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Minimum Requirements:Proven experience in Customer Success, Account Management, or a similar client-facing role, with team leadership experienceStrong commercial acumen with a track record in renewals, retention, and revenue growthExperience working cross-functionally across sales, operations, and service deliveryBackground in IT, technology, telecoms, or ISP environmentsExperience managing strategic or key client relationships and driving customer lifecycle outcomesExposure to customer success frameworks, CRM systems, and data-driven decision-makingRelevant tertiary qualification (advantageous)Key Responsibilities and KPIsLead, coach, and manage a team of Account Managers in a fast-paced, growth-oriented environmentDrive a culture of accountability, professionalism, and continuous improvementSet clear performance expectations and monitor individual and team KPIsUpskill the team to engage clients in consultative, outcome-driven conversationsDevelop and execute strategies to drive customer retention, reduce churn, and improve renewalsDrive account expansion through upselling and cross-selling of connectivity, managed IT services, cloud, cybersecurity, and communications solutionsMaintain a strong focus on recurring revenue and long-term client valueAdopt a hands-on management style with clear goals and expectationsEnsure team targets are consistently met and exceededBuild and maintain strong relationships with key and strategic clientsEnsure clients receive measurable value from solutions and servicesProactively manage client health, identifying risks and opportunities earlyEnsure effective use of CRM systems to keep administrative tasks up to dateLead client reviews, success planning sessions, and roadmap discussionsAct as a bridge between customer success, sales, service delivery, finance, and operationsTrack, monitor, and report on sales performance, including KPIs and management reportsMaintain accurate account information, forecasts, and client insightsProvide accurate reporting on customer health, retention, expansion, and revenue trendsParticipate in management meetings with clear, data-driven updatesEvolve customer success processes into a proactive, scalable, and repeatable modelMaintain a strong understanding of the organisations technology stack and service offeringsKey Performance Indicators:Client Retention % measured by reducing monthly cancellations and managing churn against the existing client base (e.g. target of ±2%)Revenue Growth % achievement of overall team revenue targets, typically based on growth in monthly billing or gross profitTeam Activity Level
https://www.jobplacements.com/Jobs/C/Customer-Succes-Manager-1275103-Job-Search-03-25-2026-04-14-24-AM.asp?sid=gumtree
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Network Cabling TechnicianSupport structured cabling installations and data centre environments.Sandton, JHB | R12,000 R16,000About Our ClientThe company operates within the infrastructure and technical services environment, delivering network cabling and connectivity solutions. Their work includes installations within high-standard environments such as data centres, requiring compliance, precision, and technical expertise.The Role: Network Cabling TechnicianThis role focuses on the installation and support of structured cabling systems. The position exists to provide hands-on technical experience and adherence to installation standards while working within controlled environments such as data centres.Key ResponsibilitiesDemonstrate 34 years experience in network cabling installations.Install and maintain structured cabling systems.Work within data centre environments in line with required standards.Ensure installations meet quality and compliance requirements.Support troubleshooting and fault resolution.Follow safety and operational procedures on-site.About You34 years experience in network cabling.Brand certifications such as Molex, CommScope, or similar.Valid drivers license.Clear criminal record.Strong attention to detail and ability to follow technical standards.Ability to work on-site and within structured environments.
https://www.jobplacements.com/Jobs/N/Network-Cabling-Technician-1278048-Job-Search-4-7-2026-3-42-41-AM.asp?sid=gumtree
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Qualifications Matric
https://www.jobplacements.com/Jobs/J/Junior-Data-Analyst-1278216-Job-Search-04-07-2026-04-26-42-AM.asp?sid=gumtree
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MS Dynamics 365 Functional Consultant (12-Month FTC) We are seeking an experienced MS Dynamics 365 Functional Consultant to lead the end-to-end implementation and optimisation of Dynamics 365 across Sales, Marketing, and Customer Service functions.Key ResponsibilitiesGather and analyse business requirements and translate into functional solutionsConfigure and customise Dynamics 365 (Sales, Marketing, Customer Service)Lead solution design, testing (UAT), and implementationProvide training, user support, and post go-live supportDrive continuous improvement and system enhancements RequirementsBachelor’s degree in IT / Computer Science or relatedRelevant Dynamics 365 certifications7–8 years’ experience in software/ERP project implementationProven experience on large-scale IT / ERP projectsStrong experience with:Dynamics 365 (Sales, Marketing, Customer Service)Microsoft 365 & Power Platform (PowerApps, Power BI, Power Automate)Experience with Agile/Scrum, risk management, and working in complex environments Key Skillshttps://www.jobplacements.com/Jobs/M/MS-Dynamics-365-Functional-Consultant-12-months-FT-1278273-Job-Search-04-07-2026-05-00-15-AM.asp?sid=gumtree
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Role: Freelance Graphic Designer E-Learning FocusDuration: FreelanceLocation: RemoteOverviewWe are seeking a talented Freelance Graphic Designer to support our creative team on e-learning projects. This is a remote, contract-based role, ideal for professionals with experience in instructional design visuals and digital learning content.Key Responsibilities:Design visually engaging graphics for e-learning modules, presentations, and company materials.Develop interactive content using Articulate Rise and Articulate Storyline.Ensure consistent branding and visual quality across all learning assets.Collaborate with instructional designers and project managers to deliver high-quality outputs on time.Required Skills & Experience:Proven experience as a graphic designer, with a portfolio demonstrating e-learning or digital content work.Proficiency in Articulate Rise and Articulate Storyline.Strong design sense, attention to detail, and ability to produce clear, structured visuals.Ability to work independently and manage multiple projects within deadlines.If you are a creative designer experienced in e-learning tools and looking for exciting freelance opportunities, please submit your portfolio and CV for consideration.
https://www.jobplacements.com/Jobs/F/Freelance-Graphic-Designer--E-Learning-Focus-1278264-Job-Search-4-7-2026-7-46-40-AM.asp?sid=gumtree
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Required Skills & Qualifications- 2 to 5 years experience in network provisioning or project co-ordination.- Knowledge of network carriers and vendor process- Experience with Project management & provisioning tools and ticketing systems.Network Service Administrator- Co-ordinate the provision and activate MPLS, SDâ??WAN, VPN, DIA, broadband, wireless links, and voice/data circuits.- Manage the configuration of routers, switches, firewalls, and CPE according to design requirements.- Allocate IP addressing, VLANs, routing entries, and QoS policies.- Validate service readiness and technical prerequisites.Configuration & Technical Setup- Manage the application of standard configuration templates and security policies.- Perform remote device setup, preâ??activation checks, and testing.- Coordinate field technician visits for physical installations.- Work with engineers on escalations requiring advanced troubleshooting.
https://www.jobplacements.com/Jobs/N/Network-Services-Administrator-1278201-Job-Search-04-07-2026-04-22-34-AM.asp?sid=gumtree
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This role ensures the stability, integrity, and performance of all IT platforms while supporting business operations, driving improvements, and enabling strategic growth. KEY PERFORMANCE AREAS Hardware And Software Maintenance Ensure daily system backups are completed and securely stored, including offsite copies.Maintain all hardware in optimal working condition to support business operational needs.Recommend hardware upgrades or replacements based on lifecycle and performance.Ensure legal compliance for all software licenses used within the organisation.Troubleshoot and resolve software issues promptly to minimise downtime.Maintain and compile spreadsheets and data extracts derived from the Syspro. Enterprise Resource Planning Systems Management Act as the overall custodian of all ERP systems within the organisation.Oversee ERP performance, availability, security, and data integrity across all modules.Manage ERP configurations, upgrades, enhancements, and system integrations.Maintain ERP access controls, permissions, and segregation of duties.Lead ERP-related projects, rollouts, and continuous improvement initiatives.Ensure ERP systems support operational, financial, and reporting needsEnsure full audit readiness and compliance for all ERP processes and data. Infrastructure Management Manage network infrastructure and WAN connectivity across all branches.Oversee data lines linking branches to Head Office servers and cloud environments.Maintain email and messaging platforms, including Exchange.Ensure network uptime, optimisation, and security across the organisation.Support and maintain disaster recovery and business continuity systems. Conduct Project ManagementLead and Manage IT projects, including the design and deployment of new IT systems and services.Manage timelines, resources, budgets, and communication for IT initiatives.Manage IT projects from conception to completion, ensuring they are delivered on time, within scope, and on budget.Implement project management methodologies to track progress, manage risks, and ensure successful project delivery. User Support & Helpdesk Management Oversee IT support and helpdesk functions, ensuring timely and efficient resolution of user issues.Maintain high levels of customer satisfaction by ensuring the IT team delivers excellent service to end-users.Identify and address recurring issues by implementing long-term solutions and improving helpdesk processes. IT Security & Compliance Ensure that IT systems are secure and compliant with re
https://www.jobplacements.com/Jobs/I/IT-Manager-1278304-Job-Search-4-7-2026-8-45-12-AM.asp?sid=gumtree
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