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Join the dynamic team at 2nd Hand Warehouse!We're currently seeking a shopkeeper who is outgoing, proactive, and passionate about customer service to join our Montague Gardens and Milnerton branches.Duties and Responsibilities:Manage sales, stock taking, shop layout, and instructing shop assistants.Maintain excellent customer relations instore and online, Assist with online advertising.Keep the shop stock organized and tidy Communicate effectively with the team.Requirements:Friendly and professional demeanor with both customers and staffAttention to detail and excellent organizational skillsAbility to work independently and as part of a teamLiving close to Milnerton / Montague Gardens areaStrong communication skills, Good computer skillsWorking Hours:Monday to Saturday, 8am-5:30pmStarting Salary :R7500 basic (Monday to Saturday)Public holidays (Paid as overtime)Overtime required as needed.To apply for this role, please fill out our application form via the link on our website:https://2ndhandwarehouse.com/pages/were-hiringPlease note that we will not consider any applications sent via email.We look forward to welcoming a new member to our team!
Milnerton
The purpose of the role is to complete the day to day administrative task in running the back office of a SHELL convenience store & forecourt. The job role is not limited to the items mentioned below.Handling MoneyCash-ups- Cashing up the relevant cashiers at the end of a shiftCash, credit cards balancing- reconciling all slipsDebtorsReconcile daily slipsProcess customer paymentsAttending to account customer queriesCreditors Processing purchase orders Processing GRV’s Manage weekly/monthly account recon for processing Processing payments to suppliersStock Oversee and manage daily, weekly, monthly stock control Managing product categories on system Listing of new products on system Oversee weekly stock-takeReports / GeneralSubmit and Complete timely Daily reportYou will be required to open / close shiftSupervise staff in the absence of the manager to ensure job functions are completed according to company policy / procedureRequirements of hours to be worked- 180-190 hours for the month- Incumbent will be rostered for 5 days a week including Saturdays, Sundays
Brackenfell
Results for custom in "custom" in Jobs in Western Cape in Western Cape
1
Were seeking a Customer Data Clerk who has experience in maintaining accurate customer information, managing high volumes of daily tickets, and supporting operations through effective customer communication and data processing. This role requires strong attention to detail, excellent communication skills, and the ability to work efficiently in a fast-paced environment.Key ResponsibilitiesUpdate and maintain customer details across multiple platformsContact customers telephonically to verify and confirm informationReactivate and delete customer profiles as requiredProcess and issue daily tickets (700 per day)Manage email correspondence with customers and operations controllersFollow up on deliveries not received and missing itemsLiaise with customers and controllers to resolve delivery-related issuesLog, investigate, and follow up on incident reports and creditsProcess credits accurately and update credit sheetsAnswer incoming calls from the customer centreHandle customer queries relating to profiles, deliveries, and creditsSkills, Experience & RequirementsMust have matricPrevious experience in a customer service, data capturing, or administrative roleStrong attention to detail with high levels of accuracyAbility to manage high volumes of work under pressureExcellent verbal and written communication skillsStrong problem-solving and follow-up skillshttps://www.jobplacements.com/Jobs/T/Temporary-Customer-Data-Clerk-1258161-Job-Search-02-02-2026-05-00-18-AM.asp?sid=gumtree
1d
Job Placements
1
1
About our team and business at Kerston Foods:As a leading force in the food distribution industry in the Western Cape, Kerston Foods thrives on innovation, sustainability, and visionary long-term strategies that set us apart. With an ever-expanding presence, a committed workforce, and an infectious team spirit, were not just a company; were a dynamic growth engine. When you join us, you step into a world where personal growth is nurtured, and where you have the freedom to shape, implement, and drive new ideas across our organization. At Kerston Foods, we encourage a culture of curiosity and accountability, where questioning is a superpower that leads to innovative solutions, ultimately enhancing our business operations.Purpose:To constantly define and analyse KF target market and identify prospective customers and convert potential customers to loyal returning customers. Continuous engagement with existing clients to ensure that they are satisfied with the customer services and products supplied. Increasing sales by developing and maintaining relationships with customers and clients. Analysis and forecasting services product and service needs to guide sales & marketing strategies, as well as procurement & warehouse planning, with consistent feedback and engagement with these departments. Provide support to sales team by providing customer related information for decision making and establish customer specific solutions.Responsibilities:Customer retentionAnticipate customer needs and proactively flag problems before they surface and assist team by escalating, reproducing customer issues until a solution is reached. Gather and analyze data in order to understand problems and address them proactively. Uphold and maintain good customer relationships - value added engagements. Coordinate with team to ensure customer problems and queries are resolved according to set standards and expectations. Retain customers using customer service methods. Customized specific approach and solutions suitable for KF customers. Conduct frequent assessment or gap analysis to maintain customer satisfaction by ensuring suitable customer service and products are provided to customers. Provide assistance and recommendations to sales team to ensure our strategies and approaches remain relevant and can satisfy customer needs. Build relationships with customers providing them with solutions.Sales EffectivenessDrive sales strategies provided by utilizing cross selling and upselling methods to achieve targets. Identify current sales process bottlenecks and inconsistencies for improvement and development. Identify opportunities to increase sales using strategies that provide more value, give the customer more benefits, and create a better overall experience. Assess customers to help you understand customers’ needs to uncover pro
https://www.jobplacements.com/Jobs/E/External-Customer-Solutions-Consultant-1256040-Job-Search-01-27-2026-01-00-15-AM.asp?sid=gumtree
7d
Job Placements
1
Customer Training Support Consultant (POS 24063)Somerset WestR 20 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelors Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support experience will be advantageousResponsibilities:Creating and managing training plans with customersReporting on training progress of all customers that is in trainingWork directly with client to effectively coordinate each training project to completion.Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.Provide system training to customersProviding customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the systemAssist with preparing data and uploading on to the system for new customersClosing Date: 31 March 2024
https://www.jobplacements.com/Jobs/T/Training-and-Customer-Support-Consultant-1198348-Job-Search-6-27-2025-8-58-58-AM.asp?sid=gumtree
7mo
Job Placements
1
Customer Training Support Consultant (POS 24081)Somerset WestR 18 000 to R 23 000 per monthRequirements:Training or consulting experienceBachelors Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support experience will be advantageousResponsibilities:Creating and managing training plans with customersReporting on training progress of all customers that is in trainingWork directly with client to effectively coordinate each training project to completion.Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.Provide system training to customersProviding customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the systemAssist with preparing data and uploading on to the system for new customersClosing Date: 30 April 2024
https://www.jobplacements.com/Jobs/T/Training-and-Customer-Support-Consultant-1198351-Job-Search-6-27-2025-8-59-01-AM.asp?sid=gumtree
7mo
Job Placements
1
1
Customer Support Consultant (POS25031)Somerset WestR 20 000 to R 25 000 per month (negotiable depending on your experience)Requirements:Training/ Educator or Consulting experienceBachelors Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support experience will be advantageousPrevious experience in the Property/Rental sector will be an advantageResponsibilities:Creating and managing training plans with customersReporting on training progress of all customers that is in trainingWork directly with client to effectively coordinate each training project to completion.Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.Provide system training to customersProviding customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the systemAssist with preparing data and uploading on to the system for new customersClosing Date: 15 February 2025
https://www.jobplacements.com/Jobs/C/Customer-Support-Consultant-1198353-Job-Search-6-27-2025-8-59-03-AM.asp?sid=gumtree
7mo
Job Placements
1
RESPONSIBILITIES/KEY PERFORMANCE AREAS (KPA):Achieve Budget Sales and MarginSuperior Customer ServiceCash ManagementData IntegrityIn store Merchandising standardsMarketingStaff development and managementGeneral AdministrationRisk ManagementContinuous ImprovementDevelop & Maintain knowledge & skills on Custom Fitting Services.REQUIREMENTS:Business acumenManagement skillsLeadership skillsSelf-MotivationCustomer Engagement skillsGolf Operations ExperienceCommunicationComputer literacyIn depth product knowledge of Golf equipmentBudgeting:Set monthly and weekly budgets for Golf Shop Team Members.Manage sales staff daily against % of budget in the following areas:Overall salesMarginsMarkdown salesUsed salesDemo unit salesnumber of customer engagementsManagement of basket size through up-selling, on selling and other sales techniques.Control discounts to maximize margin.Develop Team Member’s ability to maximize sales opportunities through basket size and margin management.To conduct weekly analysis and interpretation of the Stock and sales report; Clearance report etc.to manage the store’s performance.Customer Service:Ensure the company’s purpose is fully understood and lived by all team members in daily activities.Deliver superior customer service experience to all customers.Maintains and enforces the company service non-negotiable.Will be present on the sales floor interacting with Customers and Sales Staff for no less than 6 hours per working day.Dealing with customer complaints decisively and with empathy in a way both protects company interests while leaving the customer feeling satisfied.All customer complaints must be resolved within 24 hours and feedback to be given to the Operations Manager.ADDITIONAL COMPETENCY REQUIREMENTS:LogicalAnalyticalNumerateEffective SellerMulti-taskingCommunicate effectively, including presentation skillsWork effectively as a team member and leaderTime management – both personal as well as golf shop teamInterest in sportsAbility to work under pressure
https://www.jobplacements.com/Jobs/P/Pro-Shop-Manager-Global-Golf-Retail-1258449-Job-Search-02-03-2026-03-00-16-AM.asp?sid=gumtree
1h
Job Placements
1
1
The Customer Support Agent is responsible for managing incoming customer interactions across phone, email, and other communication channels. The role ensures accurate information delivery, efficient order processing, and timely Level 1 issue resolution for sales, technical, and operational queries. This position is essential in upholding customer satisfaction and driving operational excellence.ResponsibilitiesManage and resolve customer queries via phone, email, and other communication platforms.Provide clear and accurate product and service information.Process orders efficiently in the system and liaise with relevant teams.Conduct Level 1 troubleshooting and escalate unresolved issues when necessary.Maintain comprehensive and accurate records of customer interactions.Adhere to service level agreements and uphold quality standards.Essential RequirementsNQF Level 4 or equivalent in Electrical, Mechatronics, or a related technical field.2+ years experience in a customer support role.Strong verbal and written communication skills.Ability to multitask and prioritise in a fast-paced environment.Working knowledge of ERP and Workspace systems.Experience in a technical or industrial environment.Beneficial RequirementsFamiliarity with sales order processing systems.Problem-solving and conflict resolution skills.
https://www.jobplacements.com/Jobs/C/Customer-Support-Agent-1257421-Job-Search-01-30-2026-04-08-52-AM.asp?sid=gumtree
4d
Job Placements
1
JOB RESPONSIBILITIESQuotes and Invoicing: Prepare accurate quotes for customers, ensuring transparency and clarity in pricing. Process invoices efficiently to facilitate seamless transactions.Problem Solving and Troubleshooting: Assist customers in diagnosing plumbing issues and recommend appropriate solutions. Your expertise will be invaluable in addressing complex challenges and ensuring customer satisfaction.Customer-Centric Approach: Put the needs of the customers first. Be patient and empathetic with the clientele. Your friendly demeanour and willingness to go the extra mile will leave a lasting impression.Diary management of daily duties, reminders to contact customers etc.Handling Queries: Answer telephonic queries and respond to emails promptly and professionally. Your excellent communication skills will ensure that every customer interaction is positive and productive.Team Collaboration: Work closely with colleagues to ensure smooth operations and contribute to a positive work environment. Your teamwork and cooperation will be key to success.Relief Driver with deliveries when required. QUALIFICATIONS & SKILLSMatricExperience in the plumbing field or related industry is preferred.Proficiency in computer skills, including basic Excel and good typing skills, is essential for managing quotes, invoices, and stock records.Excellent interpersonal and communication skills are a must. Your ability to connect with customers and colleagues alike will set you apart.Fluent in Afrikaans and English.Valid drivers license (Code EB)Retail hours apply
https://www.jobplacements.com/Jobs/P/Plumbing-Counter-Salesperson-1256826-Job-Search-01-28-2026-00-00-00-AM.asp?sid=gumtree
3d
Job Placements
1
Duties:Proactive selling of products, new and existing using solid presentations.Expose the cost-benefit analysis to potential and existing customers.Establish, develop, and maintain strategic long-term relationships with customers.Cold calling â?? minimum of two new customers every month.Expedite the resolution of customer problems and complaints to maximise satisfaction â?? follow through on the entire process and do not pass the problem on.Maintain a consistent presence at the customer to ensure roll out of strategies and loyalty.Meet / exceed budget guidelines.Co-ordinate sales efforts with team members and other departments.Analyse market needs and develops strategies with customers key contacts to ensure all goals and targets are achieved.Keep management informed of competitors actions and movements in the marketplace.Creative thinking â?? strategies, plan and implement monthly promotions.Management reporting.Prepare and present strategic reports for the customer based on information that will elevate their business. Implement strategies to achieve the customers goals.Educate yourself as well as all customers, new & potential on the companiesâ?? entire product ranges.Keep up to date on all product training and specifics in order to become your customers knowledge base. Give customers relevant training to maximise efficiency.Attend all training regarding products, service, company policies, software, and any other training requirements.Inform your line manager of any training required.Carry out any reasonable instruction given to you by your line managerRequirements:Grade 12.3-5 yearsâ?? experience in the automotive industry.Proficient in all Microsoft Office applications as well as CRM software.Driverâ??s license and own transport
https://www.jobplacements.com/Jobs/E/External-Sales-Rep-1193568-Job-Search-01-28-2026-00-00-00-AM.asp?sid=gumtree
6d
Job Placements
1
Our client is a high-quality equipment supplier for engineering, welding, and mining companies in South-Africa. They would like to appoint an External Sales Representative to Identify new sales prospects and manage existing clients to identify business opportunities as well as assisting the company to grow in the industry.
KEY PERFORMANCE AREAS (DUTIES & RESPONSIBILITIES):
• Sell products by establishing contact
• Maintain and develop relationship with customers by providing support, information, and guidance
• Recommending solutions
• Visiting and quoting customers
• Following up on quotation
• Prepare reports by collecting, analysing, and summarizing information
• Maintain quality service by enforcing company standards
• Invoicing customers and order stock to complete customer back orders
• Doing deliveries when needed
• Following up on customer back orders
• Completing customer planning and visits.
• Doing cold calls to expand customer base
• Arranging and doing demos on welding machines
• Attending to all job-related administration
• Attending to all ad-hoc duties required by management
• Abide by the company’s SA’s Safety, Health, and Environmental policies and procedures
• Reach monthly targets and GPs as discussed by Management and according to contract monthly
ACADEMIC REQUIREMENTS & EXPERIENCE:
Minimum Qualification: Matric
Tertiary Qualification: Will be advantageous.
Experience: Minimum 3-5 years Other:
• Code 8 driver’s licence
• Working with customers and maintaining customer relations
• Sales experience
• Experience in the welding industry
• Problem solving skills
• Ability to adapt to environment
• Ability to plan route for the week and visit customers accordingly
• Time management
KNOWLEDGE, SKILLS & ABILITIES:
• Welding machines
• Welding consumables
• Gas and gas cutting equipment
• Power tools
• Lifting equipment
• Generator
• Abrasives
• Spares Hand tools
• Plasma system
• Compressors
The Client Offers:
• Competitive Market related / Negotiable
• Cell Allowance
• Commission
• Fuel Card / Company use
Please Note: Own reliable Transport required.
Please send your CV and salary expectation to Pieter, email: careers@servicesolutions.co.za
Consultant Name: User User
2d
Service Solutions
1
Training Consultant for Financial Software (POS24092)Somerset WestR 18 000 to R 23 000Requirements:Training/ Teaching / Lecturing or consulting experience in Accounting/ BookkeepingBachelors Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPointExcel proficiency intermediateCustomer service / support experience will be advantageousResponsibilities:Creating and managing training plans with customersReporting on training progress of all customers that is in trainingWork directly with client to effectively coordinate each training project to completion.Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.Provide system training to customersProviding customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the systemAssist with preparing data and uploading on to the system for new customersClosing Date: 30 April 2024
https://www.jobplacements.com/Jobs/T/Trainer-in-Financial-Software-1198369-Job-Search-6-27-2025-9-00-18-AM.asp?sid=gumtree
7mo
Job Placements
1
1
Customer Support RepresentativeMonatgue Gardens & Century City (2 Locations) We are looking for a proactive and customer-focused Customer Support Representative to join our team. If you excel at problem-solving, communication, and ensuring customer satisfaction, this is the perfect opportunity for you.Responsibilities:Customer Support & Issue ResolutionServe as the first point of contact for customer inquiries via email, phone, and chat.Address and resolve customer concerns promptly and professionally.Escalate complex issues to the relevant teams when necessary.Maintain detailed records of customer interactions and resolutions.Order & Inventory SupportAssist customers with order tracking, returns, and exchanges.Collaborate with the logistics team to resolve shipping and inventory-related inquiries.Provide accurate product information and availability updates.Communication & Team CollaborationWork closely with sales and account management teams to ensure seamless customer experiences.Relay customer feedback to internal teams to improve products and services.Foster a positive and solution-oriented team environment.Reporting & Process ImprovementTrack and report common customer issues to identify trends and areas for improvement.Suggest process enhancements to improve efficiency and customer satisfaction.Key Skills:Strong problem-solving and conflict-resolution abilities.Excellent verbal and written communication skills.Proficiency in Microsoft Office (Excel, Outlook) and CRM systems.Patience and empathy when handling customer concerns.Ability to multitask and prioritise in a fast-paced environment.Minimum Requirements:1 - 2 years of experience in customer support, retail, or a related role.A degree or diploma in Business, Communications, or a relevant field (preferred but not essential).Experience with CRM or helpdesk software is a plus.Strong organisational skills and attention to detail.Ability to work independently and as part of a team.
https://www.jobplacements.com/Jobs/C/Customer-Support-Representative-Cape-Town-1196514-Job-Search-6-23-2025-4-21-45-AM.asp?sid=gumtree
7mo
Job Placements
1
Training Support Consultant (POS25006)Somerset WestR 18 000 to R 23 000 per month (negotiable depending on your experience)Requirements:Training/ Educator or Consulting experienceBachelors Degree in Accounting or at least 3 years of bookkeeping experienceProficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packagesExcel proficiency intermediateCustomer service / support experience will be advantageousResponsibilities:Creating and managing training plans with customersReporting on training progress of all customers that is in trainingWork directly with client to effectively coordinate each training project to completion.Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.Provide system training to customersProviding customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the systemAssist with preparing data and uploading on to the system for new customersClosing Date: 14 February 2025
https://www.jobplacements.com/Jobs/T/Training-Support-Consultant-Somerset-West-1198309-Job-Search-6-27-2025-8-51-33-AM.asp?sid=gumtree
7mo
Job Placements
1
A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : SalesBASIC SALARY : R30 000 R35 000 + Benefits + CommissionSTART DATE : A.S.A.P / ImmediateREQUIREMENTS:3+ years of sales experience, preferably in textiles and garment manufacturingFully bilingual (spoken and written)Proficiency in Microsoft OfficeGrade 12 qualificationOwn reliable vehicle and a valid drivers licenseExcellent communication and negotiation skillsStrong people skillsPositive outlook and professional attitudeAbility to work in a fast-paced environmentAbility to handle stress effectivelySelf-discipline and strong time management abilitiesProactive in chasing leads and confident in closing deals DUTIES:Establish and maintain long-term relationships with clients to generate repeat business and referrals.Liaise with customers telephonically and via email regarding new orders, outstanding orders, and stock availability.Provide excellent customer service and accurate product information.Prepare quotations and pro-forma invoices.Process orders for account customers and COD customers.Ensure account customers have sufficient credit available for their orders.Ensure full payment has been received from COD customers prior to placing ordersProcess delivery notes.Follow up with customers who havent purchased in a while.Perform ad hoc administrative tasks.HOURS:Monday to Thursday: 08:30 17:00Friday: 08:30 16:00
https://www.jobplacements.com/Jobs/S/Sales-Executive--Western-Cape-1244365-Job-Search-02-04-2026-00-00-00-AM.asp?sid=gumtree
1h
Job Placements
1
DUTIES & RESPONSIBILITIESEstablish and maintain strong customer relationships with existing and new customers.Support company representatives, internal sales, and projects in preparing quotes and information for customers.Achieve agreed upon sales targets.Service existing accounts, obtain orders, and establish new accounts.Plan and organize daily work schedules to call on existing or potential new accounts.Resolve customer complaints by investigating problems, developing solutions, and preparing reports.Keep management informed by submitting activity and results reports such as daily call reports, weekly work plan, and monthly analysis.Provide high levels of service ensuring customer satisfaction.Co-ordinate activities within the company to ensure customer commitments.REQUIREMENTSMatric / Technical or similar qualification will be advantageous.Strong sales background, with proven work experience as a sales representative.Packaging Industry experience an advantage.Excellent people, communication, and organizational skills.Competent computer literacy - Windows, MS Word, and Excel.Must be self-motivated and perform without supervision, determination, and drive to achieve targets.Be a fast learner.Be willing to go the extra mile.Good organizational and time-management skills.Neat and well presented.Valid Drivers license.
https://www.jobplacements.com/Jobs/E/Equipment-Sales-1258200-Job-Search-02-02-2026-10-02-36-AM.asp?sid=gumtree
16h
Job Placements
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