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Internal Sales / Commercial Controller – Logistics

13 days ago55 views
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General Details
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Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description

Location: Cape Town
Industry: Logistics / Freight Forwarding

Company Overview
A well-established logistics provider operating across ocean, air, and road freight, with a strong export-focused operation. The business works closely with shipping lines, transporters, cold stores, and regulatory bodies, delivering end-to-end logistics solutions to a diverse customer base.

Role Overview
The Internal Sales / Commercial Controller acts as a key link between customers, carriers, and internal operational teams. This role combines commercial coordination with a strong operational understanding of export logistics, pricing, and service delivery.

The position suits someone with hands-on export logistics experience who is commercially minded, detail-oriented, and comfortable working across sales, operations, and finance in a fast-paced environment.

Key Responsibilities

  • Act as the primary internal point of contact for customers, carriers, transporters, and service providers.

  • Manage customer queries, escalations, and ongoing correspondence to ensure service levels are met.

  • Maintain and update customer rate sheets, including rate requests and pricing coordination with carriers and transport partners.

  • Support the Commercial Manager with carrier, partner, and customer relationships.

  • Translate customer requirements into clear actions across sales, operations, finance, and documentation teams.

  • Share updates on new services, products, and technologies with customers.

  • Attend commercial and management meetings and communicate agreed actions internally.

  • Coordinate with finance on pricing queries, costs, and reconciliations.

  • Manage multiple customer accounts while maintaining high service standards.

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Executive Placements
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