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The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!WHY WORK FOR US? Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers dont manage managers, we are all simply doers.Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We dont need to or want to wait for approval. We recruit on experience but promote on values the core of which is rigor, disciplined thought and disciplined action. Description: To take full and sole responsibility for the profitable operation of the property, including the employees, and effective and efficient services to all guest by overseeing all aspects of the Management of the Property in accordance with the SOPs, including maximization of financial performance, guest satisfaction and staff development. The Deputy General Manager assumes second-in-charge when the General Manager is present and takes charge of operations in the absence of the General Manager. Responsibilities: Hands on Problem Solving approach and the ability to remain calm under pressure2 - 3 Years previous Head of Department experience of 4* or 5* PropertyGood understanding of Full Hotel operation including Revenue ManagementPrevious Food and Beverage Management experience advantageousExperience in Hotel management software and Point of sale softwareAbility to work as part of a team, as well as independentlyEffective communication with members of staff as well as Guests of the HotelHonest and trustworthy beyond approachGreat attention to detailPresentable and well spokenTeam Player who leads by exampleProactive in approachInterpersonal skillsLeadership skillsMatricHotel Management Diploma or equivalent essentialQualification in Business, Finance, Management or Economics beneficialPlease note that relocation costs will be for your own expense should your application be successful and you reside outside of the Durban Area. https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzYyMDE1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1218084&xid=1108_62015

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The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!WHY WORK FOR US? Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers dont manage managers, we are all simply doers.Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We dont need to or want to wait for approval. We recruit on experience but promote on values the core of which is rigor, disciplined thought and disciplined action. Description: The F&B Ops Manager is responsible for the smooth running of the F&B offering. You will have the responsibility to develop, innovate and deliver a product mix which is quality driven whilst maintaining aggressive financial returns. This will be driven by ensuring that all working methods are reviewed and best practice is achieved so we in turn can grow our business whilst delivering excellent guest service. Requirements: Proven food and beverage management experience within a 4/5-star hotel/resort environment (7 years+)Innovative ApproachMatricHotel management diploma or equivalentHands on Problem Solving approach and the ability to remain calm under pressureCustomer service driven with outstanding communication and active listening skillsAbility to work as part of a team, as well as independentlyHuge emphasis on staff training and developmentEffective communication with members of staff as well as Guests of the HotelHonest and trustworthy beyond approachGreat attention to detailPresentable/Professional appearance and well spokenTeam Player who leads by exampleProactive in approachInterpersonal skillsLeadership skillsPlease note that relocation costs will be for your own expense should your application be successful and you reside outside of the KZN Area. https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzYxODA3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1217958&xid=1108_61807

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JOB LOCATION: NORTH BEACHSALARY: 12K PER MONTHTYPE: CONTRACTJOB REFERENCE: CTP592356NBHOTEL RECEPTIONIST NEEDED FOR A WELL ESTABLISHED HOTEL IN NORTH BEACH.Centrix Pro is recruiting for a prestigious and well-established hotel in North Beach who are seeking a friendly and professional Hotel Receptionist to join the team and provide exceptional service to our valued guests. Our ideal candidate will have excellent communication skills, a passion for delivering outstanding customer service, and a keen attention to detail.Hotel Receptionist Responsibilities:Warmly greet guests upon arrival, efficiently handling check-ins, check-outs, and any special requests.Provide accurate information about the hotel’s facilities, services, and local attractions, ensuring guests have a memorable stay.Answer telephone enquiries and manage reservations in a timely and courteous manner.Maintain up-to-date guest records and billing information using the hotel’s property management system.Coordinate with housekeeping, maintenance, and other departments to address guest needs and resolve any issues that may arise.Process payments and maintain accurate financial records.Assist with administrative tasks, such as managing correspondence, filing, and data entry, as required.Adhere to all hotel policies and procedures, as well as local, state, and federal regulations.Hotel Receptionist Schedule:The Hotel Receptionist role is full-time, with a schedule that may include weekends, holidays, and evenings as needed to ensure the smooth operation of the hotel’s front desk services.Hotel Receptionist Requirements:Previous experience in a customer service role, preferably within the hospitality industry.Excellent communication, interpersonal, and problem-solving skills.Proficiency in Microsoft Office Suite and experience with hotel property management systems.Strong organisational skills and the ability to multitask in a fast-paced environment.A professional and friendly demeanour, with a genuine commitment to guest satisfaction.Flexibility to work weekends, holidays, and evenings as needed.What We Offer:Opportunities for professional growth and development within our expanding hospitality group.A supportive and inclusive work environment, where your hard work and dedication will be recognised and rewarded.Hotel EventsIf you are ready to embark on an exciting career in hospitality and join a team that is committed to excellence, we invite you to apply below!https://centrixpro.co.za/hotel-receptionist-north-beach/

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hospitality in hotel jobs in Durban (6 results)

Results for hospitality in hotel jobs in Jobs in Durban