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Kindly read the ad in detail until the end, before submitting your CV.
Do you want to be a part of a company where staff are being respected and hard work and dedication being noticed and appreciated? We offer a work environment where people can grow and based on their performance and commitment can excel within the company.
We are focussed and dedicated and work hard to ensure that we meet our targets, to offer annual increases and performance bonuses annually.
We believe that “hard work pays” and we work as a team to achieve our goals. Teamwork is one of our core values and we believe that teamwork helps us to grow together and create a working environment where people look out for each other.
If you are an individual who is serious about your future and personal growth, please look at the current opportunity that we have available to grow our team.
We have a vacancy for a QS / Tender Administrator to work on Tenders specific to Electronic and Security Systems. We operate in the middle to high-end of this specific market segment and are well established within the industry. We mainly operate within the Construction Industry with JBCC contracts.
Minimum of 3-5 years relevant experience in the Electronic and Security industry or similar Construction Industry is a definite pre-requisite. Knowledge of Security, Alarm, Access Control and CCTV will be an advantage.
If you are looking for a new exciting career opportunity, please send your detailed CV with contactable references.
We are looking for candidates who are seeking long term employment and are dedicated to develop their career within our company.
• Experience in project administration essential and knowledge of tender
processes including tender briefings and submissions is required
• Understanding of project management processes, adhering to policy and
company values
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy and knowledge of JBCC
Contracts.
• Strong planning and organising skills
• Strong interpersonal skills
• Intermediate MS Office proficiency (Word, PowerPoint, Excel)
• Self-managed and self-motivated
• Own vehicle and valid driver’s license
Responsibility:Roles and Responsibilities:
• Create and compile quotation and tender documents
• Assist with compiling presentations and proposals
• Source tenders
• Follow up telephonically with consultants on the progress of all on-going
projects
• Update report on all proposals and tenders awarded or lost
• Provide administrative support to the Management Team with regards to
quotes and tenders and progress claims
• Attend project initiation meetings and tender briefings; and compile
project plans when required
• Liaise with customers with regards to contractual matters
• Communicate and build relationships with suppliers and vendors
• Negotiate, source and procure stock items for quotes and tenders
• Collect and compile statistical data
• Ensure and maintain accurate filing system
• General admin
Skill Set:
• Strong admin skills
• 3 years’ experience in an administrative role
• 3 years’ experience in a tender administration role
• 2 years’ buying and sourcing experience
• Experience in security/technology/IT tender & buying would be an
advantage
• Excellent attendance record
• Stable employment history with contactable references
• Tertiary Qualification relevant to the position is preferred.
• Administrative qualification advantageous
• Excellent Excel & PowerPoint skills
• Own reliable transport
In return for your commitment and dedication we offer:
• 13th cheque based on performance
• Company Cell Phone
• Company Petrol Card for Business Travel
• Company Pension & disability benefits, after three years
• Market related Salary Dependent on experience & Qualification
Please apply by e-mailing a detailed professional CV with references and a recent colour photo to hr@integratek.co.za
Please Note:
Should you not hear from us within 4 weeks, please consider your application unsuccessful. We advertise on a permanent basis to find suitable candidates to expand and grow the company.
Thank you, we look forward to receive your updated and most recent CV.
Job Reference #: TenderAdmin
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Technical Account Manager At Parvana Recruitment-Parvana Strategic Sourcing Location In All Categories Share This JobTechnical Account Manager at Parvana RecruitmentParvana Strategic SourcingPermanent Senior positionCape Town, Western CapePosted 07 Oct 2022 by Parvana Strategic SourcingAbout the positionThis is a remote position.Client Details: A top international company, with a head office in the US,, this organisation is focussed on leading edge problem solving. Proven ability to find solutions to problems is essential combined with a strong academic background. The work environment is incredibly progressive. Work from home is encouraged and there is also the opportunity for those that want to work overseas although that is personal choice dependent. This organisation only hires permanent resources and enjoys an incredibly low staff turnover as a result of their generous remuneration packages and the exciting work they are involved in.Role Responsibilities: Looking after existing customers and supporting sales staff in new accounts.Building / maintaining an exceptionally strong working relationship with the customer.Liaising with customer decision makers and architects to disseminate and communicate the value of the organisation.Explaining to the customer how the software fits their requirements and shaping / leading consulting engagements with those organisations to demonstrate the value-add.Staying involved in the customers projects,
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMDc2XzU3NTI0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1372980&xid=2076_57524
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REQUIREMENTS:Matric, relevant qualification advantageousEssential to have experience within the Food Sector and selling of catering equipmentMust have at least 5 years experienceStrong general knowledge of industryPassionate about Food and CookingMust have own transport and valid driver licenseMust have excellent communication skills in English both written and spokeDUTIES:Establish, develop and maintain positive business and customer relationshipspromote and sell products using solid arguments to existing and prospectivecustomersCoordinate sales effort with team members and other departmentsAnalyse markets potential, track sales and status reportsSupply management with reports on customer needs, problems, interests,competitive activities, and potential for new products and services.Keep abreast of best practices and promotional trendsReach out to customer leads through cold callingPerform cost-benefit and needs analysis of existing/potential customers to meet their needsAchieve agreed upon sales targets and outcomes within scheduleSalary: R15k plus commissions and petrol paidJoin us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzEyMzIxMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1370024&xid=1109_123212
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REQUIREMENTS: Matric, relevant qualification advantageousEssential to have experience within the Food Sector and selling of catering equipmentMust have at least 5 years experienceStrong general knowledge of industryPassionate about Food and CookingMust have own transport and valid driver licenseMust have excellent communication skills in English both written and spokeDUTIES: Calling on clients relevant to the industryCold calling and making appointments for meetingsAssessing a clients needs and offering products accordingly to improve their establishmentManaging & achieving sales volumes, targets & KPIsProspecting and sourcing for business opportunitiesNegotiating sales/pricing and quotationsImplementing sales driver activitiesEducating & presenting to various establishmentsEnsuring customer satisfactionBuilding & maintaining relationshipsTravelling to various customers dailyGeneral Administrations duties requiredSalary: R15k plus commissions and petrol paid.Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzEyMjM3M19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1368211&xid=1109_122373
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Be responsible for the acquisition, growth, and management of new accounts as well as expanding relationship with an existing client base as the next ambitious IT Account Manager sought by a dynamic Internet Service & Network Specialist. Your role will entail generating new business through cold calls, leads, upselling, cross-selling, improvements and renewals – ensuring to grow and maintain a healthy sales pipeline. You must have Matric/Grade 12 and knowledge and experience selling the following: WAN mediums, technologies & topologies – Fibre, Wireless, LTE, VSAT, VPN, MPLS, SD-WAN, Point to Point, Hub and Spoke, Full Mesh and Dual-homed. The ideal candidate must be able to exhibit a fundamental understanding of Cloud services - experience in selling Cloud services preferred.Duties:Serve as point of contact for all client account management matters.Generate new business - Includes cold-calling, generating leads and opportunity management.Develop new business with existing clients – Includes upselling, cross-selling, improvements, and renewals.Build and maintain strong, long-lasting client relationships.Develop trusted advisor relationships with key accounts and stakeholders.Forecast and track key account metrics.Grow and maintain healthy sales pipeline.Liaise with Pre-sales to produce accurate quotations and solution proposals.Liaise with Project Management to ensure projects and installations are done correctly within set time frames.Manage the entire sales process from lead, pre-sales, iterations, and closure.Forecasting accuracy.Customer Service Orientation.Participate in product, process and/or sales training in order to provide effective technical services solutions to clients.Requirements:Matric or Grade 12 essential.Tertiary qualification and/or a relevant degree/diploma will be an advantage.Knowledge and experience in selling –WAN mediums – Fibre, Wireless, LTE, VSAT.WAN technologies – VPN, MPLS, SD-WAN.WAN topologies – Point to Point, Hub and Spoke, Full Mesh, Dual-homed.Internet Services – Must understand contention.Voice over IP services.Must exhibit fundamental understanding of Cloud services - experience in selling Cloud services preferred.Valid drivers licence and own reliable vehicle.Attributes:Highly motivated and professional with excellent communication skills, highly confident and goal oriented.Must show keen interest of perpetual learning to keep skills relevant and effective – Sales and technology online training, book reading etc.Ability to communicate and articulate solution components and options with C-level management.While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful. https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzMwMDIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1372808&xid=1320_30023
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Senior QA Engineer-MRI South AfricaTo support our rapid growth, we are seeking talented, motivatedQA Engineerthat bring a passion for releasing quality products for our customers. QA Engineers work closely with MRI Software customers and team members to ensure products and services work in a fully integrated manner as expected by the customer.MRI Software offers opportunities for long-term career growth to successful QA Engineers who aspire to deeper technical, project management or other leadership roles in the company as we believe in building our team from within.RESPONSIBILITIES: Define and execute automated test strategies, using industry Best Practices in the design.Interpret the results of manual and automated tests at both the Application Program and user interface layers.Applies defined software testing practices and procedures to drive quality and testability of products and services.Exercise’s judgment in application of methods and procedures to evaluate quality products and services.Builds productive internal and external relationships that are essential to delivering quality products and services.Works independently, with general instructions on assignments.Develops software testing requirements, test cases, and test plans.Report’s software defects in detail with information gathered from customers, tech support or other internal resources.Analyzes offerings against functional and non-functional requirements.Creates clearly documented pla
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMDc2XzY2MDYwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1372887&xid=2076_66060
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Sales & Account executive Our client is a specialist data consultancy that helps global SAP clientele master their data.Role Function The Sales & Account executive supports the Sales Director and is responsible for the growth of company revenue from the selling of a data management product. This role will also include Account Executive responsibilities such as the selling of solutions/services to new and existing customers. The role is also responsible for the development of sales plans and coordination of sales activities.Responsibilities Sales ExecutiveDevelops leads and converts them into new business opportunities. Develops a clear understanding of the customer’s business requirements.Develops sales plans for new and existing strategic customers.Coordinates the writing of proposals and ensures the necessary QA and sign off.Manages the sales cycle for new customers.Has a bearing on customer decisions and has solid relationships with key customer executives at high levels.Participates in pre-project activities, such as determining scope, formulating the approach to address the customer challenges, and writing proposals.Also plays the role of Account Executive - successfully engages and manages customer and partner accounts and ensures no accounts are lost due to relationship factors or competitive activities.Manages customer and partner related documentation and administration including vendor onboarding and contract negotiation.Is responsible for gross profit margins on assigned projects.Builds a solid reputation and a network of relationships in the SAP market and positions our client as a solution provider in these markets.Trends & Solution DesignAssists in product and solution design and in the development of sales and marketing collateral.Provides input into / advises on value-adding solutions to address customer’s key priorities and adapts solutions as needed to changing customer and market demands.Uses customer feedback for developing future-oriented customer service strategies.Meetings, Budgeting and ReportingSupport the Sales Director in developing an annual sales plan with separate targets for various market segments and achieves objectives as agreed.Drives and manages sales meetings and sales discussions / decisions with the Sales Director.Manages and reports on sales activities and any variances to budget. Tracks, records and takes corrective action for minimizing lost sales.Achieves the allocated Sales budget quarterly and annually. Required Skills and Experience Minimum of 3 years previous experience in a Sales/Business development role within a complex IT / ERP environment.Minimum of 3 years previous experience working with SAP.Minimum of 3 years previous experience in data / data solutions (advantageous).Previous experience in sales of ERP products (advantageous).Budget
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4Xzk5Mjk2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1372568&xid=1108_99296
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DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business.
ENVIRONMENT:
A leading Asset Management Group seeks to fill the role of a Dynamics 365 Developer with hands-on D365 development experience & able to customize CRM forms, views, workflows, business rules, charts, & dashboards. Your core role will be to implement and extend Dynamics CRM 2016 / D365 software & inspire its use within the business environment, advising on best practices to ensure its features are utilized to their fullest. The role will see you involved with both client & working on the internal Development projects. You must possess a University Degree with a Software Development focus, 4+ years’ Microsoft Dynamics CRM/365 SDK developing plug-in & workflow assemblies, .NET, C#, ASP.NET, JavaScript, Power Platform, HTML, CSS, SQL & DevOps.
DUTIES:
* Analyse the client’s business, developing an understanding of their business objectives, & identify efficient ways Dynamics CRM 2016 will add value to their business.
* Work closely with all key business stakeholders in identifying, analysing, and developing solutions based on their business requirements.
* Plan and execute the implementation of Dynamics CRM 2016 / D365 developments, providing regular progress updates to internal and external clients.
* Assist with project communication and best practice throughout the system implementation and support new and existing clients on the use of Dynamics CRM 2016 / D365.
REQUIREMENTS:
*Qualifications –*
* University Degree in a Software Development area. (D365 /Power Platform MS Certifications advantageous)
*Experience/Skills –*
* 4+ Years –
* Coding on the Microsoft Dynamics CRM/365 SDK (developing plug-in & workflow assemblies).
* .NET, C#, ASP.NET & JavaScript programming.
* Strong development experience, ideally with Dynamics CRM 2016, D365 and Power Platform.
* Experience in web application development experience (HTML, JavaScript, and CSS).
* Able to customize CRM forms, views, workflows, business rules, charts, & dashboards.
* Knowledge of CRM usage in Browsers, Outlook, Tablet & Mobile Applications.
* Good Understanding of SQL.
* Good Understanding of DevOps.
* Business analysis & requirements gathering skills.
* Hands-on D365 development experience.
* Practical experience with –
* Microsoft technologies (MS SQL, Power Automate, Power Flow, Power Apps, Power Platform, Power BI, Silverlight, SharePoint, Active Directory, SSRS, SSAS, SSIS, BizTalk, etc.)
* Unit Testing.
* Integrations between CRM and external sources (Data Warehouse, IBM Acoustic).
* Web JS frameworks (jQuery, Angular JS, TypeScript).
* Microsoft Azure.
* Be comfortable with a hybrid working model (Remote as well as at the office).
ATTRIBUTES:
*Adaptability –* Adjusts effectively to work within new work structures.
*Decision Making –* Ability to make balanced and sound recommen
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU4NTQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1247194&xid=1555_58547
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Our client a Global Tech firm is seeking a Data Scientist to join their team in Cape town on a contract basis. They offer stability, growth, attractive salary, exposure and an excellent working environment. The contract will run until March 2023 with renewal option for another year.As a Data Scientist, youll be responsible for using data mining techniques to uncover new insights into the way our customers interact with our products. You will be working closely with engineers and designers to ensure that the right questions are being asked of our existing customer data. You will also work closely with business leaders in order to understand how we can use this insight to inform product decisions, sales strategy or marketing efforts.Requirements Work closely with business to identify issues and use data to propose solutions for effective decision makingBuild algorithms and design experiments to merge, manage, interrogate, and extract data to supply tailored reports to colleagues, customers or the wider organisationUse machine learning tools and statistical techniques to produce solutions to problemsTest data mining models to select the most appropriate ones for use on a projectMaintain clear and coherent communication, both verbal and written, to understand data needs and report resultsCreate clear reports that tell compelling stories about how customers or clients work with the businessAssess the effectiveness of data sources and data-gathering techniques and improve data collection methodsConduct research from which youll develop prototypes and proof of conceptsEstablish new systems and processes and look for opportunities to improve the flow of dataEvaluate new and emerging technologiesRepresent the company at external events and conferencesBuild and develop relationships with clientsIdentify valuable data sources and automate collection processesUndertake pre-processing of structured and unstructured dataAnalyse large amounts of information to discover trends and patternsBuild predictive models and machine-learning algorithmsCombine models through ensemble modelling.Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.Mine and analyse data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.Assess the effectiveness and accuracy of new data sources and data gathering techniques.Develop custom data models and algorithms to apply to data sets.Use predictive modelling to increase and optimize customer experiences, revenue generation, ad targeting and other business outcomes.Develop company A/B testing framework and test model quality.Coordinate with different functional teams to implement models and monitor outcomes.Develop processes and tools to monitor and analyse model
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzYyNDEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1220037&xid=1108_62412
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A great opportunity with a large retail group has become available for a Media Account Manager: Agency.ResponsibilitiesSell and manage online media campaigns to media agencies and clients whilst achieving marketing objectivesGrow the omni-channel media offeringDrive growth with client base and develop new relationships with digital media agencies to generate revenueImprove profitability and increase online media spendCreate and apply effective sales strategyIdentify sales opportunities and analyse closed-loop campaign performanceDevelop a growth strategy for the account focused on delivering financial gain and customer satisfaction together with the Head of Agency SalesAchieve and exceed allocated overall digital sales revenue budgetsRetain and grow revenue on a designated portfolio of digital clients and agenciesActively research, seek out and cultivate new business opportunities to drive business growthEfficient management of all sales processes and systemsMonitor campaigns executed to ensure all deliverables are metWork alongside Ad Operations to guarantee the best possible campaign outcome thus ensuring the opportunity for return businessConduct research to identify new markets, customers and opportunities to drive business growthBuild long-term relationships with new and existing customersEnsure constant and effective flow of communication between agency, client and suppliers Requirements Degree or Diploma in Marketing, Media or a related field+3 years agency or client facing digital media sales experience in a leading media / digital sales environmentDemonstrated experience growing customer spend and a proven successful track record of achieving revenue targetsStrong media sales background (traditional and digital)Retail media knowledge and experienceExperience presenting to large and small audiences across stakeholder levels and groups within a business contextHas a well-established external media and direct client networkProficiency in MS Office and CRM software (e.g., Salesforce)Proficiency in Power BI advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ5NzM5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178335&xid=1108_49739
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SURGO (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. The Client is headquartered in New York and has more than 40,000 professionals in locations throughout the United States, Europe, Asia, Latin America, Australia and South Africa.
The Client is recruiting for an experienced Digital Transformation Executive to join their team based in Cape Town.
Job Purpose:
The Digital Transformation Manager leverages the core power of domain expertise as the fulcrum and infuse it with levers that include Artificial Intelligence, Dynamic Analytics, Automation and Robotics, and Next Gen Solutions to drive digital transformation by reimagining customer journeys and enabling agile and intelligent operations to improve revenue growth and profitability of our clients.
Essential Functions:
• Responsible for Diagnostic to Solution Proposal creation for Digital projects
• Generate ideas for building game-changing capabilities by scanning the market/competition and internal operations
• Consultative mindset, with approach to think of a business challenge creatively and with a future digital solution mindset
• Build relationships with key business leaders and sponsors other stakeholders to drive uptake of innovation projects, define project vision, scope, requirements, and deliverables
• Successfully collaborate with core and extended teams across the enterprise for deployment of Digital Solutions by internal and client showcasing and articulating the business case and value proposition
• Create best in class products by integrating firms product footprint and investments automation, process simulation, re-engineering, domain expertise, analytics etc
• Responsible for maintaining the Governance and reporting on projects to Business units, Leadership, clients
• Maintain awareness of new and emerging operating practices, technologies such as robotic automation, machine learning, mobility, artificial intelligence and dynamic analytics and the potential application on operations
• Managing client visits for prospects, existing clients with respect to transformation presentations
• Providing transformation solutions and roadmaps for new deals / pursuits
• Contribution of creation of showcase content, though leadership white papers, collaterals
• Updates job knowledge by studying state-of-the-art tools, technologies, reading professional publications; maintaining personal networks; participating in professional organisations
Primary Internal Interactions:
• Business and Account Leadership
• Advanced Automation Robotics
• Analytics
• Products and Platforms
• Quality Process Excellence
• Operations SMEs Supervisors
• RFX and deal team
• Client Management team
• Other enabling functions on need basis
Primary External Interactions:
• Existing and Prospect clients
Technical Skills:
• Strong Insuranc...Job Reference #: 202617
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German Speaking Customer Service opportunity available in the Travel Industry.
Our client based in Century City is a market-leader within the leisure and business travel sectors. Their product offering includes one of the worlds leading independent airport VIP lounge access programmes.
Role:
• Take inbound calls in a professional manner
• Handle and overcome objections in a professional and effective manner
• Adhere to targets
• Take inbound calls from an international customer base
• Handle both internal and external email correspondence to and from clients in line with quality standards
• Work towards resolution time periods, quality standards and targets
Not negotiable:
• Fluent in speaking, writing and reading German and English
• South African citizen / valid Work Permit
• Deal with clients telephonically above average telephonic communication skills
• Ability and willingness to work weekends and shifts as and when required
• Proven exposure to flexibility and easily adaptable to pressurized environments and change
• Proven customer service orientation and problem-solving ability in previous roles/career
• Must have applied foreign language in a corporate environment
• Ability to multitask
Targets (weekly/monthly and incentive attached to this)
• Reach call resolution timeously
• Reach targets on a daily, weekly, and monthly basis
• Adherence to schedule
• Meet quality assurance selected targets
• Meet all agreed KPI`s
• Develop excellent relationships with all stakeholders
Days of work:
• Monday to Sunday 24/7 (rotational roster, varied shifts see below )
•
05:00 14:00; 09:00 18:00; 12:00 21:00; 15:00 00:00; 17:00 02:00; 18:00 03:00; 20:00 05:00 (Shifts do change due to daylight saving for the UK and USA)
Special arrangements: Working SA Public holidays
What is most challenging about the role:
• The agent needs to manage and prioritize high workload, call volumes and attend regular training on amendments to products, policies and procedures
• High standards of work are an expectation Salary: Market related. Based on the level of experience.
Nice to haves:
• Experience with working to targets
• Familiarity with call centre culture/environment
• Exposure to travel, either work related or extensive personal travel
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202110 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered memb...Job Reference #: 202110
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Our client based in Century City in the Travel industry is a world leader in products for frequent and discerning travellers with a powerful portfolio of brands. One of the worlds leading independent airport VIP lounge programmes, and the International Airline Passengers Association, which has been providing services and savings for frequent flyers since the 1960s.
A market-leader within the leisure and business travel sectors and includes the well-established products
Role:
• Take inbound calls in a professional manner
• Handle and overcome objections in a professional and effective manner
• Adhere to targets
• Take inbound calls from an international customer base
• Handle both internal and external email correspondence to and from clients in line with quality standards
• Work towards resolution time periods, quality standards and targets
Not negotiable:
• Fluent in speaking, writing and reading Arabic and English
• South African citizen or valid Work Permit
• Deal with clients telephonically above average telephonic communication skills
• Ability and willingness to work weekends and shifts as and when required
• Proven exposure to flexibility and easily adaptable to pressurized environments and change
• Proven customer service orientation and problem-solving ability in previous roles/career
• Must have applied foreign language in a corporate environment
• Ability to multitask
Targets (weekly/monthly and incentive attached to this)
• Reach call resolution timeously
• Reach targets on a daily, weekly, and monthly basis
• Adherence to schedule
• Meet quality assurance selected targets
• Meet all agreed KPI`s
• Develop excellent relationships with all stakeholders
Days of work:
Monday to Sunday 24/7 (rotational roster, varied shifts see below )
03:00-12:00; 09:00-18:00
(Shifts do change due to daylight saving for the UK and USA)
Special arrangements: Working SA Public holidays
What is most challenging about the role:
The agent needs to manage and prioritize high workload, call volumes and attend regular training on amendments to products, policies and procedures
High standards of work are an expectation
Salary: R11382.21 + R1138.22 = R12520.43
Nice to haves:
• Experience with working to targets
• Familiarity with call centre culture/environment
• Exposure to travel, either work related or extensive personal travel
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202111 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your applicat...Job Reference #: 202111
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My client provides loan finance to SMEs - you must come from commercial property investment not Property Sales -this is not for estate agents. Hybrid role.
In a nutshell we need someone who understands commercial property investment and who can also do the finance attached to deal sourcing and deal structuring.
CTC in the region of 80k pm. (And interest share)
Responsibility:Take complete ownership of financial management, encompassing income and expenses, within the area office, ensuring financial stability and adherence to approved budgets.
· Oversee the end-to-end property investment process within the area office, with a specific focus on deal sourcing, due diligence, deal structuring and portfolio management for wholly owned property acquisitions, joint venture property investments and owner-occupied property acquisitions for business owners.
· Actively participate in various committee meetings, providing input and insights that contribute to informed decision-making.
· Prepare and present detailed investment proposal reports for consideration by relevant investment committees, ensuring accuracy and clarity in all documentation.
· Develop and execute marketing strategies to promote X Limited’s services and products, while actively engaging in presentations and networking activities to foster industry relationships.
· Strategically cultivate and maintain relationships with key intermediaries and industry stakeholders to generate consistent deal flow opportunities, all while promoting and strengthening the brand of X Limited.
· Actively manage client relationships and regularly participate in management meetings for equity investments in joint ventures, contributing to the overall success and growth of these partnerships.
· Actively participate in the development, management, and retention of your direct report.
· Actively participate in the building of a team through the recruitment and selection, and to the development, management, and retention of additional direct reports.
Qualifications:
· A Bcom degree in Accounting, with Accounts 2, Finance or other business-related field.
· A Property Investment-related degree will be advantageous.
· 4 or more years of experience in property investment/property finance structuring.
The individual needs to possess the ability to build and maintain relationships, have strong negotiation skills and be results-focused.
Requirements:
· 5 or more years of experience in Business Investment.
· Experience in Banking, sales and marketing.
Competencies:
· Deciding and Initiating Action
· Leading and Supervising
· Persuading and Influencing
· Presenting and Communicating Information
· Planning and Organising
· Delivering Results and Meeting Customer Expectations
· Relating and Networking with People
Salary: Up to R80,000.00 per month
Education:
Bachelors (Required) with Accounts 2 passed
Experience:
Business Investment: 5 years (Required) Sales and Marketing: 3 years (Required)
Property Finance Structuring: 4 years (Required)Salary: R80000Job Reference #: FinanceConsultant Name: Carol Ann Farrelly
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The Role: Team Leader â?? Inbound Contact Centre Cape Town Shift environment OVERALL PURPOSE OF JOB: The position of the Team Leader is to lead an inbound team within the Operations environment to ensure that all targets are met accordingly, to maintain quality of the service from the agents and to ensure that it gets delivered in conjunction with iSON Xperiences customer goals and objectives. A strong focus upon the delivery and achievement of staff satisfaction and customer satisfaction targets are essential.Main Responsibilities will include but will not be limited to: Leading and managing a team of 15 â?? 20 agentsCoaching and developing agents through continuous one-on-one sessions i.e. daily, weekly and monthlyTotal performance management, monitoring and driving team targetsAttendance and leave management process and updating matrixManage and motivate agents through different formsQuality management/improvement through call evaluations for each agent weeklyProvide coaching and feedback to agents weeklyEnsure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).Set key performance indicators for agents and review agent performance according to KPIâ??s in conjunction with Contact Centre Manager on a regular basisAssist in agent career developmentResolve daily queriesCompile reports and report on progressLiaise daily with Workforce Management team to ensure effective resource planning.Taking correct disciplinary measures where necessaryAssess and identify training needsPromote service deliveryEscalate and manage customer queries as requiredCoach staff on BTG/BPS policies and proceduresCompilation, development and maintenance of descriptive and statistical reporting on a daily, weekly and monthly basisDevelop and gain approval of and execution of all deliverablesDevelop, contribute to and maintain the team and Contact Centreâ??s outputs and KPIâ??sStrong internal and external relationship buildingRepresent the customer to the rest of the business â?? Customer AdvocateExcellent communication both oral and writtenEnsure escalations processes are maintained and implementation of new processes with team buy inBe proactive with own development using available learning resources on a daily basis. KNOWLEDGE AND SKILLS: Proficiency in MS OfficeGood interpersonal conflict resolution skillsGood team leadership and people management skills Skills and Experience: Grade 12 / Matric essentialDiploma/Degree AdvantageousPrevious Team leader experience within a Contact Centre environment BPO Experience EssentialTelecommunication experience highly advantageousGood performance management experienceÂ
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgxMzExX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1209189&xid=1109_81311
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The Manager MDR is responsible for the delivery of Nedscapers Cloud MDR service offering. This includes the following processes, responsibilities and tasks:• Day-to-day functional management of the MDR team and members• Project management for connecting customers to the Cloud MDR• Preparing and monitoring the Cloud MDR SLA for customers• Sending out monthly Security Incident & Change Reports (SICRs)• Recurrent meetings with the customers• General relationship management with the Cloud MDR customers• Assessing and managing customer requests (RFCs) for the Cloud MDR service• Monitoring Incident Report, Incident Respond and Security Breach processes• Acts as an escalation point for the Cloud MDR service• Implementing operational improvements for the Cloud MDR• Monitoring the quality of the overall Cloud MDR service (process-based, human and tooling)2. Goals• Continuous build-up and maintenance of the quality of the Cloud MDR services (staffing, processes and tooling)• Structure of the Cloud MDR team in combination with the growth of Nedscaper Preservation and further development of knowledge• Keep customer churn as low as possible• Budgeting and capacity4. Knowledge, development & skillsThe educational level of a Manager MDR needs to contain the following:• Bachelor’s degree or equivalent ability• Global knowledge of applied ICT Technology• Knowledge of current development in the IT security field• Be a conversation partner for existing and new customers• A minimum of 5 years of experience in a project management function in a complex organization, with an emphasis on Agile/Scrum• Knowledge/experience in account management and service/delivery managementExams:• AZ-900 – Microsoft Azure Fundamentals• MS-900 – Microsoft 365 Fundamentals• SC-900 – Microsoft Security, Compliance, and Identity FundamentalsSkills:• Analytical• Decisive• Concerned• Commercial insight• Flexible• Integer• Organization sensitive• Service-oriented• Ability to work process and project-based• Fluent in written and spoken English
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Our client is looking for an experienced, self-motivated and target driven Farm Manager – Soft Fruit for their farm in the Winelands area (close to Stellenbosch). The successful candidate will be responsible for the overall management and leadership functions on the farm.Responsibilities will include labour planning and management, production, harvesting and all packhouse management functions.Responsibilities: Strategic direction and management.Financial management, reports, and budgets.Planning, implementation, and monitoring of the total production process of crops aligned to world class growing techniques.Total management of production, harvest and packhouse processes according to company standards and procedures.Staff management and development.Labour planning.Compliance management.Provide support to cross functional teams in developing business plans, budgets, pricing structures and marketing plans.Sound leadership and direction and ensuring quality product output, accuracy and consistency in processes and documentation.Building and implementing best practice policies and principles.Ensuring high standards of health and safety practices.Ensuring compliance to all necessary industry quality assurance standards.Meeting all specifications as required by both local and export customers.Requirements: Agricultural qualification or Business qualification (for example, post graduate business qualification).Minimum of 5 years’ working experience in a similar role (as a Farm Manager in the soft fruit industry).Exceptional leadership and management experience.Financial management, including budgeting experience.Planning and meeting deadlines.Experience in soft fruit industry / table grapes.Working under pressure.Must have excellent communication and interpersonal relationship skills.Must be self-disciplined, a team player, honest and of high integrity.Experience in HACCP, BRC, and or other quality systems.Area: Winelands area – near Stellenbosch.Starting date: As soon as possible.Salary: R40 000 per month (depending on experience).Please apply online for this position if you meet the above-mentioned requirements.Please assume that your application was unsuccessful if you have not been contacted within 4 weeks.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU4MDQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1122907&xid=1109_58047
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Duties and Responsibilities:Managing, training, and providing overall guidance to the sales team of an assigned territory.Setting reasonable sales targets to be achieved by the sales team.Monitoring the performance of the sales team and motivating members to meet or exceed sales targets.Collecting customer feedback and providing updates to senior management.Traveling to potential and existing customers within an assigned sales area to present company offerings and build brand awareness.Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales.Developing and sustaining long-term relationships with customers.Implementing a sales management process to assist the sales team in identifying and prioritizing key customers and prospects.Key Skills Skills:Excellent management, leadership, and organizational skills.Strong analytical and problem-solving skills.Outstanding negotiation and consultative sales skills.Effective communication skills.Exceptional customer service skills. Job Role: Area Sales Manager Industry: Accountancy / Finance Salary: Negotiable Required Skills 5 Years of Experience QualificationsQualifications:Bachelors degree in marketing, communications, business management, or related field is preferred.Proven sales experience; sector-specific sales experience is preferred.Proven track record of meeting sales quotas.Proficient in all Microsoft Office applications.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzQ5ODcyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1121104&xid=1109_49872
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Partner with business to define the IT- BU roadmap and drive delivery of that roadmap Build and nurture effective relationships with the FBH business counterparts and suppliers o Own the relationship with the business unit actively manage the relationship and expectations to ensure customer satisfactionAssure service delivery within business unit: o Ensure that business service requirements are defined and actively managed o Act as an escalation point for any service issues within business unitProvide input into IT strategy, technology direction and operating plan as well as setting aligned goals for subordinates to deliver these Provide input into IT investment (capex, opex, devex, human resources and skills development) relating to business initiatives (new applications and management of existing applications) and operating plans and ensure that projects and operating plans are delivered within approved budgets Integrate effectively with Technology Management to ensure the management of central and decentralised applications within business unit (including technology management, maintenance and upgrades) to meet business objectivesLead a diverse, cross functional, (direct/ virtual) team to effectively deliver strategy and operating plans within time and on budget Work in an integrated way with the Technology COEs (Centre of Excellence), IT Portfolio, Quality Assurance, Enterprise Architecture, Business Process Analysis and Service Management competencies to provide optimal solutions to meet business requirements and enable new business capabilities.Identify and analyse business requirements for their IT impact (including benchmarking, feasibility and assessment) and provide input into the prioritization process Provide optimal end-to-end IT solutions to meet business requirements and enable new business capabilities for the business unit: o Identify optimal solutions to meet business requirements/ opportunities o Acquire application software in line with commercial, architecture and technology guidelines to meet business requirements/ opportunities o Ensure the effective development, testing and installation of solutions together with cross-functional applications and technology/ infrastructure competencies to meet business requirements and opportunities o Driving IT delivery of programmes and projects (including business case) within time and on budgetLead Projects in business area and undertake quality assurance reviews of projects (including delivery of the business case) Create a culture of continuous improvement (root cause analysis, trend analysis, capacity and performance)Identify IT and related business risks (Including resourcing) across areas of responsibility and develop strategies for risk management and mitigation in accordance to IT GovernanceEnsure Adherence to I
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Build and maintain positive relationships with clients.Craft communication strategies on both campaign and annual basis and can also develop messaging frameworks that is able to get desired response from customers in market.Develop and optimize new approaches to customer acquisition and conversion through all types of digital mediaExecute, manage, and measure digital marketing campaigns across paid social and display platformsMaintain accounts, manage daily and monthly budget caps, and performance against KPIs and provide recommendations to clientsA solid understanding and considerable practical experience is required in digital marketing including paid digital media advisory and understanding, SEO, social media, technology and tracking and reporting tools.Solid understanding of digital marketing strategy and the ability to communicate digital marketing processes clearly.Collaborative, innovative and flexible across multiple projects.Understand and provide insights into cross device behaviour, and be an expert in digital media across desktop and mobile.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY4NDk5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1250869&xid=1108_68499
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