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Chief Operations Officer

14 hours ago3 views
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General Details
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description

Role Purpose

The COO will lead the strategic direction and operational management of the Training Academy. The initial focus is on strengthening the South African market, followed by expansion into selected African countries by 2028.
The role ensures the delivery of high-quality training programmes, financial sustainability, and the academys positioning as a leading training provider.

Key Responsibilities

Strategic Leadership

  • Develop and implement a strategic plan to expand the academy within South Africa and into Africa by 2028
  • Identify and pursue new business opportunities and strategic partnerships
  • Monitor industry trends and competitor activity to guide decision-making
  • Analyse South African and African markets to identify current and future skills gaps and training opportunities

Operational Management

  • Oversee day-to-day academy operations, ensuring efficient delivery of training programmes
  • Implement policies and procedures to maintain high training and service standards
  • Manage budgets, financial performance, and resource allocation

Learning & Development

  • Design and implement an employee learning and development framework aligned to business and marketing strategy
  • Develop engaging learning solutions including e-learning, instructor-led, blended learning, and on-the-job training
  • Lead the design and rollout of blended learning programmes
  • Identify and implement appropriate learning technologies (LMS, authoring tools, and digital platforms)
  • Continuously review and update curriculum to meet evolving business and market needs

Business Development

  • Build and maintain relationships with government bodies, corporate clients, SETAs, and educational institutions
  • Develop and execute marketing and sales strategies to attract and retain clients
  • Represent the academy at industry events, conferences, and networking platforms
  • Drive strategic sales plans across South African and African markets
  • Implement pricing strategies that balance sales growth and gross profit

Team Leadership

  • Lead, mentor, and develop a high-performing team of employees and trainers
  • Foster an inclusive, innovative, and high-performance culture
  • Conduct performance reviews and provide ongoing feedback
  • Facilitate career development discussions and individual development plans
  • Partner with HR and leadership to deliver talent development, succession planning, and leadership programmes

Quality Assurance

  • Ensure compliance with regulatory requirements and industry
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Executive Placements
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