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Results for it customer service jobs in "it customer service jobs" in Jobs in Cape Winelands in Cape Winelands
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Key Performance AreasBooking Appointments: Schedule appointments for vehicle servicing, maintenance, repairs, and other related services requested by customers.Customer Interaction: Interact with customers via phone, email, or in-person to understand their service needs, address inquiries, and provide information regarding available appointment slots, service options, and pricing.Appointment Scheduling: Use dealership management software or scheduling systems to book appointments, ensuring efficient allocation of service bays and technicians time.Service Recommendations: Provide customers with recommendations for routine maintenance based on mileage, manufacturer guidelines, and vehicle inspection results.Confirmations and Reminders: Confirm scheduled appointments with customers via phone, email, or SMS and send appointment reminders to reduce no-shows and ensure timely arrivals.Documentation: Maintain accurate records of appointments, service requests, customer information, and service histories in the dealerships database or CRM system.Coordination with Service Department: Liaise with the service department to ensure they are adequately staffed and prepared for scheduled appointments, including parts availability if needed.Upselling and Cross-selling: Identify opportunities to upsell additional services or products based on customers vehicle maintenance needs and dealership promotions.Customer Satisfaction: Ensure a high level of customer satisfaction by providing excellent service, addressing concerns or complaints promptly, and following up with customers post-service to ensure their expectations were met.Administrative Tasks: Assist with general administrative duties such as filing paperwork, processing payments, and maintaining a clean and organized workspace.Team Collaboration: Collaborate with other dealership staff, including service advisors, technicians, and parts department personnel, to ensure smooth operations and customer satisfaction.Compliance: Ensure compliance with dealership policies, procedures, and industry regulations related
https://www.jobplacements.com/Jobs/B/Bookings-Clerk-1252598-Job-Search-03-03-2026-00-00-00-AM.asp?sid=gumtree
2d
Job Placements
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Cashier Hardware StorePosition Summary:Our client a Trusted Retailer in the Hardware Sector are looking for a trustworthy and customer-focused Cashier with at least 2 years retail cashier experience to join our hardware store team. The successful candidate will handle transactions accurately while delivering excellent customer service.Key Responsibilities:Accurately process customer purchases using the POS systemHandle cash, card, EFT, and account paymentsIssue receipts, refunds, and exchanges according to store policyReconcile and balance cash drawer dailyAssist customers with product queries and basic hardware adviceDirect customers to the correct aisles or departmentsMaintain a neat and organized checkout areaSupport with stock packing and merchandising when requiredReport discrepancies or shortages to managementMinimum Requirements:Grade 12 / MatricMinimum 2 years experience as a cashier (hardware or retail environment preferred)Basic computer and numeracy skillsStrong customer service skillsHonest, reliable, and well-presentedWilling to work weekends and public holidaysCompetencies:Attention to detailAccuracy in handling moneyAbility to work under pressureGood communication skillsTeam playerPlease foward your CV to
https://www.jobplacements.com/Jobs/C/Cashier-1-1267145-Job-Search-3-2-2026-1-58-46-AM.asp?sid=gumtree
3d
Job Placements
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REQUIREMENTS MatricPrevious cashier or retail experience (essential)Strong numerical accuracyComputer literate (POS systems experience preferred IQ retail a benefit, must be able to use XLSX and Outlook)Professional telephone mannerAbility to handle pressure and multiple tasksExperience in paint, hardware or building materials (advantage)Honest, disciplined and dependableFully bilingual in Afrikaans and ExperienceDrivers licence preferableRESPONSIBILITIES Cashier & Point of SaleProcess customer transactions accurately (cash, card, account sales)Ensure all accounts are in good standing before supplyBalance till dailyIssue invoices and receipts correctlyMaintain neat and professional front counterTelephone & Customer ServiceAnswer incoming calls professionallyTake and relay clear messagesAssist with basic product queriesDirect calls efficiently to correct departmentFollow up on customer queries when requiredTechnical & Sales SupportAssist with quotationsSupport colour mixer and sales staffCapture orders correctly on systemEnsure correct pricing and discounts applied
https://www.jobplacements.com/Jobs/R/Retail-cashier-technical-services--telephone-supp-1263858-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
6d
Job Placements
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We are a busy Beauty Salon located in the heart of Stellenbosch. We are looking for a qualified beautician to join our team.
This is a FULL TIME position. If this opportunity is something you are interested in, please send us an email to info@reigningbeaute.co.za.
Beautician Responsibilities & Requirements:
• Lash Lift
• Brow Lamination
• Waxing
• Gel polish
• Tinting
• Facials
• Lash Extensions (bonus)• Manicure • Pedicure • Understanding of sanitation and sterilization standards
• Excellent customer service
• Must be able to work well in a team
• Must have Beauty qualifications
Job Type: Full-time
Starting date: March/April 2026
Salary: Basic & Comm (based on experience )
Hours:
Mon- Fri 8:30am - 5:30pm
Sat 8am-1pm
Location: Stellenbosch
1d
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RequirementsGrade 12 (Senior Certificate)Minimum 1 year experience in customer service, retail, or contact centre environmentFully bilingual in English and AfrikaansBasic computer skills (Excel, Word, Email)Strong interpersonal, communication, and organisational skillsBasic understanding of automotive mechanics or terminology advantageousAbility to work in a fast-paced service environment and support team operations By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the (processing and storing of such Personal Information by MPRTC and/or MPRTCs clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to Opt-Out of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
https://www.jobplacements.com/Jobs/J/JUNIOR-SERVICE-ADVISOR-AUTOMOTIVE-MOTORCYCLES-STEL-1266832-Job-Search-02-27-2026-04-29-29-AM.asp?sid=gumtree
6d
Job Placements
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What Youâ??ll Be Doing:Assist the marketing team with planning and rolling out multi-channel campaigns, from digital to in-store and events.Get involved in brand eventsâ??sometimes during weekends or after hours.Provide reliable admin support to keep everything running smoothly.Help put together creative product giveaways for competitions and sponsorships.Contribute to email and social media contentâ??both copy and design ideas.Act as a key link between head office, store teams, and customersâ??especially when it comes to resolving issues.Manage and monitor all relevant social media communities.Research customer behaviour and marketing trends to support strategic decisions.Keep track of customer communication requests and ensure they reach the right people.Support the execution of effective marketing campaignsâ??online and offline.Keep an eye on competitors and assist with analysis.Compile reports by collecting and analyzing sales and campaign data.Collaborate with the design team to create compelling promotional material.Assist with video content and fun ideas to boost product awareness online.Help organize promotional activities to support new product or service launches.Take on additional tasks as neededâ??every dayâ??s a little different!What Weâ??re Looking For:Minimum 2 yearsâ?? relevant marketing experience.E-commerce and digital marketing exposure is a definite advantage.Strong communication skills and a natural flair for customer service.Able to switch between tasks and priorities without losing focus.Confident using MS Office and has basic knowledge of Adobe Suite (Photoshop, Illustrator, etc.).A strong sense of responsibility and accountability.Ability to work well under pressure.A genuine passion for cooking and baking.Driverâ??s license and own transport is advantageous.Interested?Send your CV to
https://www.jobplacements.com/Jobs/M/Marketing-Coordinator-1264278-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
7d
Job Placements
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REQUIREMENTS MatricPrevious cashier or retail experience (essential)Strong numerical accuracyComputer literate (POS systems experience preferred IQ retail a benefit, must be able to use XLSX and Outlook)Professional telephone mannerAbility to handle pressure and multiple tasksExperience in paint, hardware or building materials (advantage)Honest, disciplined and dependableFully bilingual in Afrikaans and ExperienceDrivers licence preferableRESPONSIBILITIES Cashier & Point of SaleProcess customer transactions accurately (cash, card, account sales)Ensure all accounts are in good standing before supplyBalance till dailyIssue invoices and receipts correctlyMaintain neat and professional front counterTelephone & Customer ServiceAnswer incoming calls professionallyTake and relay clear messagesAssist with basic product queriesDirect calls efficiently to correct departmentFollow up on customer queries when requiredTechnical & Sales SupportAssist with quotationsSupport colour mixer and sales staffCapture orders correctly on systemEnsure correct pricing and discounts applied
https://www.jobplacements.com/Jobs/R/Retail-cashier-technical-services--telephone-supp-1264279-Job-Search-02-19-2026-22-28-43-PM.asp?sid=gumtree
13d
Job Placements
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Our client is seeking a Service Technician for their team in Stellenbosch.Location: StellenboschRequirements:Matric or equivalentDrivers LicensePlumbing and pipe fitting knowledge & experience not negotiableEnglish with Afrikaans preferred Willingness to travel preferredKnowledge of Water filtration plants will be an advantageElectrical experience advantageousBorehole experience advantageousAbout:Client communication and site inspections.Servicing of our Water filtration plants, i.e. knowledge of membranes, bag filters, pumps and motors.Chemical handlingPlumbing experience / Pipe fitting experiencePerform all diagnostics and analyses to troubleshoot and repair equipment in a timely, efficient manner.Install, upgrade, and maintain water purification equipment.Maintenance of plants on siteFault finding and repairs on site.Complete the job task checklist accurately and on time.Assist other employees with product and equipment delivery and installation.Maintain company vehicles, tools, and equipment.Communicate positively with the office, co-workers and customers to maintain positive public relations for the company.Basic computer experienceBasic Electrical knowledgeMust be able to operate independentlySalary:To be discussedHow to apply via our website:
https://www.jobplacements.com/Jobs/W/Water-Service-Technician-Stellenbosch-1266183-Job-Search-02-25-2026-10-36-13-AM.asp?sid=gumtree
8d
Job Placements
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The Administration controller will be responsible to perform clerical information processing tasks and activities associated with the update and maintenance of Store Operations records and registers. The Administration controller will also need to attend to general office applications with respect to the provision of routine procedural informationKEY RESPONSIBILITIES:1. Cash• Ensure that the banking is done daily in conjunction with the Store Manager as per the banking procedures• Ensure all cash ups balance with the banking• The drop safe must be always locked and the key kept by the Admin Controller. Cash float must be checked and all spare keys for the floats must be kept at a safe place sealed in packets in the safe. Cash floats must always balance, and the Admin Controller must take full responsibility for the safe• When cash ups are done, ensure that the cashiers balance. If there are shortages or over banking, this needs to be investigated and relevant corrective action taken2. Administration• Control the standard of Administration and Procedures in the Store and enforce the relevant disciplines to maintain these standards Prepare requisitions to replenish stock• Ensure daily morning file is done as per the filing procedures. All filing duties are: Cash Control File, Petty Cash File, Stock Control File 1, Stock Control File 2, Personnel File & Internal Request file. Make sure all slips are signed with the necessary signature/s including over-rides, voids, and refunds, till open and so on.• Ensure that reports are up to date. To be addressed on a daily basis. Start of Day Reports.• Authorizing all transactions – 5A level.• Lay-byes are the responsibility of the Admin Controller and the Cashiers. These must be checked, and spot checks must be done.• Admin Controller to make sure all RTS is done on a regular basis• Spot checks on Cashiers to be conducted• Controlling of the change daily.• General filing of memos and correspondence• Data capturing of stock received and sent from branch.3. Housekeeping• Maintain cleanliness in back office.• Maintain cleanliness at the Cash Desk area and return merchandise to the floor4. Security / Risk• Manage the security of the back office and front cash desk.• Ensure tags are secured in the store if not attached to merchandise• Ensuring that Health & Safety standards are met• Prevent shrinkage by ensuring all company processes and procedures are implemented5. Customer Services• Train staff in customer service at the cash desk• Assist customers with enquiries and complaints• Apply Customer Service principles in a friendly and enthusiastic manner daily• Continuously satisfy customer needs and attract clientele
https://www.jobplacements.com/Jobs/A/Admin-Controller-2IC-Assistant-Store-Manager-1264380-Job-Search-02-20-2026-03-00-19-AM.asp?sid=gumtree
13d
Job Placements
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Restaurant Manager Position – Franschhoek
We are looking for an experienced Restaurant Manager for a busy restaurant based in Franschhoek.
Requirements:
Proven experience as a Restaurant Manager
Strong leadership and staff management skills
Ability to perform well under pressure in a busy environment
Excellent customer service and communication skills
Must reside in the Paarl, Stellenbosch, or Franschhoek area
Must have reliable transport
If you meet the above requirements and are ready to join a dynamic team, please contact 072 011 1114.
14d
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Our client is seeking a qualified Electrician for a well-established electrical company based in Stellenbosch. Construction & Residential experience beneficial.Responsibilities:Assembly, installation, testing and maintenance of electrical equipment.Installation of electrical boxes, DB Boards, other enclosures, conduits (pipes, tubing, trunking), ground leads and connecting of power to different equipment/machinery.Wiring of circuit breakers, transformers and electrical equipment.Performing maintenance and identifying maintenance requirements on electrical equipment.Fault finding.Ensuring that preventative maintenance is executed according to schedule.Assisting with the installation and commissioning of new equipment.Performing ad-hoc duties.Reading and understanding electrical drawings.Commercial and industrial electrical installation services (three-phase and single-phase).Power continuity.Must adhere to the relevant electrical codes, procedures & safety policies.Experience & Qualifications:Residential Electrical experience beneficial.Experience in managing various isntallation and maintenance teams.Minimum Grade 12 or Equivalent Certification (NQF Level 4).Minimum of 2 years post-trade experience.No criminal record.Valid drivers license.Competencies:Positive energy and mindset.Proficient in both English and Afrikaans.Maintenance – Multi-discipline.Excellent fault-finding skills.Good communication skills.On-site team management skills.Coping with pressures and setbacks.Able to meet deadlines of high-pressure projects.Traceable, working knowledge and experience in the renewable energy field. (Inverters, Solar, etc.).Adhering to the company’s principles and values.Delivering results and meeting customer expectations.This position will require overtime work from time to time.Service excellence is key responsibility to clients.
https://www.jobplacements.com/Jobs/E/Electrician-1267704-Job-Search-03-03-2026-01-00-15-AM.asp?sid=gumtree
2d
Job Placements
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RequirementsGrade 12 (Senior Certificate)Motor dealership industry experience is essentialPrevious experience as a Bookings Clerk within a dealership environment preferredFully bilingual (English and Afrikaans); additional South African language advantageousExperience using dealership management systems or booking softwareStrong administrative and organisational skillsAbility to schedule and coordinate workshop capacity efficientlyGood understanding of vehicle servicing and maintenance (mechanical knowledge advantageous)Strong customer service orientation and communication skills By submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the (processing and storing of such Personal Information by MPRTC and/or MPRTCs clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to Opt-Out of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
https://www.jobplacements.com/Jobs/B/BOOKINGS-CLERK--AUTOMOTIVE-STELLENBOSCH-1266830-Job-Search-02-27-2026-04-29-29-AM.asp?sid=gumtree
6d
Job Placements
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Examples of duties & responsibilities:Support and create a professional wine tasting experience on the Farm, sharing your passion for our wines and our business with visitors.Offer friendly and knowledgeable wine tasting and food/wine pairing experiences for guests and visitors.Sell our wines!Other duties include stock take, administration, set up and cleaning down of guest areas and back of house spaces.Supporting our guest experiences at every touch pointSkills, experience & educational requirements:Matric or equivalent qualification.Previous wine service or wine tasting experience is essential.Sound wine knowledge, most likely complimented with a relevant diploma or extra study. Ideally level WSET2 or similar.Excellent communication skills.Strong service orientation and ability to work late to support customer needs.Applicants must be willing to work weekends and public holidays. *ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*
https://www.jobplacements.com/Jobs/W/Wine-Educator-1264714-Job-Search-02-20-2026-10-31-47-AM.asp?sid=gumtree
13d
Job Placements
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