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Results for lodge managers in "lodge managers" in Jobs in South Africa in South Africa
1
Key Performance Areas:Monitor, measure, and continuously improve overall guest satisfaction, including the management of special requests.Track and analyse guest feedback across platforms such as GuestRevu and TripAdvisor, implementing improvements where required.Support the Lodge Manager in overseeing the daily service operations of the lodge team.Maintain, uphold, and enhance the lodges service standards across all departments.Assume responsibility for the effective supervision and management of lodge operations in the absence of the Lodge Manager.Coordinate departmental teams to ensure seamless and exceptional guest service delivery.Conduct targeted training and development initiatives to strengthen both technical and soft skills, in collaboration with the Lodge Manager.Achieve quality improvement objectives as defined by management.Develop, implement, and maintain lodge policies, procedures, and operational standards.Oversee cash handling procedures to ensure variances remain within acceptable limits.Manage stock control processes effectively and efficiently.Identify and implement cost-saving initiatives without compromising service quality.Ensure the upkeep and preventative maintenance of lodge equipment and facilities.Take overall accountability for lodge operations and performance when acting in the absence of the Lodge Manager.Minimum Requirements:Degree or Diploma in Hotel Management or a related field.Minimum of 35 years experience in a five-star lodge or hotel environment in a role such as Assistant Lodge Manager, Duty Manager, or Guest Relations Manager.Valid drivers licence (essential).Competencies Required:Proven lodge management experience.Working knowledge of POS and PMS systems.Strong attention to detail.Demonstrated leadership and organisational capabilities.Excellent communication and interpersonal skills.
https://www.jobplacements.com/Jobs/A/Assistant-Lodge-Manager-1252146-Job-Search-01-15-2026-04-35-28-AM.asp?sid=gumtree
5d
Job Placements
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Born from a vision to restore the Eastern Capes ecological landscape, this establishment has become a world-renowned icon of ecological restoration and a sanctuary for the Big Five. If you have a heart for authentic African hospitality and a commitment to excellence, this might be the place for you. We are looking for a hands-on leader who can balance the intricate needs of 5-star hospitality with the soulful mission of this reserve.Core criteria:Matric, and a relevant Hospitality qualification3 - 5 years experience in a 5* star establishment as an assistant lodge manager/duty manager or guest relations managerA drivers licence is essentialGood working knowledge of POS/PMS systems High level of attention to detailStrong leadership and organisational skillsExcellent communication and interpersonal skillsKey responsibilities: Measure and enhance overall guest satisfaction, including managing special requests.Monitor Guest Feedback metrics on platforms such as Guest Revu and TripAdvisor.Assist the lodge manager to oversee day-to-day lodge team service operations.Uphold and elevate the service standards provided by the lodge team.Ensure effective supervision and management of lodge operations in the absence of the lodge manager.Coordinate departmental teams to optimize guest service delivery.Conduct targeted training sessions to enhance the technical and soft skills of the lodge team members in coordination with the lodge manager.Achieve quality improvement targets set by management.Develop comprehensive policies, processes, and standards governing the lodge team activities.Manage cash handling to minimize variances within acceptable limits.Maintain effective stock management.Identify and implement cost-saving opportunities.Maintain and ensure the upkeep of lodge equipment through preventative maintenance.Take responsibility for the overall performance of lodge functions in the absence of the lodge manager.This is a live-in position. 21/7 work cycleSalary: R21,8kpm
https://www.jobplacements.com/Jobs/A/Assistant-Lodge-Manager-1252195-Job-Search-01-15-2026-10-20-52-AM.asp?sid=gumtree
4d
Job Placements
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Nestled within 20,000 hectares of pristine wilderness in the Northern Cape, this exclusive off-grid safari lodge offers an intimate and luxurious experience for up to 10 guests. The lodge is seeking a dynamic Assistant Management Couple to oversee its operations. Ideal candidates will have a formal hospitality qualification and at least five years of experience in a similar role within a luxury 5-star property. One member of the couple should be a qualified Field Guide, preferably with a full trails qualification. Assistant ManagerMinimum 3-5 years experience as an assistant manager/lodge anchor in a 4/5 star lodge (Essential)Excellent understanding of all functions within a lodge operation.Strong computer literacy.Excellent Customer Relations.Professional and well-groomed.Must be of sober habits.A drivers license is essential.Trails Guide:FGASA Level 2; Full Trails or close toValid ARH & PDP and NDT.Excellent organizational and multitasking abilities.Proficiency in Microsoft Excel and Outlook for managing schedules and communication.Strong leadership and team management skills.Knowledge of safety regulations and procedures.Ability to work independently and under pressure in a fast-paced environment.Excellent communication and interpersonal skills.Must be of sober habitsKey responsibilities:Include managing all aspects of lodge operations, staff leadership, inventory control, maintenance, and financial oversight. Strong communication and leadership skills are essential, along with a genuine passion for conservation and the ability to thrive in a remote, off-grid environment.Package on offer:Live in great accommodation
https://www.jobplacements.com/Jobs/A/Assistant-Lodge-Management-Couple-1202730-Job-Search-07-14-2025-04-10-10-AM.asp?sid=gumtree
6mo
Job Placements
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MINIMUM REQUIREMENTS Hospitality Management Diploma or equivalentValid First Aid qualificationFGASA Level 1 (NQF 2)DEAT registeredValid PDP SKILLS REQUIRED Strong leadership skills with the ability to motivate and inspire a diverse team.Excellent operational experience encompassing every aspect of Lodge Management including HR, Admin, FOH & Guest ExperienceAbility to receive instruction and follow thought as required.Excellent organizational and multitasking abilities to manage multiple priorities effectively.Outstanding interpersonal and communication skills to interact with guests, staff and shareholders.Knowledge and experience of lodge operations.Proficiency in Excel & Word.Attention to detail, problem-solving skills, and the ability to work under pressure.Availability to work flexible hours as well as extra hours when required.Lead by example very important.Desire, drive, and experience to develop the lodge to its full potential.Ability to operate independently.Staff management experience. DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO Guest services Coordinating guest check ins and outs efficientlyFostering a welcoming and friendly environment ensuring guests are comfortable during their stayEnsuring a high level of guest satisfaction by tending to guest concerns and complaintsConducting game drives or arranging freelance guides for game drives when requested by guests Lodge: Ensuring a high level of standards are always keptArranging relieve staff when neededManaging of housekeeper and housekeeping dutiesManagement of gardens, maintenance and general lodge upkeepArranging and overseeing lodge maintenance projects when necessary Administration Completing and sending month end reportsSubmitting salaries for payment each monthOrdering and management of stock, consumables and lodge assets ONLY short-listed candidates will be contacted
https://www.jobplacements.com/Jobs/L/LODGE-MANAGER-1250620-Job-Search-01-12-2026-10-30-14-AM.asp?sid=gumtree
7d
Job Placements
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Duties: Manage daily lodge operations, including housekeeping, maintenance, and stock control.Handle guest feedback and complaints professionally.Supervise, mentor, and evaluate staff performance.Maintain accurate records and perform basic accounting tasks.Ensure operational systems and processes are efficient and effective Requirements: Grade 12A formal hospitality qualificationAt least 3 years experience running a Game Lodge at 4 / 5* level.Fully computer literateStrong administrative and organizational skills.Leadership ability with excellent communication skills.Passion for guest service and attention to detail.
https://www.jobplacements.com/Jobs/L/Lodge-Manager-1251687-Job-Search-01-14-2026-10-04-15-AM.asp?sid=gumtree
5d
Job Placements
1
1
The lodge situated within the Greater Kruger in Limpopo accommodates a maximum of 18 guests and operates in a remote bush environment. The Assistant Lodge Management Couple will work closely with senior management, assisting across all departments to ensure consistent service delivery, operational efficiency, and exceptional guest experiences.Candidate Responsinilities:Assist with guest arrivals, departures, and hosting throughout the guest journeyEnsure high levels of guest satisfaction and attention to detailHandle guest queries, feedback, and special requests professionallySupport daily lodge operations and activity planningAssist with reservations, guest communications, and administrationSupport purchasing, stock control, and supplier coordinationAssist with bar stock control, sales tracking, and cost awarenessAssist with staff supervision, duty allocations, and leave rostersSupport staff performance, morale, and service standardsStep in across departments as needed, including front of house, housekeeping, and maintenance coordinationAssist with oversight of food and beverage service standardsSupport stock control, service flow, and cost managementParticipate in daily briefings and operational planningAssist with basic reporting and administrative tasksEnsure lodge standards, SOPs, and safety procedures are upheldCore Criteria:Minimum of 2 years hospitality experience, preferably in an assistant lodge management or supervisory rolePrevious experience within a lodge or remote hospitality environment preferredStrong organisational and communication skillsHands-on, adaptable, and proactive approachAbility to manage multiple responsibilities simultaneouslySober habitsWilling and able to live on site in a remote bush environmentNo children or petsThis is a live-in position.
https://www.jobplacements.com/Jobs/A/Assistant-Management-Couple-1253606-Job-Search-01-20-2026-04-10-37-AM.asp?sid=gumtree
4h
Job Placements
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?? NOW HIRING: ASSISTANT FRONT OFFICE MANAGER ?? ?? Location: TimbavatiA luxury lodge in Timbavati is seeking an experienced and driven Assistant Front Office Manager to support and oversee Front Office operations, Safari Shop, Massages, and Transfers. This role will also relieve the Front Office Manager during leave periods and play a key leadership role within the lodge. ?? Key Responsibilities? Front Office & lodge communication coordination ? Guest preparation, confirmations, check-ins & check-outs ? Managing day sheets, room allocations & occupancy forecasts ? Liaising with internal departments and airstrip operations ? Overseeing transfers, massage & safari shop operations ? Staff rostering, training & leave planning ? Financial support: banking, reports, revenue & cost analysis ? Ensuring accurate records, reports & guest feedback follow-up ? Skills Required Excellent communication & leadership skills Strong organisational & decision-making ability High attention to detail & accuracy Ability to work under pressure with a positive attitude Excellent English (spoken & written) Strong computer skills (Word, Outlook & Excel) Honest, proactive, and team-oriented ?? Knowledge & Experience Hospitality & luxury lodge environment PANstrat knowledge advantageous Minimum 2 years Front Office experience 45-star lodge experience essential Assistant Front Office Management experience advantageous ?? Apply now:
https://www.jobplacements.com/Jobs/A/Assistant-Front-Office-Manager-1249330-Job-Search-1-19-2026-5-21-23-AM.asp?sid=gumtree
1d
Job Placements
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QualificationsDiploma or Degree in Hospitality Management, Tourism, or related field (preferred).FGASA knowledge and first aid training (advantageous for safari lodges).Valid drivers license (essential).Experience25 years experience in lodge/hotel operations.Supervisor or department head experience (F&B, Front Office, Housekeeping, or Guest Relations).Experience in remote or wildlife lodge environments is an advantage.Technical SkillsStrong knowledge of lodge operations, guest service standards, and hospitality systems.Proficiency in property management systems (e.g., OPERA, Panstrat, Semper, NightsBridge).Excellent communication and conflict-resolution skills.Basic financial understanding: budgets, cost control, and reporting.Ability to manage multiple departments simultaneously.Core CompetenciesLeadership and team management.Strong organisational and multitasking abilities.Guest-focused mindset with a high level of professionalism.Problem-solving and decision-making skills.Ability to work under pressure and maintain composure.Personal AttributesWell-presented, friendly, and service-oriented.Adaptable and comfortable working in remote environments.Reliable, honest, and self-motivated.Passion for hospitality, wildlife, and guest experiences.
https://www.jobplacements.com/Jobs/A/Assistant-Lodge-Manager-1250259-Job-Search-01-12-2026-04-06-40-AM.asp?sid=gumtree
8d
Job Placements
1
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We are looking for a Reservationist/Duty Manager who is as organized as they are welcoming. As the face of this lodge and the voice of their reservations, you will play a vital role in creating the home-away-from-home feeling their guests have come to know and love. This is an all-rounder office role combining reservations, front-office operations, guest relations, stock control, and administrative duties. The ideal candidate thrives in a dynamic lodge environment, is detail-oriented, and has a genuine passion for hospitality and guest satisfaction. This lodge has a total of 7 luxury suites, accommodating a maximum of 14 guests.Core Criteria:Minimum 2-3 years lodge or hospitality experience (reservations/front office/duty management).Excellent communication and interpersonal skills (fluent in English; additional languages advantageous).Strong organisational ability and high attention to detail.Computer literacy: MS Office, email, and lodge booking systems (NightsBridge or similar preferred).Professional appearance, self-motivated, and comfortable working in a remote environment.Valid drivers license and own transport preferred.Warm, approachable, and service-oriented personality.Reliable, honest, and solution-driven under pressure.Flexible and adaptable to changing lodge operations.This is a live-in position.Salary: R8000 - R12 000
https://www.jobplacements.com/Jobs/R/ReservationsDuty-Manager-1250881-Job-Search-01-13-2026-04-10-08-AM.asp?sid=gumtree
7d
Job Placements
1
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?? Join the Team at 5-star Lodge near Hluhluwe, KZN! Position: Lodge Camp ManagerLooking for a dynamic, guest-focused Lodge Camp Manager. ? Key Responsibilities Welcome and departure notes for guests Daytime check-ins & handling special requests Hosting guests Managing dining setups and main area presentation Leading fun and creative childrens activities Providing exceptional, personalised guest service ?? Skills & Attributes Excellent communication & organisational skills Professional, hospitable, and guest-focused Strong initiative and lateral thinking Able to work well under pressure Leadership ability and high integrity Driven, proactive and career-oriented ?? Knowledge & Requirements Understanding of hospitality and guest service Knowledge of the environment, local communities & region Valid, unendorsed SA drivers license (essential) ?? Experience Previous experience in guest relations or service industry Camp manager or safari host experience Experience working with children (advantageous) ?? This is a permanent live-in position.?? Transport for leave cycles is the candidates own responsibility. ?? APPLY NOW:
https://www.jobplacements.com/Jobs/C/Camp-Manager-1242347-Job-Search-1-19-2026-5-22-07-AM.asp?sid=gumtree
1d
Job Placements
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This role requires inspirational leadership, strong operational and financial acumen, and a genuine passion for people, place, and purpose. The successful couple will take full responsibility for the overall management and performance of two lodges, ensuring exceptional guest experiences, strong team culture, and sustainable operations. At the heart of the business is a close-knit team culture built on mutual respect, ownership, and a shared commitment to people, planet, and place.Candidate Responsibilities:Full responsibility for the overall management and performance of two luxury lodgesOversight of daily lodge operations, ensuring seamless service delivery and exceptional guest satisfactionCustodianship of all lodge assets, equipment, and infrastructureUphold and embed brand service standards across all guest touchpointsDay-to-day financial oversight, cost control, and operational efficiencyBudgeting, forecasting, and financial reporting in collaboration with Head OfficeEnsure sustainable business practices while maintaining product qualityLead, coach, mentor, and develop a diverse lodge teamFoster a positive, inclusive, and values-aligned workplace cultureOversee HR processes including staffing levels, rosters, leave planning, payroll inputs, and performance managementSupport onboarding, training, and career development of team membersDrive continual enhancement of the guest experience across accommodation, food, guiding, and serviceHost guests, agents, media, and VIPs with warmth and professionalismRemain abreast of hospitality trends and contribute creatively to concept and experience developmentChampion environmentally and socially responsible practicesIdentify and implement practical sustainability initiatives aligned with company guidelinesBuild meaningful relationships with the local community and conservation stakeholdersMaintain transparent, effective communication across all departmentsLead regular management and departmental meetings to ensure alignment and accountabilityRepresent the lodges professionally within the broader industryConsistently high service standards and guest satisfactionWell-trained, motivated, and engaged teamEffective financial control and budget adherenceSmooth day-to-day lodge operations across front and back of houseStrong alignment with brand values, culture, and operational standardsCore Criteria:Minimum of 5 years senior management experience in luxury lodge or boutique hospitality environmentsStrong understanding of lodge operations, finance, and people managementProven leadership ability in team-oriented workplacesExcellent interpersonal, communication, and hosting skillsSound financial literacy, budgeting, and f
https://www.jobplacements.com/Jobs/G/GM-Couple-1250880-Job-Search-01-13-2026-04-10-08-AM.asp?sid=gumtree
7d
Job Placements
1
Qualifications & ExperienceMinimum 3-5 years experience in lodge or hotel managementStrong knowledge of luxury hospitality operationsExperience in financial reporting and staff managementRelevant hospitality or business management qualificationSkills & CompetenciesStrong leadership and team management skillsExcellent organisational, communication, and problem-solving skillsGuest-focused with hands-on approachAbility to work under pressure in a remote lodge environment
https://www.jobplacements.com/Jobs/A/Assistant-Lodge-Manager-1248974-Job-Search-01-07-2026-04-06-26-AM.asp?sid=gumtree
13d
Job Placements
1
Job SpecificationsMinimum RequirementsPrevious senior management experience in a lodge or hospitality environmentStrong leadership, communication and people-management skillsExcellent administrative and organizational abilitiesSolid financial understanding, budgeting and reporting experienceHands-on operational experience across multiple lodge departmentsHigh attention to detail and strong problem-solving abilityAbility to work under pressure and manage multiple prioritiesPersonal AttributesProfessional, presentable and guest-focusedProactive, self-motivated and reliableStrong work ethic with a positive leadership stylePassionate about hospitality and service excellence
https://www.jobplacements.com/Jobs/L/Lodge-Manager-1249389-Job-Search-01-08-2026-04-06-23-AM.asp?sid=gumtree
12d
Job Placements
1
Compliance LodgesMaintain ongoing communication with each General Manager and Annerien to ensure all liquor, firearm (where applicable), operating, and tourism licences are valid and compliant per property.Conduct regular spot checks with General Managers to ensure all critical compliance documentation (operational files, certificates, permits, and licences) is current, securely stored, and audit-ready.Coordinate with Warwick on legal compliance matters as required, ensuring no direct engagement with town councils occurs outside agreed channels.Monitor and confirm that General Managers are maintaining full legal and regulatory compliance across all provinces.B-BBEETrack the B-BBEE scorecard in collaboration with Division 1 (Meagan) and Division 3 (Jason).Work closely with the CEO to review and reconcile quarterly B-BBEE spend with Accounts (Jason and Arthur), ensuring alignment with projected turnover.Assist with administration and coordination of the Group of Lodges Dragons Den initiative, including documentation, tracking, and follow-ups.Insurance LodgesWork with each General Manager to ensure all fixed assets, vehicles, and business operations are adequately insured.Maintain accurate, up-to-date asset registers verified by General Managers, supported by photographs and video records stored on the central server.Track insurance claims submitted by lodges, monitoring progress and escalating delays or issues where necessary.Verify that CAR policies are in place prior to any construction and that required documentation is provided to banks where applicable.Coordinate annual renewals of group vehicle and liability insurance policies in collaboration with Gaenor.Quarterly Marketing Plan Distribution & InputsSupport the CEO and Marketing team with distribution of the quarterly marketing plan to all stakeholders (Sales, Marketing, Communications, GMs, and Graphics).Gather inputs in advance to support an informed plan, including social media performance, newsletters/email marketing, stakeholder communication, campaigns, and marketing/media/sales trips to properties.Track that updated plans and feedback points are shared timeously and that owners and stakeholders have the latest version.Specials & PackagesCollaborate with GMs, Creative, Sales, and Reservations to develop unique special offerings.Support Sales in shaping creative and engaging specials, packages, promotions, and voucher offers.Use guest feedback and performance insights to refine offers where appropriate.Confirm that PR & Marketing shares approved specials and packages with Group of Lodges staff and external consultants (e.g., Paul Steyn, Janie, Andria).Promotional Material Follow-ThroughFollow up that
https://www.jobplacements.com/Jobs/N/National-Operations-Assistant-Group-of-Lodges-1252506-Job-Search-01-16-2026-04-06-27-AM.asp?sid=gumtree
4d
Job Placements
1
Qualifications and ExperienceEducation:Diploma/Degree in Hospitality Management, Tourism, or relatedAdditional training in Business Management or F&B· Experience:Minimum 57 years lodge/hotel management experience, with at least 3 years in a senior role at a 5-star game lodge.Strong track record in luxury guest service, operations, and staffExperience managing multicultural teams in a remote· Skills & Attributes:Strong financial and administrative managementExcellent interpersonal and communicationGuest-centric mindset with strong problem-solvingAbility to work under pressure and in a remote, ruralComputer literate (MS Office, reservations systems such as Opera, Panstrat, or similar).Hands-on, proactive, andKnowledge of Zulu culture and fluency in English (Zulu/Afrikaans advantageous).· Other Requirements:Drivers license and ability to operate lodgeWillingness to live on-site in MkuzePassion for wildlife, conservation, and authentic safari
https://www.jobplacements.com/Jobs/L/Lodge-Manager-1248968-Job-Search-01-07-2026-04-06-26-AM.asp?sid=gumtree
13d
Job Placements
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