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Surgo HR & Training

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Our client operates local-focused sportsbooks, virtual games and casino sites, and an online poker cardroom. Overall, the company has over 2.5 million registered customers in 200 countries, who place over one million bets (casino, poker, sports and virtual games) per day and they are looking for a Social Media Coordinator to join their Team. Job description: The Social Media Coordinator is responsible for developing and curating engaging content across the Groups social media platforms, ensuring that content is in direct alignment with the brand and acquisition objectives. Responsibilities: • To build and manage the Company's South African social media presence • Contribute to the development of a social media strategy aligned to the brands vision, through competitor research, platform determination, benchmarking, messaging and audience identification • Generate, editing, publishing, scheduling and sharing daily content • Identify threats and opportunities in user-generated content surrounding the company and report notable threats to appropriate management • Foster and management of community engagement and FANS experience • Respond to and monitor queries, comments, complaints and compliments on all social media platforms • Identify off-page's comments, mentions and conversations that may need intervention • Manage the Hootsuite team and improving the Pages overall response rates and time • Conceptualisation of content ideas; optimising organic content for engagement across the social media accounts • Report: Analyse the Company's social media organic performance, define targets and report on results Soft skills: • Team player • Strong communicator • Motivated and proactive • Detail-oriented Requirements: • Strong copywriting, proofing and editing skills • Strong social media background and skillset • Skilled in content creation and scheduling • Strong community management skills • Experience with social media listening and/or analytical tools • Ability to understand historical, current, and future trends in the digital content and social media space • Detailed social media reporting skills • Sports and sports betting knowledge preferably Salary: Market Related Working hours: Monday to Friday Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202513 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for ...Job Reference #: 202513

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Our client, a well-established QSR (Quick Service Restaurant) company is recruiting for a Quality Control Supervisor to join their team based at the Distribution Centre in Randburg. Area of responsibility: Frozen Pizza Manufacturing Job Description: • Responsible for the day-to-day managing of the food safety management system • Follow strict FSSC22000 protocol as set out by management • Continued education and learning on national and international food safety and security processes • Issue follow up non-conformances. Advise parties on what needs to be done to close off non-conformances • Test and research of raw materials, work in progress ingredients, finished goods, existing and new products Any other tasks requested of you by management: • Train all staff on food safety and quality related procedures • Keep up to date with training exercises and requirements Duties and Responsibilities: • Print and issuing all QC documentation, checklists and any other controlled and daily documentation to the designated staff • Collect and check all controlled documentation for accuracy and completeness, issue and report any non-conformances • Participate in continuous product testing • Manage the sanitation program for the facility. This includes schedules, chemicals, cleaning hardware, chemical certifications • Report on any non-conformances or deviations from the food safety management system • Schedule, minute and lead all food safety meetings • Ensure retention sample system is managed in accordance to the food safety management system • Create a specification file with all info including spec sheets for raw materials, work in progress ingredients (toppings) and finished goods • Assist clients with finished goods specifications, cross border certifications and all traceability of products from farm to plate • Ensure the frozen pizza departments sanitation program is in line with FSSC22000 • Be available to move between areas to suit the needs of the business Skills required: • Extensive knowledge of FSSC22000 implementation. • Knowledge of all ingredients, COA/COCs, MOQs, cost and storage requirements and conditions • Work knowledge of equipment, instruments, settings verifications and calibrations of said equipment • Knowledge and understanding of all the company policies and procedures in order to train staff in these matters • Strong communication skills both written and verbal • Strong administration skills. All FSMS administration to be managed • Ability to gather, interpret and relay analytical information • Ability to prioritise and organise duties and requirements • Being self-motivated, proactive, and dynamic • Ability to adapt to changing conditions and roles within the organisation • Ability to work with, and as part of the operational team Salary: Market related - Dependent on candidate experience Working Hours: Monday to Friday, 8:30 am to 17:00 pm Location: Randburg, Johannesburg Should you...Job Reference #: 202386

Surgo HR & Training

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Our Client, a well-established QSR (Quick Service Restaurant) company is recruiting for an experienced Area Manager to to join their team and oversee a cluster of their restaurants. Job Purpose: The Area Manager will be responsible for 3 to 6 stores within a region and will be required to maintain and improve the performance of each store as well as manage all store team members and improve on productivity. Responsibilities: • Prepare food-cost reports by gathering required information for each store and analysing information • Implement food-cost action plans • Monitor expenditure of all stores under your control ensuring all budgets adhered too • Ensure all stores are adequately staffed to deliver 100% customer service • Ensure monthly audits of all stores in assigned areas • Respond to and follow-up on all customer complaints in assigned areas • Visit stores in assigned areas according to an organized work schedule • Train and correct store staff in assigned areas, in implementing correct procedures • Liaise with the Training and Development Manager to ensure all training is correctly conducted and recorded for stores in assigned areas • Ensure all stores practice correct food safety and sanitation procedures • Ensure all stores in assigned areas achieve the requisite pass on all audits • Follow ups to be duly conducted for failed audits in the applicable stores, within set timeframes • Together with Store Management, draft action plans based on audit results and ensure effective execution • Ensure repairs and maintenance is actioned and follow-ups done for stores in assigned areas (costs to be maintained within the stores budget) • Directs the compliance of workers with established company policies, procedures, and standards (e.g., safekeeping of company funds and property, personnel and grievance practices, adherence to policies governing acceptance and processing of customer credit card charges etc.) • Conduct disciplinary hearings and investigations with the assistance of HR • Inspect premises of assigned area stores to ensure adequate security exists and that physical facilities comply with safety and environmental codes and ordinances • Review operational records and reports of stores in assigned areas, to project sales and determine store profitability • Co-ordinate sales and promotional activities of stores in assigned areas, to ensure sales budgets are achieved with the Marketing team • Reports as required on sales, labor, food cost and PL performance • Attend to customer complaints and assist as far as possible Experience: • 3 to 5 years related experience in the fast-food/Restaurant/ QSR industry. • Fast food restaurant industry • Strong Operationally • Financial acumen • Experience in running multiple stores • Strong personality Salary: Market related (negotiable based on level of experience) Working hours: 8am to 8pm, Monday to Sunday with 1 x off day a week (Monday to Thursday), and 1 x week...Job Reference #: 202212

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