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Our company is looking for a suitably qualified and experienced Solutions Architect to join our dynamic team. Purpose of the Job: Responsible for the implementation of the business process, technology, information and application architectural framework. To translate the business and technical requirements across IT, Core Networks, Digital, Commercial into functional and technical specifications in line with architecture best practices.
*Solution Architecture and Service Delivery*
* Solution Architect, serving Cell C Wholesale, Retail, Digital and Core network business units.
* Design and implement solutions using existing and new technology to support strategic business objectives.
* Maintaining or enhancing procedures, processes and designs for existing technology systems and applications to deliver superior service to all internal Cell C customers as well as to external integrating Cell C Partners.
* Analyse and evaluate requirements against existing and future architectures and propose the best solution for the requirement.
* Provide technical and design guidance to internal customers, external vendors and integrating partners.
* Liaise with internal and external stakeholders to create and maintain future proof solutions that are easily scalable, maintained and supported.
* Analyse existing and recommend change in technology and business support procedures and processes related to all new designs.
* Analyse and identify risks and opportunities in the business requirement (BRS) and present mitigating actions, and new possibilities in the solution.
* Ensure solution designs follow design directives and are captured correctly in the Architectural Repository.
* Take ownership of assigned projects and actively contribute towards maintaining the components and diagrams affected in the architectural repository
* Actively contribute towards transforming into a capability-based architecture environment in support of agile work methods and projects.
* Apply systems thinking during solutioning to ensure comprehensive and due consideration for all affected domains, business units and systems.
* Provide input into the definition and evolution of Solution Architecture team design strategy.
* Provide input into the definition of the design architecture and process to support business objective in the medium and long-term.
* Constantly evaluate and ensure alignment of solution designs against Business Requirement Specifications.
* Provide insight based on expert knowledge, into the solution approach of projects.
* Provide input into definition and periodic amendment of software development life cycle (SDLC) approaches.
* Demonstrate effective solution design strategies and activities.
*Solutions Design and Consultations*
* Understanding and implementation of the end-to-end delivery lifecycle of technical design projects.
* Understanding of telecommunication system building blocks required to ensure the successful integration into the various dependent s
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1NTcwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243357&xid=1555_55570
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*Overview*
Assist customers doing direct purchases from the company with “cash” sales. Taking face to face orders from the customer, and processing same, for immediate receipt by customer. Dealing and answering inquiries and questions, handle complaints, troubleshoot problems and provide relevant information.
*Duties*
* • Effectively implement price increases
* Ensure profit margins are maintained
* Effective interaction with logistics, finance, suppliers, etc.
* Monitor stocks and inform product managers of potential stock shortages
* Establish an understanding of systems and procedures as well as identifying improvements on these
* Any Adhoc duties as might be required within the department
* Logging onto the call centre when required
* Managing the Direct group e-mail when required
* Processing telephonic and e-mailed orders
* Assisting with routine and cycle count stock takes
* Customer satisfaction
* Accept all orders and ensure that they are processed and receipted by customer on the day
* Handling payments by customers. Payments made by form of EFT/credit card/ debit card)
* Keep customers informed and updated on the status of their orders
* Gain local market intelligence
* Liaise with existing clients, daily as well as grow the client base. (Cold calling)
* Communicate price changes to customers
*Qualifications*
* Matric
* Computer literacy
* Tertiary Qualification in Chemistry and/or Marketing will be advantageous
* Computer Literacy and knowledge of AX or similar ERP System will be advantageous
*Experience*
* 2 to 5 years in Customer Service Center environment
* Computer Literacy and knowledge of AX or similar ERP System
* Previous internal sales experience will be advantageous
*Qualifications*
* Matric
* Computer literacy
* Tertiary Qualification in Chemistry and/or Marketing will be advantageous
* Computer Literacy and knowledge of AX or similar ERP System will be advantageous
*Experience*
* 2 to 5 years in Customer Service Center environment
* Computer Literacy and knowledge of AX or similar ERP System
* Previous internal sales experience will be advantageous
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A leading Pump company is in search of an External Sales Representative in the Northriding, Randburg area.
The ideal candidate will be someone that has got a customer network in the industrial / food and beverage space and also has been exposed to selling equipment in the chemical type industries ( water treatment, chemical manufacturing,) This person would have to have need to be technically strong, able to operate pump selection software and have the ability to confidently do their own pump selections.
* Applies an aggressive sales plan, formulated in conjunction with the MD, to achieve sales, profits and growth budgets.
* Carries out sales visits to customers in accordance with the sales plan and provides advice/support to customers on a range of Company products, attempting to match customer needs with engineered solutions.
* Promotes service, spare parts and contract functions.
* Analyses sources of tender information and future projects and follows up on leads.
* Prepares sales, competitor reports and paperwork to satisfy Head Office and customer requirements.
* Provides input to the sales team, attends Sales meetings, and completes written and verbal reports as required by Senior staff.
* Ensures all pricing policies are followed and ensures compliance with company’s Environmental Health & Safety and Quality Assurance policies and procedures.
* Prepares mail outs for new product information and updates.
* Any other duties as required/determined to assist functionality of the business.
The suitable candidate must have knowledge of the below pump technologies, this would mean understanding how to select the correct pump for the application.
*Hygienic and sanitary pumps*
* Rotary Lobe Pumps
* Screw Pumps
* Centrifugal Pumps
* Air operated diaphragm pumps
* Peristaltic pumps
*System Knowledge*
* The candidate would need to know how to select a pump when there are viscous liquids and products which need to be pumped at high temperatures.
* Understand system design in terms of piping systems (calculate friction loss, system head pressure, absorbed power, calculate Net Positive Suction Head, understand the “First Principles etc.)
*Sales*
* *Have a track record in pump sales*
* Be able to prospect and cold call
* Be organised in terms of sales planning (disciplined with call cycles and routines, pipeline management, sales forecasting)
* Demonstrated experience in a sales/marketing capacity, with exposure to business management principles, preferably in an engineering environment. An understanding of the pump industry, combined with qualifications in the field of management/marketing/engineering, or a sound mechanical and mathematical aptitude is desirable.
* Must be an excellent communicator, with highly developed negotiation, sales and marketing skills, and a genuine commitment to customer service.
* Must possess a capacity for developing creative solutions to busin
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1OTg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243648&xid=1555_55988
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To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
*Job Objectives:*
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers feel good and pay less.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
*Knowledge:*
* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
*Skills:*
* Planning and organising skills
* Problem-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
*Competencies:*
Essential:
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
Desirable:
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to : (CLK2150MGR@clicks.co.za)(mailto:CLK2150MGR@clicks.co.za)
*Experience:*
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment
*Education:*
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level
Please email CV to : (CLK2150MGR@clicks.co.za)(mailto:CLK2150MGR@clicks.co.za)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1OTM0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243607&xid=1555_55934
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*Reference: JHB000149-CL-1*
Internal sales Representative- Steel Industry- Sedibeng area
Internal Sales Representative- Steel Industry
Matric with minimum 3 years relevant experience
Must be fluent in English and Afrikaans
Computer Literate
Customer service and liaison with Customers
Back office Admin
Order and data capturing
Working on various ERP systems
Handle telephone enquiries
Quotations and Pricing
Order Execution and Management
Follow up on orders
Occasional Switchboard relief
Ability to work in a Team
R R 12000 - R 15000
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1ODk4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243583&xid=1555_55898
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Introduction
As a research executive you will be responsible for planning coordinating and administering market research projects. Managing account activities, partnering across departments to ensure efficient and quality deliverable based on SLAs. Project design, processing and implementation. Designing and assessing questionnaires.
Minimum Requirements
* 1-3 experience in market research
* 3-year degree- preferably in Research, Marketing, Business, Economics, Social Science
* Computer literate
Job Specification
* Data Analysis
* Data consolidation and presentation with recommendations
* Translate data into insights that address key client business questions
* Develop and implement appropriate reporting, tracking and analysis methods
* Project management – requirements and objectives
* Ensure sound relationships with all internal and external stakeholders
* Process improvement and efficiency
* Monitor progress of surveys
* Advising clients on how they can best make use of results
* Providing strategic guidance and insight to clients, whilst building knowledge on key and new research methodologies
* Client advisory- proactively addressing client requests
* Face to face meetings with client, client training and client presentations
Competency
* Strategic Thinking/Insights
* Business Acumen
* Analytical thinking
* Attention to detail
* Customer insight and focus
* Relationship building/Networking
* Service delivery excellence
* Decision making
* Open and effective communication
* Problem solving
* Process Orientation
* Adaptability
* Negotiation
* Report Writing
* Time management
Please note: As all IQbusiness roles requires honesty in the handling of or access to cash, finances, financial systems or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID and qualification verification.
See Description
See Description
See Description
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1ODYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243561&xid=1555_55860
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A workwear manufacturer and supplier based in Centurion is looking for an External Sales Representative to join their team.
Increasing sales by developing and maintaining relationships with customers and clients.
Sales Target: R640 000 per month.
Commission on sales after target is reached.
* Minimum 3 years’ experience in Field/ Direct Sales (Outbound)
* Minimum Bachelor’s degree in any one of the areas – Business, Marketing, Economics, or related field
* Good understanding of the Sales process and dynamics
* A commitment to excellent customer service
* Excellent written and verbal communication skills
* Experience using computers for a variety of tasks
* Competency in Microsoft applications including Word, Excel, Access and Outlook
* Able to work comfortably in a fast paced environment
* Must have their own car
R10,000 – R15,000 based on the experience + commission on sales above monthly Sales Target
* Petrol Allowance will be provided
* Cell Phone allowance will be provided
* Minimum 3 years’ experience in Field/ Direct Sales (Outbound)
* Minimum Bachelor’s degree in any one of the areas – Business, Marketing, Economics, or related field
* Good understanding of the Sales process and dynamics
* A commitment to excellent customer service
* Excellent written and verbal communication skills
* Experience using computers for a variety of tasks
* Competency in Microsoft applications including Word, Excel, Access and Outlook
* Able to work comfortably in a fast paced environment
* Must have their own car
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1ODYyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243563&xid=1555_55862
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We are looking for a manager to help monitor and oversee the proper functioning of our call centre. You will be required to ensure the centre is performing at its best and producing results. You will also be required to make budget plans, analyze performances and report to management on the happenings of the centre. Your contribution will make an impact on the kind of service we provide and keep our customers satisfied.
Responsibilities
* Create a task list for the call center daily activities and ensure they are achieved.
* Ensure the resources are used to produce optimal results.
* Manage the call center to achieve quantitative and qualitative objectives
* Plan and implement the overall strategy
* Track and measure productivity and compare to benchmarks
* Offer solutions for improvement
* Identify bottlenecks and suggest solutions
* Monitor the performance of the call center and regularly provide feedback.
* Collect data and statistics at regular intervals (weekly, monthly, annually) and analyze them to improve performances.
* Provide training and orientation for the recruits to provide high-quality customer service.
* Oversee the budget plans and track expenses of the call center.
* Assess performances with metrics like calls left waiting, calls missed, etc.
* Ensure that all employees adhere to the company policies and regulations.
* Prepare performance reports and report any issue to the management.
* Build relationships with staff and clients
* Create a welcoming and motivating environment for employees
* Oversee the call center altogether
* Helps call agents with challenging customer service issues.
Requirements
* Relevant bachelors degree.
* Prior experience as a call centre manager or similar position.
* Experience with customer service is compulsory.
* Proficient with MS Office and Call Centre software programs.
* Strong ability to budget and perform financial analysis.
* Strong knowledge of performance evaluation techniques and customer service metrics.
* Driven and result oriented.
* Strong problem-solving ability and analytical skill.
* Excellent multitasking, time management, and leadership skills.
* Exceptional training and coaching skills to motivate employees
* Great verbal and written communication skills
* Ability to remain calm and in control of a situation
Market Related
Requirements
* Relevant bachelors degree.
* Prior experience as a call centre manager or similar position.
* Experience with customer service is compulsory.
* Proficient with MS Office and Call Centre software programs.
* Strong ability to budget and perform financial analysis.
* Strong knowledge of performance evaluation techniques and customer service metrics.
* Driven and result oriented.
* Strong problem-solving ability and analytical skill.
* Excellent multitasking, time management, and leadership skills.
* Exceptional training and coaching skills to motiva
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1OTY3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243632&xid=1555_55967
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Location field must contain city, state or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX )Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.The Consulting Sales Lead is a senior position at Microsoft South Africa which contributes to the overall One Microsoft strategy in leading the Microsoft Industry Solutions Deliverys (ISD) market strategy .Responsibilities Leads digital transformation efforts across the consulting portfolio to drive business outcomes and create business value for customersSales Leader with the ability to build organizational and people capabilities for the future through coaching, engagement, and talent management for a team of direct report leaders, while anchoring organizational development in market trends and customer needs/expectations.Driving business growth through strategic partnershipsDriving business excellence across their organization and implements the business rhythms and controls necessary to meet financial, scorecard, and compliance accountabilitiesPromotes Industry experience and drivers to influence and impact top-line revenueEmbody our culture and values Qualifications 12+ years experience in Business and/or Technology consulting services10+ years proven experience in an industry roleLarge-scale and complex customer transformationStrong people leadership experience, in a matrixed environmentMicrosoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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Claims Administrator Temp - Johannesburg LetsLink Medical Recruitment Agency is assisting one of the leading health insurance product providers in South Africa to recruit a Claims Administrator on a temporary bases.Requirements: MatricFAIS Compliant (RE5 & Qualification are a pre-requisite)Customer service certificateSkills and experience: At least 2 years’ gap cover or medical claims experience.Technical knowledge on various health insurance products.Knowledge of ICD Codes , medical procedures, and medical aid schemes.Understanding of PMB legislation in conjunction with Gap Cover.Sound computer skills - Microsoft Office a must.Excellent customer service skills.Takes ownership and responsibility.Ability to work in a team with minimal supervision.Pays attention to detail.Excellent analytical skills.Ability to handle pressure - always remain calm, friendly, courteous, polite, professional, and willing to assist.Location: GautengClosing date: 29 April 2022
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Our client is looking for a technical service representative with preferably a tertiary qualification in civil engineering and extensive experience in construction, quality control and knowledge of flooring products.You will provide technical support to the sales team and clients, training and demonstrations at customer sites on correct product application, assist with product development, investigate and resolve customer complaints, keep accurate records and ensure quality control is maintained.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzYwMDM0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1216513&xid=1108_60034
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APPLICATIONS : Submitted via post to: Private Bag X895, Pretoria, 0001 or hand-deliver to: The
Department of Basic Education, 222 Struben Street, Pretoria. Please visit the
Department of Education’s website at www.education.gov.za or the Department of
Public Service and Administration vacancy circulars at www.dpsa.gov.za
FOR ATTENTION : Mr A Tsamai/Ms H Nemabaka
CLOSING DATE : 28 March 2022
NOTE : Applications must be submitted on Form Z83 obtainable from any Public Service;
Department and must be accompanied by a comprehensive CV and copies of ID
and qualifications. Divers’ License and registration certification must be attached if
required. Required documents need not be certified when applying for the post,
only shortlisted candidates will be required to submit certified documents on or
before the day of the interview following communication from HR. NB as of 1st July
2006, all new appointments in the public service have to be part of the Government
Employee Medical Scheme (GEMS) in order to qualify for a Government Medical
Subsidy. Correspondence will only be entered into with shortlisted applicants.
Applications received after the closing date, e-mailed or faxed applications will not
be considered.
OTHER POSTS
POST 09/11 : ASSISTANT DIRECTOR: SCHOOL AND DISTRICT INCIDENT MANAGEMENT
AND SUPPORT REF NO: DBE/16/2022
Branch: Delivery and Support
Chief Directorate: Provincial Monitoring
Directorate: School and District Incident Management and Support
SALARY : R477 090 per annum
CENTRE : Pretoria
REQUIREMENTS : An appropriate three year relevant (NQF level 6) post matric qualification or
equivalent qualification as recognised by SAQA; At least (3) years relevant
experience at supervisory level; Knowledge of general education legislation and
applicable policies; General knowledge of research methods and tools; Customer
relations skills; Communication (written and verbal) skills, Coordination and
organising skills; Planning and problem solving skills; Financial management skills;
Computer literacy; Team player; Work independently with minimal supervision.
DUTIES : The successful candidate will be expected to provide administrative support in the
compilation of school calendars for public schools; Provide administrative support
in school readiness monitoring; Render administrative support to the Ministry and
Parliamentarians on provincial oversight activities; Assist in resolving queries
and/or complaints that are brought to the DBE through Ministerial and DirectorGeneral’s offices; Provide administrative support to the call centre, Presidential
Hotline and website enquiries; Deal with walk in cases; Deal with administration of
budget and perform all other duties delegated by the appropriate authority.
ENQUIRIES : Mr A Tsamai Tel No: 012 357 3321/Ms H Nemabaka Tel No: 012 357 3289
NOTE : Shortlisted candidates may be expected to demonstrate their skills in a short task
as part of the interview and will be subjected to a security clearance.
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Our well know automotive vehicle dealer client in Kempton Park is looking to employ an experienced F&I Manager. PurposeThis is a key role that provides support to the dealership network by providing an efficient service to customers and the dealership through vehicle finance and the sale of approved products to maximise gross profit while ensuring that all training, fit & proper, honesty and integrity requirements of the Financial Service Board (FSB) are upheld.Minimum Experience:3 years experience in a similar role with a customer services focus within the Automotive Retail Industry.Minimum Qualification:Grade 12 /Matric and with a relevant diploma. Credit Management Diploma will be advantageous.In addition, a Regulatory Exam, NC Accreditation, Retail or Short-Term Insurance Qualification with minimum 120 creditsMinimum Requirements:Up-to-date knowledge of vehicle legislation, trade practices, dealership policies and procedures.Customer service and sale management. Understanding of the compliance governing the retail industry would be an advantage. Knowledge of the NCA, CRA, FAIS, FICA. Accredited by the FSP and mandated to perform NCA functions before (s13 mandate)Possess the relevant Continuous Professional Development points within the stipulated time-framesGeneric Job Outputs:Deliver on agreed performance targets according to budget & sales targets in a high-volume dealership.Maximize second gross profit.Execute work in line with governance and compliance processes.Ensure that dealership remains compliant in accordance with legislation requirements. Recording and reporting on transactional activities to provide timely and accurate information for decision making in area of accountability.Conduct financial needs analyses and provide associated sales of value-added finance and insurance products.Manage and maintain the finance and insurance debtors book and effectively manage the applicable administration and other related processes.Provide specialized need analysis & financial and insurance advice and support to clientsProvide operational support related to finance and insurance activities and initiatives to contribute to the overall growth and profitability of the dealership Inform and educate customers on products to ensure retention of existing customers.Increase sales revenue and increase the organizations customer base.Consistently enhance own competence through knowledge development in subject matter and associated industry developments.Customer service and sale management. Knowledge of the NCA, CRA, FAIS, FICA..N.B. (Only candidates that meet the criteria will be shortlisted and contacted)N.B. (Only candidates with Automotive Industry experience will be considered and contacted for this position)
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We are looking for a dynamic and competent Sales Account Manager to handle bulk orders and other sales activities of our company. You will be responsible for managing as well as acquiring new business opportunities with other service providers. The Sales Account Manager must understand the footwear and apparel market and has worked in similar positions. They need to have a good network of established retailers in the marketplace.Besides your managerial duties, you will be developing business growth strategies to maximize sales. You will also be analysing and negotiating contract terms with vendors, suppliers, and business partners.Duties and responsibilities to include, but not limited to:- Identifying and contacting potential business partners, vendors, and suppliers- Seeking and managing bulk orders and purchases- Establishing new and existing long-term business relationships- Negotiating contract terms and conditions with business partners and vendors- Developing and achieving sales objectives- Reviewing sales figures and performances- Analysing and developing strategies to maximize sales- Attending trade shows, meetings, and networking events- Organising and maintaining inventory- Ensuring all shipments are received and dispatched on time- Reviewing sales KPIs and preparing sales report- Anticipating demand and acquiring new materials- Maintaining a record of all accounts payable and receivableSkills and Experience required:- Bachelors degree in Business Administration, Marketing, Accounting or related field- Proven work experience as a Sales Account Manager or a similar position, preferably in the footwear / apparel industry- Familiarity with sales tracking software- Complete understanding of inventory management software- Excellent analytical and negotiation skills- Ability to conduct market research- Detail-oriented and customer-centric individual- Problem-solving ability- Good computer skills- Excellent multitasking and organisational skills- Ability to manage stressful situations- Good communication and interpersonal skills- Strong leadership skills- Ability to leverage business-building opportunitiesSalary negotiable depending on experienceStart ASAPTo apply for the Sales Account Manager Job, Joburg, Apparel Retail Brand job please send your CV in a word document together with your CV.ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
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The Solutions Architect is responsible for designing, building, testing and implementing SAP systems within the organisation’s IT network. A Solutions Architect is expected to have a thorough understanding of complex IT systems and stay up to date with the latest SAP standards, systems and authentication protocols, as well as best practice SAP products. This requires knowing the business – a comprehensive awareness of its technology and information needs.
The Solutions Architect will work closely with the sales and customer service teams on opportunities and bids, whilst working with the SAP Specialists and Business Developers, to cultivate opportunities and ensure that the Gijima SAP portfolio is presented in a comprehensive manner to help win customers and grow revenue streams.
* Supporting Sales to meet and exceed the financial and strategic sales targets in the country/region.
* Central interface between Bid Management, Solution Sales and internal/external delivery units for complex international SAP projects.
* Responsible for the integration of agreed SAP solutions into the customer’s systems by taking various components and interfaces into account.
* Define, design and coordinate the solution architecture and cost calculations.
* Technical support for Sales during the acquisition phase.
* Integration of technology partners / vendors into the SAP solution design.
* Align the solution design in complex projects with involved stakeholders within Gijima group and external partners.
* Design Authority for solutions according to approved solution and service descriptions.
* Requesting offers and further discounts at vendors/partners.
* Technical steering of Engineering, Operation and Consulting in the deal team.
* (Stream lead for SAP topics in complex mixed deals (Big and Major Deal Support) for costing and design of SAP solutions.)()
* Support smooth handover to Delivery for the realisation phase.
* Work with sales and bid teams to take on overall responsibility for SAP services as part of tender process through to closing.
* Work with partners to understand and promote reselling relating to, for example, SAP S/4HANA and other portfolio elements.
Collaborate closely with colleagues in the international sales team and Gijima Security community for knowledge sharing and collective solution development.
Grade 12 (essential)
Degree (bachelor / master) or diploma in IT, Engineering or Business Information Systems or Digital Discipline with professional experience specialised in Solution Design with focus on SAP.
SAP S/4HANA and/or SAP C/4HANA
* Min 10 years experience in consulting and implementation of SAP solutions.
* Experience in SAP functional modules and a profound understanding of related business processes
* working in a SAP S/4HANA transformation programs (SAP Analystics Products - SAP BW on HANA, SAP Native HANA, SAP Cloud Platform, SAP Central Finance, Systems Landscape Model, SAP Int
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If you are a dynamic young vibrant go-getter with high energy, a passion for marketing and an interest in interior design, then this is the job for you! You must have digital experience in social media management, SEO , AdWords and website content management.You can be based in CT or Joburg. Marketing assistant Work alongside marketing executive to execute on marketing strategyInterface with Project Managers and Design team to pull together content for use in social mediaWork with social media agency to pull together content and ideas from designersUnderstand site marketing requirements- get briefed from PM to assist with creating on-site presenceInDesign would be great – they could assist with small updates on creative elements internallyMaintain marketing workflow- getting shoots scheduled for completed jobs/ loading new images to websitesStrong copywriting skills to compile project descriptions and content across various platformsManage stock of marketing printed elements and where required brief in new items to be printed/ designed Social media content Perform research on current benchmark trends and audience preferencesDesign and implement social media strategy to align with business goalsSet specific objectives and report on ROIGenerate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)Monitor SEO and web traffic metricsGoogle AdWords and Google Display experienceCollaborate with other teams, like marketing, sales and customer service to ensure brand consistencyCommunicate with followers, respond to queries in a timely manner and monitor customer reviewsOversee social media accounts’ designSuggest and implement new features to develop brand awareness, like promotions and competitionsStay up-to-date with current technologies and trends in social media, design tools and applications WordPress speciality Manage websites content – must work in WordPress and woocommerce an added plusRequired to update 3 websites on an ongoing basis – 3 are in WordPressUpdate of products/ pricing/ content on all sites Essential skills, behavior and knowledge required: Excellent understanding of WordPress- must be able to edit website contentAbility to think strategically and commercially.In-depth Facebook, Instagram, YouTube and Twitter understanding.Comfortable with numbers, data and analytics.High attention to detail.Deadline driven.Able to work independently and within a team dynamic.Knowledge of strategic social media practices.Ability to take the lead and be resourceful in finding content opportunities.Communicating with different areas of the business.A problem solver that’s excited by a challenge. Education and experience: Grade 12 (Senior Certificate).Relevant tertiary education a
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This is a great opportunity offered by our highly successful and reputable Sales and Marketing Company in the heart of Benoni. A customer service representative can work in a variety of industries, including retail, financial services, and many others. The job requires frequent interaction with people.On a typical day, duties include:Answering questions from customersResolving concernsHandling complaintsMaintaining current customer records by updating informationCAP (Customer Awareness Program)Requirements:National Senior CertificateGood communication skillsEnergeticOutgoingOpen to learnAvailable to start work immediatelyIndividuals should be between the age of 18-30 years
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* Responsible for leading the collections team, call centre and collections processes to enhance cash flow, maximize collections, minimize bad debt and build relationships with external and internal clients through effective resolution of account queries and efficient collection of payments due to the company.
* Developing and delivering operational quality improvement that results in highly predictable and effective collections.
* Effective management of resources
* Building customer relationships and driving superior service levels
* Leading a data and technology driven approach to collections
* Develop, implement, and maintain systems, policies and procedures related to collections to ensure higher performance while adhering to companies guidelines.
QUALIFICATONS and EXPERIENCE
* Minimum of 3-year financial degree
* Post Graduate degree will be advantageous
* Minimum of 5 years experience in collections and credit management, with 3 years experience in supervisory or management role
* Experience working in a medium to large organization
POSITION OUTPUTS
Strategic Input:
* Strong leadership skills with an ability to motivate direct reports
* Setting objectives for the collections team that align with the departments/organisations goals
* Directly accountable for operationalising the strategic company collections and credit management related objectives and will drive performance and execution.
Operational Planning:
* Proven ability plan strategically and set clear operational priorities
* Solid track record of improving processes, solving complex problems and monitoring process for accuracy and effectiveness
* Develop, implement and maintain systems, policies and procedures related to collections to ensure higher performance while adhering to companys guidelines.
* Monitor primary control execution and updates as and when required.
Operations and Service Enhancement:
* This position is highly visible and requires a strong leader with the ability to prioritise, plan, and direct the team.
* Build a clear collections operating rhythm designed to deliver results while developing capabilities tied to process management and operating excellence
* Build operational rigor across the collections function, resulting in overall operating plan attainment - standardised work, performance metrics and operating rhythm
* Apply lean thinking to improve processes and identify opportunities for digitisation (Leveraging existing capabilities, Self-Service, robotic process automation, etc.)
* Establish consistent collections processes across multiple systems
* Ability to lead, direct, train and manage team
* Create a center of excellence to ensure collections processes are accretive to positive cash flow
Credit Management and Risk Assessment:
* Drive adherence to policies, processes and procedures
* Set targets and KPIs for collections and drive the achieve these targets.
* Liaise with stakeholders regarding data and required information on ke
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* Assists the specific business unit with all revenue assurance requirements including primary control advisory, secondary controls development, issue/incident management, fraud mitigation and pro-active business insights.
* Responsible to take lead when theres a leakage or risk exposure, the incumbent will rally a team to investigate and manage the risk.
* The business is ultimately responsible for implementing primary controls with the support of the Business Assurance Team to provide insights, frameworks and guidance.
* Accountable to monitor non-financial metrics such as customer satisfaction, service delivery time, product and service margin analytics. As well as financial metrics like revenue assurance and fraud management indicators for monitoring the overall business performance.
QUALIFICATIONS, TRAINING AND EXPERIENCE
* Minimum of 3-year Financial, Business or Business/IT degree
* Fluent in English
* Relevant certification / accreditation / membership with professional body as required for role
* Minimum of 5 years experience in Revenue Assurance or equivalent experience, such as Rating and Billing, Provisioning, Customer Management, etc, gathered from medium to large organization
* At least 3-5 years experience in a similar position, in Telecoms
* Advanced knowledge of Excel and PowerPoint
* Presentation and interpersonal skills
* Working experience on Telecom Billing, Provisioning, Financial Reporting or CRM application
* Audit/Assurance experience will be advantageous
* POSITION OUTPUTS
Strategic Implementation:
* Contribute to the development and implementation of the functional strategy for the Business Assurance department
* Develop goals, tactical strategies, and plans needed to achieve the departments vision, and build the capabilities to enable optimal delivery with input from relevant stakeholders.
* Align operational planning against the strategic intent of the division with agreed
* business outcomes.
* Recommend strategic business opportunities to deliver medium to long-term benefit
* and growth to the Finance department and add value to its customers.
Operations
Monitoring & Action Planning:
* Monitored residual risk
* Revenue leakage action planning
* Escalation matrix
* Monitored Secondary controls
* Agreed action plan on unmitigated risk.
* Root cause analysis & resolution
* Incident escalation aligned to group standards
* Accurate leakage quantification
Primary & Secondary Control management:
* Improved and efficient secondary control development and performance
* A view of primary and secondary control failures through monitoring of preventative controls
* Primary & secondary control thresholds set:
* Reviewed Primary & Secondary controls for efficiency & effectiveness
* View of Business Unit (primary) control coverage
* Mitigating control implementation
* Automated control coverage
* Risk Identification & Resolution
* Classification & resolution of revenue leakage risk
* Proactive identification of potent
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IT service provider with head office in Randburg is looking for a Technical consultant.
* Resolves technical problems that originate by telephone in a call centre/help desk environment.
* Uses expertise in customer service and technical knowledge gained from previous experience to resolve issues surrounding the installation, usage, and training of customers on software and/or hardware products.
* May work with technical, sales, customer service or marketing staff to resolve recurring problems and issues with products.
* Provides technical support to users for either PC, server or mainframe applications and hardware.
* Answers questions regarding system procedures, on-line transactions, systems status and downtime procedures.
* Interacts with network services, software systems engineering and/or applications development in order to restore service and/or identify problems.
* Maintains a troubleshooting tracking log ensuring timely resolution of problems.
* Recommends systems modifications in order to reduce user problems.
* End to end management of support tickets, ensuring accurate and timely information recorded
* Receive and log all requests and incidents
* Manage all e-mails, response times and resolution times according to SLA
* Ensure quality closure of desktop and related incidents, requests or projects within SLA
* Install, configure and support all Microsoft desktop and server operating systems.
* Install, configure and support all Microsoft and other application software (desktop and server).
* General hardware troubleshooting (desktop and server).
* General troubleshooting on all IT related equipment.
* Respond to and resolve support calls via remote connection (desktop and server).
* Assist customers telephonically.
* Remote administration of servers and workstations.
* Compile desktop and server configuration documentation for client sites.
* Execute orders and follow up service and repairs with external suppliers.
* Identify possible risks or problems and escalate to senior engineers.
• Bachelor’s degree or MCSE/MCSA
• Minimum of 2 years of relevant experience, or an advanced degree with a minimum of 1 year of relevant experience
R20 000,00 to R23 000,00 depening on experience.
• Bachelor’s degree or MCSE/MCSA
• Minimum of 2 years of relevant experience, or an advanced degree with a minimum of 1 year of relevant experience
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