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The largest BPO in Africa is seeking a Assessment Specialist who will be responsible for creating and administering assessments.
* Design, deliver and report on inhouse Assessment and Development Centres
* Execute specialized administration (do assessments) of psychometric tests and other assessment methodologies in line with business needs and thereby support scientific talent decisions like readiness for a role, identification of potential and development for a future role.
* Data information and digital assessments: partake in monthly statistical reporting and trend analysis; ensuring digital standardisation and legal compliance; need to assist with scheduling of candidates / recruits; create data opportunities; extract and order data required for system integration and research designs.
* Conducts / facilitates interviews as part of assessment development initiatives in order to gather relevant information about candidates that can be augmented with assessment results.
* Collaborate with other teams; engage with external practitioners and / service or test providers to collectively contribute to business excellence. The need will exist to consult with team members and specialists and to provide feedback to clients.
* Coordinate and support assessment and psychologically related ad-hoc projects that will add value to the business.
* Researches and keeps abreast of developments in the psychometric and assessment field, thereby maintaining a professional approach and prudent assessment policy.
*Experience*
* At least two years’ experience in an assessment centre or similar environment.
* Experience in data management, eg: capturing and ordering of data or basic statistical reporting.
* Exposure to client interaction / communication, including engagement with a network of Psychologists / Specialists.
* Experience in verbal assessment feedback.
*Experience*
* At least two years’ experience in an assessment centre or similar environment.
* Experience in data management, eg: capturing and ordering of data or basic statistical reporting.
* Exposure to client interaction / communication, including engagement with a network of Psychologists / Specialists.
* Experience in verbal assessment feedback.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzcxODAzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268928&xid=1555_71803
2y
1
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Dynamic company based in Umhlanga is looking for a Marketing Manager whose expertise translates directly into providing value through increased brand awareness and profitability and to ensure marketing efforts fit the brand image by developing marketing strategies, generating new business leads and overseeing the marketing team.
Email your CV including current or previous salary and notice period.Responsibility:Marketing
Brand Management and Strategy
Advertising
Content Management
Market Awareness
Project Management
2y
1
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Our client in the audit industry is looking for a Graduate Recruitment & Marketing Coordinator in the their offices in Umhlanga
* Arranging and co-ordinating Career days and fairs with relevant University and local schools together with Recruitment committee.
* Responsible for arranging and co-ordinating branding and products for career days and events.
* Presenting to firm at Career Days and Schools – creating and maintaining relationships with relevant stakeholders.
* Responsible for ensuring there is an adequate pipeline of trainees for future contracts.
* Co-ordinating and reviewing of potential graduate CV’s.
* Conducting interviews with relevant partner for graduates and drafting formal offers.
* Acting as a marketing and recruitment representative for Durban on national basis.
* Co-ordinating of Graduate induction, Job Shadowing and Vac work throughout the year.
* Assists and co-ordinates internal team functions and company events i.e. Team building, staff days and year end function.
* Assist and provide support for all marketing initiatives i.e. proposals
* Responsible for creating content for all staff communications and assisting with co- ordination of staff meetings.
* Creating and distribution of Durban social media content to head office.
* Manage Corporate Social Responsibility for the firm as a whole.
* Must have drivers’ license
* Own Vehicle
* Must have a Matric certificate
* Applicable or relevant Tertiary studies
* Must have 2-3 years marketing and/or recruitment experience
*GENERAL** **KNOWLEDGE, SKILLS & ABILITIES*
* Ability to design and create content (Canva- advantageous)
* Ability to multi-task
* Good organisational skills
* Have knowledge of Zoom & Microsoft 365
* Have working knowledge of social media platforms
* Presentation skills and people skills (Networking)
* Interview skills
Market related
* Must have drivers’ license
* Own Vehicle
* Must have a Matric certificate
* Applicable or relevant Tertiary studies
* Must have 2-3 years marketing and/or recruitment experience
*GENERAL** **KNOWLEDGE, SKILLS & ABILITIES*
* Ability to design and create content (Canva- advantageous)
* Ability to multi-task
* Good organisational skills
* Have knowledge of Zoom & Microsoft 365
* Have working knowledge of social media platforms
* Presentation skills and people skills (Networking)
* Interview skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzUwMDkzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1236295&xid=1555_50093
2y
1
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Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent - Team Leader position has become available within the support centre.Responsibility:This critical role is to ensure customer standards are met for the business. The successful candidate will be responsible for leading a highly dynamic team that is responsible for customer queries. The incumbent will ensure the team executes all queries and ensures these are resolved timeously and to a high degree of quality.
• Ability to lead and manage a high performing contact centre team.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Knowledge of contact centre platforms.
• Working knowledge on staffing and shift work.
• Provide sound customer service within a technical product environment.
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• Ability to meet team targets.
• A critical thinker and good problem-solving ability.
• be comfortable working in a fast-paced environment.
• Ability to multitask.
• Ability to manage stakeholder expectations.
• Strong written and verbal communication skills
Candidate Requirements:
• Experience and Qualifications:
• Matric
• Tertiary qualification (advantageous)
• Previous contact centre experience
• Clear Credit and Criminal Record
Required Skills:
Administration: 1 - 2 years
Management experience – 2 years or more
Customer service – 3 years or more
Market related salary with company benefitsJob Reference #: CustomerSupportteamleader150923 Consultant Name: Recharger Recruitment
6d
1
Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Technical Customer Support Agent - Electrical position has become available within the support centre.Responsibility:The successful candidate should possess the following:
• Knowledge and understanding of electrical wiring.
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Basic Qualification in Electrical Engineering
• Customer service / call centre / general administration experience (advantageous)
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Electrical Wiring – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: TechnicalCustomerSupportAgentElectrical150923Consultant Name: Recharger Recruitment
6d
1
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The Digital Marketing Manager will work within the Marketing team and be responsible for designing and implementing a solid digital marketing strategy which encompasses system and digital efficiencies for backend, claims, sales, admin, etc. This role will report to the Managing Director. The Marketing and Customer Experience functions will report into this role. The successful candidate will have a background in digital with a good knowledge of the latest trends in that area.
* Assist in the formulation of strategies to build a lasting digital connection with consumers
* Plan and monitor the ongoing company presence on social media
* Launch optimised online advertisements to increase company and brand awareness
* Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions
* Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions
* Online sales funnel analysis for VAP’s, home and car insurance and other non-insurance products
* Collaborate closely with internal and external teams on user interface design and development.
* Formulate organic search strategy via prioritisation and timely delivery of technical and non-technical SEO requirements.
* Oversee post campaign reporting via KPI reports and revise & refine where necessary
* Collaborate with the marketing team to create, edit, and share compelling content and drive digital engagement and improve online conversion
* Support wider digital marketing activities in conjunction with internal stakeholders and third-party suppliers
* Track and report on key performance indicators of media activity.
* Drive a rigorous testing program, aiming to continuously launch, analyse, optimize, and scale new strategies, tactics, and channels
* Monitor, analyse, and optimize all campaigns on a daily or weekly basis
* Manage current agency relationships, ensuring they are hitting goals while increasing volume and efficiency
* Proactively make recommendations of new tactics and strategies to test through our paid digital media efforts
* Oversee and review the companys social media, mobile, and online presence to improve reputation and performance.
* Degree in marketing or relevant digital marketing qualification
* 5 years + experience working in a Digital marketing direct role and an excellent understanding of digital solutions.
* Experience with working on a Performance Media strategy
* Have a good understanding of Insuretch, Fintech and various other platforms
* Experience of being involved with AI, Chatbot and automation in a business
* Excellent Strong understanding of SEO, PPC, funnel creation and relevant webmaster tools
* Excellent relationship and stakeholder management skills
* Natural attention to detail
* Ability to manage multiple tasks simultaneously to tight deadlines
* Excelle
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI2NjQzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191610&xid=1555_26643
2y
1
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We are looking for talented people who want to control their own
success. Our advisers have a genuine care for people and a responsibility for
doing what is right. If you desire to be directly rewarded for your efforts,
make a difference in people’s lives, and be in a career that offers growth,
please contact us directly.
This is more than a world-class career
opportunity that gives you endless opportunities for learning, development, and
progression. You’ll work with clients from the start that have a genuine
impact.
We specialise in all aspects of personal
financial planning, wealth protection, and creation.
You will enjoy the autonomy of being
responsible for managing your daily activities and diary as well as being part
of a successful team of Financial Advisers.
Qualifications:
Matric (essential)
Degree (preferable)
RE (highly
advantageous)
Requirements:
Clear credit record
Clear criminal record
Laptop
Vehicle
Duties will include but will not be limited to:
Client meetings, both initial and
review, recording all relevant information
Analysing information to
recommend suitable strategies and products
Writing client reports with
appropriate and compliant disclosures and illustrations
Scheduling review meetings with
clients in keeping with their agreed terms
Ensuring that client files are up
to date and complete
Skills:
Able to build and maintain
strong customer relationships
Professional approach
Drive and determination
to succeed
Strong communication
skills
Working knowledge of
computer systems
A sales background and previous
experience in financial services would be advantageous, but not essential.
Benefits:
Flexible working hours
Constant training and
mentorship
Access to specialised
support
Opportunity to join a
well-established, secure, and reputable brand
Opportunity to write
your own cheque (earnings based on business written)
Group life benefits
High commission earning
potential
Liberty is
not just our name. It's what we do
APPLY NOW
3d
1
Insurance firm based in Umhlanga is looking for an individual to manage their commissions department. The candidate must posess emotional integrity, has attention to detail. We are looking for a self-driven individual who can handle presure and thrives in crisis management.
*Commissions *
* Few Examples Daily operations
* Month end operations
* Splits / Agreements
* Daily queries from field to Comms email
* Checking workflows
* Checking system changes -splits etc
* New Product/ revenue stream identifications
* Interaction with advisors/ IFAs
* Understanding contracts and splits
* Checking Production / editing incorrect production
* Monitoring team progress to set deadline
* Post month end balancing / recons
* Book Buys - system amendmends
*POS User Maintenance *
* Adding new users
* Adding new institutions
* Adding new contracts for salespersons
* Daily system maintenance
* POS stability
*POS development *
* System testing
*POS training *
* Existing
*Stats *
* Weekly Production
* Weekly Margin Report
* Month end CTC
* Month end RE
* Monthly Product usage Report
* FM schedule
*Team Management *
* Performance Appraisals
* Conflict Management
* Workload Management
*AUM *
* Daily operations
* Monthly reporting oversight
*New acquisitions:*
* Onboarding
*Problem Solving * *Audit *
10+ Years experience in management in Financial services
R40 000 CTC per month
10+ Years experience in management in Financial services
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1ODUyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190139&xid=1555_25852
2y
1
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*Purpose*
Oversee and update assigned support service requests. Handle daily technical support activities on desktop support, data network and server management.Onsite analysis, diagnosis and resolution of desktop problems for end users. Collaborate with 2nd and 3rd level support to prevent system downtime. Escalate to clients and 3rd party vendors to resolve issues. Assist in user/hardware movement and campaign relocations as required. Understand the importance of client relationships and support senior management structure on reporting on business performance, whilst maintaining and providing high quality and professionalism at all times
*Key Responsibilities: *
*Onsite Desktop Support *
* Onsite analysis, diagnosis and resolution of desktop problems for end users.
* Full trouble shooting diagnostic with pings, trace routes and screen shots of the problem.
* Perform quality work on all service requests/incidents with agreed SLA.
* Setup desktop computers and peripherals and test network connections.
* Ensure that the correct images are installed from SCCM for the campaigns and that they are on the correct Vlans for voice and data.
* Provide Remote Support for work from home users. Setting up VPN connections and supporting end users.
* Windows updates and patches
* Optimization of devices making the best and most effective use of resource.
* Kaspersky installations, updates and maintains
* To ensure that systems, processes and methodologies as specified are followed to ensure effective monitoring, control and support of service delivery.
* Be available to Support Other Sites and Clients.
* Responsible for providing guidance, direction and advice to team members.
*Project work: *
* Assist in user/hardware movement and Campaign relocations. Understand the campaign and client’s requirements.
* Carry out UAT testing and deployment, which is a must for the success in all projects.
* Desktop maintenance / Software updates / Configuration of routers and wireless access points
* Assist with the maintenance of network infrastructure upgrades.
*Proactive Maintenance *
* Requesting, escalating and coordinating with vendor support. Maintain strategy that corrects the source of underlying equipment’s conditions. Reduce unplanned downtime, equipment failure, and risks associated with operating faulty equipment.
*Terminal Server *
* VMware virtual environment, VMWare and virtual VDI pools configuration and support.
* Skilled terminal server knowledge.
* Adminis
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NDQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189908&xid=1555_25447
2y
1
We Want You:
Did you know there is more than meets the eye when it comes to being a Senior Linux Engineer? For example, in disaster recovery, you lead your Team to create and implement solutions using project management principles. Does this sound like you? If it does, you will be responsible for the implementation and monitoring of computer programs of the Linux system. We hold our information and security in high regard, so, as the leader of the pack, you will manage server security remediation activities, which includes conducting vulnerability scans and patching.
You Bring:
* Degree in Computer Science, business or a closely related area (BS in CS or EE, or equivalent);
* Ability to make decisions with limited information;
* Minimum 3+ years hands-on experience supporting Linux systems including 2 or more of:
* Virtualization - Primarily using KVM or OpenStack
* Containers - Docker, Kubernetes
* Storage technologies - block, object and network
* Linux integration with other environments (authentication/directory services, network file systems, etc.);
* Red Hat Certified System Administrator (RHCSA) (Preferred);
* Red Hat Certified Engineer (RHCE) (Advantageous);
* Red Hat Certified Architect (RHCA) (Advantageous).
Nice to Have:
* Programming fundamentals in any language;
* Understanding Linux troubleshooting and, permission SELinux;
* Communicating clearly and setting the right expectations.
What Youll Do
* Support the requests of the Production and Development Teams to solve any problems related with the Linux servers;
* Develop and oversee the backup, replication and disaster recovery strategies;
* Maintain documentation for procedures, configurations and programs;
* Ensure the Linux servers adhere to NIST and Department standards;
* Perform server hardware maintenance and upgrades;
* Develop automation scripts using BASH / Ansible;
* Maintain software repositories and apply software updates;
* Install, configure and maintain OpenShift environment;
* Maintain/monitor the health of the Linux servers through both automated and manual processes;
* Linux integration with other environments (authentication/directory services, network file systems, etc.);
* Cloud computing (provisioning, monitoring, orchestration, etc.);
* Understand OS and Application level bugs and advise on next steps;
* Ability to communicate clearly and set the right expectations;
* Applicable understanding of RedHat, OpenShift and Kubernetes;
* Understand infrastructure as code and how to apply with terraform and yaml.
*Desired Skills: *
* Linux
* Containers
* RedHat
* Linux System
*Desired Work Experience: *
* 2 to 5 years Systems / Network Administration
*About The Employer: *
The Company We Keep:
At BET Software, we dont just recruit talent, we cultivate it. Our learning and development programmes, our various opportunities for growth, and our well-deserved incentives are what keep our All-Star Team the best amongst the rest.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzEwNDAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1188793&xid=1554_10400
2y
4
DELUXE LASER & SPA (LA LUCIA) IS EXPANDING!
WE ARE SEEKING A WELL PRESENTED, VIBRANT, PASSIONATE, QUALIFIED AND EXPERIENCED SPA THERAPIST TO WORK AT OUR LA LUCIA BRANCH IN DURBAN (UMHLANGA) WHO HAS A BACKGROUND IN THE BEAUTY AND AESTHETIC INDUSTRY
Deluxe Laser and Spa is a new fresh concept in the beauty and aesthetic industry. We offer the world’s most advanced FDA approved treatments in beautiful prime location stores.
Our treatments include 100% painless hair removal, wrinkle reduction, skin tightening, body contouring, cellulite and fat reduction. We stock optimal results-driven brands including Dr Grandel, Nimue and QMS Medicosmetics, voted “Worlds best spa brand”
Education/Experience:
• At least 2 years working experience as a therapist in 5* spa or aesthetic
environment
• CIDESCO or ITEC or SAAHSP or CIBTAC qualification
• Previous cruise ship experience advantageous
Personal Traits:
• Excellent communication skills
• Immaculate grooming
• Energy and passion
• Willingness to go the extra mile
• Taking initiative
Duties and Responsibilities:
• Reporting directly to the Spa Manager
• Welcoming all clients in a friendly manner
• Delivering 5* service to all clients
• Upselling and retailing to every client
• Working as a team to achieve monthly targets
• Flexible hours
Why should you apply?
• 5* working environment
• Good commission structure
• Full training provided
• Ongoing support
• Opportunities for growth within the company
• Monthly incentives for reaching targets
• Yearly team building
SALARY: Based on experience - To be discussed in the interview
Please email CV and recent photo of yourself to:careers @deluxelaser.co.za
A copy of your ID/Passport and work permit if relevant
Please note that only shortlisted candidates will be contacted
Please email your CV application and recent photo of yourself to: careers @deluxelaser.co.za
Good Luck !
Job Reference #: SPA THERAPIST - LA LUCIAConsultant Name: Nicole Kock
6d
1
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WHO ARE WE?
A premium co-educational, IEB International private school situated on the outskirts of Durban.
WHO ARE WE LOOKING FOR?
Head of the Mathematics Department to join us from 1 April 2024 on a permanent full time basis.
WHAT WILL YOU DO?
Plan prepare and present interesting and exciting Mathematics lessonsEstablish a teaching environment that is nurturing, and which promotes engaged learningBehave professionally concerning punctuality, behaviour, standards of work and students’ homeworkEvaluate, reflect on and refine teaching practiceBe open to continuously developing ones teaching through personal and school-wide professional development.Teach extra lessons, when requiredOversee the Mathematics support teaching programmeThe successful candidate will be expected to lead the department to work together as a team, share ideas and develop resources cohesively.Produce resources of a high standard for studentsRespond to e-mails and telephone messages from parents within 24 hoursShow loyalty to all facetsAttend all special occasions at the discretion of the relevant HeadSet and mark exams and all other forms of student evaluation.Write report comments.The post holder is required to undertake any other reasonable tasks that the School Head/line manager determines
WHAT DO YOU NEED?
A minimum of 5 years experience with students in a secondary school and post 16Confidence in the use of ICT in teachingPrevious IEB-teaching experience is advisablePrevious experience in a high-performing international schoolUniversity degree in an appropriate subjectCertified Teaching Status
Personal Competencies and Attributes
An unwavering commitment to the development of studentsA demonstrable passion for the professionExcellent organizational skillsA positive attitude to changeAn excellent classroom practitionerA continuous improvement mindset
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDgzNzAxNDU0P3NvdXJjZT1ndW10cmVl&jid=1749278&xid=2483701454
6d
1
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CXP is looking for a Finance Manager to join our team based in Umhlanga . This position is to support the Director of Finance to build a global finance centre of excellence that enable us to achieve an excellent return on investment.
The ideal candidate will be responsible for working with senior management to develop financial strategies for the organization. You should be comfortable handling large amounts of data, acting as a decision maker, and providing regular financial reporting.
A career in finance, with a global outsourcing organisation, will provide you with the opportunity to help CXP in all aspects of our finance internal functions including financial planning and reporting, data analysis, and assisting leadership with overall strategy.
Responsibilities:
Proactively deliver accurate and timely compliance and business insightDeliver measurable cost savings and efficiencies throughout the business.Optimise non-billable costs
Technical skills:
High Levels of EQ2Communication, negotiation and people engagementAccounting, finance, tax, audit, compliance and risk managementProject management, systems and process automation
Qualifications and experience:
Chartered Accountant (SA).Five (5) years in a senior finance role.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODQ3NTE1NTY/c291cmNlPWd1bXRyZWU=&jid=370940&xid=184751556
6d
1
ROLE PURPOSEThe purpose of the role of the Business Application Engineer is to provide technical support for our new and existing enterprise software solutions to our end users. You will be part of a technical team, and take full ownership of related issues, system enhancements and managing release upgrades, with a full understanding the Customer requirements and a deep knowledge of for everything NetSuite ERP and Salesforce CRM as a minimum. The candidate needs to provide an excellent service to our end users as well as upskill colleagues.
JOB DESCRIPTIONUnderstand all aspects of SFDC / NetSuite configuration and technical/functional capabilities, including all changes and potential system implications related to the SFDC / NetSuite release upgrades.
Support the SFDC and NetSuite Accounting cloud services such as:
General end-user questionsUser management and SSO provisioningProfiles, roles and permissionsEscalation to SFDC/NetSuite supportLicense managementScheduling upgrades and outagesManagement of flows, workflows, automation, and scripts.Ad hoc tasks including CSV imports and data cleansing, budget imports, forms and advanced pdf template changes, sandbox refreshes, custom reports and saved searches with some formula knowledgeDemonstrate cross-business understanding and translation of business requirements to solutionsAdvise the Solution Design Authority on matters within your application domain, ensuring that all relevant system-related concerns or changes are appropriately considered in all Solution Design Authority decisionMaintain and ensure alignment and integration with other applications, the data architecture, business intelligence and infrastructure architecture.Work with the relevant stakeholders to define solutions and advise on implementation options to ensure our CRM and finance capabilities consistently give us the edge over our competitorsDevelop and maintain documentation for business applicationsEducating team members and ad hoc training for end users
PROFICIENT AND ESSENTIAL SKILLS• Demonstrable experience in supporting SFDC• Experience using NetSuite SRP and Finance• Experience working in an end user facing environment• Experience breaking down large activities into smaller sub tasks• Good communication skills
DESIRABLE SKILLS• Good level of understanding of a Microsoft Windows• Good level of understanding of networking• Experienced working in an Agile environment• Experienced implementing new monitoring and reporting solutions• Experience of working with ISO27001:2005 onwards.• Experience working on projects and breaking down projects into actions• Full and clean driving lic...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDUwMDUwNDA0P3NvdXJjZT1ndW10cmVl&jid=927638&xid=2450050404
6d
1
SavedSave
Description
To create a fit for purpose, people centered agile learning environment that enables CXPs growth.
Mission:
Develop learning processes that supports CXP strategic priorities (eg. Bursaries, Learnerships, etc.) Create a new Advisor and BAU learning experience that drives speed to competenceSupport the culture of continuous learning (Eg. culture and strategic analysis related items)Lead, coach and develop the Learning and Development team
Requirements:
3-5 years experience as a Learning and Development LeaderRelevant learning and development qualificationAssessor, Moderator and/or content developmentExperience with e-learning platforms and practicesProficient in MS Office and Learning Management Systems (LMS)Bachelor of Social Science or Bachelor of Arts Degree in Business, Psychology, Education or a related fieldProfessional certification (e.g. SETA)
Responsibilities:
Create and execute learning strategies and programsEvaluate individual and organizational development needsDesign and deliver e-learning courses, workshops and other trainingsAssess the success of development plans and help employees make the most of learning opportunitiesHelp leaders develop their team members through career pathing
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjcyMzUzOTQ0P3NvdXJjZT1ndW10cmVl&jid=377736&xid=1672353944
6d
1
SavedSave
CXP, a global customer experience consultancy organisation has an exciting position available for a Learning and Development Specialist. This individual will be responsible for the sales, technical, product, culture, soft skills training & facilitation of our team.
Purpose of this role:
Deliver a team of top performers through an exceptional learning experience.Deliver high quality, fit for purpose interpersonal and intrapersonal development experience for all delegates.Ensure that advisors are enabled with the right interpersonal and sales skills to meet productivity requirements as indicated in the Glide PathPrevious experience as a Training Facilitator, Training Coordinator or similar roleAssessor / ETDP / moderator certification would be advantageousHands-on experience with Learning Management Software (LMS)Knowledge of traditional and modern educational techniquesAbility to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)Good understanding of the Skills Development ActFamiliarity with Talent Management and career pathsExcellent communication and organizational skillsNQF Level 4 – MatricBSc degree in Education, Human Resources Management, Organizational Psychology or relevant field would be AdvantageousConduct training needs analysis
Job Description:
Interview candidates and leaders to assess training needs.Design training curriculum.Organize in-house and offsite activities, like presentations, job simulations and role-playing exercises.Manage candidates subscriptions to conferences and e-learning courses.Order instructional material (e.g. eBooks and manuals).Discuss career-pathing opportunities with Leaders.Enrich courses with visual aids to engage trainees.Measure outcomes from trainings.Research and recommend learning equipment (e.g. platforms and projectors).Coordinate the delivery of learning activities in line with the approved calendar, budget, and business requirements.To deliver learning and development interventions in line with quality standards in order to achieve learning outcomes and business objectives.To comply with group policies, quality assurance standards and regulatory requirements.
Shortlisted applicants could be required to take a technical/behavioral assessment as part of the application process.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzU5OTMwOTc/c291cmNlPWd1bXRyZWU=&jid=375725&xid=335993097
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CXP are looking for a dedicated individual with a desire to grow in the Business Intelligence Space, to join us in a Real Time role. The purpose of this role is to ensure that work schedules are adhered to, and that performance KPIs and NET FTE requirements are met, by real time and intraday management of resources.
No prior practical experience is required, however our ideal candidate should have completed a Bachelors Degree in Computer Science, Information Science or a related field
Role Accountabilities:
Drive increased and sustained levels of productivity in the team. Through reporting, engaging with leaders, and direct engagement with the team, drive appropriate levels of efficiency.Intraday scheduling of offline activity for the coaching and training of advisors.Ensure all reporting and insight is detailed, accurate and meets business requirements.
Minimum Requirements:
Relevant University Degree - Bachelor Degree in Computer Science, Information Science or a related field1 year of general work experience (even if part-time while studying)
Technical Requirements:
Advanced report writing skills (proficiency in Excel)High levels of analytical capability
Candidate Competencies:
SupportiveHighly OrganizedTeam PlayerSelf ManagedDelivers great insights
Please ensure that all fields are complete when applying online for this role. Ensure that you have attached an updated CV and any supporting documentation to your profile as incomplete profiles could lead to our team overlooking your application.
Shortlisted applicants could be required to take a technical/behavioral assessment as part of the application process.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDMzMjMyODU1P3NvdXJjZT1ndW10cmVl&jid=275972&xid=2033232855
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We are looking for an engaging and dedicated individual to join our people team as a people support specialist. The selected individual would be responsible for the day-to-day support of the people team.
Requirements:
Human Resources qualification1 years experience in a people support/ human resources roleGood understanding of the labour legislationExcellent reporting skillsService oriented/ people focusedAbility to support to the people team with day-to-day administrationManage the people experience High attention to detailExcellent written and verbal communication skillsNatural problem-solving skillsHigh levels of emotional intelligenceDeadline drivenAbility to perform under pressureVaccinated for Covid19 (Vaccination certificate will be required prior to appointment)
Please ensure that an updated CV, along with all relevant qualifications/ certifications/ awards are attached to your application for this role.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTExMzU4MDc3P3NvdXJjZT1ndW10cmVl&jid=1177132&xid=2511358077
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ROLE PURPOSE
Huntswood’s success relies on its IT Infrastructure and End-user facilities being available, effective and efficient.
As a Firstline ServiceDesk Technician, you will be the face of the Technology Team. You, along with the team will handle the initial first point of contact for all technical incidents and requests from the business, offering a professional, courteous, speedy and effective service to ensure disruption to Huntswood’s business processes and clients are kept to a minimum.
Job description
Ensure that incidents and problems logged on Huntswood’s call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised.Ensure that identified incidents and problems are descriptively logged and kept up to date on Huntswood’s call logging system.Strive to meet the SLA’s defined within the Call logging system.Ensure that all incidents, requests and problems are escalated to the appropriate team if they are not able to be resolved within the agreed timescale.Answering telephone calls and strive to resolve a majority of tickets on first contact and to work with the Head of Customer Support to identify opportunities to further improve the number of tickets resolve on first contact.Managing Client project set-ups to ensure the Client infrastructure is set up on-time and is tested and working.Work alongside 2nd & 3rd Line to learn and carry out escalated tasks (where appropriate)Provide remote support across both Huntswood sites and to home based colleagues.Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests, problems and projects.Ensure Huntswood’s computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability.Writing and reviewing Service Desk Team’s documentation.Carry out manual handling, moving desktop equipment during desk and office moves as well as project set ups.Work positively with the other members of the Technology team to ensure end-to-end customer satisfaction with the technology services to customers.Responsible for Huntswood Assets and ensuring that the CMDB is accurate and kept up to date.
Person Specification *Essential
Excellent Customer facing and Customer Service skills, able to communicate to users at all levels.Thrive in a busy environment with changing priorities and goals.Good level of understanding of a Microsoft Windows Active Directory environment including GPO.Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office 365.Good l...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTMxMjEyOTcyP3NvdXJjZT1ndW10cmVl&jid=1012492&xid=1531212972
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CXP are looking for dynamic and driven leaders to join our team and to drive superior customer service performance to CXPs clients and their customers, by achieving outstanding levels of quality and operational efficiency.
Mission
Drive superior customer service performance delivered to CXPs clients and their customers, by achieving outstanding levels of quality, operational efficiency and sales.
Accountabilities
Fill your team with A Players.Lead, coach and inspire your team to deliver outstanding customer service performance.Drive efficiencies within the team to well exceed Client SLA.
Culture Fit
Show upSpeak outThink like a customerSmall details always matter
Coaching Competencies
A PlayerSupportiveHighly Organised
Technical Skills
Advanced report writing skills (proficient in Excel)High levels of analytical capabilityExtensive Customer Service Experience4.Extensive Sales Experience is a MUST
Qualifications
Bachelor of Commerce Degree or relevant management experienceMinimum of 3 years in a Team Leader role preferably from a customer service environment
Please ensure that your updated CV along with your mobile number and personal email address is attached to your profile.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTAyNzIzMjUwP3NvdXJjZT1ndW10cmVl&jid=948451&xid=1902723250
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