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We are the leading Debt Review company in South Africa, recognized as the top National Debt Review company at the Annusl Industry Awards in 2024 & 2025 by our industry peers, after consistently ranking in the top 5 for the past five consecutive years.
Our mission is to serve South African consumers who are struggling with debt, as we work with them to achieve financial freedom.
We are looking for an energetic, customer centric and seasoned Debt Review Administrator to join our vibrant administration team.
TECHNICAL CRITERIA / SKILLS
- Matric with Math/Math Literacy
- Minimum of 3 years plus exposure in a debt review administration environment is essential, and non negotiable for this role
- MS Office proficiency at intermediate to advanced level is a prerequisite
- Fluent in English plus any other official language/s
- Good communication skills and an engaging telephonic manner.
- Excellent work ethic
Key job outputs / tasks / responsibilities
1. SUSPENSIONS (Form 17.W)
Receiving Suspension Requests:
Receive client suspension requests from internal departments due to non-payment.
Update client file status to Suspended on Finwise and relevant systems.
Processing Suspensions:
Generate and issue Form 17.W to all creditors.
Update NCR DHS indicators to reflect suspension status.
Conduct client callbacks regarding suspended files.
2.. CANCELLATIONS
Receiving Cancellation Requests:
Receive cancellation instructions from the Collections Department.
Processing Cancellations:
Verify client details and ID on NCR DHS.
Cancel client files on Finwise where applicable.
Issue and send Form 17.W where required.
Conduct callbacks for cancelled files.
3. REJECTIONS [amended to status B”](NCR)
Processing Rejections:
Receive rejection notifications from Debt Counsellors.
Cancel client files on Finwise.
Issue and distribute Form 17.2 rejection notices to creditors and credit bureaus.
4. COURT ORDERS [Amended to status “G” (NCR)
Court Order Administration:
Receive Notices of Intention (NOI).
Submit required documentation to the NCR.
Update DHS status to “G” or “G1” accordingly.
5. REINSTATEMENTS
Reinstate clients from Completed status on DHS (including F1, F2, and G statuses).
Ensure accurate system updates and compliance with NCR requirements.
6. CLIENT ASSISTANCE & SUPPORT
Telephonic Support:
Assist clients with portfolio and payment queries.
Provide guidance on clearance procedures and debt review processes.
Client Walk-Ins:
Assist walk-in clients with suspensions, cancellations, and Form 19 queries.
7. REGULATORY & ADMINISTRATIVE RESPONSIBILITIES
Issue Form 19 and send certified copies to relevant parties.
Issue Form 17.7 to decline transfer requests on DHS.
Update NCR DHS daily (deceased, settled, completed statuses).
Attend to call logs and callback requests for suspended clients.
Process paid-up letters and legal documents (e.g., Legal Wise, Life Power).
Manage and respond to emails received across debt counsellors from all entities within the Group.
On offer is an above market related salary and the opportunity to be part of an award-winning team making a difference in the lives of ordinary South Africans every day.
If you meet all the above requirements, please submit a detailed CV, your minimum salary expectation and availability to start, to:
Raania at
pda5@dcexperts.co.za
If you are not invited for interview within 2 weeks, please accept that your application was not successful in this round. In line with POPIA, please indicate clearly in your email response if you do not want us to retain your details on our candidate database for future opportunities.
Goodwood
Umhlanga Specialist Financial Advisory firm is searching for an enthusiastic and skilled Financial Paraplanner to join our young dynamic team. Our firm specializes in providing financial advisory services tailored specifically to the healthcare sector, offering a comprehensive range of solutions to our diverse client base. Requirements:- Relevant qualifications in financial planning and short-term insurance advantageous.- At least 2 - 3 years experience in the financial planning industry, specifically short-term insurance.- Knowledge of Sanlam/PPS/MUA as well as Investment product knowledge will be advantageous.- Thorough understanding of current FSCA legislation.- Strong analytical skills to facilitate the identification of needs and the matching of appropriate solutions. FNA/ROA skills.- High degree of client and product provider engagement and communication skills.- Assist in the preparation of financial planning proposals and presentations for clients. Review client accounts and make recommendations for adjustments or enhancements to their financial plans.- Compile and submit advice containers to compliance officers. - Exceptional attention to detail and analytical skills with a structured and planned approach to work.- Sound computer skills Excel, Word, Email and Financial Planning software.Your working hours will be from 8:00am to 5:00pm, starting package from R18 000.00 per month CTC depending on existing qualifications and experience. The position comes with pension fund benefits, travel allowance and medical aid contributions.Due to the sensitive nature of our financial advisory environment and internal security protocols, applicants are requested to include a recent professional photo with their CV for identification purposes. Firm is located in Umhlanga opposite Gateway.To Apply, Email: umhlangafirm@gmail.com All personal information will be handled strictly in accordance with the Protection of Personal Information Act (POPIA) and will be used solely for recruitment and compliance purposes. If you don’t get feedback within two week, consider your application unsuccessful.
Umhlanga
URGENT
Full-Time Administrative & Sales Coordinator NeededAdvanced Fencing is seeking a skilled and reliable Administrative and Sales Assistant to support our growing operations. The role is preferably based in the Helderberg area. We are a well-established company in the construction industry and require an experienced professional with a strong administrative background and a client-focused approach.Key ResponsibilitiesGeneral office administration and filingReception duties and client liaison as the first point of contactPreparation and administration of quotes, sales bids, contracts, and invoicingManagement of client orders, project files, reconciliations, and material ordersCoordination of sales enquiries and leads, including diary management for the DirectorCompilation of monthly leads and quotations reportsJob coordination, including:Scheduling installations with the Operations Director and communicating updates to clientsOpening job files, completing job cards, and allocating hardwareLiaising with suppliers and following up on material orders Weekly wage and stock control and allocation of hardwareMonthly VAT file preparation and supplier reconciliationsMaintenance of the vehicle register, including licensing and fine administrationGeneral ad hoc administrative support as requiredRequirementsMinimum 4 years’ experience in a similar administrative roleQualification in Secretarial, Office Administration, or BookkeepingStrong working knowledge of MS Excel, MS Word, and SageExcellent organisational, coordination, and analytical skillsAbility to multitask and work effectively under pressure in a fast-paced environmentStrong written and verbal communication skills in Afrikaans and EnglishValid driver’s licence and own transport (essential)Personal AttributesProactive, self-motivated, and detail-orientedProfessional, reliable, and client-service drivenAble to adapt to changing priorities and workloadsWorking Hours: Monday to Friday, 08:00 – 17:00Salary: Market-related, commensurate with qualifications and experienceInterested candidates should submit a CV, contactable references, and availability.Please note: Only suitably qualified applicants will be considered. Email applications to: info@advancedfencing.co.za
Somerset West
Call centre agents required to sell chemicals and cartridges.Basic: R5000-R8000 + Comm + Weekly IncentivesSend your CV to: cv@algoasolutions.comPhone: 010 745 4120
Randburg
We
are looking to offer applicants with OWN reliable vehicle contracts to provide
services to our team on a FULL TIME OR PART TIME basis or shift rotational
basis (AVAILABLE SHIFTS: days/nights/weekends).
You
MUST have: YOUR OWN reliable, road worthy, with COR, licensed vehicle (fuel
efficient - 1600 engine size or smaller) or reliable motorbike with fitted
delivery box - Android phone and POWERBANK.
We
deliver from over 150 restaurants in PMB. Driver Partners can earn from R2,000
a week PLUS tips - depending on your willingness to work hard and the number of
shifts available and worked.
You
will be a fully licensed driver (NO LEARNERS LICENSE ACCEPTED), English
speaking, punctual, deadlines driven, able to handle pressure, be well
presented, friendly, polite and respectful. KNOWLEDGE OF PMB suburbs critical.
We
do not charge for interviews, do not be scammed by scammers.
NO
INFORMATION WILL RESULT IN NO INTERVIEW.
Background checks will be conducted.
Please
contact us for an interview on 087 365 3683 or Email: tdtpmbhr@gmail.com
Pietermaritzburg
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