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Results for customs in "customs", Full-Time in Jobs in South Africa in South Africa
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Minimum requirements:Golf enthusiast.12 years of experience.Matric or equivalent.Solid understanding of golf accessories.Personality Traits:Passionate about golf and customer service.Friendly and approachable.Reliable and responsible.Good communicator.Quick learner.Organised and detail-oriented.Ability to work well in a team and independently.Problem-solving mindset, especially in customer service situations.Duties and responsibilities:Reports directly to the Golf Shop Manager and assists in daily shop operations.Increases sales and maintains high customer service standards.Opens and closes the golf shop, sells merchandise, and supervises part-time staff.Ensures the golf shop is clean, organised, and well-merchandised.Creates a first-class experience for all customers and liaises with the Director of Golf.Adheres to golf shop policies, procedures, and operational guidelines.Assists in product, sales, and service training for staff.Attends meetings and provides operational feedback.Handles and resolves customer complaints, escalating when necessary.Prepares daily reports, cash-ups, and performs stock counts as required.Manages stock receiving, checks deliveries against invoices, and maintains accurate documentation.Promotes golf lessons, club facilities, and assists with competitions and scoring.Monitors market trends, competitor activity, and performs other duties as required.Please note that only candidates who meet all the requirements will be contacted for the opportunity. We look forward to receiving your application!
https://www.jobplacements.com/Jobs/S/Sales-Assistant-1251762-Job-Search-01-14-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
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The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong expertise in networking and routing, applying their knowledge to resolve problems efficiently and effectively. With a minimum of 3 years experience in a networking environment, the Business Support Specialist is expected to demonstrate advanced technical proficiency, excellent problem-solving skills, and the ability to work collaboratively with both customers and internal teams. Key Responsibility Areas:Advanced Technical SupportProvide advanced troubleshooting and resolution for complex technical issues.Support advanced customer setups, including networking and routing configurations.Conduct fault diagnosis and in-depth troubleshooting using diagnostic tools and remote access.Deliver remote support to customers via AnyDesk or similar platforms.Escalation & CollaborationServe as an escalation point for frontline support teams, offering guidance and expertise.Follow the escalation matrix and document all escalated cases for audit purposes.Collaborate with CNOC and Core Engineering teams on complex fault investigations.Identify recurring issues and log them for problem management or system improvements.Customer Interaction & CommunicationHandle calls, triage issues, and manage support tickets efficiently.Provide timely client feedback and maintain clear, professional communication.Communicate directly with VIP clients
https://www.executiveplacements.com/Jobs/I/IT-Business-Support-Specialist-1251073-Job-Search-01-14-2026-00-00-00-AM.asp?sid=gumtree
5d
Executive Placements
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What The Role Involves:Make the Customers Voice Matter:Use insights, feedback, and behaviour trends to shape better fraud-related customer experiences.Lead Engaging CX Sessions:Facilitate customer experience workshops and education sessions with staff and stakeholders across the country.Turn Frustrations into Fixes:Handle and resolve fraud-related customer complaints while using those lessons to design better, smarter processes.Drive Strategic Change:Support big-picture service improvements and help roll out CX initiatives that enhance trust, loyalty, and confidence.Champion Collaboration:Work closely with internal teams to embed a customer-first mindset across the fraud landscape.Bring Insights:Use research, bench-marking, and feedback to support ongoing improvements and service innovation.What Theyre Looking For:Solid experience in customer experience, service design, or process improvementStrong facilitation and stakeholder engagement skillsAnalytical mindset with a people-first approachBonus if youve worked in fraud, compliance, or complaints resolutionWhats In It for You:Work on meaningful projects that impact real peopleHelp build a fraud team that leads with empathy and actionCollaborate with diverse, purpose-driven teamsUse your skills to create experiences that actually make a differenceSound like the kind of challenge youd love to own?Apply today or get in touch to learn more.
https://www.executiveplacements.com/Jobs/F/Fraud-Analyst-Customer-Experience-1198898-Job-Search-06-30-2025-00-00-00-AM.asp?sid=gumtree
6mo
Executive Placements
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Position OverviewThe Internal Retail Salesperson plays a key role in supporting customers and driving sales of lighting and electrical products. This role requires strong product knowledge, excellent customer service skills, and the ability to build lasting relationships with clients in the retail environment.Key Responsibilities Customer Interaction Welcome and assist walk-in customers, providing expert advice on lighting solutions. Understand customer requirements and recommend suitable products. Demonstrate product features, benefits, and energy efficiency options. Sales & Targets Achieve individual and store sales targets. Upsell and cross-sell complementary products (e.g., fittings, bulbs, accessories). Process sales transactions accurately and efficiently. Product Knowledge & Support Maintain up-to-date knowledge of the product range, including new releases and promotions. Provide technical guidance on product specifications, installation, and usage. Assist customers with warranty queries and after-sales support. Store Operations Ensure shelves and displays are well-stocked and visually appealing. Monitor inventory levels and report shortages. Maintain store cleanliness and compliance with safety standards. Collaboration Work closely with colleagues to achieve team objectives. Share product insights and sales techniques. Support training of new staff when required.Skills & Competencies Strong communication and interpersonal skills. Customer-focused with problem-solving ability. Sales-driven with negotiation and persuasion skills. Technical aptitude for understanding lighting/electrical products. Ability to work in a fast-paced retail environment.Qualifications: Matric (Grade 12) or equivalent. Prior retail sales experience, preferably in electrical or hardware products. Knowledge of lighting solutions and energy-efficient technologies advantageous
https://www.jobplacements.com/Jobs/I/Internal-Sales-1251912-Job-Search-1-15-2026-6-25-58-AM.asp?sid=gumtree
4d
Job Placements
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Key Duties:Handle all inbound sales queries and orders.Assist customers face-to-face, over the phone, and via email.Verify orders, including customer details and payment information.Capture data into our internal computer system.Provide quotes to existing and potential clients.Inform clients about stock availability, alternatives, and lead times.Accurately invoice clients.Expedite orders through internal coordination.Manage your time effectively to ensure timely responses to customer requests.Maintain and update sales and customer records.Support the sales department with additional administrative tasks as needed.Requirements:2+ years of relevant experienceProficiency in MS OfficeStrong work ethic and sense of responsibilityAbility to perform under pressure.A driverâ??s license with reliable transport is advantageous.Apply Now! Letâ??s create something amazing together.
https://www.executiveplacements.com/Jobs/S/Senior-Sales-Administrator-1220510-Job-Search-01-14-2026-00-00-00-AM.asp?sid=gumtree
4d
Executive Placements
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National IT Distribution Company is looking for an experienced IT Sales Consultant to join their team.Requirements:At least 1 - 3 years’ experience in IT Distribution salesSolid IT product knowledge is essentialMust have good communication skillsMatric qualification is essentialMust be computer literateDuties:Sales of IT ProductsReceive email and telephonic queriesFollow up on quotes and process sales orders as neededCall allocated customer base on regular basisCold call / acquire new clients on an ongoing basisAttend all sales and product training as requiredComplete daily customer call log sheetsUpdate customer database on an ongoing basisCreate sales plan approach for each major customer per product grp etc.
https://www.executiveplacements.com/Jobs/I/IT-Distribution-Sales-Consultant-1250198-Job-Search-01-12-2026-02-00-15-AM.asp?sid=gumtree
7d
Executive Placements
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Responsibilities:Handle customer queries relating to dispatch.Organise and communicate with bulk and local outsource deliveries.Communicate with customers regarding orders, ETAâ??s and late deliveries.Ensure documentation for transport and deliveries are completed, filed and sent for invoicing daily.Communicate roadmap, directions and contact details with customers.Prepare vehicle routing for bulk and local deliveriesPrepare waybills for bulk and local outsource deliveries.Assist customers with collections and deliveries as required.Check stock to assist pickers and escalate discrepancies to Warehouse Supervisor.Organise and communicate with customers for the transportation of returns and credits.Assist with MIGO of incoming goods.Support with picking, packing and stock counts as required.Participate in HSE activities, housekeeping and pro-active reporting.Participate in operation excellence and continuous improvement activities.Requirements: Matric certificate.5+ years in a similar role.ERP system experience.Valid forklift license / driving experience.Must be a hands on person.Critical thinking skills and ability to work under pressure.Excellent numeracy skills and computer literacy.Strong time management skills.Ability to work in a team environment and independently.Must have good communication skills in English and Afrikaans.Drivers license.
https://www.jobplacements.com/Jobs/D/Dispatch-Coordinator-1237451-Job-Search-01-13-2026-00-00-00-AM.asp?sid=gumtree
6d
Job Placements
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What youll be responsible forYoull run your territory end-to-end from winning new LPG customers to growing and retaining existing accounts. Youll spend your days in the field doing customer visits, LPG demos and dealer activations, while building a strong pipeline, forecasting volumes, and keeping your territory profitable and compliant.Youll work closely with Credit, Operations and Customer Service to keep accounts healthy, deliveries smooth, and customers loyal all while hitting (and beating) your numbers.Your focus will be to:- Win new business and grow market share- Retain and expand high-value customer accounts- Run LPG demos, activations and dealer support- Build and manage a strong sales pipeline- Control credit, margin and territory profitability- Stay ahead of competitors and market trends- Operate to the highest HSSE and safety standardsWere looking for someone who:- Has a Matric (Sales, Marketing or Technical qualification advantageous)- Has 3+ years in LPG, Industrial or Technical Sales- Is confident doing technical product demos- Knows how to hunt for new business and farm existing accounts- Holds a valid drivers licence with own reliable vehicle- Is highly organised, target-driven and commercially sharp
https://www.jobplacements.com/Jobs/T/Territory-Sales-Manager-1250629-Job-Search-01-12-2026-10-34-05-AM.asp?sid=gumtree
6d
Job Placements
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The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong expertise in networking and routing, applying their knowledge to resolve problems efficiently and effectively. With a minimum of 3 years experience in a networking environment, the Business Support Specialist is expected to demonstrate advanced technical proficiency, excellent problem-solving skills, and the ability to work collaboratively with both customers and internal teams. Key Responsibility Areas:Advanced Technical SupportProvide advanced troubleshooting and resolution for complex technical issues.Support advanced customer setups, including networking and routing configurations.Conduct fault diagnosis and in-depth troubleshooting using diagnostic tools and remote access.Deliver remote support to customers via AnyDesk or similar platforms.Escalation & CollaborationServe as an escalation point for frontline support teams, offering guidance and expertise.Follow the escalation matrix and document all escalated cases for audit purposes.Collaborate with CNOC and Core Engineering teams on complex fault investigations.Identify recurring issues and log them for problem management or system improvements.Customer Interaction & CommunicationHandle calls, triage issues, and manage support tickets efficiently.Provide timely client feedback and maintain clear, professional communication.Communicate directly with VIP clients
https://www.executiveplacements.com/Jobs/I/IT-Business-Support-Specialist-1250815-Job-Search-01-14-2026-00-00-00-AM.asp?sid=gumtree
5d
Executive Placements
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Responsibilities:Following up on leads and customer enquiries.Providing technical advice to customers for product selection.Prepare and manage quotations with support from the internal sales team.Maintain and strengthen relationships with clients through regular communication and site visits.New business by acquiring new customers and increasing sales.Support the marketing including online channels, symposiums, exhibitions and trade shows.Engage with the internal team to enhance product knowledge and connect customers with subject matter experts when needed.Requirements: Matric certificate.5+ years experience in a similar role.Must have good communication skills in English and Afrikaans.Relevant tertiary education.Ability to negotiate and excellent relationship building skills.Drivers license.Willing to travel extensively.Ability to work independently and within a team.Problem solving and organizational skills.
https://www.jobplacements.com/Jobs/S/Sales-Consultant-1252634-Job-Search-01-16-2026-04-26-29-AM.asp?sid=gumtree
3d
Job Placements
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OverviewAn established and growing company is seeking a strong Sales Representative to join their Johannesburg-based team. The successful candidate will be a highly driven, results-oriented sales professional.Key ResponsibilitiesGenerate new leads and identify sales opportunitiesReach out to customer leads through cold calling and proactive prospectingCommunicate the benefits and value of the companys products and services to drive salesAct as the main point of contact between the business and its prospects or clientsIdentify, educate, and support prospective and existing customers with relevant product and service informationSell products and services using strong, persuasive sales argumentsBuild and maintain positive business relationships to ensure future salesProvide complete and appropriate solutions to customers to increase revenue, customer acquisition, and profitabilitySecure orders from existing and potential clients while meeting customer needsNegotiate contracts and agreements with prospective and existing clientsConduct professional sales presentations to a range of prospective customersDevelop a thorough understanding of the companys products, processes, and systemsEnsure customers are satisfied and well-supported throughout the sales processEstablish, develop, and maintain long-term customer relationshipsPerform cost-benefit and needs analyses to recommend suitable solutionsPrepare and submit offers to purchaseObtain deposits and manage balance-of-payment collectionsVisit clients and potential clients to assess needs and promote products and servicesRespond to client queries regarding credit terms, pricing, products, and availabilityManage customer accounts, including contract and agreement oversight to maximise profitabilityIdentify new business opportunities within existing accountsAct as a trusted advisor to key clients and stakeholdersEnsure the timely and successful delivery of solutions according to customer requirementsResolve customer issues and complaints efficiently to maximise satisfactionMaintain accurate and up-to-date client recordsCommunicate progress on monthly and quarterly initiatives to internal and external stakeholdersDevelop new business and identify improvement opportunities to meet and exceed sales targetsAchieve agreed sales targets and outcomesAnalyse market potential and track sales and status reportsStay informed on promotional and industry trendsProvide management with reports on customer needs, competitor activity, and potential new products or servicesPrepare regular reports on acco
https://www.jobplacements.com/Jobs/S/Sales-Rep-1249289-Job-Search-1-8-2026-4-50-04-AM.asp?sid=gumtree
11d
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A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : 6 Month ContractSECTOR : SalesBASIC SALARY : R18 000.00START DATE : A.S.A.P / ImmediateREQUIREMENTS:Matric with mathematics1 2 years Sales experiencePrevious Sales administration experience (Not negotiable)Professional telephone etiquetteEnglish and Afrikaans proficientStrong organizational skillsComputer literate with Sage X3 would be advantageousGood communication skillsWork accurately under pressure and meet deadlinesExcellent interpersonal skills and customer liaison skillsAbility to work independently and within a teamDependable, engaging and supportive DUTIES:Have direct contact with customers via telephone and e-mailCheck and manage adequate stock levelsTake orders from customers by e-mailSend quotations to customers and follow upProcess orders within daily cut-off times, including invoicing KZN consignment stockManage consignment stockMonitor and manage customer forecastsMaintain and foster customer relationshipsProcess credit notesAssist/relieve at reception when neededDevelop positive working relationships with support divisions and the operations team to ensure proper operational supportImplement quality and productivity objectives to achieve the companys goalsHOURS:Monday to Friday: 08:00 17:00
https://www.jobplacements.com/Jobs/S/Sales-Administrator-1201321-Job-Search-07-08-2025-10-26-53-AM.asp?sid=gumtree
6mo
Job Placements
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The Regional Sales Lead will be responsible for driving sales growth, profitability, and customer expansion within the assigned region. The role will focus on developing and executing effective sales strategies, strengthening key customer relationships, and leading a sales team to consistently achieve performance targets. Key Responsibilities:Own and drive the regional sales agenda with a clear mandate to accelerate revenue growth, market share, and profitability Lead from the front by setting ambitious targets, holding the sales team accountable, and building a high-performance commercial culture Aggressively grow the customer portfolio while maximizing yield and utilisation across core and expansion transport corridors Secure and deepen strategic, high-value customer relationships that deliver sustained commercial returns Leverage sales performance data and market intelligence to identify growth opportunities, defend against competitive threats, and optimise pricing strategies Partner closely with internal teams to rapidly execute commercial initiatives and remove barriers to customer conversion and retention Provide decisive, insight-driven reporting to senior leadership, highlighting performance, risks, and actionable growth opportunities Job Experience and Skills Required:Degree in Business Management, Sales, Project Management, or a related field 35 years experience in a similar regional or senior sales role Proven experience in customer-focused or B2B sales environments Experience within the Transportation, Logistics, Supply Chain and Storage and FMCG sectors is highly advantageousStrong commercial acumen with the ability to grow revenue across complex markets Apply now! For more exciting Commercial & C-Suite vacancies, please visit:
https://www.executiveplacements.com/Jobs/R/Regional-Sales-Manager-1250574-Job-Search-01-12-2026-00-00-00-AM.asp?sid=gumtree
6d
Executive Placements
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RequirementsGrade 12 / MatricMinimum 2 yearsâ?? experience in internal/counter/telephonic sales (industry experience beneficial).Strong communication skills with a friendly, customer-centric mindset.Passion for sales and a willingness to learn and grow.Computer literate (MS Office; experience with sales/ERP systems advantageous).Ability to work under pressure, multitask, and prioritise.A positive attitude with a strong drive to meet and exceed targets.ResponsibilitiesHandle incoming sales enquiries and provide accurate product information and quotations.Build and maintain strong customer relationships through friendly and professional communication.Process sales orders efficiently and ensure all documentation is completed accurately.Follow up on outstanding quotes and convert leads into successful sales.Support the external sales team with customer updates, pricing, and product availability.Assist walk-in customers at the counter when required.Maintain updated knowledge of products, pricing, promotions, and stock availability.Resolve customer queries promptly while delivering excellent customer service.Work closely with internal departments (dispatch, admin, stores) to ensure smooth order fulfilment.Salary: Dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.Â
https://www.jobplacements.com/Jobs/I/Internal-Sales-Representative-Germiston-1250622-Job-Search-01-12-2026-10-31-00-AM.asp?sid=gumtree
6d
Job Placements
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Responsibilities and Duties Process orders via email, over the phone as well as assisting with over-the-counter sales for walk in customers. Liaise with customers regarding products and service provisions. Provide feedback to customers on products, services, deliveries, and queries. Generating of quotes and Pro Forma invoices. Assist and back up external sales reps with general sales and admin. Assist with customer returns and credit requests. Liaise with stores to ensure orders are picked correctly and deliveries are timeous. Requirements Minimum 2 years internal sales experience, preferably within the industrial tool market or similar. Able to reconcile and work with numbers. Great attention to detail. Committed and reliable. Good communication, organisational and planning skills. Ability to manage time, work independently and implement processes and procedures. Computer literate Ability to work under pressure. Bilingual English & Afrikaans
https://www.jobplacements.com/Jobs/I/INTERNAL-SALES-GERMISTON-1251804-Job-Search-1-15-2026-2-52-46-AM.asp?sid=gumtree
4d
Job Placements
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Purpose of Role:Provide professional front-office support while coordinating workshop operations and ensuring a smooth customer experience from vehicle intake to final handover. Key Responsibilities:Greet customers and manage vehicle intake efficientlyMaintain accurate records of jobs, parts, and customer communicationsLiaise with insurance companies and suppliers as neededPrepare invoices, process card & cash payments, and assist with basic financial recordsCoordinate with workshop staff to track repair progressConduct final handover quality checks before customers collect their vehiclesAddress customer queries and complaints professionallySupport management with reports, schedules, and administrative tasks Skills and Qualifications:Proven experience as a receptionist or administrative assistant, preferably in automotive or workshop environmentStrong communication and customer service skillsBasic understanding of vehicle repair processesAttention to detail for documentation and quality checksCompetence with office software and workshop management systemsAbility to work independently and take responsibility for customer satisfactionPrevious experience within the Automotive industry.Speak English & Afrikaans fluently.
https://www.jobplacements.com/Jobs/O/Office-Assistant-1249775-Job-Search-01-09-2026-04-11-59-AM.asp?sid=gumtree
10d
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Minimum Requirements Grade 12 (matric).5 years in a Key Account Manager role, within formal food / drug / personal care retail.Pick n Pay and Spar experience. SPAR experience a MUSTSkilled on Microsoft Word, Advanced Excel, PowerPoint and Outlook.Good command of the English language and verbal and written communication skills.Knowledge of Power BI would be an advantage.Duties will include Build and maintain strong, long-term relationships with key customers to ensure loyalty and reduce competitive risk to the Company.Take full ownership of key account profit & loss, ensuring sales growth, margin delivery, and commercial sustainability for the Company.Develop and execute annual customer plans aligned to the Companys brand, marketing, and commercial strategies.Act as the primary point of contact between key customers and internal Company teams to resolve issues and drive alignment.Manage promotional activity end to end, including deal sheet submissions, order placement, artwork approval, execution, and post-promotion performance reviews.Monitor sales, margins, service levels, order processing, cancellations, and credit notes, taking corrective action where required.Ensure accurate and timely delivery of the Companys products and services by managing the full order flow process.Gain a thorough understanding of customer needs, objectives, and operating models, conducting business in line with those requirements.Expand existing customer relationships by proactively proposing solutions that support their growth objectives and the Companys strategic goals.Oversee third-party sales and merchandising partners to ensure effective in-store execution and compliance with Company standards.Maintain and regularly update customer master data, including pricing, barcodes, case packs, and product discontinuations.Resolve customer complaints and operational challenges promptly to maintain trust and service excellence.Contribute to organic growth and new business development, converting opportunities into long-term partnerships for the Company.Prepare and present regular performance reports, forecasts, and customer reviews using key account metrics.Conduct store visits to assess execution quality, identify opportunities, and share insights with internal and external stakeholders.Use daily and weekly reports and sales tools to monitor and influence sell-through across all key accounts.
https://www.executiveplacements.com/Jobs/K/Key-Account-Manager-Spar-1252621-Job-Search-01-16-2026-04-23-30-AM.asp?sid=gumtree
3d
Executive Placements
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CommercialAccountable for quality, standards, service and desired outputs within inter-related functional areas ofresponsibility. Reponsible for the work of the Sales Representatives and/or Merchandisers in the SWDSalesTeam.Job PurposeTo manage and lead the SWD Team to implement a market driven differentiated service that buildssustainable competitiveness within clearly identified channels, thereby delivering sustainable growth inbrand equity, sales volume, market share, competitive advantage and corporate reputation. Required tosupervise and coordinate the schedules of the sales representatives to meet and exceed sales quotas.Key Accountabilities and OutputsSales Supervisor Duties and ResponsibilitiesUnderstand customer needs, offer solutions and supportOrganize and coordinate regional informationResearch potential leads from business directories, web searches, or digital resourcesRecruit, hire, and train new sales representatives, when necessaryReceive and report on all sales leadsSupervise sales team membersAnswer potential customer questions and follow-up call questionsWork with sales team when closing salesTrack weekly, monthly, and quarterly performance and sales metricsMeet all sales quotas and goalsAssist sales team to meet and exceed goalsPerformance ManagementDetermines and communicates business direction and work prioritiesRegularly assess progress against directivesReacts promptly to performance challengesProvides meaningful interim and year-end Performance ReviewsDrives a high performance cultureDelivers sustainable resultsCustomer DevelopmentManage and build customer relationships with Outlet ownersDrive weekly customer calls per outlet to build effective partnerships and resolve customer issuesEnsure all current, correct customer master data captured onto Rapid Trade and is maintainedAchieve customer sales volume targetsEnsure each outlet buys directly from the Company consistently on a weekly basisExecution GuidelinesEnsure the delivery of product availability, merchandising, promotions, pricing and space in outletsMonitor volumes by outlet to ensure 100% availability of key brands and packs through forward planningManage stock rotation to ensure 100% availabilityDrive the effective execution of selective merchandising implementation in the consumption and purchase zonesNegotiate and execute interior and exterior price communication; capture price priorities; ensureprice point compliance and execute on the overall price and promotion campaigns throughout the yearAsset ManagementManage the Company refrigeration assets by driving governance and compliancehttps://www.jobplacements.com/Jobs/T/Team-Leader-Sales-SWD-1252289-Job-Search-1-16-2026-12-29-13-AM.asp?sid=gumtree
3d
Job Placements
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ENVIRONMENT:A rapidly expanding organization operating in the utilities, engineering services and water management sector is seeking an accomplished Customer Service Manager to lead and elevate its B2B customer service function. You will play a central role in shaping service standards, developing CRM capabilities, supporting account management teams, and ensuring seamless delivery across technically complex, contract-driven environments.This role requires someone who is highly organized, commercially aware, and confident managing both people and processes. If you excel in fast-paced operational settings, enjoy driving service performance, and bring experience liaising with engineering, procurement or technical clients, this is an opportunity to make a meaningful impact while working fully remote.DUTIES:Customer Service Leadership & Performance• Lead, supervise and develop the customer service team to ensure high levels of professionalism and responsiveness.• Establish and maintain service standards, KPIs and performance frameworks.• Motivate, coach and mentor team members to foster continuous improvement.• Collaborate with engineering, operations, sales and procurement teams for effective service delivery.Account Management & CRM Development• Contribute to the design, development and optimization of CRM systems (e.g., HubSpot, Salesforce).• Support recruitment, onboarding and development of Account Managers.• Ensure a seamless, positive customer journey from onboarding to long-term service execution.Contract, Quoting & Commercial Support• Oversee the preparation of quotations for capital works, service jobs and maintenance agreements.• Manage customer contracts, renewals, compliance and SLA obligations.• Engage confidently with professional buyers, procurement departments and engineering decision-makers.Operational & Strategic Planning• Develop and implement workflow improvements and service processes.• Ensure the customer service function operates efficiently and professionally.• Support strategic initiatives relating to customer retention, service quality and operational optimization.• Resolve escalations and manage complex customer issues with sound judgement and minimal supervision.REQUIREMENTS:Minimum Requirements:• 10+ years of relevant industry experience, including 5+ years in a management or supervisory role.• Strong background in B2B customer service within utilities, engineering services, water management or related technical sectors.• Experience establishing service KPIs, performance metrics
https://www.executiveplacements.com/Jobs/C/Customer-Service-Manager-Remote-1248945-Job-Search-01-07-2026-02-00-38-AM.asp?sid=gumtree
12d
Executive Placements
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Key Responsibilities:Manage the helpdesk and provide professional technical support to customers.Set up and update new customer systems.Maintain and update UNMS devices daily.Perform stock control and track field inventory.Record installations and repairs on Google Calendar/OneNote.Stay current with broadband technology developments.Conduct on-site service calls safely and responsibly.Maintain tools and equipment in good working condition.Provide clear instructions to customers on using routers and services.Test and troubleshoot equipment and infrastructure issues.Remove or replace equipment after service cancellations or changes.Conduct site surveys for potential customers.Follow health and safety regulations and conduct weekly tool talks.Collaborate with team members and assist management with ad hoc tasks. Basic Qualifications:Valid drivers license.Proven experience in broadband, networking, or technical support.Good understanding of routers, wireless technology and internet systems.Strong communication and problem-solving skills.Ability to work independently and in a team.Physically capable of climbing ladders and working in confined spaces. Additional Information:Use of the company vehicle for business purposes only
https://www.jobplacements.com/Jobs/T/Technical-Support-Technician-1228939-Job-Search-01-16-2026-00-00-00-AM.asp?sid=gumtree
3d
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