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Training and Customer Support Consultant
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General Details
Description
Customer Training Support Consultant (POS 24081)
Somerset West
R 18 000 to R 23 000 per month
Requirements:
- Training or consulting experience
- Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
- Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
- Excel proficiency intermediate
- Customer service / support experience will be advantageous
Responsibilities:
- Creating and managing training plans with customers
- Reporting on training progress of all customers that is in training
- Work directly with client to effectively coordinate each training project to completion.
- Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
- Provide system training to customers
- Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
- Assist with preparing data and uploading on to the system for new customers
Closing Date: 30 April 2024
https://www.jobplacements.com/Jobs/T/Training-and-Customer-Support-Consultant-1198351-Job-Search-6-27-2025-8-59-01-AM.asp?sid=gumtree
Id Subtitle 1328147529
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Provide exemplary levels of professional
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Competencies
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A professional accounting qualification such as
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Working knowledge of FRS 102.
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Experience of Trust Accounting
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Logical approach to assessing productivity and
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Excellent organisational skills; prioritising,
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Strong interpersonal skills; with a drive to
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To apply,
submit a detailed CV and qualifications to:
j.a.z.recruitment.info@gmail.com
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