Digital Transformation Executive

SURGO (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. The Client is headquartered in New York and has more than 40,000 professionals in locations throughout the United States, Europe, Asia, Latin America, Australia and South Africa. The Client is recruiting for an experienced Digital Transformation Executive to join their team based in Cape Town. Job Purpose: The Digital Transformation Manager leverages the core power of domain expertise as the fulcrum and infuse it with levers that include Artificial Intelligence, Dynamic Analytics, Automation and Robotics, and Next Gen Solutions to drive digital transformation by reimagining customer journeys and enabling agile and intelligent operations to improve revenue growth and profitability of our clients. Essential Functions: • Responsible for Diagnostic to Solution Proposal creation for Digital projects • Generate ideas for building game-changing capabilities by scanning the market/competition and internal operations • Consultative mindset, with approach to think of a business challenge creatively and with a future digital solution mindset • Build relationships with key business leaders and sponsors other stakeholders to drive uptake of innovation projects, define project vision, scope, requirements, and deliverables • Successfully collaborate with core and extended teams across the enterprise for deployment of Digital Solutions by internal and client showcasing and articulating the business case and value proposition • Create best in class products by integrating firms product footprint and investments automation, process simulation, re-engineering, domain expertise, analytics etc • Responsible for maintaining the Governance and reporting on projects to Business units, Leadership, clients • Maintain awareness of new and emerging operating practices, technologies such as robotic automation, machine learning, mobility, artificial intelligence and dynamic analytics and the potential application on operations • Managing client visits for prospects, existing clients with respect to transformation presentations • Providing transformation solutions and roadmaps for new deals / pursuits • Contribution of creation of showcase content, though leadership white papers, collaterals • Updates job knowledge by studying state-of-the-art tools, technologies, reading professional publications; maintaining personal networks; participating in professional organisations Primary Internal Interactions: • Business and Account Leadership • Advanced Automation Robotics • Analytics • Products and Platforms • Quality Process Excellence • Operations SMEs Supervisors • RFX and deal team • Client Management team • Other enabling functions on need basis Primary External Interactions: • Existing and Prospect clients Technical Skills: • Strong Insuranc...


Job Reference #: 202617