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Head of Compliance Cape Town
Our Investment Management client seeks the expertise of a Head of Compliance to lead the compliance function for an FCA-authorised investment management firm, maintaining regulatory standing, managing the regulator relationship, and embedding a strong compliance culture. This is a hands-on leadership role operating across live business activity, governance, and incident response in a fast-moving environment.
Salary: Market Related
Position Type: Permanent
Work type: Hybrid
Minimum Requirements:
Relevant Degree Law or FinanceCompliance certifications advantageousSenior compliance experience in financial services, ideally FCA-regulated investment/wealth managementStrong working knowledge of KYC/AML, financial crime and financial promotionsExperience with regulator engagement, audits, monitoring programmes, MI and FCA reportingSound judgement under pressure; able to work in a lean, fast-paced environmentStrong writing skills for board/regulator papersAccurate, on-time FCA submissions and high-quality governance reportingEffective, pragmatic compliance support that enables the business while managing riskStrong incident response and timely regulatory notificationsDocumented, embedded controls and a clear compliance culture across teams
Key responsibilities
1) Day-to-day compliance operations
Provide real-time compliance guidance to investment, operations and customer teams on client queries and live transactionsReview and approve financial promotionsOversee KYC/AML processes, including escalations and high-risk casesRun the compliance monitoring programme while supporting BAU advisory needs
2) Governance & regulatory reporting
Prepare Board/committee papers and coordinate inputs to fixed reporting cyclesMaintain and update compliance policies and procedures in response to regulatory changeProduce management information (MI) and FCA-related reporting within external deadlinesImplement best-practice controls and uplift compliance maturity across the firm
3) Incident, breach & complaint management
Lead triage and response to incidents, breaches and complaints, including escalation decisionsCoordinate with legal, operations and senior leadership during live issuesManage FCA notifications within required timeframesMaintain registers and required documentation to a practical, “real-world” standard (not tick-box)
4) People & capability
Manage and develop a small team; drive consistency of standardsMaintain a strong documentation suite (SOPs, training packs, regulatory updates)
Please apply online
FROGG RecruitmentConsultant Name: Quinton Wright
City Centre
We’re hiring a remote Virtual Assistant to support a busy medical/aesthetics practice and related property management/real estate operations.Schedule: Monday–Friday, 2 hours/dayPay: $10/hourLocation: Remote (work-from-home)Responsibilities include:Patient scheduling and appointment booking/confirmationsCalling/texting patients and clients (including post-treatment follow-ups)Administrative support and records coordinationResponding to customer inquiries (phone/text/email)Supporting property management tasks (maintenance coordination, vendor/tenant communication)Encouraging clients to leave reviews and assisting with reputation managementSales support for injectables/aesthetic services (answering questions, guiding booking)Managing social media comments/messages and basic engagementRequirements:Prior experience as a virtual assistant (healthcare/med spa experience is a plus)Strong English communication skills (written + phone)Organized, reliable, and comfortable working with multiple prioritiesConfident speaking with clients professionally and handling schedulingTech-savvy (Google Workspace, spreadsheets, scheduling systems; social media platforms)To apply:Please reply with:A brief summary of your relevant experienceYour availability and time zoneExamples of similar work you’ve done (if applicable)LocationRemote / Work From HomeOur practice is located in Los Angeles, California Mobile number: (310) 400 - 0030Email: info@zeebamed.com
Century City
Location: Old Biscuit Mill, Woodstock, Cape Town Store Size: Boutique (60m²)Send your cv/resume to: Aimee WheelerEmail: goldstarrecruit1@gmail.comSubject Ref: Sales AssistantWe are seeking a seasoned, polished, and high-energy Senior Retail Assistant to join our boutique at the iconic Old Biscuit Mill. This role is designed for a retail professional who doesn’t just "work a floor" but understands the art of the sale and the mechanics of running a tight ship.With only 55m² of space, every interaction counts. You must be presentable, articulate, and have a genuine passion for fashion and customer engagement.Key ResponsibilitiesSales & Service: Provide a high-end shopping experience; proactive selling and styling.Inventory Management: Overseeing stock levels, receiving new arrivals, and ensuring accuracy.Merchandising: Maintaining a visually stunning store layout that drives foot traffic.Daily Operations: Executing precise daily cash-ups and store opening/closing procedures.Admin: Utilizing MS Office (Outlook and Excel) for reporting and communication.RequirementsExperience: 7–10 years of proven retail experience (references are essential).Location: Must reside in Woodstock or immediate surrounding Cape Town areas.Skills: Proficient in MS Excel and Outlook.Attributes: Excellent communication skills, a professional appearance, and a deep understanding of retail dynamics.Sales Savvy: A "Great at Selling" mindset is a non-negotiable.How to ApplyIf you meet the experience requirements and love the vibrant atmosphere of the Old Biscuit Mill, please send your CV and references to:Send your resume to: Aimee WheelerEmail: goldstarrecruit1@gmail.com
Woodstock
Telesales RepresentativeLocation: Cpl81 Ltd, Cape Town CBDAbout Us:Cpl81 Ltd is a leading provider of procurement in the Energy & Gas sector in Europe. We are dedicated to helping our customers achieve their goals through innovative solutions and excellent customer service.Job Description:As a Telesales Representative, you will be responsible for contacting potential customers in the UK over the phone to promote and sell our products/services. You will be expected to build relationships with customers, understand their needs, and provide solutions that meet their requirements. The ideal candidate will have excellent communication skills, a positive attitude, and a strong desire to succeed.Responsibilities:- Contact potential customers via phone to promote and sell products/services- Build and maintain relationships with customers- Understand customer needs and provide solutions- Meet sales targets and goals- Keep accurate records of sales activitiesRequirements:- Previous experience in telesales in the UK or a similar role- Excellent communication and interpersonal skills- Ability to work in a fast-paced environment- Strong negotiation and closing skills- Goal-oriented and self-motivatedBenefits:- R10 000- R15 000 Basic Salary, Based on experience - Unlimited Commission structure- Training and development opportunities- Friendly and supportive work environmentIf you are passionate about sales and enjoy interacting with customers, we would love to hear from you. Apply now to join our dynamic team and take your career to the next level!Please forward your cv to selwyn@cpl81.comPREVIOUS APPLICANTS NEED NOT REAPPLY.
City Centre
Results for customer service jobs in a in "customer service jobs in a" in Jobs in South Africa in South Africa
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We are seeking a dedicated Call Centre Agent to join our team. As a Call Centre Agent, you will be responsible for handling incoming and outgoing calls from customers, providing exceptional customer service, resolving customer inquiries and issues, and maintaining accurate records of interactions. The ideal candidate should have excellent communication skills, be customer-oriented, patient, and able to work in a fast-paced environment.Duties and responsibilities:Answering and making calls to customersHandling customer inquiries and issuesProviding information about products and servicesMaintaining customer recordsStrong Telephonic skills
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Customer-Service-1264110-Job-Search-02-19-2026-04-34-06-AM.asp?sid=gumtree
10h
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We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.
https://www.jobplacements.com/Jobs/A/Airport-Customer-Service-1263318-Job-Search-02-17-2026-05-00-15-AM.asp?sid=gumtree
2d
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Job PurposeThe Service Advisor will be responsible for managing customer enquiries, bookings, job cards, quotations, and customer communication for automatic and manual gearbox repairs. The role requires strong customer service skills, technical understanding of gearboxes, and the ability to coordinate between customers and the workshop to ensure efficient turnaround times and quality service delivery.Key ResponsibilitiesCustomer Service & CommunicationAssist customers with gearbox-related enquiries (manual and automatic).Provide professional advice on repairs, services, and maintenance.Maintain regular communication with customers regarding job progress and timelines.Handle customer complaints and ensure issues are resolved professionally.Bookings & Job Card AdministrationBook vehicles in for inspection, diagnostics, repairs, and rebuilds.Open and manage job cards accurately.Ensure job cards contain correct customer details, vehicle information, and reported faults.Follow up on job progress and ensure job cards are updated accordingly.Quotations & AuthorisationsCompile accurate quotations for gearbox repairs, rebuilds, and parts replacement.Liaise with workshop technicians to confirm required repairs and parts.Obtain customer authorisation before proceeding with repairs.Manage additional approvals when further damage is identified during stripping.Workshop CoordinationLiaise daily with technicians and foreman to track progress and turnaround times.Ensure parts required are ordered and available to prevent delays.Prioritise work based on urgency, customer requirements, and workshop capacity.Warranty & ComebacksHandle warranty claims and comeback cases in line with company procedures.Ensure proper documentation is completed for all warranty repairs.Communicate clearly with customers regarding warranty coverage and limitations.Invoicing & DocumentationEnsure job cards are complete and accurate for invoicing.Confirm labour and parts usage matches job card information.Assist with invoice preparation and customer collection procedures.Maintain accurate filing and record keeping of all documentation.General ResponsibilitiesMaintain professional appearance and conduct at all times.Ensure customer satisfaction and uphold Mayfair Gearbox service standards.Support workshop manager with daily administration and reporting when required.Minimum RequirementsMatric / Grade 12 (essential).Minimum 2–5 years experience as a Service Adviso
https://www.jobplacements.com/Jobs/S/Service-advisor-1264156-Job-Search-02-19-2026-07-00-15-AM.asp?sid=gumtree
10h
Job Placements
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Purpose of the Role:To deliver exceptional customer service across all communication channels, support stores and online customers, resolve queries efficiently, and contribute to a positive brand experience that drives customer loyalty and sales growth. Key Responsibilities Include but Are Not Limited ToManaging customer queries via phone, email, social media, and in-store supportResolving complaints professionally and escalating when necessaryProcessing orders, returns, and exchanges accuratelyLiaising with stores, warehouse, and logistics teams to ensure smooth service deliveryProviding product information and assisting customers with recommendationsMonitoring and responding to social media and online reviewsTracking customer interactions and maintaining accurate recordsSupporting promotions, launches, and customer campaignsAssisting with ecommerce queries and online order supportIdentifying opportunities to improve the overall customer experienceGeneral administrative duties and ad hoc supportCriteriaMinimum 2 years experience in a customer service roleProficient in MS Office and digital communication platformsExperience in retail or ecommerce environment advantageousStrong communication and interpersonal skillsAbility to remain calm and solution-focused under pressureHigh attention to detail and strong organisational skillsReliable, proactive, and customer-centric mindsetInterest in cooking and baking advantageousDrivers licence and own transport advantageousProficient in English and Afrikaans (read, speak and write)
https://www.jobplacements.com/Jobs/C/Customer-Service-Consultant-1263972-Job-Search-02-19-2026-04-00-34-AM.asp?sid=gumtree
10h
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CUSTOMER SERVICE CONSULTANTS (x10)BrackenfellContract – must be able to start immediatelyWe are looking for 10 strong Customer Service Consultants to join a busy, fast-paced environment based in Brackenfell. If you are passionate about delivering excellent service and enjoy working with people, this could be the right opportunity for you.Key Responsibilities:Provide professional and efficient customer service at all timesAssist customers with queries, tech and general supportHandle complaints and resolve issues timeously and effectivelyMaintain a high level of product and service knowledgeEnsure all customer interactions are handled with care and professionalismWork closely with team members to ensure service standards are metCapture and update customer information accuratelyMeet daily service and productivity targetsRequirements:Matric (essential)Previous customer service experience (2 years essential)Excellent communication skills – both verbal and writtenStrong interpersonal skills with a customer-first mindsetAble to work under pressure in a busy environmentGood problem-solving ability and attention to detailComputer literateReliable and able to work a 45-hour week, Monday to SaturdayMust be able to travel to and from BrackenfellPersonal Attributes:Well-spoken and professionalPatient and solutions-drivenPositive attitude and strong work ethicTeam player with a willingness to learnPassion for delivering exceptional customer serviceIf you have a solid customer service background and take pride in going the extra mile for customers, we would like to hear from you.
https://www.jobplacements.com/Jobs/C/Customer-Service-Consultant-x10-1263003-Job-Search-02-16-2026-11-00-15-AM.asp?sid=gumtree
3d
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REQUIREMENTSMatric is essential.2 5 years experience as a printer technician or similar technical service role.Ability to work independently and manage service calls effectively.Good communication and customer service skills.RESPONSIBILITIESInstall, configure, and commission printers at customer sites.Diagnose faults and perform repairs on printers.Conduct routine servicing and preventative maintenance to minimize downtime.Troubleshoot print quality issues, hardware faults, and consumable-related problems.Replace parts, toners, ink, paper, etc. as required.Provide technical support and guidance to customers on correct printer use and care.Accurately record service calls, repairs, parts used, and job completion reports.Liaise with the warehouse and logistics team regarding parts availability and stock usage.
https://www.jobplacements.com/Jobs/P/Printer-Technician-1264286-Job-Search-02-19-2026-22-28-43-PM.asp?sid=gumtree
1s
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Employer DescriptionOur client specialises in flow control solutionsJob DescriptionYou will be responsible for the following:Provide best technical advice to the sales team and customers to develop, sell, and successfully implement product or service solutions that will meet the customers needs.Understand and interpret customer specification and Prepare techno commercial quotations & meet customer requirements, expectations and delivery times.Timely Response to customer enquiries and clarification post offer submission.Support sales, distributers, and channel partnersManage complaints and issues regarding customer orders, liaising where necessary with sales, service, finance and operations to solve order issues.Liaise with product management to ensure that products and services are modified, configured, and offered according to customer needs.Processing orders, handle post order activities as Drawings, Quality plans and help the support function for smooth execution and invoicing of the order.QualificationsB Eng degree in Mechanical Engineeringhttps://www.jobplacements.com/Jobs/V/VJ-17470-Applications-Internal-Sales-Support-Engin-1245829-Job-Search-2-19-2026-4-18-13-AM.asp?sid=gumtree
1d
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Minimum requirements for the role:A tertiary qualification in Biomedical Technology, Medical Laboratory Science, or a related field is preferable, but would consider someone if they have strong customer service experience working within the IVD industry.Previous experience having worked within a Customer Service, Internal sales or a Coordinator role is essential.Previous Experience working with automated laboratory systems and diagnostic analysers, consumables are preferred but not essential. The successful candidate will be responsible for:Managing customer service activities, which include sales and processing orders, supporting customers with enquiries, and ensuring smooth communication between customers, sales, service engineers, logistics, and suppliers.Coordinating customer requests and liaising with internal teams to ensure timely resolution.Monitoring and managing service repairs on equipment and new orders with customers.Maintaining accurate customer records and updating internal systems.Handling queries with customers on the equipment they have ordered.Providing feedback to customers regarding various products that they have ordered.Ensuring external sales are kept informed of any developments that are relevant to their customers.Salary package, including benefits, is highly negotiable depending on experience gained.
https://www.jobplacements.com/Jobs/C/Customer-Service-Coordinator-Randburg-1261627-Job-Search-02-11-2026-10-36-59-AM.asp?sid=gumtree
8d
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Responsibilities:Grow Sales Year on Year (existing and new customers)Meet and exceed annual budgetRetain 100% of existing customersResolve or escalate customer queriesReporting Be able to identify customer and market trendsCustomer focused Requirements:MatricAt least 2 years sales experience in a structured sales environment supported by proof of meeting and exceeding targets and a positive customer referenceTyre industry experience (preferred)N.B. Experience of selling to large enterprisesTechnically able to present our solution by quality sales demonstrations and customer interactionN.B. Commitment for over-achievement - TARGET DRIVENN.B. Be able to open sales opportunities and be able to close dealsDisciplined
https://www.jobplacements.com/Jobs/S/Sales-and-Service-Consultant-1264351-Job-Search-02-20-2026-01-00-16-AM.asp?sid=gumtree
1min
Job Placements
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A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : Commercial Refrigeration Solutions / Client ServiceBASIC SALARY : Market RelatedSTART DATE : A.S.A.P / ImmediateREQUIREMENTS:Minimum qualification Grade 12Relevant tertiary qualification will be advantageRefrigeration knowledge will be an advantageMinimum of 5 Years experience in a customer-service environmentMinimum of 3 Years experience in a supervisory/management roleIT knowledge and capability: Microsoft Office (Word, Excel, PowerPoint, and Outlook)Experience in Sage Evolution an advantageWillingness to work standbyExcellent communication skillsGood interpersonal skillClear and professional articulation when answering customer callsEnjoy working in a team environmentPositive attitude and ability to work against deadlines, proactively solve problemsAble to work under pressure DUTIES: Management:Responsible for customer after-sales services.Define performance KPIs for the team and track performance.Administer, finalize, and approve overtime on a weekly basis.Keep track of recalls by technicians, customers, and cabinet types on a weekly basisrecord reasons and corrective actions.Promote teamwork within the department and cross-functionally. Actively resolve issues that arise.Manage subcontractors to ensure the business meets customer needs and maintains cost targets, balancing internal technicians, overtime, and outsourced jobs.Perform duties cross-functionally with other departments when needed. Additional Responsibilities:Schedule call-outs with in-house technicians and subcontractors.Monitor call logging and provide tickets on the in-house system.Prepare and approve customer quotes as needed.Collect and address customer feedback regarding call-outs.Manage the weekend stand-by schedule. Administration:Liaise with senior management and directors regularly for feedback.Responsible for national ticketing and service performance of the service team.Ensure all tickets in the in-house system are processed efficiently and accurately to meet month-end deadlines.Prepare and sign off on customer quotes as needed.Monitor customer feedback regarding call-outs and immediately address any poor service feedback.Manage the weekend staff stand-by schedule.Manage, administer, and approve subcontractor documentation. Ensure subcontractors comply with the companys health and
https://www.jobplacements.com/Jobs/C/Client-Service-Manager-Refrigeration-industry-1167545-Job-Search-02-20-2026-00-00-00-AM.asp?sid=gumtree
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Position: Assistant ManagerLocation: Sandton, JohannesburgSalary: R9000 - R10500 + Bonus, Provident Fund & Pension Description:Applicant should be presentable, enthusiastic and customer focusedPrevious experience in an Assistant Manager position with good leadership skillsLooking for someone who is passionate about Retail and familiar with excellent customer service. Requirements:Grade 12 with Computer knowledge in Word, Excell and OutlookDealing with complaints and providing solutionsBe in control of all shop procedures, customer services, merchandising, loss prevention and cash handling procedures (POS Systems)Strong leadership in order to lead and motivate your team
https://www.jobplacements.com/Jobs/A/Assistant-Manager-1262887-Job-Search-2-16-2026-9-41-41-AM.asp?sid=gumtree
3d
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Duties: Identification of new customers and the sales of vehicles to these customers Accurate understanding of the deal process Customer retention and growth Ability to reach targets set out for sales Ensuring all vehicles are invoiced timeously, support the process Efficiency with vehicle handover and delivery Ensuring good customer service Monitoring and administration Customer Care Deal ClosureMinimum Requirements:Qualification in Sales and Marketing advantageous Minimum 3 years experience in sales within trucking/commercial industry Code 14 License advantageous Personal Attributes:Customer relations Good Communication skills Team player Confident and proactive approach-anticipates issues and requirements Read and Write English
https://www.jobplacements.com/Jobs/T/Truck-Sales-Executive-1246890-Job-Search-02-16-2026-00-00-00-AM.asp?sid=gumtree
3d
Job Placements
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