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1) Book good quality
appointments telephonically, 2) Cook lunch daily and 3) Clean our office
daily.
There
are 3 x components to this job: -
1. Cold
Calling (outbound cold calling on the telephone).
2. Cooking
Lunch daily at our office, for our team of 6 people.
3. Cleaning
our Office daily.
This
is an office-based job (in Randburg, Gauteng). Preference will be given to Unemployed,
South Africans of All Races.
The
role is an Office Helper/Cook and Telemarketer
involved in Telesales, and involves outbound telephonic cold calling. No experience
necessary, training will be provided.
We
are looking for someone with the following skills/traits: -
- Must
speak well on the phone (English).
-
Good email skills (Outlook), and letter typing skills (Word).
-
Someone with excellent Cooking skills, and who is passionate about Cooking, and
providing high quality meals for our team.- Must be a South African citizen.
You
will need to perform the following functions: -
-
Do cold calling, and Book good quality appointments telephonically for
your Manager to attend.
-
Cooking Lunch daily at our office, for our team of 6
people.
- Cleaning our Office daily.
- Some
Admin duties.
-
Meet your goals/targets and fit in with our small team.
We
offer a Basic Salary and a couple Incentives. Preference will be given
to Unemployed, South Africans of All Races. We are a small Company, with
a healthy and exciting future. Training will be provided to the successful
applicant. If you meet the criteria above, then you can send your CV to mineshk123@gmail.com
DO NOT RE-POST THIS ADVERT
ON YOUR PRIVATE CHAT GROUPS. WE DO NOT CONSENT TO ANY RE-POST OF THIS
ADVERT.
Randburg
We are the leading Debt Review company in South Africa, recognized as the top National Debt Review company at the Annusl Industry Awards in 2024 & 2025 by our industry peers, after consistently ranking in the top 5 for the past five consecutive years.
Our mission is to serve South African consumers who are struggling with debt, as we work with them to achieve financial freedom.
We are looking for an energetic, customer centric and seasoned Debt Review Administrator to join our vibrant administration team.
TECHNICAL CRITERIA / SKILLS
- Matric with Math/Math Literacy
- Minimum of 3 years plus exposure in a debt review administration environment is essential, and non negotiable for this role
- MS Office proficiency at intermediate to advanced level is a prerequisite
- Fluent in English plus any other official language/s
- Good communication skills and an engaging telephonic manner.
- Excellent work ethic
Key job outputs / tasks / responsibilities
1. SUSPENSIONS (Form 17.W)
Receiving Suspension Requests:
Receive client suspension requests from internal departments due to non-payment.
Update client file status to Suspended on Finwise and relevant systems.
Processing Suspensions:
Generate and issue Form 17.W to all creditors.
Update NCR DHS indicators to reflect suspension status.
Conduct client callbacks regarding suspended files.
2.. CANCELLATIONS
Receiving Cancellation Requests:
Receive cancellation instructions from the Collections Department.
Processing Cancellations:
Verify client details and ID on NCR DHS.
Cancel client files on Finwise where applicable.
Issue and send Form 17.W where required.
Conduct callbacks for cancelled files.
3. REJECTIONS [amended to status B”](NCR)
Processing Rejections:
Receive rejection notifications from Debt Counsellors.
Cancel client files on Finwise.
Issue and distribute Form 17.2 rejection notices to creditors and credit bureaus.
4. COURT ORDERS [Amended to status “G” (NCR)
Court Order Administration:
Receive Notices of Intention (NOI).
Submit required documentation to the NCR.
Update DHS status to “G” or “G1” accordingly.
5. REINSTATEMENTS
Reinstate clients from Completed status on DHS (including F1, F2, and G statuses).
Ensure accurate system updates and compliance with NCR requirements.
6. CLIENT ASSISTANCE & SUPPORT
Telephonic Support:
Assist clients with portfolio and payment queries.
Provide guidance on clearance procedures and debt review processes.
Client Walk-Ins:
Assist walk-in clients with suspensions, cancellations, and Form 19 queries.
7. REGULATORY & ADMINISTRATIVE RESPONSIBILITIES
Issue Form 19 and send certified copies to relevant parties.
Issue Form 17.7 to decline transfer requests on DHS.
Update NCR DHS daily (deceased, settled, completed statuses).
Attend to call logs and callback requests for suspended clients.
Process paid-up letters and legal documents (e.g., Legal Wise, Life Power).
Manage and respond to emails received across debt counsellors from all entities within the Group.
On offer is an above market related salary and the opportunity to be part of an award-winning team making a difference in the lives of ordinary South Africans every day.
If you meet all the above requirements, please submit a detailed CV, your minimum salary expectation and availability to start, to:
Raania at
pda5@dcexperts.co.za
If you are not invited for interview within 2 weeks, please accept that your application was not successful in this round. In line with POPIA, please indicate clearly in your email response if you do not want us to retain your details on our candidate database for future opportunities.
Goodwood
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