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Results for customer experience manager in "customer experience manager" in Jobs in South Africa in South Africa
1
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Key ResponsibilitiesRegulatory & Compliance ManagementEnsure full legal and regulatory compliance across Customs, SARS, CAA, OHASA, Civil Aviation, Labour and other relevant authorities.Guarantee compliance with the Customs Act for all imports, exports and transit shipments.Manage accurate, timely customs entries while maintaining highâ??quality output to minimise penalties.Ensure full compliance with bond activities, DG handling, Security and HSE protocols.Operational ExcellenceOversee Customs Affairs performance including KPIs, VOC, Billing Quality and Scorecards.Apply ISO and First Choice methodologies to drive continuous improvement.Manage productivity using LRT/DMRT to ensure optimal efficiency and Best in Class operations.Support cross-border BLNS LHL clearances (air & road) and manage RIB acquittals.Ensure CA processes meet aviation, airport, internal GSOP and security regulations.Risk & Performance ManagementIdentify, monitor and mitigate operational and regulatory risks.Ensure performance indicators and progress are fully visible to the business and wider network.Work cross-functionally with Operations Performance teams to drive organisational results.Stakeholder ManagementBuild and maintain strong external relationships with SARS, Customs, ACSA, CAA, SAPS, Unions, OHASA, SAEPA, Airlines and other key partners.Collaborate internally with Aviation, Operations, Commercial, Finance and Network functions.Proactively manage key service partners including BPO, Peak Advisory and Movation.Leadership & People DevelopmentLead, motivate and inspire teams to achieve high performance.Recruit, develop and manage a skilled, compliant and high-performing Customs Affairs team.Drive a culture of continuous improvement, knowledge development and accountability.Minimum RequirementsEducation & ExperienceDegree in a relevant field.Strong Customs experience, including tariffs, regulations and legislation.Experience in a large multinational International Express environment.5+ years middle/senior management experience in a class-leading organisation.Sound knowledge of Customs processes, Excise and regulatory frameworks.Experience with airside operations is essential.Proven experience in Change Management and Project Management methodologies.Skills & CompetenciesStrong leadership and stakeholder management skills.High level of Customs technical expertise.Excellent problemâ??solving a
https://www.executiveplacements.com/Jobs/C/Customs-Affairs-Operations-Manager-1257848-Job-Search-02-01-2026-22-13-40-PM.asp?sid=gumtree
6h
Executive Placements
1
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In order to be considered the following is required:Matric / Grade 12, drivers license, advanced office skillsA degree or diploma in operations management / customer relationship managementMinimum 5 years’ experience as an Operations Manager or similar role, preferably green industry experienceExcellent communication and leadership skillsStrong organizational and analytical abilitiesResponsibilities:Lead a team of managers, supervisors, drivers, and technicians ensuring high standards of quality control and customer experienceConduct periodic route analysis and optimisation maintaining efficiency on all service deliverables and team performanceOversee fleet management including servicing, maintenance and managing of fuel reportsConduct regular site meetings with customers while managing customer relationships. Ensure excellent communicationLiaise with senior management, sales, customer care and operationsConduct market analysis and competitor researchAssist operationally with business retentionImplement and maintain operations in HAS+Maintain supplier relationships, management, and price with negotiations where neededManage operational staff leave and time and attendanceConduct disciplinary processes when necessaryPlan each day based on customer requirements, administration and installationsOversee annual medicals arranged for operational staff where necessaryEnsure a safe work environment, applying safe practices and compliance with HR policies and proceduresManage the North Rand site in conjunction with the nursery managerReport daily / weekly on customer / staff matters to the General ManagerProvide quarterly reports on the operational running of Gauteng If you would like to email your CV directly – please send it to
https://www.executiveplacements.com/Jobs/O/Operations-Manager--Regional-1258155-Job-Search-02-02-2026-05-00-17-AM.asp?sid=gumtree
6h
Executive Placements
1
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Data Specialist (POS25126)Based: Somerset WestSalary: R20 000.00 pm - R24 000.00 pm negotiable depending on experienceJob Purpose:The successful candidate will be responsible for managing the migration process of clients and ensuring the accurate and on-time upload of financial data.Requirements Managing customer migration projects. Creating and managing migration plans with clients. Managing data migrations with the take-on teams. Reporting on migration progress of all projects to the rest of the team. Using advanced technical skills and custom tools to efficiently manipulate and migrate client data into their software. Working directly with clients to effectively coordinate each migration project to completion. Monitoring all work for quality while troubleshooting and resolving errors as need be. Communicating process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the migration project stays on track. Providing customer support, resolving customer queries, recommending solutions, and guiding users through features and functionalities on the system. Providing data clarification and training to onboarding customers.Experience and Knowledge of: Experience in data analysis and processing will be advantageous. Strong knowledge of advanced Excel and attention to detail is required. Proficiency in Microsoft Word, Outlook, and PowerPoint. Financial/accounting experience or background will be advantageous. Good general IT knowledge is required. Customer service/support experience will be advantageous. MySQL experience will be advantageous. Experience in administration management.Closing Date: 15 February 2025Please only submit CV if you meet ALL the requirements. Only shortlisted candidates will be contacted.
https://www.jobplacements.com/Jobs/D/Data-Specialist-1198336-Job-Search-6-27-2025-8-54-48-AM.asp?sid=gumtree
7mo
Job Placements
1
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Minimum Requirements:Must have a minimum of 3 to 5 years experience in Customer Care, specifically within the Automotive IndustryAutomotive OEM Level experience will be highly advantageousDiploma in Customer Service | Communications or similar essentialStrong proficiency in MS Office including Excel Proven experience in management of Customer Enquiries and Complaints | Dealer Escalations | Customer Case Management Systems | CSI and Customer Feedback Monitoring | CPA and OEM ComplianceStrong written and verbal communication and conflict resolution skillsValid Drivers License and own Transport requiredContactable references and payslips requiredSalary Structure:Market Related Cost to Company, negotiable based on experience(Only suitable candidates will be shortlisted and contacted within 14 days)
https://www.executiveplacements.com/Jobs/O/OEM-Customer-Care-Consultant-1256830-Job-Search-01-28-2026-10-27-47-AM.asp?sid=gumtree
5d
Executive Placements
1
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Were seeking a Customer Data Clerk who has experience in maintaining accurate customer information, managing high volumes of daily tickets, and supporting operations through effective customer communication and data processing. This role requires strong attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment.Key ResponsibilitiesUpdate and maintain customer details across multiple platformsContact customers telephonically to verify and confirm informationReactivate and delete customer profiles as requiredProcess and issue daily tickets (700 per day)Manage email correspondence with customers and operations controllersFollow up on deliveries not received and missing itemsLiaise with customers and controllers to resolve delivery-related issuesLog, investigate, and follow up on incident reports and creditsProcess credits accurately and update credit sheetsAnswer incoming calls from the customer centreHandle customer queries relating to profiles, deliveries, and creditsSkills, Experience & RequirementsMust have matricPrevious experience in a customer service, data capturing, or administrative roleStrong attention to detail with high levels of accuracyAbility to manage high volumes of work under pressureExcellent verbal and written communication skillsStrong problem-solving and follow-up skillshttps://www.jobplacements.com/Jobs/T/Temporary-Customer-Data-Clerk-1258161-Job-Search-02-02-2026-05-00-18-AM.asp?sid=gumtree
6h
Job Placements
1
Minimum Requirements:Matric (Grade 12) with mathematicsAutomotive Part Manufacturing Experience importantUnderstanding of fasteners and metallurgy - importantStrong experience in fastener sales function management of key accountsQualification in engineering and sales highly preferentialKnowledge on customer forecasting and forecasting tools like Turbocash or Pastel and or SAPAdvanced MS Excel (pivot tables and V-lookup) and Pastel EvolutionGood communication skills both written and verbalUnderstanding of exchange rates, freight costs, etc.Strong understanding of PPAP.Own Vehicle Key Focus:The key focus areas of this role include:Driving weekly customer invoicing against budgets;Customer liaison on all queries, disputes, and quality matters;Analyzing customer usage patterns and industry trends and advising customer of his/her production consumption forecasts;Seeking new customer opportunities;Analyzing current inventory holding and safety stock levels and determining future buying needs;Setting up new customer meetings for the sales executive Job Specification:To communicate regularly with customers with the aim to successfully service and manage all aspects relating to those customers.Ensure that the customer forecast process is captured together with the relevant sales manager and meets the Company process compliance levels.Manage the product pricing and account gross profit margins of customers.Manage the volumes and inventory requirements of the customers and thereby ensure continued supply.Manage the customers inventory item categories ensuring that purchasing and warehousing are well informed so as to accurately control inventory and remove risk of redundant inventory.Ensure that all relevant stockholding agreements with customers are in place and up to date. EG supply agreements or credit applications.Assist with any developments required by the customer. This includes aspiring to increase the product range supplied to every customer through new products or supplying products that may have been procured from other companies.Develop and maintain a relationship with key individuals at a customer. This includes paying attention to personal details of these people.To ensure that the customers quality requirements are properly documented. Further to this to promptly deal with any quality complaints from the customer and together with all relevant parties to implement permanent corrective action to ensure no further repeats of the same quality problem.Manage all customer sales orders and ensure that they are captured accurately and effectivelyTo manage all customer cre
https://www.executiveplacements.com/Jobs/E/Engineering-Customer-Relationship-Manager-1257952-Job-Search-02-02-2026-04-02-41-AM.asp?sid=gumtree
6h
Executive Placements
1
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Company and Job Description: My client is seeking an experienced, detail-oriented Credit Controller to join their Corporate Services team on a 6-month contract. This role plays a key part in managing customer accounts, reconciling balances, and ensuring timely cash collection, while building strong relationships with both internal stakeholders and external customers. If you are analytical, customer-focused, and thrive in a fast-paced financial environment, this is an excellent opportunity to make an impact.Key Responsibilities: Cash Collection: Drive the timely collection of customer payments, ensuring cash collection targets are consistently achieved.Debt Management: Proactively manage and reduce overdue accounts through regular communication and thorough account reconciliation.Payment Allocation: Accurately allocate incoming payments, credits, and adjustments in line with company policies and procedures.Customer Relationships: Build and maintain effective, professional relationships with customers to resolve queries efficiently and ensure high levels of satisfaction.Account Reconciliation: Prepare and manage monthly customer account reconciliations, promptly investigating and resolving discrepancies.Reporting: Produce accurate collection reports and KPIs, providing regular updates to management on cash flow and outstanding debt.Continuous Improvement: Identify opportunities for process improvements and contribute to enhancements within the credit control function.Job Experience and Skills Required:Completed Grade 12 (Matric)BCom Degree or Credit Control Management Diploma preferredMinimum 5 years of experience in credit control within a large or complex organisationProficiency in SAP Strong command of Microsoft Word, Excel, and PowerPointExperience with supplier or customer portals Apply now!
https://www.jobplacements.com/Jobs/C/Credit-Controller-1258254-Job-Search-02-02-2026-10-14-40-AM.asp?sid=gumtree
6h
Job Placements
1
Key Responsibilities:Customer Enquiry & Complaint HandlingReceive, log, and manage customer enquiries, concerns, and complaints across multiple communication channelsAssess case severity and determine appropriate resolution pathwaysProvide clear, professional communication to customers throughout the case lifecycleEnsure all interactions reflect OEM brand values and customer service standardsDealer Liaison & Escalation ManagementLiaise with dealership service, sales, and management teams to investigate and resolve customer casesManage escalated complaints involving complex service, warranty, or customer experience issuesMonitor dealer response times and quality of feedbackSupport dealers in achieving fair, compliant, and customer-focused resolutionsCase Management & DocumentationMaintain accurate and up-to-date records on customer case management systemsEnsure all cases are documented in line with audit, compliance, and reporting requirementsTrack case progress, follow-ups, and closure confirmationsCustomer Experience Monitoring & ReportingMonitor Customer Satisfaction Index (CSI), Net Promoter Score (NPS), and customer feedback trendsIdentify recurring customer issues and improvement opportunitiesPrepare reports and insights for Customer Experience, Aftersales, and OEM management teamsCompliance & Brand ProtectionEnsure all customer interactions and resolutions comply with the Consumer Protection Act (CPA) and OEM policiesEscalate legal or reputational risk cases appropriatelySupport the development and enforcement of customer care policies and proceduresQualifications & Experience:Diploma in Customer Service, Communications, or a related fieldMinimum 3 years experience in a customer care, call centre, or customer experience roleAutomotive OEM experienceStrong working knowledge of complaint handling and escalation managementMotor Industry experience ESSENTIAL!!Key Skills & Competencies:Excellent verbal and written communication skillsStrong conflict resolution and problem-solving abilityHigh emotional intelligence and customer-centric mindsetAbility to manage multiple cases simultaneously in a deadline-driven environmentStrong attention to detail and documentation accuracyProficiency in CRM and case management systemsKey Performance Indicators (KPIs):CSI / NPS performanceCase resolution turnaround timeComplaint closure rate within SLAReduction in repeat o
https://www.executiveplacements.com/Jobs/A/Automotive-Customer-Care-OEM-Level-Gauteng-Bryanst-1255318-Job-Search-01-23-2026-10-03-24-AM.asp?sid=gumtree
10d
Executive Placements
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Key Accounts Manager* Minimum 5 Years AIRLINE experience in Sales & Marketing* PowerPoint, MS Word & Excel* b2b Space experience* Responsible for Managing and Nurturing relationships with key clients. Your duties will include:* Attend Industry related Shows/Function/Seminars/ExchibitionsDeveloping strategic account plans, Identifying growth opportunities, Resolving customer concerns,Achieving sales targets. The ideal candidate will have a background in Sales and Marketing, with proven experience in account management and a strong focus on customer satisfaction.Duties and Responsibilities:Develop and implement strategic account plansBuild and maintain strong, long-lasting customer relationshipsIdentify and secure new business opportunitiesResolve customer complaints and issues in a timely mannerAchieve sales targets and KPIs
https://www.executiveplacements.com/Jobs/K/KEY-ACCOUNTS-MANAGER-1197828-Job-Search-06-26-2025-04-15-42-AM.asp?sid=gumtree
7mo
Executive Placements
1
Key ResponsibilitiesManage all branch functions including sales, stock control, and team performanceDrive financial performance and achieve monthly sales targets and EBITA goalsOversee P&L, budget management, and cost control initiativesLead, coach, and develop a motivated team (sales, warehouse, admin staff)Ensure superior customer service and resolve warranty claimsImplement quality management systems and maintain compliance standardsManage stock levels, purchasing, and supplier relationshipsRequirements Essential:Matric Certificate with Maths Literacy (minimum)8-10 years management experience in the motor industryMotor parts sales experienceP&L and financial management experienceTechnical knowledge of automotive partsStrong Microsoft Office proficiencyStock management system experience (VISION, WOM advantageous)Skills:Excellent leadership and people management abilitiesStrong analytical and problem-solving skillsCustomer service excellenceBudget and financial managementISO 9001/45001 knowledge (advantage)
https://www.executiveplacements.com/Jobs/B/Branch-Manager-Automotive-Car-Parts-Parklands-CPT-1245673-Job-Search-02-02-2026-00-00-00-AM.asp?sid=gumtree
6h
Executive Placements
SavedSave
Senior Restaurant Manager
Stellenbosch, Western Cape
We are looking for an experienced
and hands-on Senior Restaurant Manager to lead our craft beer and gin
restaurant, known for great vibes and quality food. This role requires a strong
leader with excellent operational, financial, and people-management skills, and
a passion for exceptional food and service.
Key Responsibilities
Full restaurant
operations managementMenu costing and price
structuringStock control,
ordering, and supplier managementStaff rosters,
scheduling, and shift managementHR administration,
staff discipline, and complianceRecruitment,
onboarding, and ongoing staff trainingDevelopment of new
food and beverage menus in collaboration with the DirectorEnsuring outstanding
customer service and client satisfactionHandling customer
queries, complaints, compliments and operational issues professionally and
efficientlyMaintaining hygiene,
health & safety, and operational standardsManaging budgets,
wastage, and cost controls
Requirements
Minimum 5 years’
experience in a senior restaurant or hospitality management roleStrong experience in
management, menu costing and stock controlSolid understanding of
craft beer and gin is highly advantageousProven leadership and
people-management skillsExcellent customer
service and problem-solving abilitiesAbility to work under
pressure in a fast-paced environmentStrong organizational
and communication skillsExperience with POS
systems Must be reliable,
detail-oriented, and hands-onOwn transport
preferred
What We Offer
Competitive salary
(based on experience)Opportunity to work in
a well-established restaurant in StellenboschSupportive ownership
and a dynamic, fun working environmentGrowth and development
opportunities
To apply:
Please send your CV and a brief cover letter to yolandivm@gmail.com
Subject line: Senior Restaurant Manager – Stellenbosch
1d
StellenboschWe are looking for an experienced Site Manager to oversee the daily
operations of our car wash facility. The role requires strong leadership,
hands-on management, and a commitment to excellent customer service.
The successful candidate will be responsible for
managing daily revenue and ensuring targets are met, overseeing equipment,
assets, and stock, training, supervising and rostering staff, handling customer
service and complaints, and ensuring full compliance with health and safety
standards.
Applicants must have previous management
experience, preferably within a car wash or similar environment, a valid
driver’s licence, strong leadership and communication skills, and sound
knowledge of health and safety regulations.
Key ResponsibilitiesManage daily revenue and ensure targets are metOversee equipment, assets, and stockTrain, supervise, and roster staffHandle customer service and complaintsEnsure compliance with health & safety standardsRequirements:Previous management experience (car wash or similar environment preferred)Must have a drivers licence (Non negotiable)Strong leadership and communication skillsKnowledge of health & safety regulationsRemuneration is competitive and will be based on
experience and site size.
Interested candidates are kindly requested to
email their CV to ckmorganrecruitment@gmail.com
7d
Other1
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Our client is a high-quality equipment supplier for engineering, welding, and mining companies in South-Africa. They would like to appoint an External Sales Representative to Identify new sales prospects and manage existing clients to identify business opportunities as well as assisting the company to grow in the industry.Responsibility:Sell products by establishing contact
• Maintain and develop relationship with customers by providing support, information, and guidance
• Recommending solutions
• Visiting and quoting customers
• Following up on quotation
• Prepare reports by collecting, analysing, and summarizing information
• Maintain quality service by enforcing company standards
• Invoicing customers and order stock to complete customer back orders
• Doing deliveries when needed
• Following up on customer back orders
• Completing customer planning and visits.
• Doing cold calls to expand customer base
• Arranging and doing demos on welding machines
• Attending to all job-related administration
• Attending to all ad-hoc duties required by management
• Abide by the company’s SA’s Safety, Health, and Environmental policies and procedures
• Reach monthly targets and GPs as discussed by Management and according to contract monthly
ACADEMIC REQUIREMENTS & EXPERIENCE:
Minimum Qualification: Matric
Tertiary Qualification: Will be advantageous.
Experience: Minimum 5 years Other:
• Code 8 driver’s licence
• Working with customers and maintaining customer relations
• Sales experience
• Experience in the welding industry
• Problem solving skills
• Ability to adapt to environment
• Ability to plan route for the week and visit customers accordingly
• Time management
KNOWLEDGE, SKILLS & ABILITIES:
• Welding machines
• Welding consumables
• Gas and gas cutting equipment
• Power tools
• Lifting equipment
• Generator
• Abrasives
• Spares Hand tools
• Plasma system
• Compressors
The Client Offers:
• Competitive Market related / Negotiable
• Cell Allowance
• Commission
• Fuel Card / Company use
Please Note: Own reliable Transport required.
Please send your CV and salary expectation to Pieter, email: careers@servicesolutions.co.za
Consultant Name: User User
1d

Service Solutions
1
Customer Success ManagerHybrid (Home & Office) based in Cape TownFull-time 08h00 17:00 (Monday to Friday)As a Customer Success Manager (CSM), you will be the trusted advisor and main point of contact for our clients post-implementation. Monitor customer health, identify potential issues, and proactively address challenges to ensure a positive customer experience and reduce churn. Your primary mission is to ensure clients realise the full value of their Acumatica investment through proactive engagement, strategic guidance, and ongoing relationship management. You will collaborate closely with internal teamsincluding sales, consulting, support, and product developmentto deliver exceptional customer experiences that drive satisfaction, retention, and growth.Client Strategy, Support, Services and Satisfaction.Client Relationship Management ? Serve as the primary point of contact for assigned clients. ? Develop a deep understanding of each customers business, goals, and Acumatica use case. ? Conduct regular business reviews to assess satisfaction and identify opportunities for optimization. ? Coordinate the 6-monthly Customer Satisfaction Surveys conducted by Acumatica. Customer Engagement & Retention ? Build strong, long-lasting relationships that foster trust and loyalty. ? Monitor customer health and proactively address risks to churn. ? Develop tailored success plans that align functionality with business needs. ? Handle customer annual subscription renewals. Training & Enablement ? Coordinate training sessions and resources to support customer self-sufficiency. ? Recommend best practices to optimize system utilization and process improvement. ? Cross-functional Collaboration ? Partner with implementation consultants and support teams to resolve client issues efficiently. ? Provide customer feedback with internal teams to inform product enhancements and service offerings. Upsell & Expansion
https://www.executiveplacements.com/Jobs/C/Customer-Success-Manager-Cloud-Based-1258163-Job-Search-2-2-2026-8-03-52-AM.asp?sid=gumtree
6h
Executive Placements
1
Job Requirements:Grade 12Degree or diploma in a relevant technical field or equivalent experience4 to 5 years of proven experience in a similar roleProven experience in operations management, particularly in technical servicesStrong leadership and team management skillsExcellent customer service and communication skillsAbility to manage budgets and develop strategic plansProficiency in using relevant software and applications for scheduling and reportingStrong problem-solving and decision-making abilitiesKnowledge of quality standards and compliance requirementsJob Duties:Technical OversightOversee and manage all draught and coffee-related operationsDevelop and implement technician schedulesEnsure all technical work meets SLA and approved standardsMaintain quality standards in line with company policiesInvestigate and resolve car stock discrepanciesConduct regular audits on car stock and toolsEnsure process rollout and compliance with proceduresCustomer ServiceAttend to customer queries and resolve issues promptlyUpdate customers on status of callouts and flagged concernsConduct quality surveys and liaise directly with trade brewersProvide expert technical advice to staff and customersMonitor industry trends to suggest innovations and improvementsFoster strong client relationships and deliver on technical needsTeam SupervisionRecruit, supervise, and evaluate technical staffDeliver ongoing training and staff developmentManage standby schedules across all areasSign off technician incentives and conduct performance reviewsPromote team morale and manage disciplinary processesLead, mentor, and support technicians to uphold service excellenceOperational EfficiencySubmit stock requests to warehouse for technician readinessMaintain vehicle maintenance trackers and reportsMonitor driver behavior using vehicle tracker reportsManage field staff leave tracker (annual, sick, etc.)Ensure proper system rates align with budgeted travel costsReview callouts and monitor for duplicated or reworked activitiesAuthorize private kilometers logged by field teamsReporting & Budget ControlPrepare ad hoc reports for management and directorsConduct quarterly draught scheduling reviews to improve efficiencyManage labor costs via strategic planning and productivity metricsMeet labor targets through route optimizationCompliance & QualityEns
https://www.executiveplacements.com/Jobs/D/Draught-and-Coffee-Quality-Supervisor-1199991-Job-Search-07-03-2025-04-33-30-AM.asp?sid=gumtree
7mo
Executive Placements
1
Our client is a high-quality equipment supplier for engineering, welding, and mining companies in South-Africa. They would like to appoint an External Sales Representative to Identify new sales prospects and manage existing clients to identify business opportunities as well as assisting the company to grow in the industry.Responsibility:KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES):
Sell products by establishing contact
Maintain and develop relationship with customers by providing support, information, and guidance
Recommending solutions
Visiting and quoting customers
Following up on quotation
Prepare reports by collecting, analysing, and summarizing information
Maintain quality service by enforcing company standards
Invoicing customers and order stock to complete customer back orders
Doing deliveries when needed
Following up on customer back orders
Completing customer planning and visits.
Doing cold calls to expand customer base
Arranging and doing demos on welding machines
Attending to all job-related administration
Attending to all ad-hoc duties required by management
Abide by the company’s SA’s Safety, Health, and Environmental policies and procedures
Reach monthly targets and GPs as discussed by Management and according to contract monthly
ACADEMIC REQUIREMENTS & EXPERIENCE:
Minimum Qualification: Matric
Tertiary Qualification: Will be advantageous.
Experience: Minimum 5 years Other:
Code 8 driver’s licence
Working with customers and maintaining customer relations
Sales experience
Experience in the welding industry
Problem solving skills
Ability to adapt to environment
Ability to plan route for the week and visit customers accordingly
Time management
KNOWLEDGE, SKILLS & ABILITIES:
Welding machines
Welding consumables
Gas and gas cutting equipment
Power tools
Lifting equipment
Generator
Abrasives
Spares Hand tools
Plasma system
Compressors
The Client Offers:
Competitive Market related / Negotiable
Cell Allowance
Commission
Fuel Card / Company use
Please Note: Own reliable Transport required.
Please send your CV and salary expectation to Pieter, email: careers@servicesolutions.co.zaConsultant Name: User User
1d

Service Solutions
1
A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : Commercial Refrigeration Solutions / Client ServiceBASIC SALARY : Market RelatedSTART DATE : A.S.A.P / ImmediateREQUIREMENTS:Minimum qualification Grade 12Relevant tertiary qualification will be advantageRefrigeration knowledge will be an advantageMinimum of 5 Years experience in a customer-service environmentMinimum of 3 Years experience in a supervisory/management roleIT knowledge and capability: Microsoft Office (Word, Excel, PowerPoint, and Outlook)Experience in Sage Evolution an advantageWillingness to work standbyExcellent communication skillsGood interpersonal skillClear and professional articulation when answering customer callsEnjoy working in a team environmentPositive attitude and ability to work against deadlines, proactively solve problemsAble to work under pressure DUTIES: Management:Responsible for customer after-sales services.Define performance KPIs for the team and track performance.Administer, finalize, and approve overtime on a weekly basis.Keep track of recalls by technicians, customers, and cabinet types on a weekly basisrecord reasons and corrective actions.Promote teamwork within the department and cross-functionally. Actively resolve issues that arise.Manage subcontractors to ensure the business meets customer needs and maintains cost targets, balancing internal technicians, overtime, and outsourced jobs.Perform duties cross-functionally with other departments when needed. Additional Responsibilities:Schedule call-outs with in-house technicians and subcontractors.Monitor call logging and provide tickets on the in-house system.Prepare and approve customer quotes as needed.Collect and address customer feedback regarding call-outs.Manage the weekend stand-by schedule. Administration:Liaise with senior management and directors regularly for feedback.Responsible for national ticketing and service performance of the service team.Ensure all tickets in the in-house system are processed efficiently and accurately to meet month-end deadlines.Prepare and sign off on customer quotes as needed.Monitor customer feedback regarding call-outs and immediately address any poor service feedback.Manage the weekend staff stand-by schedule.Manage, administer, and approve subcontractor documentation. Ensure subcontractors comply with the companys health and
https://www.jobplacements.com/Jobs/C/Client-Service-Manager-Refrigeration-industry-1167545-Job-Search-02-02-2026-00-00-00-AM.asp?sid=gumtree
20h
Job Placements
1
Are you an experienced leader with a passion for customer service and a keen interest in nature? We are looking for a Branch Manager & Customer Relationship Manager to oversee the Sales, Operations, and Accounts functions at our clients Port Elizabeth office, while also managing operations at their East London branch.What Were Looking For:The ideal candidate will have a strong background in management and customer relationship building, with a natural ability to lead and inspire teams. This role requires a proactive and hands-on approach, with a strong sense of responsibility, ownership, and the ability to work independently.Requirements:Relevant tertiary qualification.Strong management / senior supervisory experience.Experience in managing a sales, operations and finance team.Valid Code 8 Drivers LicenseFinancial acumenKey Skills & Attributes:Strategic business mindset.Excellent communication and organizational skills.Leadership abilities with a strong people-orientation.Attention to detail, efficiency, and a results-driven approach.Comfortable working in a hands-on environment.Proficiency in MS Office (Word, Excel, etc.).In-depth knowledge of the Port Elizabeth area.If youre a motivated leader who thrives in a customer-focused, operationally driven environment, wed love to hear from you! Apply today and be part of a team that values growth, service excellence, and teamwork.
https://www.jobplacements.com/Jobs/B/Branch-Manager--Customer-Relationship-Manager-1256062-Job-Search-1-27-2026-5-14-23-AM.asp?sid=gumtree
6d
Job Placements
1
Company and Job Description: The National Debtor & Treasury Supervisor will be responsible for overseeing national debtor management, treasury operations, and customer master data governance. This role plays a critical part in ensuring accurate financial reporting, strong cash flow management, and effective collaboration with branches, internal stakeholders, and external banking partners. Key Responsibilities: Manage and maintain dealer payment relationshipsProvide support to National Debtors Managers, including travel to regional branchesPrepare and deliver national debtor financial reporting (internal and external)Own and manage Customer Master Data, ensuring accuracy and complianceSupport and manage SAP S/4HANA system migration initiativesOversee Constellation system managementManage suspense accounts and resolve reconciling itemsCoordinate National Debtors KPIs and incentive structuresPerform treasury and bank administration functionsPrepare monthly bank reconciliations and investigate variancesMaintain strong working relationships with banking partnersManage debit orders and ad-hoc payment processesRespond to ad-hoc branch and management requestsAct as training coordinator for branch debtor teamsProvide contracts administration supportProduce accurate internal and external reports as requiredJob Experience and Skills Required:Completed MatricCompleted Diploma in Finance or Completed Credit Management qualification4 - 8 years experience in a similar national debtor, treasury, or finance supervisory roleSAP system migration experienceSAP S/4HANA or ECC Customer Master Data experience Apply now!
https://www.executiveplacements.com/Jobs/N/National-Debtor-and-Treasury-Supervisor-1258240-Job-Search-02-02-2026-10-14-39-AM.asp?sid=gumtree
6h
Executive Placements
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BRANCH MANAGER/EAST LONDON – Our client who specializes in the stocking & distribution of quality aluminium extrusions and window, door, shopfront and curtain walling systems is looking to appoint a Branch Manager to join their team.RequirementsMatricRelevant tertiary qualification in Business, Operations, or related field (advantageous).Minimum 5 years management experience with a sound track record in running a B2B business and understanding the factors that affect profitability of a stocking and trading business.Proven experience as a Branch Manager or in a senior leadership role within the building materials, aluminium, or construction supply industry.Strong leadership, people management, and customer service skills.Good knowledge of sales, distribution, and operational management.Financial acumen with experience in budgeting and cost control.Excellent communication and problem-solving abilities.Ability to work under pressure and deliver results. Key ResponsibilitiesLeadership & Team Development – Recruit, train, mentor, and manage staff to build a motivated, high-performing team with strong collaboration and engagement. Drive continuous improvement initiatives and staff development to enhance operational efficiency, productivity & customer service. Collaborate with senior management & contribute to strategic decision-making processes at the organizational level.Sales Growth & Market Development – Implement strategies to grow sales, expand the customer base, increase market share, and explore new geographical opportunities.Operations & Supply Chain Management – Oversee branch operations including sales, stock control (ensure adequate stock availability, minimize stock outs, dead stock and prevent stock losses) procurement, customer service, and supply chain efficiency. Implement and maintain procedures & SOPs to ensure efficient and effective business operations & controlsFinancial Management – Monitor and report on budgets, sales, expenses, and profitability; manage pricing, margins, and cost-control initiatives.Customer Service & Continuous Improvement – Drive service excellence, use customer feedback for improvement, and lead initiatives to enhance productivity, quality, and safety. Act as a key representative of the branch within the organization and in external forumsCompliance & Risk Management – Ensure compliance with laws, regulations, and company policies while safeguarding assets and implementing effective risk management strategies. Report any fraudulent, theft, collusive, suspicious, unproductive, malicious or instigative activities or attempts by any party.Salary: Market related
https://www.executiveplacements.com/Jobs/B/BRANCH-MANAGER-1258173-Job-Search-02-02-2026-07-00-15-AM.asp?sid=gumtree
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Executive Placements
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