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Service Desk Analyst (L1) Deliver top-tier first-line IT support in a dynamic, customer-focused environmentIT Support | Johannesburg | Full-Time | 08:30 18:00 BST (Shift Rotation)About Our Client Our client is a growing technology services provider committed to delivering responsive, high-quality IT support to businesses across various sectors. With a collaborative culture and a dedication to continuous improvement, they take pride in fostering a supportive environment for both clients and team members. Their Johannesburg office is key to supporting clients worldwide, ensuring seamless and proactive service delivery.The Role: Service Desk Analyst (L1) As a Service Desk Analyst (L1), youll be the first point of contact for end-users requiring technical support. Your role is to ensure fast and effective resolution of common IT issues, escalate complex matters to senior support tiers, and deliver a consistently excellent service experience. This is a customer-facing position ideal for someone eager to grow their IT support career in a fast-paced environment.Key ResponsibilitiesProvide first-line support to clients via phone, email, and remote access toolsTroubleshoot and resolve issues across desktop, server, network, and cloud systemsLog, manage, and follow through on support tickets to resolution or escalationMaintain professional, clear, and friendly communication with all end-usersAssist with software licensing, procurement queries, and general IT guidanceCreate and maintain technical documentation and internal knowledgebase articlesSet up and configure desktops, laptops, printers, and other hardwareAbout You12 years of experience in an IT support role (MSP experience is a bonus)Strong knowledge of Windows 10/11 and macOSProficient in Microsoft 365 and Google WorkspaceUnderstanding of TCP/IP, DNS, DHCP, and Active DirectoryLogical problem-solver with strong troubleshooting skillsCustomer-oriented with a clear and professional phone mannerAble to manage and prioritise tasks independentlyFlexible, proactive, and a reliable team playerThis is a great opportunity for a junior IT professional looking to deepen their support experience while working with a highly skilled team across global clients.
https://www.jobplacements.com/Jobs/S/Service-Desk-Analyst-L1-1200040-Job-Search-7-3-2025-10-06-14-AM.asp?sid=gumtree
7mo
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Able to analyse and resolve software problems. Able to work independently and take initiative in a self directed enviornment. Design and develop web interfaces and backend systems using Agile methodologies.
https://www.jobplacements.com/Jobs/S/Software-Engineer-1213647-Job-Search-2-4-2026-6-47-20-AM.asp?sid=gumtree
6d
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What you will be doing:Analyse complex datasets to identify trends, patterns, and correlations that drive actionable insights.Develop, implement, and validate machine learning algorithms and statistical models.Build, operationalise, maintain, and explain predictive models to business and technical stakeholders.Participate in the analysis, design, development, troubleshooting, and support of the reporting and analytics platform.Develop BI solutions using SQL, ETL scripting, database programming, and reporting tools on the Microsoft BI stack.Build scalable data pipelines for collecting, processing, and analysing large volumes of structured and unstructured data.Automate recurring analytical processes and monitor ongoing performance.Collaborate with actuaries, underwriters, and other stakeholders to integrate data science solutions into business workflows.Manage multiple tasks simultaneously and respond quickly to data-related issues.What we are looking for:Bachelorâ??s Degree or Diploma in Informatics, Computer Science, Statistics, Mathematics, or Information Technology, or equivalent experience.4+ yearsâ?? experience working as a Data Scientist or in a similar BI-focused role.Strong experience with Power BI, Azure Data Factory, and Azure Synapse Analytics.Advanced proficiency in Python / R, C++, C#, or Java.Extensive experience with Microsoft SQL Server and T-SQL.Strong understanding of statistical concepts, data modelling techniques, and experimental design principles.Experience developing BI solutions in medium to large organisations.Familiarity with the financial services industry, particularly insurance, is advantageous.Experience with machine learning libraries such as TensorFlow, PyTorch, and scikit-learn.Exposure to big data technologies (Hadoop, Spark, Kafka) and cloud platforms (Azure, AWS, GCP) is beneficial.Excellent problem-solving, communication, and stakeholder engagement skills.Please note: If you do not hear from us within 3 weeks, consider your application unsuccessful.Follow for the Latest VacanciesJoin Psybergate Careers Channel here:
https://www.jobplacements.com/Jobs/B/BI-Data-Scientist-1257694-Job-Search-01-30-2026-10-17-54-AM.asp?sid=gumtree
6d
Job Placements
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What you will be doing:Prepare and execute assumption review and model development validation workplans.Review actuarial assumptions including lapses, mortality, expenses, and other key inputs used in long contract boundary models.Review and pressure test contract boundary assumptions across IFRS 17 and SAM bases.Review and validate gross and financial reinsurance Prophet models and associated outputs for both existing and new models.Perform validation on SAM and IFRS 17 models, including ORSA projections.Review IBNR triangulation methodologies and outputs.Provide high-level review of IFRS 17 and SAM annual results.Document, communicate, and present validation findings to Balance Sheet Management functions and broader stakeholders.Work closely with the outsourced Head of Actuarial Function to provide assurance on validation activities and outcomes.Contribute to actuarial governance, review processes, and regulatory compliance requirements.What we are looking for:Fellow of the Actuarial Society of South Africa (Life Fellowship preferred).Life Practising Certificate (advantageous)+10 years post-qualification actuarial experience.+ 5 years experience in a senior validation, modelling, or actuarial assumption governance role.Advanced understanding of Life valuations across IFRS 17 and SAM.Strong Prophet model development and validation capability.Advanced understanding of financial reinsurance mechanics.Deep knowledge of actuarial standards, regulatory frameworks, and balance sheet management practices.Please note if you do not hear from us within 3 weeks, consider your application unsuccessful.Follow for the Latest VacanciesJoin Psybergate Careers Channel here:
https://www.jobplacements.com/Jobs/H/Head-Actuarial-Assumption-Model-Validation-1258743-Job-Search-02-03-2026-10-17-23-AM.asp?sid=gumtree
6d
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Who are we: An internal agency for a FMCG corporation.Who we are looking for: A driven and creative Digital Marketing Coordinator to join our marketing team.What will you do: As a Digital Marketing Coordinator, you will be responsible for implementing our Digital Marketing strategy in order to increase our online presence that will have a measurable impact on our marketing and sales efforts. You will be working closely with the Marketing and Sales departments. Responsibilities (include but are not limited to):Develop and implement digital marketing strategies for clients that align with their business objectivesConduct thorough research and analysis to identify target audiences, trends and opportunitiesOversee digital campaigns across various platforms such as social media, search engines and email marketingCollaborate with the design team to create engaging and visually appealing content for social media, blogs, emails and websiteMonitor and analyse campaign performance using various tools such as Google Analytics and provide regular reports to clientsContinuously optimise campaigns based on data and insights to improve ROIStay updated with the latest digital marketing trends and tools and actively seek new and innovative ways to improve our strategiesMaintain strong relationships with clients and provide exceptional customer serviceWhat you need:Bachelors degree in Marketing, Communications, or a related fieldAt least 2 years of experience in digital marketing, preferably in an agency settingStrong understanding of digital marketing concepts, such as SEO, SEM, social media, email marketing and content marketingExperience in creating and managing campaigns on popular platforms such as Google Ads, Facebook Ads Manager and LinkedIn AdsProficient in analytics tools, such as Google Analytics and Facebook InsightsKnowledge of web design and development is a plusExcellent communication skills and ability to work in a team environmentStrong analytical and problem-solving skillsCreative mindset with a keen eye for design and visualsAbility to manage multiple projects and meet deadlines
https://www.jobplacements.com/Jobs/D/Digital-Marketing-Coordinator-1258463-Job-Search-02-03-2026-03-00-17-AM.asp?sid=gumtree
6d
Job Placements
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Who are we: An internal agency for a FMCG corporation.Who we are looking for: An Events and On-Trade Activation Coordinator with a passion for creating standout brand experiencesWhat will you do:Scope of the role: To implement and manage as tasked, the successful creation, development and roll-out of Client marketing communication in a TTL capacity and manage all required administrative tasks.Responsibilities (included, but are not limited to):Event CoordinationAttend brand activations and events to oversee set up, break down, brand ambassadors and sales mechanicPlan event with attention to financial and time constraintsManage all event operations (preparing venue, invitations etc.)Do final checks at the day of the event (e.g. tables, technology) to ensure everything meets standardsOversee event happenings and act quickly to resolve problemsEvaluate event’s success and submit reportsDevelop a complete understanding of the requirements for every eventResearch vendors and make selections based on their creativity, quality and costBook venues, schedule guests, draft and finalise contracts and lock down day-of logisticsDevelop content for event materials and work with graphic designerHandle day-to-day administration of events and programmes, including order placements, vendor monitoring, travel planning, restaurant reservations, attendee participation, registration counts, RSVP tracking and issues resolutionTrade show execution support, work with marketing team to plan and execute trade shows as well as support in planning and executionAdministration: Check event recaps and organise event photos and provide weekly activation recaps and reportsMarketing Inventory Management: Manage and organise event and activation collateralWhat you need:Experience in working on events in the beverage sector would be preferredOwn car and valid drivers licenseProficiency in project management softwareAbility to work under pressure and manage deadlinesStrong communication and interpersonal skillsOrganised and thoroughTime management
https://www.jobplacements.com/Jobs/E/Events-and-On-Trade-Activation-Coordinator-1258461-Job-Search-02-03-2026-03-00-17-AM.asp?sid=gumtree
6d
Job Placements
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Our client is a large, established South African organisation with a central Head Office environment in JohannesburgPosition Overview:Reporting to the IT Project Manager, the successful candidate will:Provide IT Project Office administrative support by coordinating project activities, managing schedules, arranging assignments, and communicating progress to project stakeholders.Support the delivery of IT projects by ensuring adherence to project management processes, quality standards, governance requirements, and administrative best practices.Key Performance Areas:Support the Project Manager - Maintain and Implement Projects:Set project timeframes, durations, expected results, dependencies, and resource allocations in line with time, budget, quality, and scope constraints.Coordinate project activities according to approved project plans.Monitor project progress and identify and address potential issues.Take responsibility for project tasks assigned by the Project Manager.Coordinate project risk analyses.Project Office Administration:Prepare and distribute project documentation in the prescribed format to internal teams and key stakeholders.Retrieve and consolidate required project information, including user requirements and supporting documentation.Create and maintain policy documents and filing systems in accordance with organisational systems and procedures.Manage phone and email enquiries and refer appropriately.Schedule project meetings, prepare agendas, distribute documentation, record minutes, and track decisions, actions, and next steps.Communicate meeting outcomes to stakeholders in the prescribed format.Attend internal and external meetings as agreed with the Project Manager.Order required project resources, including equipment and software.Perform additional administrative and support duties as required. Quality Assurance:Coordinate quality controls to ensure project deliverables meet defined requirements.Manage store development engagements with IT vendors.Reporting:Measure and report on project performance.Issue Identification and Resolution:Compile and maintain lessons learned documentation.Maintain the RAID log.Governance:Ensure adherence to project management processes by all project team members.Customer Service:Ensure all work meets required project management quality and accuracy standards.Act as the primary point of contact for project participants.
https://www.jobplacements.com/Jobs/I/IT-Project-Administrator-1258385-Job-Search-2-3-2026-2-15-28-AM.asp?sid=gumtree
6d
Job Placements
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The Junior Designer will support the creative team by producing high-quality artwork, layouts, and print-ready materials across a range of pharmaceutical brands, ensuring accuracy, compliance, and excellent execution.Key ResponsibilitiesDesign & Creative SupportAssist in the design and development of promotional materials for pharmaceutical and healthcare clientsCreate layouts for both print and digital assets, including:Detail aidsPatient brochuresSales force materialsSocial media assetsJournal advertisementsApply brand guidelines consistently across all creative workContribute to concept development under the guidance of senior team membersDTP (Desktop Publishing) SkillsPrepare documents for professional print production with strong attention to typography, layout, and formattingManage multiple file types and versions efficientlyEnsure correct use of styles, grids, and formatting for clean, polished outputDesign, dtp and repo will be a big part of your everyday tasks Work confidently in Adobe Creative Suite, particularly:InDesignIllustratorPhotoshopAI / Digital - would be a benefit Animation / GIFsReprographic & Print Production SkillsPrepare accurate, press-ready artwork according to printer specificationsSet up files correctly for:Bleeds, trims, crop marksCMYK colour profilesImage resolution standardsEnsure compliance with pharmaceutical industry requirements, including legal copy and mandatory informationAgency & Team CollaborationWork closely with designers, copywriters, account managers, and medical copywritersTake direction and feedback constructivelySupport the studio with production tasks and artwork amendmentsMaintain organised file structures and version controlKey Skills & CompetenciesEssential SkillsStrong design and layout ability with an eye for detailSolid understanding of typography and print production processesCompetency in Adobe Creative Suite (InDesign essential)Good repro and artwork preparation skillsAbility to work accurately under deadlinesStrong organisational and communication skillsDesirable SkillsBasic understanding of medical advertising compliance and approval processes is beneficialFamiliarity with digital formats (HTML banners, email layouts, social content, digital, short videos and gifsMotion or video editing skills (After Effects/Premiere) a plusQualifications & ExperienceDiploma or Degree in Graphic Design or related field2 Years studio or agency experience (internships included)Portfolio demonstrating strong layout, DTP, and print-ready executionPersonal AttributesDetail-driven and quality focusedEager to learn and develop within an agency environ
https://www.jobplacements.com/Jobs/J/Jnr-Graphic-Designer-1258338-Job-Search-02-02-2026-16-18-47-PM.asp?sid=gumtree
7d
Job Placements
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The RoleAs Account Manager, you will be the trusted advisor for a portfolio of existing clients, ensuring they receive maximum value from their IT solutions while identifying opportunities to grow and strengthen each relationship.Youll act as the primary point of contact, coordinating with internal teams to deliver seamless service, anticipate client needs, and unlock mutually beneficial growth opportunities.Key ResponsibilitiesOwn and manage relationships with assigned customer accountsBuild strong, trusted partnerships with key stakeholders and C-level decision-makersEnsure service delivery meets (and exceeds) client expectationsIdentify cross-sell and upsell opportunities aligned to genuine client needsCollaborate closely with Support, Projects, and Sales teamsProvide insights into client challenges, risks, and future opportunitiesConduct regular account reviews and client meetingsMaintain accurate reporting and recommendations for improvementsWhat Youll Bring35 years experience in Account Management / Sales, ideally within IT Managed ServicesStrong consultative selling and relationship-building skillsSolid understanding of IT infrastructure, cloud, and cybersecurity conceptsExposure to Microsoft 365 (Exchange, SharePoint, Teams, Intune) advantageousConfident communicator with strong client engagement skillsHighly organised, self-managed, and able to juggle multiple accountsProfessional, well-presented, and client-facingown reliable vehicle and valid drivers licenceIf youre passionate about account management, love working with clients, and want to make a real impact in a respected IT services business, wed love to hear from you.
https://www.jobplacements.com/Jobs/A/Account-Manager-1258071-Job-Search-02-02-2026-04-26-53-AM.asp?sid=gumtree
7d
Job Placements
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