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Results for client support in "client support", Full-Time in Jobs in Western Cape in Western Cape
6
The role:
After-sales administrative support in a debt management and short term insurance environment.
Skills, experience and outputs:
Proven experience in administrative roles, preferably in financial services, insurance, or debt solutions.
Proficiency in data capturing and managing client information accurately.
Ability to prepare, send, and follow up on proposals, quotations, and related documentation.
Familiarity with using computer systems, CRM software, and other office applications.
Strong organizational skills and attention to detail.
Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Good communication skills, both written and verbal, to liaise with clients and internal teams.
Discretion and professionalism when handling sensitive client information.
Team player with a proactive attitude and willingness to support post-sales processes.
Minimum level education is Matric/Grade 12,
If you meet all the above criteria, please submit a detailed CV to bernice@debruynlegal.co.za for an opportunity to interview for the vacancy.
If you don’t hear from us within 2 weeks of submitting hour CV, please accept that you were not shortlisted for this position.
9d
VERIFIED
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Operations & Sales Support ExecutiveLocation: Cape Town (Makassar)Salary: R40KR45K CTCLooking to break out of a routine role and step into a high-impact position where your coordination skills, commercial intuition, and people-first mindset actually matter?Were looking for a smart, hands-on Operations & Sales Support Executive to join a specialist offshore division supporting one of SAs most established container solution providers. This isnt just admin. Its operational enablement. Commercial agility. And cross-border impact.What Youll DoKeep the wheels turning across the full supply chain: supplier liaison, invoicing, collections, and service optimisationSupport offshore sales by preparing accurate orders, verifying pricing, managing documentation, and liaising with financeAct as a critical link between suppliers, customers, and internal teamslocally and internationallyAssist in improving customer satisfaction and cost-efficiency across all operations touchpointsHelp market the division and expand its reach to new clients in South Africa and abroadWhat Youll NeedStrong operational support or logistics coordination experience (ideally in B2B or supply chain environment)Senior Certificate required; tertiary qualification is a strong advantageProficient with systems, invoices, supplier/client comms, and tracking key inputs across a fast-moving pipelineExcellent communicationverbal, written, and customer-facingValid drivers licence and comfort working from the Cape Town office (Makassar, Parow area)Why This Role?Join a close-knit offshore team where your contribution is visible and valuedWork in a business with stable leadership, national footprint, and a product that deliversGrowth exposure to international sales, supply chain strategy, and operations optimisationEmployment Equity candidates strongly encouraged to apply, but role is open to all who meet the briefThis is your chance to bring calm to the chaos, control to the process, and commercial savvy to a team that moves fast and thinks forward.
https://www.jobplacements.com/Jobs/O/Operations--Sales-Support-Executive-1257878-Job-Search-2-2-2026-3-50-53-AM.asp?sid=gumtree
2d
Job Placements
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We are looking for a Junior to Mid-Level IT Technician with hands-on cloud experience to support, maintain, and improve our Clients IT infrastructure. You’ll work closely with internal teams to ensure systems are secure, reliable, and scalable.Location: Bantry Bay, Cape TownRequired Skills & ExperienceIT Qualification/Certification is essential2–4 years’ experience in an IT support or technician rolePractical experience with cloud platforms (Azure, AWS, or similar)Strong knowledge of Windows and/or Linux environmentsBasic networking knowledge (DNS, DHCP, VPNs)Experience with Microsoft 365 and Active DirectoryGood problem-solving and communication skillsKey ResponsibilitiesProvide day-to-day IT support for hardware, software, and network issuesManage and maintain cloud-based systems (e.g. Azure, AWS, or Google Cloud)Monitor system performance and troubleshoot issuesSupport user access, security, and backupsAssist with system upgrades, migrations, and documentation
https://www.jobplacements.com/Jobs/I/IT-Cloud-Support-Technician-1258668-Job-Search-02-03-2026-07-00-15-AM.asp?sid=gumtree
1d
Job Placements
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Minimum requirements: Matric with mathematicsProficient on MS Excel and WordPrevious sales or customer service experienceGeographical background and an understanding of international relocations will be advantagesValid drivers licence (minimum code 8)Key responsibilities:Handle the liaison with clients/client relationship managementHandle sales enquiries and leads on the CRM System-explaining services, pricing, and additional options (insurance, storage, packing)View clientâ??s household goods if requiredPrepare the costing for the quoteFollow up the quoteMonthly sales reports on follow upsOpen files for secured moves - filing and maintaining accurate client recordsHandle tender requestsAdministration functions - handling emails, calls, and correspondence + supporting management with ad-hoc administrative tasksClaims handling - submission and tracking of insurance claims, ensuring all necessary documentation is complete and accurateMarketing cold calls & field salesReport monthly to Head Office- injury on duty registration and administrationManaging various different excel databases (Bordereaux and claims tracker)Consultant: Thandi Speelman - Dante Personnel Johannesburg
https://www.jobplacements.com/Jobs/S/Sales--Marketing-Coordinator-1255771-Job-Search-01-26-2026-04-34-51-AM.asp?sid=gumtree
9d
Job Placements
1
Key ResponsibilitiesAs a Partnerships Administrator you will serve as a liaison with clients and focus on client satisfaction.Responsibilities & DutiesProcess flow management on the CRM systemOnboarding of partners ensuring compliance requirements are met.Managing Partners agreements.Handle partner/agent and client queries (full understanding of Currency Partners processes required).Constant upkeep of Currency Partners CRM to ensure information is always up to date.Partner event planning.Assist in keeping the Events Calendar up to date for the Business Consultant team.Key CompetenciesPrinciples and ethics: Adhering to good practice and ethical principles and values.Good work ethic with a willingness to go the extra mile and work as a team player.Must be motivated, energetic and committed to the role.Meticulous: Impeccably accurate with a keen eye for detail.Service delivery: Delivering results and exceeding customer expectations.Excellent interpersonal skills and the ability to work effortlessly with clients and the team. Displays gravitas & emotional maturity.RequirementsQualifications & Experience:Minimum of 23 years experience in an administrative or client support role, ideally within financial services.Experience in partner or relationship management support is advantageous.Matric required; a relevant tertiary qualification in business, finance, or marketing preferred.Knowledge of foreign exchange or cross-border payments will be an advantage.
https://www.jobplacements.com/Jobs/P/Partnerships-Administrator-1257003-Job-Search-01-29-2026-04-03-39-AM.asp?sid=gumtree
6d
Job Placements
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Collections FacilitatorJoin a fast-paced, UK-linked fintech environment supporting SME growthHybrid, Cape Town (AfricaWorks Bree Street) | R20,000 R25,000 | 9am 6:30pm SA timeAbout Our ClientOur client is a dynamic UK-based financial services company that supports small businesses through innovative cash advance solutions. Operating from Cape Town, their local support team plays a critical role in servicing clients and internal teams across international markets. This is an opportunity to be part of a professional, high-performing environment with impact across multiple operational areas.The Role: Collections FacilitatorThis role supports the London collections team and multiple sales offices with administrative, operational, and customer service functions. The primary objective is to ensure that repayments are collected via customers card revenue or direct debit platforms, and that all supporting processes are completed efficiently, accurately, and with excellent customer service.Key ResponsibilitiesMinimum 12 years experience in collections, accounts receivable, or financial administrationFacilitate redirection of card terminals, completing documentation and liaising with acquirersInvestigate and resolve terminal redirection failures, delays, or removalsMonitor Direct Debit reports, identify payment issues, and arrange reinstatements or catch-up paymentsCommunicate with merchants to obtain authorisations and resolve payment issuesMaintain accurate CRM (Salesforce) records and generate reports for collections performanceCall and email customers to complete redirection and direct debit processesCollaborate with internal teams (Sales, Underwriting, Collections, Ops) to support repayment performanceAbout You12 years experience in collections or financial administrationStrong communication skills (written and verbal)High attention to detail and ability to multitask under pressureProficient in Excel and CRM tools (Salesforce preferred)Proactive, solution-focused, and able to work independentlyOrganised, reliable, and a team player with a customer-first mindsetAbility to balance empathy with firmness in customer interactionsWillingness to occasionally work outside standard SA hours to align with UK business needs
https://www.jobplacements.com/Jobs/C/Collections-Facilitator-1256749-Job-Search-1-28-2026-9-58-50-AM.asp?sid=gumtree
7d
Job Placements
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National Hygiene Supplier and Distributor of a variety of hygienic products to their broad range of clients, is seeking to employ an Internal Sales Coordinator to join their ever growing team
Responsibility:Please read the spec in detail
Administrate the full ordering process (sales invoices & quotes), telephone management, all customer related and internal enquiries.
Quotations on Pastel
Responsible for supporting the Sales Team by assisting with clerical and administrative processes and customer support.
Duties / Task:
-Processing of Sales Orders
-Courier Cost: to get quotes on all transport cost, then to confirm with an invoice to client.
-Inform COD clients upon receipt of orders of our payment requirements for the dispatching of stock.
-All back orders to be communicated via email to the procurement team and sales department for proper actioning processors
-Assist sales team with quotation enquiries for all existing and new clients.
-Assist with pulling of data for weekly reports and be familiar with compiling the reports for the weekly sales meeting with management.
-Office Support for sales team: Emailing or responding to enquiries such as Brochures/Data Sheets/ Certificates/quotations and orders
-Assist with the updating of customer information – customer register
-At all times comply with company policies, procedures, and instructions.
-Maintain office files and records according to the internal standards and procedures.
-Recommend new ideas and continue to seek ways to both contribute and improve to the organization’s goals and reputations.
-Enhance job knowledge by participating in educational opportunities.
-Contribute to team efforts by accomplishing related results as needed.
-Follow all reasonable instructions from management.
-Invoice preparation for Filing
-Follow up with Customers Daily, weekly & Monthly
-To assist with incoming calls from clients
-Contributes to team efforts by promoting and selling products and services in line with the current sales strategy
-Arrange for product samples or any marketing material that sales team will require for client visits or promotions.
-Process all web enquiries daily
Telephone Management
-Answer telephone calls, screen, and direct calls when receptionist is on Lunch and Teatime.
-Take and relay messages.
-Provide information to callers.
-Greet persons entering the organization if the receptionist is not available.
-Direct persons to correct destination.
-Deal with queries related to orders receipt / confirm delivery enquiries, etc.
-Ensure product knowledge and product pricing correctness.
-Assist if the caller just needs to place an order.
-Always assist with telephone calls if receptionist is not available and ensure you arrange availability/assistance if you will not be available yourself.
Operational Requirements
-Need to be proficient in excel and familiar with Evolution and or Pastel operating systems.
-Grade 12
- Valid Drivers and Own transport preferred
Email cv to marlene@servicesolutions.co.za
Consultant Name: Marlene Smith
3d
Service Solutions
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KEY RESPONSIBILITIES: Provide general administrative support across the businessAnswer and direct phone calls; manage correspondence via email, Outlook, and Microsoft TeamsGreet and assist visitors and clients professionallyMaintain accurate records, documentation, and electronic filing systemsAssist with administration of estates, trusts, policies, investments, and medical aidPrepare, update, and distribute documents using Microsoft Word and ExcelSupport the team during busy periods and assist with meeting deadlinesDeliver and collect documents for client meetings when requiredWork with CRM systems and maintain organized filingHandle confidential and sensitive information with discretionTake ownership of assigned tasks and ensure timely follow-up REQUIREMENTS:Matric / Grade 12 certificate or equivalentFluent in Afrikaans and proficient in English13+ years of administrative, reception, or office support experienceStrong organizational and multitasking skills; able to work under pressure and meet deadlinesHigh level of accuracy and attention to detail, especially with financial or sensitive informationProficient in Outlook, Microsoft Teams, Word, Excel, and standard office softwareProfessional, punctual, reliable, and well-presentedStrong sense of responsibility, teamwork, and initiativeValid drivers licence and own reliable transporthttps://www.jobplacements.com/Jobs/A/Administrative-Assistant-1257744-Job-Search-01-31-2026-00-00-00-AM.asp?sid=gumtree
3d
Job Placements
1
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Customer Services Representative (UK Market)Empower UK beauty professionals through smart SaaS support and engagementCape Town CBD, Office-based | R18,000 R25,000 per month (CTC)About Our ClientJoin a fast-growing Beauty & Wellness Tech company redefining how salons, spas, and beauty professionals engage with their clients through innovative SaaS solutions. This company operates at the intersection of beauty, technology, and customer success, providing digital tools that empower UK-based users to thrive.The Role: Customer Services RepresentativeThis is an in-office role based in Cape Town, focused on delivering high-quality live chat support to both end-users and business clients in the UK market. You will manage AI-powered chat systems, resolve customer issues, support sales engagement, and contribute to product improvement by identifying common user pain points. Your contribution is critical to ensuring seamless customer journeys, strong retention, and successful platform adoption across the UK user base.Key ResponsibilitiesMinimum 2 years experience in B2B sales or client support, ideally in a SaaS or tech-driven environmentOperate and fine-tune AI-powered live chat systems (e.g., Intercom, Zendesk) to ensure seamless customer experiencesContinuously improve chatbot flows, content, and decision trees based on feedback and analyticsAnalyze engagement data to optimize automation and reduce friction in the support journeyHandle real-time inquiries from UK-based business clients and end-users with empathy and professionalismGuide users through onboarding, account setup, troubleshooting, and advanced feature usageCollaborate with product and onboarding teams to resolve issues and drive long-term customer successIdentify upsell and cross-sell opportunities during live chat interactionsSupport demo scheduling, lead qualification, and provide guidance to prospectsProactively re-engage inactive users to boost platform usage and satisfactionEscalate technical issues in a timely manner, ensuring resolution aligns with service-level agreements (SLAs)Maintain and update internal knowledge base documentationTag and report recurring user queries to inform automation and product improvementsAbout YouMinimum 2 years of experience in client support or B2B sales roles, ideally within SaaS or tech environmentsDirect experience supporting or selling to UK-based clients is essential, with an understanding of local communication styles and customer expectationsConfident communicator with clear, persuasive, and professional English both written and verbalComfortable managing the full sales cycle, including demos, lead nurturing, closing, and onboardingDigitally savvy, with proficiency in Salesforce, Slack, Google Workspace, and Mic
https://www.jobplacements.com/Jobs/C/Customer-Services-Representative-UK-Market-1254813-Job-Search-1-22-2026-9-23-35-AM.asp?sid=gumtree
13d
Job Placements
1
Role Overview:The Junior Sales Consultant will play a key role in driving sales growth by identifying new business opportunities,maintaining strong relationships with existing clients, and providing support to the senior sales team. This position is essential in delivering customized telecommunications solutions that meet the internet, voice, and connectivity requirements of our corporate clients. Key Responsibilities:Client Engagement & UpsellingConduct follow-ups to ensure client satisfaction.Identify upselling and cross-selling opportunities.Assist in preparing sales presentations and proposals.Support contract negotiations under the guidance of senior sales staff.Close smaller sales deals with supervision.Monitor market trends, competitor activity, and evolving client needs.Share insights to help refine product offerings and sales strategies.Develop an in-depth understanding of our telecommunications products and services.Clearly articulate product features and benefits to potential clients.Maintain accurate records of sales activities in CRM systems.Prepare periodic sales reports for internal review.Focus primarily on the Western Cape region.Travel to client sites within the region to present solutions and close deals. Key Skills and Competencies:Strong communication and interpersonal skillsConfidence and professionalism in cold calling and client meetingsQuick learner with the ability to adapt in a fast-paced environmentBasic understanding of the telecommunications industry (preferred)Strong negotiation and problem-solving abilitiesProficiency in Microsoft Office and CRM tools Qualifications:Matric CertificateFluent in EnglishPrevious sales experience is advantageousValid drivers license and access to a reliable personal vehicleHow to apply
https://www.jobplacements.com/Jobs/J/Junior-Sales-Consultant-1248821-Job-Search-01-06-2026-10-30-32-AM.asp?sid=gumtree
10d
Job Placements
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Our client, based in Knysna, is seeking a reliable, tech-savvy, and organized Receptionist to join their team. The successful candidate will provide administrative support, assist customers, manage bookings, maintain petty cash records, and contribute to marketing efforts on social media. This role requires excellent communication skills in Afrikaans and English, attention to detail, and the ability to multitask in a dynamic office environment.Minimum Requirements:2–3 years’ experience in administration, reception, or office supportFluent in Afrikaans and English (spoken and written)Tech-savvy with experience in MS Office, social media platforms, and basic office softwareStrong organizational and time management skillsProfessional and approachable demeanor for customer interactionSkills Required:Answer and manage phone calls, emails, and walk-in enquiriesAssist customers and provide clear, courteous feedbackLog hours, maintain records, and manage office documentationBookkeeping and management of petty cashHandle basic bookings, purchase orders, and office supply ordersSupport social media marketing efforts (posting, monitoring, and engaging with audiences)Ability to multitask and prioritize workload efficientlyStrong attention to detail and problem-solving skillsKey Responsibilities:Provide administrative and clerical support to the teamManage petty cash and bookkeeping related to office expensesAssist with social media marketing campaigns and online engagementRemuneration:R8 000 - R10 000 BasicIMPORTANT:Applications close 15 February 2026Only applications submitted via the Ditto Jobs platform will be consideredOnly candidates who meet all our clients minimum requirements will be contacted
https://www.jobplacements.com/Jobs/R/Receptionist-Knysna-1258459-Job-Search-02-03-2026-03-00-16-AM.asp?sid=gumtree
1d
Job Placements
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