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We are the leading Debt Review company in South Africa, recognized as the top National Debt Review company at the Annusl Industry Awards in 2024 & 2025 by our industry peers, after consistently ranking in the top 5 for the past five consecutive years.
Our mission is to serve South African consumers who are struggling with debt, as we work with them to achieve financial freedom.
We are looking for an energetic, customer centric and seasoned Debt Review Administrator to join our vibrant administration team.
TECHNICAL CRITERIA / SKILLS
- Matric with Math/Math Literacy
- Minimum of 3 years plus exposure in a debt review administration environment is essential, and non negotiable for this role
- MS Office proficiency at intermediate to advanced level is a prerequisite
- Fluent in English plus any other official language/s
- Good communication skills and an engaging telephonic manner.
- Excellent work ethic
Key job outputs / tasks / responsibilities
1. SUSPENSIONS (Form 17.W)
Receiving Suspension Requests:
Receive client suspension requests from internal departments due to non-payment.
Update client file status to Suspended on Finwise and relevant systems.
Processing Suspensions:
Generate and issue Form 17.W to all creditors.
Update NCR DHS indicators to reflect suspension status.
Conduct client callbacks regarding suspended files.
2.. CANCELLATIONS
Receiving Cancellation Requests:
Receive cancellation instructions from the Collections Department.
Processing Cancellations:
Verify client details and ID on NCR DHS.
Cancel client files on Finwise where applicable.
Issue and send Form 17.W where required.
Conduct callbacks for cancelled files.
3. REJECTIONS [amended to status B”](NCR)
Processing Rejections:
Receive rejection notifications from Debt Counsellors.
Cancel client files on Finwise.
Issue and distribute Form 17.2 rejection notices to creditors and credit bureaus.
4. COURT ORDERS [Amended to status “G” (NCR)
Court Order Administration:
Receive Notices of Intention (NOI).
Submit required documentation to the NCR.
Update DHS status to “G” or “G1” accordingly.
5. REINSTATEMENTS
Reinstate clients from Completed status on DHS (including F1, F2, and G statuses).
Ensure accurate system updates and compliance with NCR requirements.
6. CLIENT ASSISTANCE & SUPPORT
Telephonic Support:
Assist clients with portfolio and payment queries.
Provide guidance on clearance procedures and debt review processes.
Client Walk-Ins:
Assist walk-in clients with suspensions, cancellations, and Form 19 queries.
7. REGULATORY & ADMINISTRATIVE RESPONSIBILITIES
Issue Form 19 and send certified copies to relevant parties.
Issue Form 17.7 to decline transfer requests on DHS.
Update NCR DHS daily (deceased, settled, completed statuses).
Attend to call logs and callback requests for suspended clients.
Process paid-up letters and legal documents (e.g., Legal Wise, Life Power).
Manage and respond to emails received across debt counsellors from all entities within the Group.
On offer is an above market related salary and the opportunity to be part of an award-winning team making a difference in the lives of ordinary South Africans every day.
If you meet all the above requirements, please submit a detailed CV, your minimum salary expectation and availability to start, to:
Raania at
pda5@dcexperts.co.za
If you are not invited for interview within 2 weeks, please accept that your application was not successful in this round. In line with POPIA, please indicate clearly in your email response if you do not want us to retain your details on our candidate database for future opportunities.
Goodwood
Bookkeeper Tygervalley Bellville
Our professional services client in Tygervalley Bellville is looking for a bookkeeper with 2-3 years experience. You can be a Financial Administrator,finance clerk or a bookkeeper that wants to step up in a Bookkeepers role.
Salary R 15000 – R 25000pm (DEPENDS ON QUALIFICATION AND EXPERIENCE.
Apply online
FROGG RecruitmentConsultant Name: Quinton Wright
Bellville
Remuneration:
- R53 per
hour excluding Sunday and overtime.
- 6 month fixed
term contract - thereafter permanent contract and salary increase will be given subject to
performance.
please send all applications and CV's to shellshophr@gmail.com
Minimum requirements:
1. Minimum 5
years experience in retail / supervisor work
2. must have
good knowledge of systems
3. SIGMA
Experience advantageous
4. no criminal
record
5. contactable
references
6. being
prepared to work retail hours
7. must have own
transport.
8. Preferably
staying in the Mitchells Plain / Southern Suburbs
Only successful applicants who meet above
requirements will be contacted. If you do not receive a response within 7 days
of your application, please consider yourself unsuccessful.
Mitchell's Plain
AUTO
CARE CENTRE IS HIRING – FLOOR MANAGER / HR DutiesAuto
Care Centre is a well-established automotive care business known for high
standards, quality workmanship, and a strong team culture. As we continue to
grow, we are looking for an experienced Floor
Manager / HR professional to strengthen our leadership team.This
is a hands-on leadership
role for someone who can lead people confidently, maintain
discipline and standards, and help drive performance on the floor while
supporting HR functions.Key
Responsibilities:
✔ Oversee daily floor
operations and team productivity
✔ Manage staff
performance, accountability and workplace standards
✔ Recruitment,
onboarding and staff development
✔ Assist with HR
processes, communication and team structure
✔ Work closely with
management to build a high-performing team cultureWho
we are looking for:
• Proven experience in management and/or HR leadership
• Strong leadership presence and ability to guide teams firmly but fairly
• Confident decision-maker with a practical, solutions-driven mindset
• Highly organised, reliable and professional
• Comfortable working in a fast-paced, hands-on environment
• Someone who leads by example and takes ownership of resultsRequirementsPrevious experience in a similar role will be an advantageExperience in Health &
SafetyStrong work ethic and willingness to learnAbility to work under pressure and solve problems that ariseReliable, punctual, and honestValid driver’s licence and own transport. Full-time position
Strand
Start ASAPThis
opportunity suits someone who wants to be part of a growing business and make a
real impact through strong leadership and people management.
Send your CV to: info@autocarecentre.co.za
Strand
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