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LOCATIOIN: PRETORIA EASTTYPE: PERMANENTSALARY: 15KJOB REFERENCE: ABS462369PEDue to an internal promotion, we have a fantastic opportunity for a PA who is looking to support a CEO of a Venture Capitalist Business that specialises in the Insurance world. Based in their Pretoria East Offices, you will provide full PA support to the CEO, acting as his ears and eyes, ensuring he is kept in the loop at all times. As well PA support you will manage two receptionists, oversee the day to day running of the office and assist with projects, this role offers lots of growth for the right candidate.The right person will have 2-3 years experiences working with Executives, be proactive and organised, whilst being observant of their surrounding area and their boss’s needs. In return you will get to work for a great boss, who is extremely supportive and will look to develop you as much as possible, he is a clear communicator, who is always approachable.PA support to CEOProvide full diary management – organise internal and external meetings, ensuring effective administrative arrangements are in place to enable the meeting to run well and ensure invitations and notes are distributed in good time, liaise with clients, colleagues and other PA/EAs.Liaise with other PA/EAs and manage timelines and deliverables, as appropriate.Coordinate schedules, meetings, and appointments.Arrange travel and book accommodation.Process your CEO’s monthly expenses.Monitor team absences and prepare summary for the CEO.Attend meetings and take minutes, as appropriate.Organise, plan, and manage team eventsOffice Management and ReceptionOversight of all office management and reception staff.Ensure the office, kitchen, and work areas are always kept in an orderly manner and supplies are ordered as appropriate.Provide cover for reception, as required.Provide support to the underwriting teams, as required.Liaise with building representatives and suppliers.Organise office moves with Facilities/ITThis is an office based roleHours; 9am -5 pmExcellent benefits and bonusApply below via link below: https://absoluteconsult.co.za/pa-to-ceo-pretoria-east/
2mo
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Dutch Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Dutch and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on th...Job Reference #: 202434
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
4d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
4d
1
SavedSave
We are looking to employ an Operations Assistant/Site Supervisor in a Labour Environment with outstanding administrative and communication skills. An Operations assistant is expected to be a conceptual thinker with superb organizational and time management skills. You must be reliable and should accurately follow instructions with the ability to multitask and acclimatize to a fast-paced environment.
To ensure success, Operations assistants/Site Supervisors should display remarkable conflict management and decision-making skills with a solid understanding of employee relationships, staffing management, and payroll and benefits administration. Top candidates will be superb at problem-solving, efficient in scheduling, and precise in the recruitment process
Responsibility:Responsibility:
Key Competencies :
• Support all internal and external HR-related inquiries or requests.
• Maintain digital and electronic records of employees.
• Serve as point of contact with clients and operations management.
• Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts.
• Assist with performance management procedures.
• Coordinate training sessions and seminars.
• Perform orientations and update records of new staff.
• Enforcing of Code of Conduct initiating Disciplinary Process
• Maintaining Disciplinary Matrix
• Produce and submit reports on general HR activity.
• Process payroll and resolve any payroll errors.
• Complete termination paperwork.
• Management of teams on site
Job Requirements:
• Experience in human resources or related (essential).
• Experience in retail operations (advantageous).
• Microsoft Excel (highly competent)
• Highly computer literate with capability in email, MS Office, and related business and communication tools.
• Effective HR administration and people management skills.
• Exposure to payroll practices.
• Full understanding of HR functions and best practices.
• Excellent written and verbal communication skills.
• Works well under pressure and meets tight deadlines.
• Fantastic organizational and time management skills.
• Strong decision-making and problem-solving skills.
• Meticulous attention to detail.
• Ability to accurately follow instructions.
. Min of 2 to 3 years experience
Job Reference #: ManagersConsultant Name: Renel Pillay
4d
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Responsibilities
Be the liaison/contact point between Asset Force and the Head OfficeDevelop a detailed database of all the parts required for maintenance and repair of all equipment in storesMaintain the database on a monthly basisWork with AF to ensure that all parts are loaded onto AF and that the parts are linked to the correct equipmentWork with AF to develop a part stock control functionalityDrive 3-monthly audits to ensure that assets are allocated to the correct storeWork with AF to implement an accurate asset transfer system to ensure that the correct location of an asset reflects on AF at all timesAdminister the transfer of assets on AFImplement processes for the stores, suppliers, and contractors to administer and track the movement of assetsDrive the creation of suppliers and contractors as asset locationsMonitor the progress of job cards on AF and alert when a job card is stuck in the process or there is any issue holding it backCheck that job cards are correctly loaded by a store before the contractor attendsCheck that the contractor has completed the on-site entries correctly before a job card is closedCheck that job cards have been invoiced correctlyDrive the training of stores, contractors, and suppliers, ensuring that all parties have the required knowledge to use the system correctly.Identify training needs of individual users as well as companies and arrange and deliver the required training in the most appropriate mannerIdentify shortcomings in AF functionality and work with AF to address itDo 2-monthly audits with all users on UI, UX, and functionality and report on feedback and suggestionsFine-tune the training material supplied by AF to suit specific stores, contractors, and suppliersEnsure that all completed job cards are invoiced timeously and that suppliers and contractors become used to the process and guide them to complete it in full and on timeMonitor all transactions on AF as they happenGenerate detailed reports on a weekly, bi-weekly, and monthly basis for all activities on AF. Also on issues, solutions, and suggestions.Ensure that Finance receives all invoicing and statements on time.Work with AF and Finance to create an automated process.Do spot checks on invoicing to ensure correctness and that the required authorizations are in place.Deal with issues and communication that are not accommodated in AF and work with AF to implement functionality to include them.Do spot checks on all users’ ability to use the system correctly.Implement an effective feedback channel for all users to report issues, and concerns and ask questions. Issues must be logged and traceable.Report to the Maintenance Manager with a ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDUwODY4NzI/c291cmNlPWd1bXRyZWU=&jid=1730422&xid=145086872
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Duties & Responsibilities
Manage and direct formal annual category, brand and product plans to achieve financial and growth and profitability/GPCreate, plan, manage and execute campaigns to achieve category and brand plansNew Product DevelopmentDrive the research and monitoring of market trends and competitor strategiesIdentify and introduce innovative ingredients, packaging, technologies, products, concepts and ideas that are commercially viableDirect and ensure efficient stock planning and stock movement in collaboration with Procurement and OperationsDepartment including:1. Manage and guide annual growth targets and forecasts by brand and SKU2. Ensure sufficient promotional activity and innovation to drive required stock turn3. Ensure stock is cleared prior to ageing / expiryManage product costing effectively within required purchasing and packaging parameters and partner and communicate/negotiate with manufacturers and suppliersManage supplier relationships with regards to Agreements, Processes and Business requirementsEnsure all products are legal, compliant and appropriate for Exports and CAMS, focusing on labels and ingredientsProject managementLead, manage and develop people within the DepartmentImprove and implement efficient systems and processes
Desired Experience & Qualification
Strategic approachCreative problem solvingA post Grade 12 (Degree or similar) qualification is a requisite and RPL will be taken into accountA proven track record of at least 5 years in a similar roleStrong negotiating, organisational and time management skillsAbility to communicate effectively verbally and in writingAble to coach, manage and grow people.Ability to deal with variety of people in a customer orientated, friendly mannerAbility to work independentlyStrong computer skills on office administrative packages (incl. Outlook, MS Word, Excel) and ERP systemAbility to agree and achieve deadlines and function in stressful environmentAbility to prioritise tasks and deadlinesFlexibility in respect of time and mobilityValid driver’s license
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTIxMDE4NDk4P3NvdXJjZT1ndW10cmVl&jid=1187995&xid=1121018498
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We are looking to employ an Operations Assistant in a Labour Environment with outstanding administrative and communication skills. An Operations assistant is expected to be a conceptual thinker with superb organizational and time management skills. You must be reliable and should accurately follow instructions with the ability to multitask and acclimatize to a fast-paced environment.
To ensure success, Operations assistants should display remarkable conflict management and decision-making skills with a solid understanding of employee relationships, staffing management, and payroll and benefits administration. Top candidates will be superb at problem-solving, efficient in scheduling, and precise in the recruitment process.
Responsibility:Key Competencies :
• Support all internal and external HR-related inquiries or requests.
• Maintain digital and electronic records of employees.
• Serve as point of contact with clients and operations management.
• Assist with the recruitment process by identifying candidates, performing
reference checks, and issuing employment contracts.
• Assist with performance management procedures.
• Coordinate training sessions and seminars.
• Perform orientations and update records of new staff.
• Enforcing of Code of Conduct initiating Disciplinary Process
• Maintaining Disciplinary Matrix
• Produce and submit reports on general HR activity.
• Process payroll and resolve any payroll errors.
• Complete termination paperwork.
• Management of teams on site
Job Requirements:
• Experience in human resources or related (essential).
• Experience in retail operations (advantageous).
• Microsoft Excel (highly competent)
• Highly computer literate with capability in email, MS Office, and related
business and communication tools.
• Effective HR administration and people management skills.
• Exposure to payroll practices.
• Full understanding of HR functions and best practices.
• Excellent written and verbal communication skills.
• Works well under pressure and meets tight deadlines.
• Fantastic organizational and time management skills.
• Strong decision-making and problem-solving skills.
• Meticulous attention to detail.
• Ability to accurately follow instructions.
Job Reference #: OPSJHBConsultant Name: Recruitment Rise Up Management
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ROLE PURPOSE
To effectively provide the General Manager and Sales & Service team with sales and service information to enable informed decision making and achievement of sales and service objectives. Responsible for the upkeep and updating of the new Customer Relations Management (CRM) systems. Assist the General Manager with the upkeep of the office in line with the mandate of the General Manager ‘s Exco reporting.
KEY RESPONSIBILITIES include the following. Other duties may be assigned.
Ensures availability of accurate and up to date client information.Consolidation of all reports from various departments.Work with the Data Analyst team to prepare reports for the GM.Create models for Sales Administration focus and interpretation of the data using MS Excel models.Manage the General Manager’s office by providing administrative and secretarial support.Prepare minutes for the weekly Sales Business Review meetings.Responsible for the upkeep and updating of the Customer Relations Management (CRM) systems to ensure the information is up to date and accurate to produce insightful reports.Develops and implements administrative procedures to support sales and service.Provides sales and service-related information as required based on sales and service activities and current portfolio data.Provides specific client information/reports to the sales team through analysis of client data.Provide reports on the performance of the regional sales teams on achievement against targets on a monthly basis.Extrapolates information from the system to support budget compilation and determination of revenue targets.Responsible for stationery, housekeeping, and cash sales.Assist and work in conjunction with Financial Administrator from time to time.To provide administrative and secretarial support to the Sales Manager.Some staff supervision.
Cost Management
Provides input into the compilation of the regional sales and service budget for determination of revenue targets.
MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE:
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Matric (Grade 12) with a Diploma in Information Technology/Marketing Management /B Degree preferredAt least 3 years’ experience in sales administrationAdvanced Excel skillsExcellent command of the English languageMust have excellent communication and interpersonal skillsMust pay attention to detailMust be focused on achieving resultsMust be a team player
Must have business acumen and be able...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODM1MjE5MjU1P3NvdXJjZT1ndW10cmVl&jid=1474552&xid=2835219255
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The following education, experience and and langauge skills:B.Com-degree or Post Graduate Diploma in Financial Planning;FAIS Accredited (NQF Level 7 or higher);RE5;CFP;At least 7 years experience in the Employee Benefits industry in a consultancy role;Excellent writing skills;Verbal and written communication in English and Afrikaans, at all levels;will enable you to:Duties:Financial:Maintain existing client base.Ensure services offered to clients are cost-effective and profitable.Identify new business opportunities and the decision makers within the client organization and partner with the new business manager on these opportunities to ensure success.Promote cross-selling initiatives within the Group.Identify growth, new business, and cross-selling opportunities within the existing client base.Manage costs within your control, including costs relating to travel, accommodation, telephone, and printing.Notify and get approval from Principal Consultant and the Finance Department for expenses to be incurred.Notify the Principal Consultant and the compliance officer on errors/omissions that may lead to company being held accountable.Administration:Monitor and report on new business, operations, and profitability.Liaise with EFBC management to address any issues.Implement management decisions, ensure roll-out, and that decisions are actioned.Relationship Management:Build and maintain strong relationships with decision-makers and primary client contacts at multiple levels.Identify prospects and build relationships with prospects decision-makers.Build and maintain strong relationships with staff of other divisions within the Group.Build key relationships with all service providers (i.e. administrators, insurers, individual advisors, etc.), distribution partners, and target market.Clients and consulting:Proactively manage client expectations, maintain strong relationships, and remain client focused at all times.Prepare and present proposals to a clients current retirement fund and/or risk benefits that could affect them as an employer as well as their employees.Provide advice to the Trustees and/or Employer pertaining to benefits, legislation, and pending changes that could impact the retirement fund and/or group risk scheme.Proposals and advice to be peer-reviewed by a Principal Consultant or Head of Consulting.Ensure that the clients retirement fund and group risk arrangements remain competitive, cost-effective, and appropriate for the client and the profile of employees.Negotiate on behalf of Trustees/Employers/Members with service providers.Plan and implement member sessions with the allocated Wealth Advisor.Monitor and ensure the resolution of client queries.Compile reports i.e. trustee reports, market review feedback, etc.Achieve agreed new business targets.Compliance to Internal ProcessesActively share information with other team members regarding successes, issues, trends, and ideas.Develop strong relationships with all internal colleagues and ext
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NjI4OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1788155&xid=1109_186288
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PRODUCT OWNER (Schools Administration Management Software)
Introduction
An innovative and dynamic educational solutions and software company situated in Pretoria is seeking an analytical Product Owner with at least 6 years’ experience within the IT sector to become an integral part of their team.
Requirements
Minimum education (essential)
BEng (Industrial) Degree or BSC Information Technology Degree or similar
Minimum education (desirable)
Certified Scrum Master
Minimum applicable experience (years)
6 years minimum, with 2+ years in a management role
Required nature of experience
Business Analysis within the IT, software, education or ERP or education services. (SaaS models would be beneficial).Development of product and system specifications.Requirement gathering and documentation.Project Management.
Skills and Knowledge (essential)
Working knowledge of Big Data and Data Science applications. Business Intelligence.Practicing knowledge of SDLC.Knowledge of business/school management software development, deployment and maintenance.An in-depth understanding of User Experience design and Consumer products.The application of critical thinking and a data-driven approach to the continuous improvement of a product and the customers experience relating to the product.Recruitment and effective management of employees.Excellent computer proficiency (especially in GSuite and MS Office Excel).Technical and functional writing skills (Proposals, pitches, demo content, product specifications etc.).Business process formulation and design.Technical Specification writing.Agile Project Management.Team management.Stakeholder liaison and reporting.BI Tools and interpretation thereof (e.g. Qliksense)
Skills and knowledge (desirable)
SQL Knowledge.
Key Performance Areas, Weights and Objectives
Team Coordination (20%)
Increase team’s effectiveness with the following:Recruitment, selection and orientation;Training and development;Assign accountabilities and plan;Monitor and appraise job and project results;Develop a climate for offering information and opinions.Ensure the team meets timelines and produces content of the highest quality, always maintaining the professional image of the product, both internally and externally.Ensure that the team has the support and resou...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTc2MzQ4NTA0P3NvdXJjZT1ndW10cmVl&jid=1261616&xid=3176348504
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Our client is looking for an HR Payroll Administrator to do their full payroll administration duties on salaries and wages.
DUTIES AND RESPONSIBILITIES:
Processing all input data of payroll on SAGE;Clearly understanding the system and administration requirements;Knowing and understanding the company policies for administration and adhere to them;Ensuring that all employees have their files;Ensuring that all limited duration of employment are signed;Ensuring that all core employees have signed a contract of employment as permanent employees;Ensuring that all new employees are having bank accounts and assisting them to open bank accounts if they do not have; Make accurate head counts of employees on SAGE payroll system;Add new employees on SAGE payroll system for the current processing period;Ensure that processing dates on SAGE System are correct;Ensuring that all hours are correctly dated and recorded on SAGE and they are also signed by line manager before payroll;Overseeing that all employees have been paid;Responsible for the SAGE payroll to run smoothly without delays every month;Assist any payroll queries with the payroll manager on time;Print pays-lips on SAGE payroll system and distribute them to line managers for all employees;Conduct audits of wages costs and wages pay out by reconciling monthly costing, checking for duplicates and unallocated wage packets;Ensuring that all annual and sick leaves updated accordingly;Responsible for any changes made on SAGE, medical aid tables received from Medical Aid Scheme;Recommend measures to help protect workers from potentially hazardous work methods, processes, or material;Calculate payroll deductions by accurately using SAGE and process payroll to meet preset requirements;Submit reports on payroll activities for the month;Verify and submit timekeeping information for accurate and efficient payroll processing;Manage payroll data entry and processing for employees to comply with predetermined company guidelines;
REQUIREMENTS:
Proficient in ExcelMust be SAGE Payroll system literateRelevant tertiary qualification (Human Resources, Payroll)MS Office literacy5-10 years experience Must preferably reside Pretoria
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTAwMjQ0ODc5P3NvdXJjZT1ndW10cmVl&jid=1175669&xid=3500244879
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Fulfillment OfficerIntroduction:An innovative medical software company situated in Pretoria East is seeking to employ an organised and precise Fulfilment Officer with a minimum of two years of experience to join their dynamic team.
Job Purpose:The purpose of this role is to coordinate and facilitate all order fulfillment and escalation activities for the B2C department of the company for the fulfillment of product orders in the USA and other regions.
REQUIREMENTS
Minimum education (essential):MatricDiploma in Supply Chain and Logistics
Minimum education (desirable):Bachelor’s degree in Business Management, Supply Chain Management, Logistics, or similar.
Minimum applicable experience (years):2 years
Required nature of experience:
AdministrationCase loggingFulfillment coordinationEscalation coordinationRetail or FMCG
Skills and Knowledge (essential):
ExcelCustomer supportStrong communication skillsStrong time management and prioritization skillsAn appreciation for query resolution and a sense of urgency for escalation turnaround timesStrong mathematics skills and attention to detail requiredAn excellent understanding of fulfillment processes and systemsCRM Software (Customer Relationship Management)Inventory Management and Fulfillment Software
Skills and Knowledge (beneficial):
WMS (Warehouse Management System Software)ERP (Enterprise Resource Planning Software)Working knowledge of US carrier services and related platforms
Other:
Ad hoc availability after hoursWorking hours: 15:00-00:00 five days a week.
COMPETENCIES
Essential Competencies:
Examining InformationEstablishing RapportConvincing PeopleShowing ComposureMeeting TimescalesChecking ThingsManaging TasksTaking Action
Important Competencies:
Documenting FactsInterpreting DataDeveloping ExpertiseAdopting Practical ApproachesProviding InsightsArticulating InformationMaking DecisionsThinking PositivelyEmbracing ChangeInviting FeedbackFollowing ProceduresProducing Output
KEY PERFORMANCE AREAS, WEIGHTS & OBJECTIVES
Stock Management 10%Assist in conducting stock takes (where applicable) and ensure stock levels ar...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjc5MjgxMTM1P3NvdXJjZT1ndW10cmVl&jid=1350594&xid=1279281135
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Main Purpose
To provide manage the reception function as well as provide administrative support to the finance department.
Qualifications
Matric / Grade 12Microsoft Office (Email, Word, PowerPoint, Excel)Accounting Qualification (Advantageous)
Experience
2 years in a similar role
Role and responsibility
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.Greet persons entering the establishment, determine the nature and purpose of the visit, and direct or escort them to specific destinations.Schedule appointments and maintain and update appointment calendars.Prepare InvoicesReconciliationsPaymentsFile and maintain records.Administrative duties as required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjM1MjU3NjM4P3NvdXJjZT1ndW10cmVl&jid=1371258&xid=2235257638
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OFFICE ADMINISTRATOR
Introduction:
A MedTech company-based Pretoria and specialising in the manufacturing, development and selling of hearing aid software is seeking an energetic and creative Office Administrator with at least 2 years’ experience to join their team.
Job purpose:
Manage office facilities and ensure a safe and effective working environment in the company.
REQUIREMENTS
Minimum education (essential):
National Senior Certificate
Minimum education (desirable):
Diploma in Hospitality Management or Office Administration
Minimum applicable experience (years):
2 years
Required nature of experience:
Office AdministrationProcurement of office equipment, consumablesCateringSupplier liaisonFacility managementHousekeepingHospitality background would be beneficialHealth and Safety
Skills and Knowledge (essential):
Computer literateDealing with upset individualsRespond to employee problems or complaints
Other:
Own transport would be required.All travel for business purposes will be claimed back from the company.
Working hours:
11:00 - 20:00. Monday-Friday.
COMPETENCIES
Essential Competencies:
Thinking PositivelyShowing ComposureValuing IndividualsMeeting TimescalesChecking ThingsManaging TasksProducing OutputTaking Action
Important Competencies:
Examining InformationDeveloping ExpertiseAdopting Practical ApproachesGenerating IdeasInteracting with PeopleEstablishing RapportArticulating InformationMaking DecisionsEmbracing ChangeInviting FeedbackUnderstanding PeopleUpholding Standards
KEY PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES
Office Support 25%
Order and purchase consumables in line with budget.Order stationary as required in line with budget.Keep slips and invoices of all purchases and provide it to the Office Manager.Receive and manage Hearing Hub office orders and deliveries.Assist with the onboarding and off-boarding process in the Hearing Hub.Stand-in for Office Manager when absent or on leave.
Housekeeping...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDE4NDY2NjgwP3NvdXJjZT1ndW10cmVl&jid=1404452&xid=2018466680
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ADMINISTRATION CLERK
Introduction:An underwriting company located in Pretoria East is seeking an eager and dynamic Administration Clerk with experience in an administrative role to join their team.
Experience and qualifications required:Experience• Two years experience in office administration
Qualification• National Senior Certificate
Languages• English and Afrikaans Communication:
Other• Own transport
Competencies and characteristics: • Proficient in Microsoft Office Suite• Eager to learn• Strong organisational skills
Duties and responsibilities:• Capturing of policies• All administration of refunds• General office administration• Personal assistance functions for the managing director• Aiding the financial director and financial administrator• Backup phone duty• Assisting the claims department with general administration
RemunerationMarket related
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDcyODU0MTg/c291cmNlPWd1bXRyZWU=&jid=1303635&xid=147285418
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Qualification:
BEng Industrial / Mechanical Engineering 3-5 years’ (Batchelor Degree) Experience in automotive manufacturing sector or 5 – 10 years’ experience in the automotive manufacturing environment.
Core Activities:
Monitor Production Performance:
OEEScrap/PPMReoccurrencesDown time
Bonus Requirements:
Knowledge of Syspro (ERP system)Automotive sector: manufacturingRobotic programming (spot welding, MIG Welding)
PLC (Programmable Logic Controller) Programming
Qualities needed:
Self-Driven (Motivated)System DrivenDeadline Driven (Required in automotive world)Very strong organizational skillsWell-Developed interpersonal SkillsStrong leadership/management skillsAdministrative skilledComputers Skills (Microsoft Office)Strong analytical fault-finding skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTM1NzkyMDk0P3NvdXJjZT1ndW10cmVl&jid=1209370&xid=3935792094
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