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A leading organization is seeking an IT Technician to join their internal IT team. This role focuses on providing first-line and second-line support for hardware, software, and network issues, ensuring smooth operations across multiple sites. Youll work closely with senior IT staff and assist with server maintenance, network changes, and software deployments.Key ResponsibilitiesProvide first-line and second-line support for internal usersSetup, configure, and troubleshoot email accounts, printers, VoIP phones, scanners, and shared devicesInstall and maintain laptops, desktops, and peripheralsTroubleshoot network issues (Wi-Fi, cable faults, IP conflicts, slow connectivity)Assist with onboarding new staff (workstation setup, accounts, permissions)Log, track, and close support tickets timeouslyPerform site visits for hardware repairs and troubleshootingAssist senior IT with server maintenance, network changes, software deployments, and backup checksMaintain accurate documentation and adhere to IT policiesJob Experience and Skills RequiredEducation:CompTIA A+ and N+ (or equivalent experience)Experience:Solid understanding of IMAP email configurationStrong knowledge of Windows 10/11 user supportBasic networking knowledge (DHCP, DNS, VLAN basics, Wi-Fi troubleshooting)Ability to troubleshoot user applications, VoIP telephony, printers, scanners, and workstation hardwareRequirements:Own reliable vehicle and valid drivers license (travel required)Willingness to work overtime occasionally for critical incidentsComfortable working independently at remote branchesUnderstanding of cybersecurity basics (password hygiene, MFA, phishing awareness)Optional but Advantageous:Server administration (Windows Server / Linux)Virtualization (Proxmox, Hyper-V, VMware)Exposure to Autodesk Vault / InventorCCTV systems troubleshootingVersion control (SVN)Basic scripting (PowerShell / Bash)IT asset management experienceBasic SQL knowledgePersonal Attributes:Strong troubleshooting mindsetGood communication and customer-service skillsIndependent, reliable, and proactiveAbility to work under pressure and prioritize tasks effectivelyWillingness to learn and grow within the roleApply now!
https://www.jobplacements.com/Jobs/I/IT-Technician-1241351-Job-Search-11-21-2025-04-13-25-AM.asp?sid=gumtree
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What youâ??ll have to do?targeting the United Kingdom marketplaceconduct cold callssetup meetings and advance dealsdevelop and grow â?? personally and professionallyoperate with Hubspot CRM and maintain clientâ??s personal datasell software development services and hit quarterly plansdeliver results and earn commissionsRequirementsFluent English, both verbal and writtenExperience in salesUnconditional love for making salesEasily find a common language with any kind of stranger
https://www.jobplacements.com/Jobs/S/Sales-Development-Representative-1179184-Job-Search-11-28-2025-00-00-00-AM.asp?sid=gumtree
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The Production Support Manager is responsible for leading and managing the team that ensures the stability, performance, and availability of all production software applications and systems. This role is a critical link between development, operations, and the business, focusing on swift incident resolution, effective problem management, continuous service improvement, and maintaining high levels of service for customers and internal stakeholders.What youll do:Leadership & ManagementLead, mentor, and manage a team of Production Support Analysts and Engineers, fostering a high-performance, customer-focused, and collaborative culture.Manage team resources, schedules, and on-call rotations (including 24/7/365 coverage) to ensure adequate support and coverage for all critical systems.Set performance goals, conduct reviews, and manage professional development for team members.Manage relationships with external vendors, outsourced support partners, and internal cross-functional teams (Development, QA, Infrastructure, etc.). Incident, Problem, and Change ManagementOversee the Incident Management process, ensuring timely identification, triage, escalation, communication, and resolution of production issues and outages.Act as the Major Incident Manager during critical system failures, coordinating all necessary teams and communications until resolution.Drive the Problem Management process, including leading and performing Root Cause Analysis (RCA) for all significant incidents, documenting findings, and ensuring preventative measures are implemented by the appropriate teams.Ensure adherence to Change Management policies for all production system changes, updates, and releases, minimizing risk to the live environment.Develop, refine, and enforce production support processes and Standard Operating Procedures (SOPs) in alignment with ITIL best practices. System Monitoring & Service ImprovementEstablish, monitor, and report on key service metrics (KPIs) and Service Level Agreements (SLAs) such as Mean Time to Resolution (MTTR), system availability, and incident volume.Oversee and manage system monitoring, alerting, and logging tools to proactively identify and address potential system health and performance issues.Collaborate with Development/Engineering teams to improve the supportability, resiliency, and performance of applications.Drive continuous service improvement by identifying and implementing automation opportunities for routine support tasks, monitoring, and problem resolution.Stakeholder Communication & DocumentationProvide timely, clear, and professional communication of system status, outages, and resolutions to business stakeholders, executive leadership, and customers.Oversee the
https://www.jobplacements.com/Jobs/P/Production-Support-Manager-1242729-Job-Search-11-27-2025-02-00-15-AM.asp?sid=gumtree
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