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Results for customer service agents jobs in "customer service agents jobs" in Jobs in South Africa in South Africa
1
Are you passionate about shifting lives? Global Direct is looking for motivated individuals to join their direct sales team A dynamic Direct Marketing company based in Springs CBD is looking to add to their fast-expanding sales team, Looking for relationship builders, brand ambassadors and individuals with a naturals sales ability. Skills: Excellent communication, Interpersonal, customer service skills and the ability to work under pressure. Experience and Qualifications-Matric certificate, NQF level 4 or higher-South African ID-Smart Phone
https://www.jobplacements.com/Jobs/C/Customer-Sales-Agent-1266246-Job-Search-2-26-2026-2-01-31-AM.asp?sid=gumtree
4d
Job Placements
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We are seeking a dedicated Call Centre Agent to join our team. As a Call Centre Agent, you will be responsible for handling incoming and outgoing calls from customers, providing exceptional customer service, resolving customer inquiries and issues, and maintaining accurate records of interactions. The ideal candidate should have excellent communication skills, be customer-oriented, patient, and able to work in a fast-paced environment.Duties and responsibilities:Answering and making calls to customersHandling customer inquiries and issuesProviding information about products and servicesMaintaining customer recordsStrong Telephonic skills
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Customer-Service-1264110-Job-Search-02-19-2026-04-34-06-AM.asp?sid=gumtree
11d
Job Placements
1
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Cobalt marketing is a fast growing direct marketing company located at Burgersfort that is looking for young energetic and hard working individual to join our team Responsibilities: promote products : Approach customers : maintain excellent customer service REQUIREMENTS: Matric : No criminal record : fluent in English
https://www.jobplacements.com/Jobs/S/Sales-agent-1265393-Job-Search-2-24-2026-4-26-25-AM.asp?sid=gumtree
7d
Job Placements
1
Lead Gen / Sales agent wanted ( fully remote ).
No experience required.
Simple digital service offering based system.
We are looking for individuals who would like to work from home ... Selling a very unique well needed service to our large database of leads available who are already in the market or business line and would require out service to create a hands free new approach for our customers to be .
Your commission on a service purchased would be 50% of the service price ..
You will not be waiting till the end of the month to get paid you will get paid every 3 days .. in a tricycle payroll ..
You will only need to make between 5 and 6 sales a month.
No need for cv's
contact me on
WhatsApp : 0664527258
3d
1
The Monitoring Agent is responsible for the real-time monitoring of network and system activity, swiftly responding to alerts from monitoring tools, assessing their customer impact, and proactively driving issue resolution. Acting as the first line of defence against service incidents, this role requires effective communication with affected teams and stakeholders to ensure minimal downtime and maintain an exceptional customer experience at every stage. In addition, the Monitoring Agent is responsible for monitoring SLA clients to ensure service commitments are met, as well as conducting general monitoring of all client equipment to identify and escalate potential issues before they affect service delivery.Key Responsibility Areas:Real-Time Monitoring and Alert Response:Monitor network systems (Zabbix, Grafana, The Dude, Altostrat) for performance anomalies, service disruptions and triggers.Assess the severity and customer impact of incoming alerts.Initiate documented troubleshooting steps to resolve issues and independently where possible. Log all network incidents clearly and accurately in the ticketing system. Conduct basic troubleshooting to see if connectivity can be restored, before escalating to relevant teams.Incident Communication and Escalation Management:Ensure clear and timely communication to relevant stakeholders regarding incident status, impact, and estimated time of resolution (ETA).Follow established escalation procedures, engaging higher-level support teams when necessary.Proactively chase resolutions, keeping all stakeholders informed at regular intervals until issues are fully resolved.Customer Impact and SLA Management:Assess and clearly document customer impacts associated with network alerts and incidents.Prioritise incidents based on the level of customer impact and urgency.Consistently adhere to agreed-upon Service Level Agreements (SLAs), ensuring timely responses and resolutions.Continuous Learning and Improvement:Develop a comprehensive understanding of network infrastructure, monitoring systems, and customer environments.Identify opportunities for process improvements, system enhancements, and monitoring optimisations. Actively participate in training and knowledge-sharing initiatives within the surveillance team.Key Outputs:Accurate Incident Logs.Proactive Incident Communication.Adherence to SLAs.The successful candidate must have the following experience/skills and competencies:Experience: Previous experience with network monitoring tools (Zabbix, Grafana, The Dude) advantageous. Experience with ticketing systems in a team-based support environment beneficial. Technical Competencies: Basic underst
https://www.jobplacements.com/Jobs/N/Network-Monitoring-Agent-1265676-Job-Search-02-26-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
1
Do you excel at building customer relationships and closing deals over the phone? We are seeking a dynamic and motivated Customer Care Agent to join our team in Bloemfontein.If you have experience in customer service, telesales, and call centre environments, we’d love to hear from you!Minimum requirements:Matric (Grade 12) qualification is essentialProven experience in a customer service, telesales, and call centre environmentBilingual (must be fluent in English and Afrikaans); ability to communicate in Xhosa is a strong advantageExcellent telephone manner and communication skillsTarget-driven and customer-focusedResides in BloemfonteinDuties and responsibilities:Handle incoming and outgoing calls to assist customers with queries, concerns, and service requestsEngage in telesales activities, reaching out to potential clients to promote our products and secure appointmentsMaintain an excellent standard of customer service at every touchpointRecord and update customer information accuratelyAchieve and exceed appointment and sales targets for incentive rewardsSkills required:Communication skillsProblem-solving skillsInterpersonal skillsOrganisational skillsAdaptibilityRemuneration:R 6 500 basic + incentive + additional sales incentive (dependent on appointments made)Work hours:Monday - Friday: 08:00 - 17:00Every other Saturday: 08:00 - 12:00IMPORTANT:Applications close 28 July 2025Only applications submitted via the Ditto Jobs platform will be consideredOnly candidates who meet all our clients minimum requirements will be contacted
https://www.jobplacements.com/Jobs/C/Customer-Care-Agent-Bloemfontein-1203495-Job-Search-07-16-2025-02-00-18-AM.asp?sid=gumtree
7mo
Job Placements
1
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Job description:The Acquisitions agent is responsible for sales and lead conversion targets.Marketing of company to both existing and new customers.Follow up on outstanding leads and/or queries.Handle inbound and make outbound calls according to campaigns.Demonstrate excellent knowledge of product, service offerings and systems.Negotiate and make relevant product and service adjustments in line with customer needs, product pricing and company sales strategy.Dealing with customer queries and complaints in a competent, efficient and professional manner, in accordance with companys quality standards and values.Selling value-added services.Up selling of company products.Obtaining referrals from new company customers.Provide constant feedback to intermediaries, management and other departments regarding status of leads.Ensure quality benchmarks are achieved.Manage time and workloads to ensure that deadlines and targets are met.Align own behaviour with company culture and values.Ensure achievement of own performance requirements.Establishing, building and maintaining relationships with our various partners.Contract administration, feedback and daily statistical reporting.Scheduling fitments of company units.Rescheduling appointments.Checking/Maintaining high Quality of schedules.Management of potential cancellations. Competencies Required:Selling skills (objection handling & negotiation).Customer centric.Attention to detail.Deadline and results driven.Initiative.Teamwork.Judgment/Problem solving.Tolerance for stress.Interpersonal and communication skills.Influencing. Job Requirements:Matric.1-2 years previous call centre experience in a sales environment is essential.RE 5, 120 FAIS credits advantageous.MS Office knowledge (Basic or Intermediate Excel).
https://www.jobplacements.com/Jobs/A/Acquisitions-Agent-Gauteng-1205710-Job-Search-7-23-2025-9-16-21-AM.asp?sid=gumtree
7mo
Job Placements
1
Customer Support Consultant (POS25031)Somerset WestR 20 000 to R 25 000 per month (negotiable depending on your experience)Requirements:Training/ Educator or Consulting experienceBachelors Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support experience will be advantageousPrevious experience in the Property/Rental sector will be an advantageResponsibilities:Creating and managing training plans with customersReporting on training progress of all customers that is in trainingWork directly with client to effectively coordinate each training project to completion.Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.Provide system training to customersProviding customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the systemAssist with preparing data and uploading on to the system for new customersClosing Date: 15 February 2025
https://www.jobplacements.com/Jobs/C/Customer-Support-Consultant-1198353-Job-Search-6-27-2025-8-59-03-AM.asp?sid=gumtree
8mo
Job Placements
1
Key ResponsibilitiesProvide prompt and professional technical support via phone, email, and chatDiagnose and troubleshoot software, hardware, and network connectivity issuesGuide customers through step-by-step resolutions and product featuresEscalate complex issues to relevant teams and follow up to ensure resolutionMaintain accurate records of all customer interactionsMinimum Requirements25 years experience in a Helpdesk environment (software troubleshooting essential)Excellent verbal and written communication skillsStrong analytical and problem-solving abilitiesPrevious customer service or technical support experienceFamiliarity with helpdesk systems and remote support toolsAbility to work independently and collaborate within a teamEmployment DetailsFull-time, PermanentSalary: R12 000 R13 000 per month (non-negotiable)Based in Kenilworth, Cape Town (must be able to commute)If you are ready to take the next step in your technical support career and grow within a supportive environment, submit your application today.
https://www.jobplacements.com/Jobs/H/HELPDESK-AGENT-1266122-Job-Search-02-25-2026-10-07-39-AM.asp?sid=gumtree
5d
Job Placements
1
IntroductionExhilarate is expanding and we are looking for experienced Call Centre Sales Agents who are serious about earning and growing. If you have a proven sales background in a call centre environment and are driven by commission, this is your opportunity to join a high-performance team with unlimited earning potential.Duties & Responsibilities Conduct outbound sales calls to potential customers Consistently achieve and exceed sales targets Professionally present products and close sales Capture customer information accurately Provide excellent customer service Contribute positively to a target-driven team environmentDesired Experience & Qualification Matric (Compulsory) Minimum 1 year Call Centre Sales Experience (Compulsory) Proven track record in sales Strong communication and closing skills Target driven and money motivated Able to work in a fast-paced environmentPackage & Remuneration R6000 Attendance Bonus Uncapped Commission from Sale One High earning potential Full Paid Training and Ongoing Support Growth and Promotion Opportunities IncentivesInterested?Only candidates with Call Centre Sales experience will be considered.
https://www.jobplacements.com/Jobs/C/Call-Centre-Sales-Agent-1265869-Job-Search-2-25-2026-5-18-24-AM.asp?sid=gumtree
5d
Job Placements
1
As an independent financial brokerage, our client provides a wide array of Financial Services to its Professional clients in the market including Risk, Investment, and Estate Planning. They pride themselves in providing exceptional client services unmatched within the industry. Responsibilities:Pitch our business to potential new clients and schedule appointments with existing clients for financial advisor visits (Cold-Calling)Source leads from various databases.Work closely with financial advisors and their teams.Schedule appointments based on financial advisors diaries.Meet daily, weekly, and monthly targets.Ability to communicate effectively with their niche clientele Contribute significantly to new business revenue.Key Qualifications:Proficient in both written and verbal communication.Ability to demonstrate great listening skills.Exceptional at building rapport with clients.Displays patience and empathy towards customers.Strong time management and organizational abilities.Comfortable working in fast-paced environments.Basic or advanced troubleshooting skills, depending on the role.Familiarity with common software and tools.In-depth understanding of the companys products and services.Specialized knowledge in the customer service area we focus on, such as Wealth portfolios, short-term insurance, financial services, and other relevant domains.Minimum Requirements: Matric Fluent in English 1 - 3 years experience in a similar environment Remuneration: Salary: R5 000 - R8 000 + Commission Working Hours: Monday - Friday, 8 am - 4.30 pm **Only Shortlisted candidates will be contacted**
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Financial-Services-1197825-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
1
Call Centre AgentArea; Durban - Northern suburbs Salary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is providedOur client is seeking a well groomed and well spoken Call Centre Agent located in the Durban (Northern Suburbs) area to join their growing team. This candidate must have a very good telephonic ettiqutte and be target driven and money hungry.Candidates must be willing to cold call - Leads are providedMinimum Requirements Reliable transport to and from work1 year sales experience1 year customer service experiencePrevious call centre experience would be a advantageGood command of the English languageAbility to speak diffrent languages would be a advantageTarget driven and money hungry
https://www.jobplacements.com/Jobs/D/Durban-Call-Centre-Agent-1265336-Job-Search-2-24-2026-3-13-12-AM.asp?sid=gumtree
7d
Job Placements
1
Job Title: Telesales / Counter Sales Agent George Location: George Salary: R10 000 per month (negotiable)Minimum Requirements:Motor industry and parts knowledge (specifically aftermarket parts)Sales experience with strong customer service skillsExcellent communication skills, verbal and writtenAbility to identify sales opportunities and tailor solutions in real-timeHigh level of computer literacy, including CRM systems and Microsoft OfficeEthical and professional conductExtensive knowledge related to vehicles and partsSkills and Qualifications:Matric / Grade 12 or equivalentCustomer-focused mindset with a proactive attitudeStrong sales, negotiation, and problem-solving skillsHighly organized with attention to detailResilient under pressure with effective conflict resolution abilitiesClient-centric approachJob Specification:Over-the-Counter Customer Service:Greet and assist customers in-personTake and process orders accuratelyPrepare and negotiate quotes
https://www.jobplacements.com/Jobs/T/Telesales--Counter-Sales-Agent-1263782-Job-Search-2-18-2026-12-06-47-PM.asp?sid=gumtree
12d
Job Placements
1
Requirements:* Diploma/Degree in Logistics, Supply Chain, or related field.* Good computer skillsKey Responsibilities:* Coordinate ore dispatch via road and rail from mine to port.* Manage vessel bookings, export documentation, and shipment tracking.* Liaise with transporters, shipping agents, and port authorities.* Familiarity with all incoterms.* Knowledge of custom clearance, freight forwarding is positive.* Support customs and export clearance processes.* Monitor transport costs and performance.* Communicate with production, sales, and finance to align logistics schedules. Customs & Compliance:* Liaise with customs brokers for export and import clearance processes.* Ensure compliance with South African Revenue Service (SARS) regulations and trade requirements.* Maintain up-to-date records of permits, export declarations, and compliance documentation.* Support import logistics for equipment, spares, and consumables* Coordinate with freight forwarders and suppliers for inbound shipments and customs clearance.* Plan and manage dispatch of chrome ore from mine to port or customer using road and rail.* Ensure correct loading, documentation, and scheduling of transport vehicles.
https://www.jobplacements.com/Jobs/L/Logistics-Coordinator-1239290-Job-Search-02-24-2026-00-00-00-AM.asp?sid=gumtree
6d
Job Placements
1
Job PurposeTo provide effective technical advisory and support services to branches, dealerships, and customers by diagnosing technical issues, conducting failure analysis, and implementing corrective action plans. The role aims to ensure high levels of vehicle reliability, customer satisfaction, and compliance with required standards through continuous technical support, audits, reporting, and strong stakeholder relationships within the dealer and customer network. Job DescriptionProvide technical advisory support to branches, dealers, and clients.Travel within South Africa and cross-border at short notice when required.Develop and maintain strong working relationships with branches, dealerships, and clients.Attend and participate in technical meetings.Conduct technical failure analysis and compile detailed technical reports with recommendations and corrective solutions to reduce repeat failures.Ensure compliance with internal and external audit requirements.Maintain, monitor, and improve maintenance operating processes and procedures within the dealer network.Conduct internal audits and provide guidance, support, and corrective solutions in identified areas of non-compliance.Liaise with technical supervisors and aftersales management regarding all relevant technical matters.Visit customers as required to provide on-site technical support.Develop and implement action plans to address and resolve technical issues.Perform additional duties reasonably required by management.Ensure all tasks are carried out in accordance with required operational and quality standards.Maintain strong customer orientation and adapt communication to different client personalities and environments.Minimum Requirements:MatricMinimum 2 years experiences in similar roleDiesel Trade Test CertificateTechnical background in the motor industry will be an advantageCode 14 LicensePersonal Attributes:Strong Communication SkillsTrustworthiness & ReliabilityTeam PlayerConfident and proactive approach-anticipates issues and requirementsRead and Write English
https://www.jobplacements.com/Jobs/T/Technical-Advisor-Agent-Isando-1257228-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
3d
Job Placements
1
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