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ENVIRONMENT:A document Automation Solutions company is seeking a Junior Support Agent to join their team. You will be the first line of defense for their document management and process automation ecosystem, as well as their Print management software packages that are sold to their customers. DUTIES:Tier 1 Support (Initial triage of the support request)Tier 1 TroubleshootingSystem MaintenanceSystem Updates REQUIREMENTS:Technical Requirements (Must-Haves) – Min 3 years’ experience SQL Knowledge (Microsoft SQL) PostgreSQL is an Advantage. Microsoft SQL Server 2016 and aboveBasic Web Technologies Familiarity with HTML/CSS and an introductory understanding of JavaScript for client-side form logic.Basic understanding of AI and Natural Language PromptsTechnical Troubleshooting skills. The ability to do basic problem-solving.Windows Environment experience. Navigating Windows Server environments and managing basic IIS (Internet Information Services) settings. Windows Server 2016 and aboveWindows Desktop Environment Experience: Navigating Windows Desktop environments and managing basic services and software packages.Basic Networking skills: Familiar with how a network is set up and configured. Advantages Requirements: A Basic understanding of APIs and how data moves between different software platforms.Experience with Regular Expressions (RegEx) for data validation and pattern matching.Knowledge of document management and workflow technologies.MAC OS Environment experience with navigating and managing basic ServicesLinux OS Environment experience with navigating and managing basic services and applications ATTRIBUTES:Patience: The ability to translate tech-speak into plain English for non-technical users.Documentation Skills: A commitment to logging tickets accurately.Adaptable: The ability to learn new technologies and grow core skills to fulfil other roles in the organization. The ability to work under intense pressure.
https://www.jobplacements.com/Jobs/J/Junior-Support-Agent-JHB-1274418-Job-Search-03-23-2026-07-00-15-AM.asp?sid=gumtree
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Based in Johannesburg, South Africa, a well-established organisation within the technology and business solutions sector is seeking a skilled ADABAS Developer to join their team. The company is known for delivering high-quality, enterprise-level systems and supporting large-scale operational environments across various industries. They are committed to innovation, stability, and long-term growth, offering employees a collaborative environment where technical expertise and problem-solving are highly valued. The organisation operates within a mature IT landscape, managing complex legacy systems while driving continuous improvement and modernisation initiatives. They are looking for a candidate who is passionate about system enhancement, reliable application performance, and delivering robust solutions that support business-critical functions.
https://www.jobplacements.com/Jobs/A/ADABAS-Developer-1274171-Job-Search-03-22-2026-16-21-09-PM.asp?sid=gumtree
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Key Responsibilities (What You Will Do):Deliver handsâ??on support for both software and hardware solutions.Manage service calls and installations with precision and professionalism.Diagnose, troubleshoot, and resolve customer queries quickly.Escalate issues when needed and ensure the proper closure of every case.Handle onsite networking challenges and fault prevention.Provide accurate reports and feedback to clients and internal teams.Key Requirements and Skills (What You Bring to the Table):2+ years experience in time & attendance/access control systems.Strong background in call centre and field support.A+ and N+ certifications and solid networking knowâ??how.Excellent communication skills and a customerâ??first mindset.Valid drivers license and the ability to work under pressure.Punctual, honest, and reliablealways ready to deliver.Whats in it for you? This role goes beyond just fixing problems, as you will be building trust, keeping businesses connected, and ensuring that technology empowers rather than frustrates. Every day brings new challenges, and your expertise will make a real impact.If you thrive on troubleshooting, building strong client relationships, and making technology work seamlessly, then lets make this happen. Apply Now!
https://www.jobplacements.com/Jobs/S/Software-Support-Consultant-1274295-Job-Search-03-23-2026-00-00-00-AM.asp?sid=gumtree
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Our Development team is looking for a Development Administrator to provide administrative and coordination support to the Agile Project Coordinator and Software Development Department to ensure smooth project execution, accurate reporting, proper documentation management, and effective departmental operations.Key Tasks:Agile Project SupportSupport sprint planning, reviews and retrospectives by preparing agendas and recording minutesTrack action items and follow up on outstanding tasksMaintain sprint trackers and ensure Jira boards reflect accurate status updatesAssist with backlog hygiene and ticket categorisationSupport monitoring of planned, unplanned and service work allocation Documentation ManagementMaintain project documentation, including? User stories? Sprint backlogs? Scope documents? Release notes? Meeting minutes? Change logs? Ensure documentation is stored according to departmental standards? Maintain version control and structured filing? Assist with audit documentation preparation Reporting and Data TrackingExtract data from Jira and Faveo Compile weekly sprint reports Assist with monthly KPI reporting Track completed vs planned work Support preparation of Steering Committee or management reports Validate data accuracy before distribution Departmental CoordinationSchedule meetings for Development Department Distribute agendas and minutes Track deadlines and follow-ups Assist in coordinating communication between Development and other departments Act as administrative liaison when required Tool and System AdministrationSupport administration of: ? Jira ? Faveo ? Google Sheets dashboards? Support cleanup and maintenance of project data Administrative SupportMaintain departmental recordsAssist with onboarding documentation for new software developers Support preparation of internal policies and procedural documentation Assist the Agile Project Coordinator with general project administration Support continuous improvement initiatives within the departmentEssential Qualifications:Matric (Grade 12) or equivalent qualificationRelevant Diploma or Certificate in Project Management, Busin
https://www.jobplacements.com/Jobs/D/Development-Administrator-1274228-Job-Search-3-23-2026-6-00-44-AM.asp?sid=gumtree
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Role OverviewThe Junior Support Agent will be the first line of defence for the clients document management and process automation ecosystem, as well as the Print management software packages that are sold to our customers.Key ResponsibilitiesTier 1 Support (Initial triage of the support request)Tier 1 TroubleshootingSystem MaintenanceSystem UpdatesTechnical Requirements (Must-Haves) Min 3 years experienceSQL Knowledge (Microsoft SQL) PostgreSQL is an Advantage. Microsoft SQL Server 2016 and aboveBasic Web Technologies Familiarity with HTML/CSS and an introductory understanding of JavaScript for client-side form logic.Basic understanding of AI and Natural Language PromptsTechnical Troubleshooting skills. The ability to do basic problem-solving.Windows Environment experience. Navigating Windows Server environments and managing basic IIS (Internet Information Services) settings. Windows Server 2016 and aboveWindows Desktop Environment Experience: Navigating Windows Desktop environments and managing basic services and software packages.Basic Networking skills: Familiar with how a network is set up and configured.Advantages Requirements: A Basic understanding of APIs and how data moves between different software platforms.Experience with Regular Expressions (RegEx) for data validation and pattern matching.Knowledge of document management and workflow technologies.MAC OS Environment experience with navigating and managing basic ServicesLinux OS Environment experience with navigating and managing basic services and applications.Core Competencies Patience: The ability to translate tech-speak into plain English for non-technical users.Documentation Skills: A commitment to logging tickets accurately.Adaptable: The ability to learn new technologies and grow core skills to fulfil other roles in the organization. The ability to work under intense pressure.Please note if you are not contacted your application was unsuccessful
https://www.jobplacements.com/Jobs/J/Junior-IT-Support-Agent-1274184-Job-Search-3-23-2026-2-31-32-AM.asp?sid=gumtree
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