client centricOutgoing and not scared for a challengeRelevant motor industry software experience i.e Autoline etc.Responsibilities: Meet and greet customers Liaising with customers at all times with regards to their vehicle (WIP)Ensure accurate warranty and motorplan details on systemUpdate necessary vehicle detailsPrepare quotations Ensure accurate invoice paymentsFull vehicle handover process Customer follow ups Maintain a high CSIPlease note that only experienced candidates will be considered and contacted.Apply now!Visit our website for more opportunities:
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzYwMDkzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126563&xid=1109_60093
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Job & Company Descriptions A leading company in the FMCG industry is currently looking for a Credit Controller to join their team.As a Credit Controller you will responsible for the following:Collections of outstanding invoicesIdentifying and reporting on bad debtPayments to be allocated dailyMaintaining customer recordsClaims managementDetailed month end reportingMonthly book reviews and yearly performance appraisals Job Experience and Skills Required: Completed MatricMinimum 3 - 5 years experienceExcellent attention to detailFMCG industry preferred
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzEyMjk3MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1369479&xid=1109_122971
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