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A luxury apartment block on the Atlantic Sea Board is in need of a strong facilities manager. This is an on site role, Monday to Friday, 8-5.
IT IS IMPERATIVE THAT YOU LIVE ONLY A MAXIMUM OF 18KM FROM SEA POINT SOMETIMES EMERGENCIES OCCUR.
Own car is preferable.
Only SA to apply
If you do not hear back in 3 days, you have not been shortlisted.
Competencies:
Ability to motivate your team - gardener, security etc.
Leadership
Budgeting
Multi tasking
Diplomacy, conflict resolution
Strong communication with residents and stakeholders
Attention to detail
Take initiative
Work independently
Ability to manage emergency situations
Experience required:
At least 5 years in a similar management role - property management related (RESIDENTIAL)
You must understand body corporate and trustee relationships
SECTIONAL TITLE experience is essential
Responsibility:Duties:
Handle building projects
Maintenance and management of residential property
Compliance with building regulations
Ensure Health and Safety standards are met
Ensure security protocols are met
Consistent access points and amenity checks
Manage service providers and get quotes
Planning of upkeep of the building
Salary: R30000Job Reference #: Manager Consultant Name: Carol Ann Farrelly
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We are looking for a Senior Manager for a company who own a collection of luxury restaurants and hotels along the Atlantic Seaboard.
You need to have:
~ minimum of 2 years’ experience at a luxury brand restaurant (5 Star preferable)
~ able to work a 6 day week
~ able to handle pressure and stress associated with this industry
~ reliable, honest, passionate about the business, loyal, energetic
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80NjEzMzAzNDA/c291cmNlPWd1bXRyZWU=&jid=1298860&xid=461330340
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Responsibilities
Acting as the first point of contact for international clientele interested in booking tailor-made holidays and safaris on the continentBook hotel/lodge and logistic reservations, based consultant requirementsResponsible for travel request distribution to agentsSupporting Sales consultants with all administrative dutiesConclude on all aspects of the post confirmation of the bookingEnquiry warming (to be handed over to Senior Consultant)Sales Quotes as first point of contact to support Senior Sales ConsultantWork directly with Sales Managers to resolve client travel issuesCustomer service-related responsibilities from client and perform other office duties as assignedWork with external suppliers on a regular basis via telephone and email communications to ensure all aspects of booking from supplier end is resolvedWork with our rates team to resolve rates-related tasks and communicate with consultantsLog all required tickets relating to rates and productTimeous turnaround time (Sales Consultant request to be actioned within 24hrs)Ensure Concierge dashboard is updated and reporting done with sales managers
Requirements
Our ideal German Concierge Specialist will possess:
A National Senior Certificate/Matric1 year of experience in a Concierge or Sales Administrative Assistant roleThe successful candidate must be based in Cape Town.Fluent in speaking and writing in the German language.Great communication skillsWillingness and drive to learnExcellent problem-solving skills and the ability to think creatively and strategically.Ability to work in a fast-paced, deadline-driven environment
Not essential but advantageous:
Degree/Diploma in TourismExcellent interpersonal and communication skills, with the ability to build relationships and influence across the organisation.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTY4ODY0MTU4P3NvdXJjZT1ndW10cmVl&jid=1507625&xid=1568864158
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Key Responsibilities
Manage requests in line with agreed deadlines, proposing an excellent choice of restaurant options, and fully engaging with the member to maximise the conversion of requests to bookings.Promote the wider Company business to our members and suggest/take briefs for other teams in the business (e.g. tickets, travel, motor, home improvement etc.).Manage your home page ensuring that jobs and tasks are completed on time and others can quickly identify priority jobs in your absence.Assist Team Leaders and Member Satisfaction team when resolving customer care issues related to jobs you have carried out for members, using your own personal contacts with key restaurant staff where possible.To demonstrate you can confidently negotiate a benefit with suppliers (ie: restaurants, transfers) and be able to obtain a booking when the member cannot themselves.To gather member feedback from members previous requests and send this feedback through appropriate channels to ensure we are keeping the member satisfied and encouraging them to use the service repeatedlyTo maintain high standards of service and communication with the member throughout the request/member journeyTo keep administration and research relating to the members or the members requests up to date in real time on the in house knowledge managers system in a timely manner with 100% accuracy to ensure the members requirements are clearly translated into the right actions to minimise any potential confusion that can be caused by mistakesTo ensure that any requests that could result in commission for company are capitalised on and accurate invoicing is produced.To confidently give member the belief that if you are unable to secure their first option that the LM as the specialist is then offering the next best option
Requirements
Fluency in English and Norwegian is required. Excellent written & oral communication is a MUST. Fluency in other languages, particularly Norweigian is highly regarded, is a plus, but not mandatory. Please be prepared to take language test in any language you mention as a skill.Having local knowledge of news & events, culture in the Middle East (primarily around Dubai, Abu Dhabi and Doha) and other key markets across Asia is highly preferred; A plus of is a plus is having knowledge and experience in working in the travel sector – such as first-hand experience booking flights, hotels and have confident to make other travel reservations3+ experience in leisure orientated sector of business, hospitality, customer service, concierge or call centreException...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MDcxNDAzNzQ/c291cmNlPWd1bXRyZWU=&jid=377166&xid=707140374
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Our client, a supplier of an international, well known and popular non-carbonated beverage, is currently looking for an experienced and dynamic Sales Representative based out of George or Mossel Bay.
The candidate must be in possession of a South African drivers license older than 2 years, be a self-starter, pro-active and motivated with ambition.
Package on offer :
R10,000 Basic5% on Gross Sales over R100 000-00Company VehicleCompany Cell + Work AirtimeCompany FuelR10 000-00 quarterly KPI Linked Bonus
Key Performance Areas:
The candidate will be required to develop new and existing business by focusing on customer channels to drive sales of entire product basket.Ensure that all effort has been made to sell all relevant products in the focused channels, achievement of defined sales targets within these channels.The focus will be on all major end users which include restaurants, lodges, forecourts, hotels, hospitals and canteens.The successful candidate must have the ability to develop new business, be target driven, must be willing to do cold calling and strong negotiation skills.Other :
Call on min 40 existing Customers per week (check-in via cell)Identify+ visit 5 potential new leads per weekProcess orders via cell to Headoffice in real timeExecute and maintain in-store merchandisingDaily Sales/Visit report emailed to H/OAttend 8am Friday Sales meeting (Teams meeting online)Execute 4 in-store or event activation’s per month
Knowledge and Skills:
The successful candidate will have a minimum of 3 years experience in FMCG industry, preferably Food and Food Service and End User.The candidate must have a further one year experience in Sales and Account acquisition.A degree or diploma in sales and
This position will based in George.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDMwMzM1Mjc0P3NvdXJjZT1ndW10cmVl&jid=1480905&xid=2430335274
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Our client is looking for a Receptionist to join their team.
Duties and Responsibilities:
Check-in/Check Out GuestsEnsure Guests information is accurate on the Management SystemConcierge ServicesCreate a positive work environment for employees
Required Minimum Educational Qualifications/Work Experience
Diploma/Degree relevant to the field of Hospitality1-year experience in a Management role of a recognised, luxury hospitality brandDriver’s Licence
Key Skills
The ability to work collaboratively and build confidence and buy in with multiple stakeholders..Strong ability to execute capabilities.Work independentlyAccountable and able to take ownership.
Key Results Areas:
Adhering to Hotel&Spa Operational StandardsCustomer ServiceGuest Administration
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTQ4MzE1ODQyP3NvdXJjZT1ndW10cmVl&jid=374823&xid=3948315842
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Our client is looking for a Duty Manager to join their team
Duties and Responsibilities:
Overseeing daily operationsEnsuring employee productivityMonitoring efficiency of all processesCreate a positive work environment for employeesAdhering to Hotel&Spa Operational StandardsStaff ManagementCustomer ServiceDuty Manager’s Report
Required Minimum Educational Qualifications/Work Experience
Diploma/Degree relevant to the field of Hospitality2 years experience in a Management role of a recognized, luxury hospitality brandDriver’s Licence
Key Skills
The ability to work collaboratively and build confidence and buy-in with multiple stakeholders..Strong ability to execute capabilities.Leadership and the ability to develop subordinates.Work independentlyAccountable and able to take ownership.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84NjkxMzQ3ODg/c291cmNlPWd1bXRyZWU=&jid=374736&xid=869134788
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Village N Life is a leading Tourism and Hospitality company based in the Western Cape.
Farmhouse Hotel in Langebaan houses our fine dining restaurant, Le Petit Maison. We are currently searching for a dedicated and experienced Restaurant Supervisor.
Main purpose of the position:
Provide friendly, tentative and timely service in order to create an exceptional experience. To assist in the day to day running of the restaurant and to help ensure manuals, SOPs and logs are always kept current and implemented. Restaurant supervisors oversee all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints.
Minimum Requirements:
Grade 12 or equivalentHospitality qualification is advantageousAt least 2 years in a supervisory role in a fine dining establishmentFamiliar with all duties of the restaurantOPERA experience advantageous
Main duties of the role:
Communicate with service, kitchen staff and reception staff regarding reservations and special events.Managing restaurant staffs work schedules.Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.Monitoring the restaurant’s cash flow and settling outstanding bills.Resolving customer complaints in a professional manner.Maintain restaurant public area aesthetics i.e. look and feel of restaurantUpsell F&B, accommodation, and tourism services
If this sounds like a good opportunity, please contact us with an updated CV and contactable references.
Due to the large amount of applications received, only candidates who meet the minimum requirements will be contacted.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjQ1MDM0MzQ0P3NvdXJjZT1ndW10cmVl&jid=1538075&xid=2645034344
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Village N Life is a hospitality management company comprising various hotels, serviced places and hospitality solutions in the Western Cape.
Our hotel in Camps Bay seeks an experienced Chef de Partie to join our dynamic team.
Minimum requirements:
MatricRelevant culinary certificate / diplomaAt least 2 years experience at a similar level at a 4 or 5 star property
Main duties and responsibilities:
Create menus and recipes using the finest ingredients to create flavorful, colorful and exciting dishes for the restaurantsTrain and develop staff working under youMaintain hygiene standards in the kitchenEnsure your team follow the SOPs as set forth by the companyReporting of IOD and management of the processMenu costingDealing with suppliers to ensure the highest quality and serviceConsistency of food quality and presentationStock controlManage waste management systems within the kitchen
If this sounds like an exciting opportunity to you, please contact us with an updated CV, recent photograph, food portfolio and contactable references.
Due to the high number of CVs received, only successful candidates will be contacted.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODg4NzU5MDQ/c291cmNlPWd1bXRyZWU=&jid=1746047&xid=188875904
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Village N Life is a leading Tourism and Hospitality company based in beautiful Camps Bay. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you.
Our Travel support team seeks a Travel consultant to join their team. You will be responsible for calls, reservations and quotations on all properties within the Village N Life portfolio through the Travel Support Platform.
Minimum Requirements:
MatricTourism / Hotel qualification advantageousStrong OPERA experienceAt least 2 years in Reservations / Groups reservations
Duties and Responsibilities:
Maintain high standard of customer service through excellent communications skillsAdopting a can-do attitudeAssist in investigating and resolving customer complaintsUpsell and promote all Village and life productsQuotations done with precisionConfirmation and pro-forma invoices issued an time and according to proceduresFollow up and hand over all details of group bookings to operationsMaximise revenue sales and occupanciesAccurately record and process all reservations through various channels, and capture on OPERABook transfers and accurately record with travel company and guestMeal reservations confirmed in advance and communicated to venueLiaison with clients and VnL properties - maintain cordial relationshipsProcess amendments to reservations such as extensions, early departures etc.Manage no show reservations by investigating and recordingRecord special billing arrangementsLiaise with Reservations / finance & Sales manager for all reservations requiring credit approvalMaintain knowledge of special rates/promotionsImmediate communication to front office on the days arrivalsFollow up n provisional bookingsEnsure bookings are confirmed and payments are cleared to the bankFollow up special requests, tourism service bookings and arrival timesCommunicate any special / VIP bookings to Reservations manager and Front OfficeGuest complaints follow upAccept waitlist reservations and record on PMS
Due to the large volume of CVs received, only candidates that meet the minimum criteria will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83NDMxNjAyODc/c291cmNlPWd1bXRyZWU=&jid=1510416&xid=743160287
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Village N Life is a leading Tourism and Hospitality company based in Camps Bay.
If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you.
We are seeking a Reservations Consultant to join our busy team. The reservations consultant are responsible for all calls, reservations and quotations for all properties within the Village N Life portfolio through the Travel Support Channel platform.
Minimum requirements
MatricAccommodation certificate / Hotel School Diploma is advantageousMinimum 2 years experience in a similar position withing the luxury hotel sectorFamiliar with the duties and responsibilities of the reservations department in a hotel
Duties and responsibilities
Property knowledge of all Village N Life brands and productsMaintain a high level of customer service Excellent written and verbal communication skillsAssist in investigating and resolving customer complaintsPromote and sell VNL products and services using up-selling and suggestive selling techniquesQuotations to be done accuratelyConfirmations and pro-forma invoices issued on time and according to procedure and payment schedulesFollow up and hand over of all details of groups to property management and events to the relevant operations managerAccurately record and process reservations from all channels on to the OPERA systemBooking of transfersProcess amendments to reservations, e.g. extensions, early departures etc. Manage No ShowsDealing with special requestsLiaise with credit and finance departments if credit approval is neededFollow up on provisional bookingsAccept waitlist reservations, record and follow up on PMSComplete monthly OTA reconciliations
Shifts will be determined by the requirements of the Travel Support Centre and will include late shifts to 21H00 and weekends.
Due to the high volumes of applications received, only candidates that meet the minimum requirements will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTMzNzcwMTE3P3NvdXJjZT1ndW10cmVl&jid=1687399&xid=2133770117
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Village N Life is a Leading Tourism and Hospitality company that is based in the beautiful Camps Bay.
An exciting opportunity exists for a Maintenance Supervisor to join our dynamic team.
Scope of the job:
Performing maintenance management duties as required by facilities manager. Assisting to maintain all aspects of the Hotel through a preventative maintenance program. To ensure that all facilities and machinery is in working condition throughout the Property.
Minimum Requirements
MatricValid Drivers licenseAt least 2 years experience in maintenance department
Duties and responsibilities
Assisting maintenance Manager with daily dutiesCommunicating to ManagementManaging Staff & Day to Day MaintenancePerforming maintenance workStore all tools securely to prevent loss or damage to equipment.Know what standard stock items are and in which group store they are keptRepairs damaged or construct new equipment when so required, within reason, to ensure the smooth running and operation of all areas on the property.Assist to plan, organize, direct & Control all aspects of the Maintenance Department.Daily Issue of Work AllocationQuality ControlProject ManagementAdministration
Due to the large volume of applications received, only candidates that meet the minimum requirements will be contacted.
If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzQ5MDMzNzkzP3NvdXJjZT1ndW10cmVl&jid=1716673&xid=1349033793
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A great opportunity presents itself to join this prestigious hospitality estate situated on the outskirts of Stellenbosch.
Requirements:
Min 2 years previous experience in the same or similar position within a 4 / 5 * hotel or upmarket establishmentRelevant pastry & A la Carte experience in an upmarket restaurant or hotelPreparing, cooking, and presenting dishes within your specialtyManaging and training any Demi-Chef de Parties or Commis working with youHelping the Sous Chef and Head Chef to develop new dishes and menusEnsuring you and your team have high standards of food hygiene and follow the rules of health & safetyMonitoring portion and waste control to maintain the profit marginsDisciplined, self-motivated, and able to work independently as well as leadWork in a pressurized environmentAbility to multitaskMust be able to work shiftsOwn reliable transport
Please forward your cv in MS Word format and include a recent profile photo with contactable references.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83NjgxMTMwMjQ/c291cmNlPWd1bXRyZWU=&jid=1244244&xid=768113024
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An exciting opportunity is available for an experienced, hard-working all-rounder to join the kitchen brigade of this trending hotel.
Requirements:
Must be a SA CitizenA culinary diplomaPrevious experience in a similar position within a trendy, high-end restaurant and/or 4/5* hotelHave both hot and cold kitchen experienceCreative with exceptional culinary skillsBe able to work independentlyHave a calm work approachReliable and trustworthyHave a clean work record with contactable referencesWilling to work shifts
Remuneration: R12 000.00 cost to company (depending on experience)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzY5NTU3NjU4P3NvdXJjZT1ndW10cmVl&jid=1244242&xid=3769557658
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Our client based in the beautiful FRANSHOEK is looking to employ a Restaurant Manager for one of his exclusive 26-bedroom hotel and vineyard called Mont Rochelle on a Permanent basis. Mont Rochelle is part of Virgin Limited Edition, Sir Richard Branson’s award-winning collection of unique retreats and luxury hotels.
OVERVIEW:
Efficient and effective running of the restaurant, ensuring the highest service standards are maintained in all aspects of the operation with maximum guest satisfaction.
Duties and Responsibilities:
Guest satisfaction in all aspects of food & beverage service.Liaising and hosting of guests, ensuring that all their requests are met and feedback is addressed appropriately.Achievement of budgets and cost controls without negatively impacting the guest experience.Proactivity in maximizing sales and revenue and generating new service ideas and products in line with current trends.Training, development and leadership of the team, and ensuring the team have excellent product knowledge.Maintaining the highest level of hygiene as per Company standards.Completion of all restaurant-related admin and reports.,
PERSONAL CRITERIA:
Strong people management skills, an excellent motivator with the ability to influence, mentor and develop team members.Upselling/coaching skills.Practical, hands-on approach and leads by example.Ability to host and comfortably engage with guests.Excellent communication skills (team and guests alike).Organized and structured approach.Energy and passion with a sense of fun.Excellent observation skills/ attention to detailWorks well under pressure, flexible and can take initiative
QUALIFICATIONS & EXPERIENCE:
Experience within a 5* hotel/property.Budgeting, procurement and cost controlStrong background in customer service.Excellent wine knowledge.Strong training/coaching background.
Whats the deal:
Hours: As per operational requirementsMedical Aid: 50% Company Contribution (Discovery)Provident Fund: 5% Company Contribution (Old Mutual)Annual Leave: 15 days off (plus an additional day off for your birthday)
If you think you would be the perfect match then please submit an Updated Detailed CV to nathans@towergroup.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTgzODQ4NjQzP3NvdXJjZT1ndW10cmVl&jid=1607974&xid=3983848643
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Brief Job description
A creative individual who has a good understanding of growing teams and develop staff from withinWorking for a dynamic and growing luxury brand of restaurants and hotels within Cape Town
Requirements
must have a strong understanding of management experiencethe ability to lead a teamminimum of two years’ experience in the roll of Head ChefLeadership and management of the team is essentialUnderstanding costings, financial control as well as training & Development of staff is vital in this roll
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjk2OTcxNzkzP3NvdXJjZT1ndW10cmVl&jid=1475919&xid=3696971793
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Brief Job description
All-Rounder who is able to manage the Front of House and Back of House to drive the company’s standards, ensure optimum achievement and retention of guestsWorking for a dynamic and growing luxury brand of restaurants and hotels within Cape Town
Requirements
Providing a memorable experience to all our guestsStock and staff Management and the ability to show leadership to the team to optimise and drive revenueMust have at least two years’ experience working in the hospitality trade with senior management experiencePassionate individual, who enjoy the challenges of the hospitality industrywant to grow with a team and continuously improve personal skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjUxMTY4MjA3P3NvdXJjZT1ndW10cmVl&jid=1474625&xid=2251168207
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Description
Are you…
A travel consultant who loves working in the travel industry?The person your friends always turn to for suggestions on their holiday destinations?Always ‘in the know’ about all the new hotel openings about town and best places to go on holiday to?Someone who thrives in a fast paced and fun working environment?
Yes? Read on…
Ten is looking for a passionate, motivated and resourceful individual to join our Travel team. As a Travel Specialist you will be fulfilling leisure travel requests on behalf of our members, including luxury journeys on behalf of high net worth members, complex flight inclusive itineraries covering several destinations within UK, Europe and world-wide.
Your exceptional customer service skills, commercial judgement, skillful use of travel research and booking technology, and passion for travel will deliver superb member satisfaction, high levels of supplier revenue and repeat usage of Ten for travel and other jobs throughout the business.
The role will based on a fixed shift pattern and will require some evening and weekend shifts.
Who We Are
At Ten our goal is simple, to become the most trusted service business in the world.
We are already the global market leader for lifestyle management and concierge services, providing services from a 22 strong global office network with over 800 employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.
We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members.
To find out more about Ten, please watch this short video here.
Requirements
We are looking for:
Fluency in English and Italian. Excellent written & oral communication is a MUST. Please be prepared to take language test in any language you mention as a skillCandidate will need to be based in Cape TownMinimum of 5 years’ experience in outbound retail leisure travel essentialRecent GDS experience is essential (within the last 2 years), Amadeus preferable.Energetic and motivated team players who enjoy the challenge of meeting and beating targetsPeople who are passionate about delivering high quality personalised customer support and have excellent r...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTA2MTY5OTgzP3NvdXJjZT1ndW10cmVl&jid=1160091&xid=2906169983
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Requirements
Sous chef with a minimum of two years of Sous chef experiencesupport the Head Chef in a high-pressure environmentAbility to manage a shift on his/her ownown transport essentialWillingness to work for a dynamic and growing luxury brand of restaurants and hotels within Cape Town
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjk1MzU3NTAwP3NvdXJjZT1ndW10cmVl&jid=1475917&xid=3695357500
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Building relationships is vital. Your role will be to maximize hotel profitable revenue, ensure day to day procedural operations completion and that guest satisfaction is achieved.
Minimum Qualifications / Experience / Skills
5 Years of experience in the hospitality Reservations operationsAbility to effectively communicate with others in English (written and spoken)Proven experience in a Reservations position, ideally within a hospitality environmentGood leadership skills with a hands-on approachAbility to work individually and as part of the TeamSkilled with Microsoft Office software, especially in Excel
Key Roles Responsibilities and Competencies Required
Answer telephone enquiries in a warm friendly tone-mannerAccurately process bookings, cancellations and sending confirmationsAccurately checking availability of required services to avoid overbookingsResponding to bookings from all Online distribution channels and platformsKnowledgeable of Online portals extranets such as Booking.com, Expedia etcEnsure web site booking process is maintained up-to-date and functionalPromote specials on various platforms that is being advertised by the CompanyFollow up Provisionals and ensuring payments are received prior arrivalPreparing and sending 10 Day Weekly Arrivals listing once every weekAdhere to email turnaround timesLiaise within the Team and Properties regarding special requests, dietary requirements or any special needs clients haveBooking of extra services such as Transfers and ToursMaximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolutionEnsures that all Month-end Revenue reports are accurately produced and processedA positive, adaptable and communicative personalityAbility to handle multiple challenging priorities and assignmentsEnsures that budget targets are consistently achieved within the TeamStrong Attention to Detail and Innovation for Results
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTM0MzI5OTE2P3NvdXJjZT1ndW10cmVl&jid=1295736&xid=4134329916
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