Internal Sales / Commercial Controller – Logistics

Location: Cape Town
Industry: Logistics / Freight Forwarding

Company Overview
A well-established logistics provider operating across ocean, air, and road freight, with a strong export-focused operation. The business works closely with shipping lines, transporters, cold stores, and regulatory bodies, delivering end-to-end logistics solutions to a diverse customer base.

Role Overview
The Internal Sales / Commercial Controller acts as a key link between customers, carriers, and internal operational teams. This role combines commercial coordination with a strong operational understanding of export logistics, pricing, and service delivery.

The position suits someone with hands-on export logistics experience who is commercially minded, detail-oriented, and comfortable working across sales, operations, and finance in a fast-paced environment.

Key Responsibilities

• Act as the primary internal point of contact for customers, carriers, transporters, and service providers.

• Manage customer queries, escalations, and ongoing correspondence to ensure service levels are met.

• Maintain and update customer rate sheets, including rate requests and pricing coordination with carriers and transport partners.

• Support the Commercial Manager with carrier, partner, and customer relationships.

• Translate customer requirements into clear actions across sales, operations, finance, and documentation teams.

• Share updates on new services, products, and technologies with customers.

• Attend commercial and management meetings and communicate agreed actions internally.

• Coordinate with finance on pricing queries, costs, and reconciliations.

• Manage multiple customer accounts while maintaining high service standards.

  https://www.executiveplacements.com/Jobs/I/Internal-Sales-Commercial-Controller--Logistics-E-1257614-Job-Search-01-30-2026-05-00-15-AM.asp?sid=gumtree