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Results for software solutions in "software solutions", Full-Time in Jobs in Western Cape in Western Cape
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ENVIRONMENT:A customer-centric & solutions-driven Software Support Technician is sought by an innovative Software Specialist catering a suite of products to the Courier sector. You will be expected to support the customer base with any application based technical difficulties as well as network and infrastructural troubleshooting relating to software requirements. You will also be required to rationally isolate customer needs and be able to translate these into potential feature requests for our Development team. You must have Matric/Grade 12, IT related Certifications, experience in a similar role including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational databases, knowledge of Terminal Services/RDP environments and experience with a ticket documenting / tracking system. You must have a valid Driver’s License and preferably own reliable transport as rotational shift work will be expected.Must be fluent in Afrikaans. DUTIES:Assist customers with technical software related queries / problems in first line support environment.Manage customer databases, check for disk space issues, data corruptions etc.Monitor the transfer of customer data between their branches (data replication).Troubleshooting customer network and infrastructure related issues.Manage, prioritise and document all assigned issues and customer interactions in a ticket documenting / tracking system (JIRA). REQUIREMENTS:Matric / Grade 12 Certificate.A tertiary education, especially in the IT field, will be beneficial.Any additional IT related certifications.Customer relations, 1st Line Support and Call Centre experience.Experience with a ticket documenting / tracking system.Good telephonic and email communication skills.Basic Linux OS commands.Basic understanding of SQL / relational databases.Knowledge of Terminal Services / RDP environments.Driver’s License or reliable transport is preferable as you will be required to perform rotational shift work. ATTRIBUTES:Good communication, time management and interpersonal relationship skills.
https://www.jobplacements.com/Jobs/S/Software-Support-Technician-Afrikaans-speaking-262-1248140-Job-Search-01-05-2026-02-03-32-AM.asp?sid=gumtree
24d
Job Placements
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QualificationsEducation: Bachelors degree in Hospitality Management, Business Administration, Operations Management, or a related field.Experience:Minimum 5 years experience in operations, administration, or executive support, preferably within luxury hospitality, lodges, or multi-property environments.Proven track record in compliance, insurance, and financial coordination.Experience supporting senior leadership (CEO or equivalent) in a high-demand operational context.Technical Skills:Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).Experience with accounting/finance software (e.g., Xero) and POS systems.Comfortable with reporting, data analysis, and KPI tracking.Knowledge & Competencies:Strong understanding of operational standards in hospitality or luxury property management.Knowledge of legal, regulatory, and B-BBEE compliance requirements.Excellent planning, coordination, and follow-up skills.Exceptional attention to detail and organizational skills.Ability to handle sensitive information with discretion (POPIA compliance).Personal Attributes:High levels of integrity, reliability, and accountability.Strong communication and interpersonal skills; able to liaise across all levels.Solution-focused, proactive, and able to work independently.Adaptable and capable of thriving in a dynamic, multi-property environment.
https://www.jobplacements.com/Jobs/O/Operations-Assistant-1250249-Job-Search-01-12-2026-04-06-40-AM.asp?sid=gumtree
17d
Job Placements
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Duties include Complete repair orders promptly and within the designated time frame.Meet an average of 120 hours sold per month.Meet workshop labor goals by working efficiently and upselling when opportunities arise.Diagnose customer issues, using diagnostic equipment and software, provide effective solutions, and communicate them clearly.Knowledge of DSG GearboxesConduct Routine maintenance and repairs on engines, transmissions, brakes and other components.Ensure timely ordering of parts and accurate booking to Job Cards for efficient repair completion.Maintain accurate and detailed records of all maintenance and repair work performed.Ensure work is performed according to safety policies and proceduresTest Drive vehicles after repairs to confirm functionality and address any issues.Stay updated on technological advancements through training, reading bulletins, and gaining the knowledge necessary to meet customer needs.Assist the technical team with tasks that contribute to the companys success.Ensure compliance with dealership processes and support continuous improvement initiatives.Maintain clean, organized workstations, tools, equipment, and vehicles, treating all with care.Requirements: Previous experience as an automotive technician, preferably with VW, Mercedes, Toyota Porche, Audi, Honda, Suzuki brands Multi brandsMotor Mechanic Trade Test Certificate Red Seal with a minimum of 2 years working experience within a dealership, workshop, service centre after qualifyingPC Literate (VCDS | ODIS | AUTELDSG Gearbox knowledgeFully Bilingual (English, Afrikaans)Driven to achieve results (Productivity & Efficiency)PC LiterateValid Drivers License and Clear Criminal record Stable work track recordAbility to work well under pressure and be target drive#Drive your career forward If your current experience and skillsets tick majority of the job specification boxes, then: Apply directly now Send your CV to
https://www.jobplacements.com/Jobs/A/Automotive-Red-Seal-Motor-Technician-Plettenberg-B-1253103-Job-Search-01-19-2026-04-06-57-AM.asp?sid=gumtree
10d
Job Placements
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1st Line Service Desk EngineerBe the first line of support in a fast-paced MSP environment, solving real client problems dailyCape Town (Gardens) | R25,000 R30,000 per monthAbout Our ClientA well-established Managed Service Provider (MSP) delivering responsive and professional IT support to a diverse client base. Known for combining technical expertise with excellent customer service, they focus on proactive solutions and long-term relationships. Based in Gardens, Cape Town, the team values initiative, quality, and accountability.The Role: 1st Line Service Desk EngineerThis role is the frontline of IT support, responsible for handling incoming support tickets via phone and email, and resolving or escalating technical issues as needed. Youll deliver high-quality remote troubleshooting, user account management, and technical assistance for both software and hardware environments. A key part of the job is owning tickets from start to finish and ensuring all clients receive excellent service.Key Responsibilities1+ years experience in a 1st line support role, preferably within an MSP environmentAct as the first point of contact for all IT incidents and service requests via phone and emailTroubleshoot remotely using Datto RMM, TeamViewer, or AnyDeskSupport Windows 10/11, Microsoft 365 (including Teams, OneDrive, SharePoint), and basic hardware issuesHandle user account management, including password resets, MFA setup, and permissionsMaintain and update internal IT documentationEscalate complex issues to 2nd or 3rd line engineers with clear handover notesAbout YouAt least 1 year of experience in a 1st line support roleStrong knowledge of Microsoft 365, Windows OS, and basic networking (TCP/IP, DNS, DHCP, VPN)Excellent communication and customer service skillsAble to multitask and manage priorities in a fast-paced environmentFamiliar with antivirus and backup tools (e.g. Acronis, Windows Server Backup)Exposure to tools like Cisco Meraki, Ubiquiti, or Datto RMM is a plusExperience with Autotask or Kaseya ticketing systems is beneficialIT certifications (CompTIA A+, Microsoft Fundamentals) are an advantageNote: Working hours may vary, including early or late shifts depending on the weekly rota.
https://www.jobplacements.com/Jobs/A/1st-Line-Service-Desk-Engineer-1251228-Job-Search-1-14-2026-3-58-18-AM.asp?sid=gumtree
15d
Job Placements
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Purpose of the Role:Â The Procurement Clerk is responsible for ordering stock aligning with store needs and ensuring optimal stock levels through timely, accurate procurement and effective communication.Key Responsibilities Include but Are Not Limited ToPlacing daily orders for retail stock requirementsEnsuring timely and accurate communication of stock informationMonitoring seasonal trends and adjusting orders accordinglyFollowing up on out-of-stock items and back ordersPreparing and distributing reports, including:Daily and weekly store ordersPicking orders to Warehouse/ProductionGAP scan, fridge, and back-order reportsStock-on-hand sheets, slow movers, and overstocksMaintaining accurate procurement recordsBuilding strong relationships with retail store managersCommunicating delivery delays and resolutions to stores and Procurement ManagerAssisting with stock takes and overflow orders when requiredDemonstrating flexibility and independent work ethicLeading by example and maintaining professional standardsApplying 5S methodology: Sort, Set in Order, Standardise, Self-discipline, SustainTaking ownership to support effective department operationsCriteriaMatric certificate or equivalent (minimum requirement)Relevant qualification in Procurement, Supply Chain, or Retail Management (advantageous)Minimum 2 yearsâ?? experience in procurement or stock control within retailStrong analytical and problem-solving abilityProficiency in Microsoft Excel, Outlook and procurement softwareExcellent interpersonal and communication skillsHigh attention to detail and organisational abilityAble to work independently and meet deadlinesTeam player with a proactive, solutions-driven approachProficiency in English and Afrikaans (speak, read and write)
https://www.jobplacements.com/Jobs/P/Procurement-Clerk-Junior-1251581-Job-Search-01-15-2026-00-00-00-AM.asp?sid=gumtree
14d
Job Placements
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The Category & Shopper Marketing Team aims to be a trusted expert group central to driving both short-term and long-term category growth in confectionery by providing strategic solutions rooted in a deep understanding of consumer and shopper needs. The team assists Revenue Growth Management (RGM) initiatives, including strategic pricing and promotional analysis, to maximize revenue, profitability, and market share. By leveraging data-driven insights and advanced analytical tools like MS Excel, Power BI, and Circana/Nielsen, the team optimizes category strategies and collaborates cross-functionally with Sales, Marketing, and Finance to ensure alignment with business goals. With a results-oriented approach, the team drives innovation, influences key stakeholders, and ensures sustainable growth through effective pricing, promotion, and category management strategies.Responsibility:Key Responsibilities
• Shopper & Category Insights Leadership
Lead initiatives from development to completion, aligning with category vision and driving shopper conversion.
o Lead Category Vision & Drivers to influence retail partners.
o Develop category & shopper insights for GPD planning and segment challenges.
o Lead workshops to align Marketing, Customer Marketing, and Sales teams on seasonal plans.
• Cross-Functional Projects
Elevate retail influence by leveraging research and insights.
o Manage research and insights for category development.
o Collaborate on in-store activation initiatives with customer marketing.
• Annual Planning Contribution
Provide shopper insights for new product strategies and long-term planning.
o Support Marketing with strategies for new products and brand initiatives.
o Ensure strategies are integrated into long-term category and brand plans.
o Develop category & shopper insights for SPD planning and segment challenges.
• Pricing Strategy
Execute pricing strategies to optimize revenue, profitability, and market share.
o Conduct regular reviews of price elasticity, competitive pricing, and customer segmentation.
o Collaborate on OBPPC and continuously refine pricing strategies through innovation.
• Promotion Effectiveness
Optimize promotional strategies and ensure alignment with cross-functional teams.
o Develop optimal promotion strategies for key customers/channels.
o Align with sales, marketing, and finance on promotion KPIs.
o Conduct post-promotion analysis and refine plans using a test-and-learn approach.
• Gross to Net Spend Analysis
Guide RGM analysts in tracking trade promotion policies and evaluating event ROI.
o Provide guidance on trade spend evaluations and help project sales trade spend liability at key milestones.
• Merchandising Strategy
Optimize shelving initiatives through planograms, guidelines, and training.
o Oversee space management, product image libraries, and Circana data updates.
• Collaboration
Work closely with field sales, marketing, and finance to ensure cohesive strategy execution.
• Team Leadership
Foster cross-functional collaboration and data system training to drive category growth.
o Build effective relationships with Sales and Marketing teams.
o Lead team alignment to business objectives and streamline processes.
Requirements
• Proven expertise in Category Management and shopper/consumer/market insights.
• Strong financial acumen and data interpretation skills.
• Revenue Growth Management (RGM) experience within the CPG industry (advantageous).
• Deep understanding of competitor dynamics, brand strategies, and category growth drivers.
• Demonstrated leadership with a results-driven approach.
• Effective communicator with the ability to influence at all levels, internally and externally.
• Ability to inspire change and create a new vision within the sales organization.
• Lead complex quantitative analyses to drive decision-making.
• Ability to develop customized category plans and evaluate them in-store.
• Strong time management and organizational skills to manage competing priorities.
• Proven ability to work across departments and collaborate effectively.
• Self-starter with high initiative, able to drive projects independently under pressure.
Qualifications/experience
• BComm Degree or suitable tertiary qualification
• Previous experience in a customer-facing Category Management role, FMCG environment (minimum 5 years)
• Prerequisites include advanced skills & working knowledge of external market data software and space planning software (DotActiv)
• Advanced proficiency in MS Excel, Power BI, Circana, and Nielsen
Email cv to marlene@servicesolutions.co.za
Consultant Name: Marlene Smith
1d
Service Solutions
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ENVIRONMENT:A leading Cloud Solutions company is on the hunt for a dynamic CCaaS Executive to Develop and maintain a deep understanding of the group’s business, products and services, value proposition and market positioning, with specific expertise in the CCaaS and broader CX technology landscape. DUTIES:Revenue acquisition and retention: Develop and maintain a deep understanding of the group’s business, products and services, value proposition and market positioning, with specific expertise in the CCaaS and broader CX technology landscape.Understand the regional market to ensure strategic and tactical insight into the competitive and opportunity landscape.Develop and execute a revenue strategy for the CCaaS portfolio in collaboration with the CCaaS Specialist Team and National Head of Sales.Develop tactical revenue plans with the regional team and drive the implementation and achievement of these plans through to the accomplishment of individual and regional targets.Contribute to the UCaaS revenue strategy and executionLeadership of the national CCaaS Specialisation and Regional Revenue Team to retain and grow revenue and achieve targets as agreed upon from time to time.Supporting the successful resolution of escalated matters relating to revenue acquisition and retention.Ensuring the achievement of CCaaS and Western Cape regional revenue targets.Ensure reporting in the area of responsibility is timely, accurate and provides the required insights.Reviewing and facilitating the approval of commission reports prior to payment.Managing the revenue retention responsibility between the Business Development team and Customer Experience teams. Leadership & Development: Participating as a member of the National Revenue Leadership Team and the Regional Leadership Team to ensure the company’s objectives are furthered.Developing and maintaining key relationships with: ? Customers and potential new customers to support the acquisition and retention of businessCross-functional relationships, ensuring efficient and effective interdepartmental relationships and delivery.Lead by example with confidence, passion and determination.Inspire, lead and manage the team (Regional & CCaaS Specialist Team): ? Participate in departmental planning and execution.Responsible for the day-to-day management of the revenue team ensuring service levels are met, e.g.: Recruitment, orientation and allocation of resources, Managing of performance levels including disciplinary and remedial management if required, Administration (contracts, leave, expense claims etc.)Career management of the team including Formal performance reviews, Personal training and development plans, Career REQUIREMENTS:Re
https://www.jobplacements.com/Jobs/C/Contact-Centre-Executive-1254587-Job-Search-01-22-2026-02-00-19-AM.asp?sid=gumtree
7d
Job Placements
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Key ResponsibilitiesSystem Administration & OperationsManage and maintain Windows-based systems and Microsoft 365 environmentsAdminister Salesforce and system integrationsOversee server operations, migrations, backups, and recovery processesEnsure system performance, uptime, and scalabilityIT Infrastructure & SecurityManage network infrastructure, firewalls, and access controlsImplement and maintain cybersecurity frameworks and policiesEnsure compliance with security, data protection, and business continuity standardsSupport & TroubleshootingProvide advanced technical support and resolve complex system issuesTroubleshoot network, application, and infrastructure-related incidentsSupport end users and internal stakeholders across systemsInnovation & DevelopmentImplement automation solutions to improve efficiencyContribute to continuous improvement of IT systems and processesSupport future IT strategy and system enhancementsProject & Policy ManagementDevelop, implement, and enforce IT policies and proceduresSupport IT-related projects, upgrades, and rolloutsMaintain documentation and operational standardsMinimum RequirementsMinimum 3 years experience in IT systems administration, IT operations, or a similar roleStrong technical knowledge of Windows, Microsoft 365, Salesforce, and system integrationsProven experience managing IT infrastructure and cybersecurity frameworksAbility to diagnose and resolve complex technical issues effectivelyQualificationsEssentialSystem Administration certification (e.g. ITIL Foundation, CompTIA Network+)Cybersecurity certification (e.g. CISSP, CompTIA Security+)Microsoft and Salesforce certifications (e.g. Microsoft Certified: Azure Administrator Associate, Salesforce Certified Administrator)DesirableQualification in IT, Computer Science, System Administration, or a related fieldSalesforce Platform App Builder certificationProject Management certification (e.g. CAPM, PMP, PRINCE2 Foundation)Experience working with a Learning Management System (Moodle preferred)Advantageous SkillsFamiliarity with Moodle LMSUnderstanding of UX/UI principlesKnowledge of ADDIE instructional design
https://www.jobplacements.com/Jobs/I/IT-Systems-Operations-Admin-1252144-Job-Search-01-15-2026-04-34-46-AM.asp?sid=gumtree
14d
Job Placements
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