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1
One of our TOP banking clients is in urgent need of Legal / Recoveries Agent, to join them in Sandton on a 3-month contract.
MUST be: ITC (Credit clear) - cannot be listed for debt review, judgements, debt written off, accounts handed over, CLEAR criminal record, no fraud listings
Great track record - Reference checks will be conducted upfront (We want TOP performers, reliable staff)
Must be willing to work on alternate Public holidays and Saturdays
Must be willing to work rotational shift, latest shift being 7 pm
Must have reliable transport and stay within close range of Sandton
No less than 4 years LATE STAGE collections experience on CREDIT CARDS, collecting for the TOP Banks credit cards (FNB, Standard Bank, ABSA, Nedbank)
MUST have great telephone etiquette and great customer service skills
Looking for energetic staff
Should be great at problem solving
Must be available immediately to start
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzkwNzkxNzA5P3NvdXJjZT1ndW10cmVl&jid=1676734&xid=1390791709
3d
1
SavedSave
One of our TOP banking clients is in urgent need of Legal / Recoveries Agent, to join them in Sandton on a 3-month contract.
MUST be: ITC (Credit clear) - cannot be listed for debt review, judgements, debt written off, accounts handed over, CLEAR criminal record, no fraud listings
Must be willing to work on alternate Public holidays and Saturdays
Must be willing to work rotational shift, latest shift being 7 pm
Must have reliable transport and stay within close range of Sandton
No less than 4 years LATE STAGE collections experience on CREDIT CARDS, collecting for the TOP Banks credit cards (FNB, Standard Bank, ABSA, Nedbank)
MUST have great telephone etiquette and great customer service skills
Looking for energetic staff
Should be great at problem solving
Must be available immediately to start
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDU1MjQ1MTkzP3NvdXJjZT1ndW10cmVl&jid=1696238&xid=2455245193
3d
1
SavedSave
Minimum requirements: (Qualifications and Experience)
Grade 12Proficient in MS OfficeProficient in MS PowerPointRelevant Tertiary qualification (added advantage)Numerically orientatedAdvanced proficiency level with Microsoft ExcelBasic statistics knowledgeNobel University
Job description:
Keep dialer downtime to a minimum and ensure any issues are communicated to IT & General Management immediately.Create a dashboard of unique campaign performance metrics, set performance benchmarks/thresholds and monitor and report back on outcomes.Manage dialer functionality including blended, inbound and outbound campaigns.Deliver effective dialing strategies to enhance the success of multiple outbound campaigns.Monitoring the team and agent performance through blended/dialer system and maintain maximum productivity with minimum idle time.Daily performance reporting delivered to the operation.Optimize call abandon rate.Oversee average call duration and identify anomalies for further investigation and review.Providing analysis to the Operations Leadership help increase performance and productivity across the floor.Present, explain and gain support for changes to the dialer strategies or processes based on analysis.Analyze data files and best dialing times to keep the operation as productive as possible.Constant monitoring of agent activity to ensure maximum productivity is achieved.Pacing strategy utilized for campaigns where necessary.Maintenance of dialer templates and provision of these to the business where necessary.Proactive dialer feedback to Team Managers to provide an accurate picture of dialer activity.Continually analyze campaign and agent performance to identify opportunities to increase contact rates and subsequent rpc’s.Meet deadlines for reporting and that the reports are accurate and presented to highest standards.
Required work minimum experience;
3 years previous Dialler knowledge or 3 years Risk (Campaign) knowledge
Technical and behavioral competencies required:
Technical:
Ability to oversee a Retail OR Bank OR Specialized Lending OR Telco OR Public Sector dialing strategy framework, and provide campaign insights to validate vertical strategy.Good knowledge and understanding of:CollectionsNational Credit ActDebt Collector ActAbility to define own contribution in the context of overall business performance.Ability to provide Industry/best practice insights into dialing strategy to facilitate Grou...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTExODY5NDE1P3NvdXJjZT1ndW10cmVl&jid=1080499&xid=1111869415
3d
1
SavedSave
One of our TOP banking clients is in urgent need of Legal / Recoveries Agent, to join them in Sandton on a 3-month contract.
MUST be: ITC (Credit clear) - cannot be listed for debt review, judgements, debt written off, accounts handed over, CLEAR criminal record, no fraud listings
Must be willing to work on alternate Public holidays and Saturdays
Must be willing to work rotational shift, latest shift being 7 pm
Must have reliable transport and stay within close range of Sandton
No less than 4 years LATE STAGE collections experience on CREDIT CARDS, collecting for the TOP Banks credit cards (FNB, Standard Bank, ABSA, Nedbank)
MUST have great telephone etiquette and great customer service skills
Looking for energetic staff
Should be great at problem solving
Must be available immediately to start
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzE2ODQ3Mzk4P3NvdXJjZT1ndW10cmVl&jid=1696239&xid=3716847398
3d
1
SavedSave
*Reference: CPT000413-TR-1*
We are looking for a Municipal Administrator to join our incredible client in the property development industry! The role is based in Johannesburg East and is perfectly suited to a candidate with 2 – 4 years of experience in dealing with municipalities, managing agents and metering companies and is either completing or has completed their accounting degree!
If you are looking to move up in your career and want longevity with a company, then apply for this incredible role with us today and unlock the potential for your dream to come true!
*Qualifications required:*
* Accounting Degree or Diploma or working towards an accounting qualification
*Skills and experience required:*
* 2-4 years working experience with municipalities, managing agents and metering companies
* Have knowledge of categories of billing, basic tariff reconciliations etc
* Valid Driver’s License* *
*Job description:*
* Obtaining company owned units’ monthly statements for COJ, COCT, Tshwane, Ekurhuleni WUQF, and eThekwini from various portals
* Creating new accounts on the Unit application as new phases register
* Uploading statements into the municipal unit application
* Tracking payments and rates clearances
* Preparing monthly payment requisitions before due date
* Uploading proof of payments onto the Unit application
* Marking completed statements for archiving
* Downloading missing statement report and following up on any missing documentation
* Uploading deed documents into the municipal Unit application
* Downloading phased and unit deed reports as units and phases register
* Preparing unit rates clearance repayment requisitions
* Separate current rate clearance billing from prepaid billing
* Uploading rates clearance documents into the Municipal unit application
* Uploading of rates proof of payment onto the Municipal unit application
* Managing all council queries.
* Uploading of refunds received and printing the refund summary report
* Prepare an update of refunds for reporting to the finance department
* Liaison with various debt collectors on legal queries
* Prepare annual valuation control for all units owned by the company at the time of relevant valuation rolls
Please consider your application unsuccessful if you have not heard from us within 1 week.
We will keep your details on file for future positions.
Visit (www.sherecruits.co.za)(http://www.sherecruits.co.za) to view more of our current vacancies!
R plus Full Medical Aid and Provident Fund
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI5MTk5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1199647&xid=1555_29199
2y
1
SavedSave
Minimum requirements: (Qualifications and Experience) Grade 12Proficient in MS OfficeProficient in MS PowerPointRelevant Tertiary qualification (added advantage)Numerically orientatedAdvanced proficiency level with Microsoft ExcelBasic statistics knowledgeNobel University Job description: Keep dialer downtime to a minimum and ensure any issues are communicated to IT & General Management immediately.Create a dashboard of unique campaign performance metrics, set performance benchmarks/thresholds and monitor and report back on outcomes.Manage dialer functionality including blended, inbound and outbound campaigns.Deliver effective dialing strategies to enhance the success of multiple outbound campaigns.Monitoring the team and agent performance through blended/dialer system and maintain maximum productivity with minimum idle time.Daily performance reporting delivered to the operation.Optimize call abandon rate.Oversee average call duration and identify anomalies for further investigation and review.Providing analysis to the Operations Leadership help increase performance and productivity across the floor.Present, explain and gain support for changes to the dialer strategies or processes based on analysis.Analyze data files and best dialing times to keep the operation as productive as possible.Constant monitoring of agent activity to ensure maximum productivity is achieved.Pacing strategy utilized for campaigns where necessary.Maintenance of dialer templates and provision of these to the business where necessary.Proactive dialer feedback to Team Managers to provide an accurate picture of dialer activity.Continually analyze campaign and agent performance to identify opportunities to increase contact rates and subsequent rpc’s.Meet deadlines for reporting and that the reports are accurate and presented to highest standards. Required work minimum experience; 3 years previous Dialler knowledge or 3 years Risk (Campaign) knowledge Technical and behavioral competencies required: Technical: Ability to oversee a Retail OR Bank OR Specialized Lending OR Telco OR Public Sector dialing strategy framework, and provide campaign insights to validate vertical strategy.Good knowledge and understanding of:CollectionsNational Credit ActDebt Collector ActAbility to define own contribution in the context of overall business performance.Ability to provide Industry/best practice insights into dialing strategy to facilitate Group performance objectives.Provide insights into financial levers (IPM, GP, and Revenue.The ability to provide insights into campaign strategy (Next Generation).Ability to champion challenge dialer practices to optimize portfolio penetration and conversion outcomes.Technology insights to achieve team objectives.Good tactical insights into Dialer
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU2MjQyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1130723&xid=1109_56242
2y
Ads in other locations
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Field Agent - Debt Collector required to sign documents with debtors. Must have a valid Council for Debt Collectors certificate. Must be able to work in Durban and Pietermaritzburg areas email CV to abletrac@iafrica.com
2d
1
Debt Collector x 2
Based in Tygervalley
Temp until 21 December 2023 and then perm in January 2024
Experience required:
Good people skills and the ability to engage professionally with distressed debtors.2 Call Centre experience, Inbound and or Outbound.Debt Collections – negotiations.Worked with people telephonically or face to face.3 years debt collecting experience.
Job Requirements/Objectives:
Work Predictive dialer to deliver quantity and most importantly quality.Target driven and highly competitive.Meet the minimum level of productivity standards on an hourly, daily, weekly, and monthly basis whilst maintaining high levels of quality.Achieve the required monthly team target.Prevent Legal Action.Educate debtor on consequences of non-payment.Continuously develop personal skill that will improve capability to add value to the business.Rehabilitate debtors by providing options and alternative solutions as instructed by our clients.Flexible in working hours.Multitask and navigate between different systems.Able to work from home if and when required.Accurate and comprehensive recording of all debtor interaction and matter events.Always maintain debtor information in a current state and adhere to protection of personal information.Clear and professional communication with all stakeholders.Strong adherence to reputation risk standards.
Behavioural Competencies:
Able to plan and organize effectively.Has a well-developed problem-solving capabilitiesDisplays high energy levels.Ability to absorb pressure well.Ability to constructively manage conflict and disputes. Highly results and action oriented. Acts on own initiative without being prompted. Works well autonomously. Contributes within team. Ability to execute promptly and accurate at the same time. Ability to work in a disciplined manner and for long periods of time without interruption. Assertive personality.Integrity, loyal, punctual, trustworthy – no irregular absenteeism or late coming habits. Fast learner, adaptable to constant change. Able to handle different managerial styles and constructive criticism.Self-motivated. Professional always, adhere to dress code and company policies.
Basic Salary + Uncapped commission
Hours of work: 07h45 - 16h00
NO WEEKEND WORK
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDY4MjQyMjg0P3NvdXJjZT1ndW10cmVl&jid=1755027&xid=1468242284
3d
SavedSave
Debt Collector/Field Agent required to sign documents with debtors. Must have a valid debt collectors certificate. Must be able to work in Durban and Pietermariztburg areas. CV to abletrac@iafrica.com
5d
1
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Well established company based in Montague Gardens is looking to employ an experienced Call Centre Supervisor to join their organisation. Suitable candidates will need to meet the below requirements.The main function of this position is to maximise collections, manage/reduce the arrears, and minimise losses to the Company. In addition, this position focusses on coaching, mentoring and training the Collection Agents and monitoring their performance to set targets.Job Requirements:Minimum Grade 12Relevant tertiary qualification would be a strong advantage (diploma or degree in Commerce, Credit, Business Administration etc.) and/or relevant Call Centre industry training/qualificationMinimum 5 years’ experience in a collection call centreMinimum 3 years’ experience in the position a call centre Team Leader/SupervisorProven track record of managing poor performanceIn-depth understanding of collections call centre processes and systemsIn-depth knowledge of collections call centre performance metricsSound knowledge of relevant legislation: POPI Act, Debt Collector Act, National Credit Act, Consumer Protection Act and relevant Codes of Conduct and Good PracticeThe ability to understand and converse in multiple official, African languages would be a distinct advantageDriver’s LicenseClear Credit and Criminal recordsProficiency with technology, especially computers, software applications, and phone systemsStrong skills in the use of Microsoft Office products, particularly Excel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxNjYxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1195406&xid=1266_51661
2y
1
SavedSave
Well established company based in Montague Gardens is looking to employ an experienced Call Centre Supervisor to join their organisation. Suitable candidates will need to meet the below requirements.The main function of this position is to maximise collections, manage/reduce the arrears, and minimise losses to the Company. In addition, this position focusses on coaching, mentoring and training the Collection Agents and monitoring their performance to set targets. Job Requirements: Minimum Grade 12Relevant tertiary qualification would be a strong advantage (diploma or degree in Commerce, Credit, Business Administration etc.) and/or relevant Call Centre industry training/qualificationMinimum 5 years’ experience in a collection call centreMinimum 3 years’ experience in the position a call centre Team Leader/SupervisorProven track record of managing poor performanceIn-depth understanding of collections call centre processes and systemsIn-depth knowledge of collections call centre performance metricsSound knowledge of relevant legislation: POPI Act, Debt Collector Act, National Credit Act, Consumer Protection Act and relevant Codes of Conduct and Good PracticeThe ability to understand and converse in multiple official, African languages would be a distinct advantageDriver’s LicenseClear Credit and Criminal recordsProficiency with technology, especially computers, software applications, and phone systemsStrong skills in the use of Microsoft Office products, particularly Excel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcyODMyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1185244&xid=1109_72832
2y
1
FINANCE ASSISTANT - DUAL ROLE INCLUDING DEBTORS ASSISTANTSTART
DATE:01/05/2024SALARY:
R 12,500 - R 15,000Responsible
to for supporting the financial manager of the company on the various entities
within the group. He/she will report to the financial manager directly. He/she
will work closely with the finance team to ensure accurate and timely
processing of financial transactions. Finance assistant will assist to ensure
the smooth functioning of the finance department and maintaining accurate
financial records. They need to have strong attention to detail, good
analytical skills and proficiency in financial software. Basic understanding of
accounting principles and regulations to ensure compliance with financial.
standards. Sage business cloud advantageous. Some of the main responsibilities
will include, maintaining financial records: recording and updating
transactions; bank transactions, invoices, expenses and payments in the
company's accounting software and spreadsheets. Assisting in month end
completion: assisting to prepare weekly and monthly financial reports for
review. Reconciling accounts: will be responsible for reconciling bank
statements and other balance sheet accounts to ensure accuracy and resolve any
discrepancies. Processing invoices and payments: to assist to process customer
+ tenant invoices, supplier invoices and expenses; verify the accuracy of
billing information and assist in making. Payments to suppliers. Assist in the
debt collection process and maintaining collection process with debt collectors
and attorneys. Assisting in Financial reporting: assisting to prepare financial
reports for review (weekly + monthly). Conducting financial analysis: Assist to
analyze financial data, e.g. expense reports, supplier invoice. Providing
support during Audit: Assist to compiling documents together and providing
necessary information to auditors. Assisting in Payroll processing: responsible
for collecting and verifying employee data; time sheets from biometrics
fingerprint system. Assisting in administration process: Filing Assist in the
ordering process of materials required within the group. Preparing tenant contracts
for residential and commercial tenants. Liaising with agent in seeking tenants
and completing all necessary documentation.Please
email CV's to mfrancisco@intergro.co.za www.intergro.co.za
11d
1
FINANCE ASSISTANT - DUAL ROLE INCLUDING DEBTORS ASSISTANTSTART
DATE: 01/05/2024SALARY:
R 12,500 - R 15,000Responsible
to for supporting the financial manager of the company on the various entities
within the group. He/she will report to the financial manager directly. He/she
will work closely with the finance team to ensure accurate and timely
processing of financial transactions. Finance assistant will assist to ensure
the smooth functioning of the finance department and maintaining accurate
financial records. They need to have strong attention to detail, good
analytical skills and proficiency in financial software. Basic understanding of
accounting principles and regulations to ensure compliance with financial.
standards. Sage business cloud advantageous. Some of the main responsibilities
will include, maintaining financial records: recording and updating
transactions; bank transactions, invoices, expenses and payments in the
company's accounting software and spreadsheets. Assisting in month end
completion: assisting to prepare weekly and monthly financial reports for
review. Reconciling accounts: will be responsible for reconciling bank
statements and other balance sheet accounts to ensure accuracy and resolve any
discrepancies. Processing invoices and payments: to assist to process customer
+ tenant invoices, supplier invoices and expenses; verify the accuracy of
billing information and assist in making. Payments to suppliers. Assist in the
debt collection process and maintaining collection process with debt collectors
and attorneys. Assisting in Financial reporting: assisting to prepare financial
reports for review (weekly + monthly). Conducting financial analysis: Assist to
analyse financial data, e.g. expense reports, supplier invoice. Providing
support during Audit: Assist to compiling documents together and providing
necessary information to auditors. Assisting in Payroll processing: responsible
for collecting and verifying employee data; time sheets from biometrics
fingerprint system. Assisting in administration process: Filing Assist in the
ordering process of materials required within the group. Preparing tenant contracts
for residential and commercial tenants. Liaising with agent in seeking tenants
and completing all necessary documentation.Please
email CV's to mfrancisco@intergro.co.za www.intergro.co.za
11d
SavedSave
Debt Collectors vacancies available - Field Agents required in various areas of the Western Cape - Own transport essential - Commission payouts weekly and Fortnightly Please note: Field Agents required and not call centre agents. - Agents must be registered at the Council of debt collectors. New applicants welcome.If interested, please whattsapp:0749482209
17d
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