Operations Assistant

Qualifications

• Education: Bachelors degree in Hospitality Management, Business Administration, Operations Management, or a related field.
• Experience:
  
  • Minimum 5 years experience in operations, administration, or executive support, preferably within luxury hospitality, lodges, or multi-property environments.
  • Proven track record in compliance, insurance, and financial coordination.
  • Experience supporting senior leadership (CEO or equivalent) in a high-demand operational context.
• Technical Skills:
  
  • Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Experience with accounting/finance software (e.g., Xero) and POS systems.
  • Comfortable with reporting, data analysis, and KPI tracking.
• Knowledge & Competencies:
  
  • Strong understanding of operational standards in hospitality or luxury property management.
  • Knowledge of legal, regulatory, and B-BBEE compliance requirements.
  • Excellent planning, coordination, and follow-up skills.
  • Exceptional attention to detail and organizational skills.
  • Ability to handle sensitive information with discretion (POPIA compliance).
• Personal Attributes:
  
  • High levels of integrity, reliability, and accountability.
  • Strong communication and interpersonal skills; able to liaise across all levels.
  • Solution-focused, proactive, and able to work independently.
  • Adaptable and capable of thriving in a dynamic, multi-property environment.