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Role OverviewSeeking a detail-oriented IT Technician to support media and entertainment clients. The role includes maintaining broadcast systems, assisting with live and file-based workflows, troubleshooting video/IT infrastructure, and ensuring smooth operation across the production chain. Work spans traditional IT, broadcast engineering, AV support, and cloud-based video workflows.Key Responsibilities IT Support & Infrastructure – Tier 1–2 support for users and broadcast IT systems – Troubleshoot Windows/macOS, software, and peripherals – Support networks (switches, routers, VLANs, Wi-Fi, cabling) – Maintain IT security, backups, and system healthBroadcast & Video Support – Assist with ingest, transcoding, editing, playout, and archiving – Support SDI/NDI systems, cameras, converters, encoders/decoders – Provide studio, control room, and live production support – Monitor video signals and AV qualityCloud Video Workflows – Operate cloud media workflows – Manage ingest, transcode, QC, and distribution pipelines – Troubleshoot cloud/hybrid video issuesSystems Integration & Documentation – Assist with integrating new broadcast/IT tools – Support automation via scripts, APIs, or low-code tools – Maintain documentation and workflow diagramsRequired Skills & Experience – 2–4 years in IT support, broadcast IT, or technical operations – Knowledge of Windows/macOS, TCP/IP, DHCP, DNS, VLANs, IT security – Beneficial (not mandatory): SDI/NDI, encoders/decoders, routing/switching, video ingest/transcoding, cloud/hybrid video workflowsSkills & Education Mandatory: – CompTIA A+, Network+ (N+)Beneficial: – CCNA – AWS Cloud Practitioner or equivalent – Experience with MAM/DAM, automation, SMPTE 2110/2022-6 – Python, PowerShell, or Bash – Remote production or virtualized/cloud broadcast workflowsAdditional Requirements – Own vehicle (mandatory) – Valid driver’s license – Ability to travel to sites/studios – Excellent written and spoken EnglishPersonal Attributes – Strong communicator – Excellent problem-solving under pressure – Proactive, detail-oriented, and adaptable – Eager to learn emerging video and cloud technologiesTraining & Growth – Training on leading industry brands and solutions – Opportunities to grow into new technologiesPlease email your cv to careers@kpg.co.za
Randburg
Results for technical support jobs in "technical support jobs" in Jobs in South Africa in South Africa
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Company and Job Description:Are you passionate about technical solutions, enjoy solving problems, and love helping customers find the right products for their needs? We are looking for a Technical Assistant to join our dynamic team in Cape Town! This role is at the heart of our operations providing technical support, assisting with product selection, and supporting technical sales activities. Youll work closely with our sales and engineering teams to ensure customers receive the right solutions, every time. Key Responsibilities:Provide technical support to customers and internal teams.Advise on product selection and ensure compatibility and compliance.Support the sales team with technical input during client meetings and proposals.Prepare technical documentation, datasheets, and product specifications.Stay up-to-date with new products, technologies, and industry trends.Job Experience & Skills Required:Diploma or Degree in Electrical, Electromechanical, or Industrial Automation.13 years in technical support, pre-sales, or product advisory roles.Strong understanding of electrical, automation, or industrial products.Excellent problem-solving and communication skills.Customer-focused with the ability to explain technical concepts clearly.Proficient in Microsoft Office; ERP or CRM experience is a plus.Hands-on exposure to a wide range of technical products and solutions.Opportunity to grow your technical expertise and career.Be part of a collaborative, supportive, and innovative team.Make a real impact by helping customers power their operations efficiently.If you are interested in this opportunity, please apply directly.
https://www.jobplacements.com/Jobs/T/Technical-Assistant-1252218-Job-Search-01-15-2026-10-25-30-AM.asp?sid=gumtree
6d
Job Placements
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Key ResponsibilitiesPhone Support: Answer client calls professionally, assist with inquiries, and resolve issues efficiently.Technical Admin: Ensure production documentation is accurate and aligned with manufacturing needs.General Administration: Manage correspondence, schedule appointments, and maintain records with precision.Supplier Reconciliation: Assist with supplier accounts, reconcile invoices, and resolve discrepancies.Manufacturing Support: Apply knowledge of manufacturing environments to better support operations. Requirements2+ years in customer service, admin, or technical support (manufacturing background preferred).Strong technical aptitude and quick learner.Excellent communication skills and professional phone manner.Proficient in MS Office (Word, Excel, Outlook); CRM experience a plus.Detail-oriented, organized, and able to multitask in a fast-paced setting.Experience with supplier reconciliation is an advantage. If youre proactive, professional, and ready to contribute to a dynamic team, wed love to hear from you.
https://www.jobplacements.com/Jobs/T/Technical-Administrative-Support-1202874-Job-Search-07-14-2025-10-02-55-AM.asp?sid=gumtree
6mo
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Our client is a well-established global player in water and fluid management, supporting critical infrastructure across industrial, utility, and public sectors. They focus on long-term solutions rather than once-off sales, combining technical expertise, service, and lifecycle support to help customers improve reliability, efficiency, and uptime in demanding environments.This role focuses on growing lifecycle services, rentals, maintenance, and technical solutions. You will engage with customers on-site, identify operational challenges, recommend fit-for-purpose solutions, and build long-term partnerships. The role blends technical sales, market development, customer support, and commercial responsibility across industrial, utility, and public sector clients.Job Experience and Skills Required:Minimum 10 years experience in the water pump or pumping systems industryProven technical sales experience in aftermarket, rental, service, or solutions-based environmentsTechnical qualification, trade test, or strong hands-on pump knowledgeStrong negotiation, relationship-building, and closing skillsAbility to work independently, conduct site visits, and engage at multiple customer levelsApply now!
https://www.jobplacements.com/Jobs/S/Sales-Representative-1253816-Job-Search-01-20-2026-00-00-00-AM.asp?sid=gumtree
12h
Job Placements
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Key Responsibilities:Assist in maintaining and reviewing the FSSC 22000 Food Safety Management SystemSupport end-to-end food safety and quality management across the production lifecycleAssist with customer requirements, product specifications, and documentation controlSupport factory trials in line with customer and best-practice standardsParticipate in raw material management, including sensory evaluationsAssist with investigation of customer complaints and rejections using root cause analysisSupport audits and regulatory inspections alongside the Technical ManagerAssist in maintaining supplier quality assurance systemsSupport training and development initiatives within the factoryEnsure all manufactured products have the required technical documentation in placeKey Requirements:BTech or BSc in Food Technology or Food ScienceISO 22000 Internal Auditor certification (Lead Auditor advantageous)Training in HACCP, PRPs, and Food Safety systems2â??3 yearsâ?? experience in a similar technical or food safety role (advantageous)Good understanding of microbiology and food manufacturing processesExperience in the meat industry would be advantageousStrong attention to detail and documentation control skillsGood communication, teamwork, and time management abilitiesTraining in OHS and firefighting would be advantageous
https://www.jobplacements.com/Jobs/T/Technical-Assistant-1249498-Job-Search-01-21-2026-00-00-00-AM.asp?sid=gumtree
12h
Job Placements
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Key Responsibilities:Provide technical support and product advice to clients on chains, bearings, hoses, belting and other transmission products.Assist clients in identifying solutions tailored to their operational requirements.Work closely with the internal sales and logistics teams to ensure seamless order handling and delivery.Conduct client visits, offer demonstrations and provide ongoing support.Keep abreast of new product developments and participate in training sessions. Minimum Requirements:Matric2-5 years of experience in technical sales or related technical field (experience in transmission products is a plus).Strong product knowledge or willingness to learn technical transmission products.Reliable vehicle and a valid drivers license.Excellent communication and interpersonal skills.
https://www.jobplacements.com/Jobs/T/Technical-Sales-Representative--Transmission-Pr-1231004-Job-Search-01-16-2026-00-00-00-AM.asp?sid=gumtree
5d
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Key Responsibilities:Manage the helpdesk and provide professional technical support to customers.Set up and update new customer systems.Maintain and update UNMS devices daily.Perform stock control and track field inventory.Record installations and repairs on Google Calendar/OneNote.Stay current with broadband technology developments.Conduct on-site service calls safely and responsibly.Maintain tools and equipment in good working condition.Provide clear instructions to customers on using routers and services.Test and troubleshoot equipment and infrastructure issues.Remove or replace equipment after service cancellations or changes.Conduct site surveys for potential customers.Follow health and safety regulations and conduct weekly tool talks.Collaborate with team members and assist management with ad hoc tasks. Basic Qualifications:Valid drivers license.Proven experience in broadband, networking, or technical support.Good understanding of routers, wireless technology and internet systems.Strong communication and problem-solving skills.Ability to work independently and in a team.Physically capable of climbing ladders and working in confined spaces. Additional Information:Use of the company vehicle for business purposes only
https://www.jobplacements.com/Jobs/T/Technical-Support-Technician-1228939-Job-Search-01-16-2026-00-00-00-AM.asp?sid=gumtree
5d
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