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Requirements:Matric/NQF4 (Electrical qualification/Wiremans licence a strong advantage).3-5 years of technical support experience (experience with electrical/power/UPS/inverters is beneficial).Relevant diploma (advantageous).Drivers licence and own vehicle (essential).Key Responsibilities:Install and configure new printers (standalone and network).Maintain and troubleshoot printers, scanners, and network devices.Provide onsite and remote technical support (local, national, and international).Assist senior engineers and sales teams with technical inquiries and diagnostics.Diagnose warranty claims and liaise with suppliers.Create technical documentation and attend supplier training.Collaborate with tech teams nationwide to resolve issues and improve systems.Ready to take the next step in your tech career? Apply now!
https://www.jobplacements.com/Jobs/C/Copier-Technician-1200728-Job-Search-07-07-2025-04-13-15-AM.asp?sid=gumtree
5mo
Job Placements
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Job Summary To deliver effective, timely, and professional first-line technical support to end-users across the organization, ensuring high availability of IT services and systems. The role focuses on executing day-to-day support tasks, maintaining IT infrastructure, and upholding service level agreements (SLAs) to enhance user satisfaction and operational continuity. IT Support Technicians are responsible for assisting with hardware and software troubleshooting, system installations, user provisioning, and infrastructure maintenance. They contribute to data security, backup integrity, and compliance with internal IT policies. By supporting IT asset tracking, documentation, and the delivery of core IT services such as printing, VoIP, and CCTV systems, technicians help ensure a stable and secure IT environment aligned with WastePlans business objectives.Responsibilities User Support & Helpdesk OperationsProvide first-line support for user issues including hardware, software, connectivity, and ERP system troubleshootingHandle support tickets via the helpdesk system promptly and in alignment with SLA expectationsAssist in managing user account provisioning, deactivation, and routine account administrationMaintain high levels of customer service, ensuring clear communication and issue resolutionUpdate and utilize IT documentation, including internal FAQs and SOPs, to aid self-service and knowledge sharingTravel to nearby sites when necessary to assist with in-person user support or issue resolution that cannot be completed remotelyInfrastructure Setup and MaintenanceInstall and replace network equipment (routers, switches, APs) with minimal disruptionSet up, configure, and maintain end-user devices (PCs, printers, phones, etc.)Support VoIP infrastructure by ensuring phone hardware and software extensions are functioning optimallyPerform basic CCTV support tasks including infrastructure checks and uptime reportingAssist with the roll-out of time and attendance tracking devices nationallyTravel to sites for the
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1200742-Job-Search-07-07-2025-04-15-49-AM.asp?sid=gumtree
5mo
Job Placements
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