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Results for cell c in "cell c" in Jobs in Western Cape in Western Cape
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SEEKING FLUENT SWEDISH SPEAKING CALL CENTRE AGENTS On-site, Foreshore, Cape TownWe are looking for Swedish speaking call centre agents fluent in speaking, reading and writing.You will be required to respond to phone calls, webchat/email queries from international customers in SwedishShifted EnvironmentQualifications are advantageousEssential:6 months International Call Centre experienceSales experience MatricClear criminal and credit recordHigh level of English and Swedish proficiencyComputer literacyAttention to detailAvailability to work shifts Commission and shift allowancePlease upload your cv onto our portalhttps://www.jobplacements.com/Jobs/C/Call-Center-Representative-Swedish-Speaking-1281462-Job-Search-04-16-2026-03-00-15-AM.asp?sid=gumtree
3d
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Employer DescriptionLuxury residential building contractor specializing in high-end homes, villas and leisure projectsJob DescriptionReporting to the Director, the Sales Administrator will be responsible for managing:All construction administration meetings, paperwork, office supplies, callsFinancial administrationSupplier liaisonClient liaisonSales and Customer services for the retail sectionQualificationsAdministration or financial qualificationSkillsMinimum 2 years experience in an administrative position preferably within the built environmentMust be able to multitaskPassion for client servi
https://www.jobplacements.com/Jobs/C/CR-18291-SALES-ADMINISTRATOR-1280026-Job-Search-4-13-2026-2-40-23-AM.asp?sid=gumtree
6d
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Minimum requirements: Grade 12 2 years experience in a call centre/customer support environmentDeliver professional, high-quality support to both internal and external customers in accordance with established SLAsAdvise and educate customers on company procedures for various billing modelsManage monthly account and e-wallet enquiries via telephone, WhatsApp and companys ticketing systemLog, assign, escalate, track and resolve support ticketsBuild positive relationships with customers and collaborate with team members to deliver top tier servicePerform administrative tasks such as following up of failed communications, updating customer profiles and compiling reportsDistribute bulk emails and SMS communication to customersConsultant: Gameedah Stemmet - Dante Personnel Cape Town
https://www.jobplacements.com/Jobs/C/CUSTOMER-SERVICE-CONSULTANT-1280961-Job-Search-04-14-2026-22-35-27-PM.asp?sid=gumtree
4d
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Our client, who is a leading Technical Services Provider in Cape Town, is seeking a Customer Service and Support Consultant to provide professional support to both internal and external customers. Part of the duties stipulated will include advising and educating customers on the different billing models, handling monthly account queries via telephone, WhatsApp chatbot, and company ticketing system, as well as managing help tickets which includes creating, assigning, escalating, following up, and resolving tickets. You will also be performing administrative duties such as following up of failed communication with customers, updating of customer profiles, reporting, and sending bulk emails and SMSs to customers. Requirements:Matric2 Years of experience in a call centre/customer support environmentComputer literacy with proficiency in MS Outlook, MS Excel, and MS WordBilingual with formal business writing and professional communication in both Afrikaans and EnglishStrong administration, organising, and problem-solving skills Kindly note that if you have not received any feedback 2 weeks after your application, please consider your application unsuccessful.
https://www.jobplacements.com/Jobs/C/Customer-Service-Support-Consultant-1282137-Job-Search-04-17-2026-10-18-44-AM.asp?sid=gumtree
1d
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Main Responsibilities Include: Provide professional and high-quality support to both internal and external customers in accordance with established SLAsAdvise and educate customers on the company procedures for the different billing modelsHandling monthly account and e-wallet queries via telephone, WhatsApp chatbot and company ticketing systemCreate, assign, escalate, follow up and resolve ticketsBuild positive relationships with customers and collaborate with team members to ensure top-tier servicePerform administrative duties such as follow-up of failed communications, update of customer profiles and reportingSending bulk emails and SMSs communication to customersRequirements and Competencies:Grade 12 and at least 2 years experience in a call centre/customer support environmentStrong administration, organising, problem-solving and time management skillsComputer literate MS Outlook/Excel/Word and InternetFormal business writing and professional communication skills in both Afrikaans and EnglishAbility to remain calm, objective and self-controlled under pressureAbility to think and act proactively to minimise escalations and further queriesProblem resolution driven, positive attitude & have a passion for service deliveryOwn reliable transport and preferably reside in the Northern Suburbs.
https://www.jobplacements.com/Jobs/C/Customer-Service-Consultant-1280798-Job-Search-04-14-2026-10-01-28-AM.asp?sid=gumtree
4d
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Purpose of the role: To ensure efficient order processing, invoicing, and customer support by coordinating between customers, Regional Sales Managers, transporters, and the warehouse. This role focuses on resolving inquiries, troubleshooting delivery issues, and managing stock returns to maintain smooth operations and high customer satisfaction.Key responsibilities include but are not limited to:Check the online portal for sales and process invoicesLiaise with customers telephonically to take orders and issue invoicesCoordinate with transporters when necessary to arrange deliveriesProvide daily support to Regional Sales Managers by placing customer orders via WhatsApp or SkynamoTroubleshoot issues if customers do not receive their ordersHandle customer complaints and resolve issues effectivelyEnsure orders are dispatched before warehouse cut-off timesComplete paperwork for stock returns and submit to Finance for credit note processingCriteria:MatricPrevious experience in a similar rolePrevious experience in a call centre environmentSage Evolution / Pastel proficiency is non-negotiableProficiency in Microsoft Outlook and Microsoft Excel (non-negotiable)Excellent customer service skillsBilingual Afrikaans and EnglishKnowledge of the tyre industry would be an advantage but is not essential
https://www.jobplacements.com/Jobs/C/Customer-Relationship-Coordinator-1280552-Job-Search-04-14-2026-04-01-30-AM.asp?sid=gumtree
5d
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Requirements Minimum 7 years of experience in the roofing industry (essential). Proven track record in roofing sales and project delivery. Experience with asbestos roof removal and replacement projects (advantageous). Strong leadership skills with the ability to manage and motivate site teams. Excellent communication and negotiation skills for client and contractor engagement. Ability to read and interpret roofing plans, drawings, and specifications. Valid drivers licence. Proficiency in basic computer applications (email, MS Office or similar). Knowledge of occupational health and safety regulations applicable to roofing. Key Responsibilities Drive sales of new roof installations and the replacement of asbestos roofing systems. Prospect and call on builders, developers, and contractors to generate new business opportunities. Follow up on leads generated through our website and other marketing channels. Manage roofing projects end-to-end, ensuring delivery to client expectations and satisfaction. Source and order materials for each job, managing procurement efficiently and cost-effectively. Oversee and coordinate on-site workers throughout the duration of each project. Maintain strong client relationships through regular communication and progress reporting. Ensure all work complies with relevant health, safety, and industry regulations. Provide accurate job costing, quotations, and contract documentation.
https://www.jobplacements.com/Jobs/C/Contracts-Manager-Roofing-1280091-Job-Search-4-13-2026-6-37-28-AM.asp?sid=gumtree
6d
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Key Accountabilities/ PrincipleResponsibilities Ensure that all duties are performed in accordance with the companys Quality Management System and OHS Management System requirements. Primary DutiesProcessing of faults and incidents on the CAFMSEscalate high priority calls to appropriate operational representativesAccurately capture, process and close job records on the CAFMS system, ensuring faults are correctly identified and that root cause analysis and corrective actions are documented accordinglyIssue all CAFMS records to the correct operational representativeIdentify and report on status of faults/incidents and drive to closureReceive, verify and capture job completion information and relevant documentation from operations for accurate record keeping on the CAFMS systemEnsure supporting documentation is uploaded against all records on the CAFMS where applicableFollow up on all tasksProduce a daily report on all requests logged with the helpdesk and distribute to applicable onsite managers highlighting the current status of each request Ensure all completed tasks are closedHighlight incomplete tasks and drive for closureUpdate task status for client informationProduce CAFMS reports and submit to operational representatives weeklyIt should be noted that, for operational reasons, it may be necessary to perform tasks other than those described herein from time to time. Prescribed procedures may be amended by management as and when required. Key Skills and ExperienceGrade 12Min 2-year relevant working experience preferably in Facilities ManagementComputer literate (MSOffice)People and Management SkillExcellent literacy skillsGood interpersonal relationsGood communication skillsAbility to work in a teamCustomer focusedGood organisational skills and ability to prioritise tasksAbility to use initiativeAdhere to deadlines and targetsAbility to multi-skillAnalytical and quick thinkingHave a professional attitudeProblem solving skillsSelf-motivated and work independentlyTake ownership of tasksIntegrityService orientatedTake ownership of tasksKey result areasUnderstand role of reporting to the business and client.Understand role of ensuring output is aligned with businessUnderstand interworking with various teamsUnderstand that feedback and communication is critical to success.https://www.jobplacements.com/Jobs/C/Call-Centre-Administrator-1279605-Job-Search-04-10-2026-00-00-00-AM.asp?sid=gumtree
6d
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Job PurposeThe Customer Service Consultant is responsible for delivering professional, efficient, and high-quality customer support across multiple communication channels. The role focuses on resolving customer queries, managing support tickets, and ensuring excellent service delivery in line with company standards and service level agreements (SLAs).Key ResponsibilitiesProvide professional support to both internal and external customers in line with established SLAs.Assist and educate customers on company procedures, including various billing models.Handle monthly account and e-wallet queries via telephone, WhatsApp, and the ticketing system.Log, assign, track, escalate, and resolve customer support tickets effectively.Build and maintain strong customer relationships through excellent service delivery.Collaborate with team members to ensure consistent and high-quality customer support.Perform administrative duties including:Following up on failed communicationsUpdating customer profilesCompiling reportsDistribute bulk email and SMS communications to customers.Minimum RequirementsGrade 12 (Matric).Minimum of 2 years experience in a call centre or customer support environment.Computer literacy (MS Office and Internet).Own reliable transport.Preferably residing in the Northern Suburbs.Skills & CompetenciesStrong administrative and organisational skills.Excellent problem-solving ability.Effective time management skills.Professional communication and formal business writing skills.Ability to remain calm and composed under pressure.Proactive mindset with the ability to prevent escalations.Customer-focused with a positive attitude and passion for service delivery.
https://www.jobplacements.com/Jobs/C/Customer-Service-Consultant-1280668-Job-Search-04-14-2026-00-00-00-AM.asp?sid=gumtree
5d
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Requirements:Fluent in Dutch and English (spoken and written) bilingual fluency is mandatory.Preferably experience in call center customer service.Comfortable with complex and technical computer systems.Team player with an international outlook.Willingness to work irregular shifts, including weekends (Operating hours: MonSun, 07:0022:00 NL time).Flexible work hours post-training: 40 hours/week standard, 36 or 32 hours possibleWhy join us?Be part of a dynamic, international airline environment.Make a real impact on passengers travel experiences.Continuous development and cross-training opportunities.Paid training to fully prepare you for your new role.
https://www.jobplacements.com/Jobs/C/Customer-Service-Agent-Bilingual-Native-Dutch--En-1276411-Job-Search-03-30-2026-04-18-11-AM.asp?sid=gumtree
20d
Job Placements
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Role OverviewWe are seeking lively, detail-oriented, and experienced Customer Service / FICA Agents to provide exceptional customer support on our online trading platform while ensuring full compliance with FICA and AML requirements. This role is client-facing and compliance-focused, requiring strong communication skills, accuracy, and the ability to work efficiently in a fast-paced environment.Key ResponsibilitiesCustomer Service & Platform SupportProvide prompt, professional customer support via multiple communication channels.Assist clients with platform navigation, trading processes, and basic technical queries.Resolve customer complaints efficiently and ensure high levels of client satisfaction.Maintain accurate records of customer interactions and transactions.Stay informed on platform updates, system changes, and relevant market trends.Maintain strict customer confidentiality at all times.FICA & Compliance ResponsibilitiesConduct client identification and verification (KYC), including the collection and verification of required documentation (ID, proof of address, source of funds, etc.).Ensure all FICA verification is completed prior to onboarding or transaction finalization.Perform ongoing client monitoring in line with regulatory requirements.Identify and report suspicious or unusual transactions related to potential money laundering or terrorist financing to the Financial Intelligence Centre (FIC).Accurately record and report discrepancies identified during the verification process.Maintain proper record-keeping of client documentation and transactions in accordance with FICA requirementsMinimum Requirements:Matric / High School qualification (required).Minimum 12 years customer service experience (call centre, financial services, or client-facing roles preferred).Excellent verbal and written communication skills in English (additional languages are advantageous).Strong problem-solving, multitasking, and analytical skills.High attention to detail and accuracy, particularly in compliance-related work.Computer literate with working knowledge of MS Office and CRM/customer service systems.Basic understanding of financial regulations (FICA/AML knowledge advantageous; training will be provided).Ability to work rotational shifts
https://www.jobplacements.com/Jobs/C/Customer-Service-Agent-1254837-Job-Search-04-04-2026-00-00-00-AM.asp?sid=gumtree
7d
Job Placements
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