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Insurance Sales Consultant
Are you ambitious, self-motivated and success driven? Join our successful and continually growing team of sales agents.
Mango5 is one of the top BPO Outsource Centres in South Africa, offering outsourced services to local and international clients. Our Contact Centre in Cape Town has a rich history of delivering best in class BPO services.
The health and safety of our employees is of utmost importance to us. We comply with the COVID regulations and strict health safety measures have been implemented at our premises.
Requirements
• Exceptional communication and negotiation skills
• Matric Essential
• Clear Criminal record
• Sales and/or call centre experience advantageous
• Computer literate with good data capturing capabilities
Working Hours
• Monday, Wednesday and Thursday 8am to 5pm
• Tuesday (Marathon Day) 8am to 8pm
• Friday 8am to 3:30pm You will be required to work 1 Saturday per month 8am to 1:30pm
Work from home will only be applicable during lockdown. On-site training with the option to work from home thereafter. Once lockdown is lifted, you will be required to resume duties at our premises.
Remuneration
• R5000 basic
• Uncapped commission incentives
• Emergency Assistance
• Access to E-Learning portal for personal development
Please attach your most recent and up to date CV with your application.
Please note that due to the high volume of CVs received; only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position.
We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again.Salary: RMin salary: 5000.Max salary: 5000.Job Reference #: 201121
12h
1
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This person will report to the Team Leader - Sales.
PURPOSE OF THE ROLE: The Sales Agent will be responsible for selling Fibre and Wireless connectivity products primarily to the Residential market. The role also requires actively calling on potential new clients such as pole hosts, residential estates and other communities. An important aspect of the job is maintaining good customer relationships, accurate communication and excellent product knowledge.
Key Performance Areas would include, but are not limited to:
Calling on residential customers in the region to sell the Company’s Fibre and Wireless products, including signing up of pole hosts and residentialAnswering incoming sales calls and processAchieving personal monthly sales objectives and KPIs as set byMaintaining the Company’s customer base via effective account managementGrowing the Company’s customer base via identification of new opportunities and converting those opportunities into newTracking and reporting key personal sales metrics on a dailyMeticulous lead generation and sales pipelineMeticulous management of tickets andConducting desktop feasibility studies and site surveys for customers (Fibre/Wireless).Ensuring strict adherence to all SOPs and other internal processes &Capturing customer information, orders, invoices, compliances and all related information accurately onAttending and assisting with marketing events whereActively communicate of key competitorEmbodying the highest levels of professionalism, integrity, honesty, and adherence to company policies andEffectively following-through of all tasks assigned byAlways portraying the company to stakeholders in a positive
The successful candidate must have the following experience/skills: -
Minimum 2-3 years Sales and Technical experience (Telecoms/IT space).Proven salesOwnership – able to take responsibility, troubleshoot problems and work withAbility to work under pressure and comfortable operating in a fast-changingAble to cultivate trust and credibility and maintain strong workingRelationship buildingGood negotiation and deal closing skills.Excellent communication and presentationSelf-management & time management
Education Requirements:
Grade 12 is required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDgzMzA2OTM/c291cmNlPWd1bXRyZWU=&jid=1296766&xid=148330693
12h
1
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This position will include extensive travelling
This person will report to the Sales and Commercial Manager
PURPOSE OF THE ROLE: The Sales Agent - Business will be responsible for actively calling and visiting potential new business clients, to establish client needs, sell business Fibre, Wireless, VoIP, SLA’s and related products and upselling to existing business customers. An important aspect of the job is maintaining good customer relationships, accurate communication, and excellent product knowledge.
Key Performance Areas would include, but are not limited to:
Calling on businesses in the region to sell the Company’s business Fibre, Wireless, VoIP, SLA and relatedAchieving the monthly business sales objectives and KPIs as set byMaintaining the Company’s business customer base via effective account managementGrowing the Company’s business customer base via identification of new opportunities and converting those opportunities into newProactively cross-selling and up-selling to business customers by identifying client needs and matching them to the Company’s various businessTracking and reporting key sales metrics on a dailyMeticulous lead generation, tickets and sales pipeline management.Preparing professional quotations for business customers based onConducting desktop feasibility studies and site surveys for business customers (Fibre/Wireless).Ensuring strict Departmental adherence to all SOPs and other internal processes &Capturing customer information, orders, invoices, compliances and all related information accurately onAttending and assisting with marketing events whereActively tracking and communication of key competitorEmbodying the highest levels of professionalism, integrity, honesty, and adherence to company policies andEffectively following-through of all tasks assigned byAlways portray the company to stakeholders in a positiveMust be willing to travel as and when
The successful candidate must have the following experience/skills: -
Minimum 2-3 years Sales and Technical experience (Telecoms/IT space).Proven sales record in a solution sellingPrevious experience in technology, preferably B2B and/or Channel/Reseller Management isOwnership – able to take responsibility, troubleshoot problems and work with teams.Ability to work under pressure and comfortable operating in a fast-changingAble to cultivate trust and credibility and maintain strong workingRelationship building and Key Account ManagementGood negotiation and deal closingExcellent communication and presentationSelf-management & time management skillsGrade 12 is required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTc4ODk3NTg3P3NvdXJjZT1ndW10cmVl&jid=1296768&xid=3578897587
12h
1
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We are seeking a dedicated and experienced Compliance Monitoring Officer to join our team. The primary role of the Compliance Monitoring Officer is to ensure adherence to the regulations. The successful candidate will be responsible for proactively identifying non-compliance, working with departments delivery agencies to rectify non-compliance, and supporting enforcement actions against those who contravene the related legislation within the social housing sector.
Key Responsibilities:
Compliance Monitoring:
Monitor and enforce compliance with legislation to safeguard investments.Plan and conduct on-site visits using a risk-based supervision approach.Manage building conditions inspections and tenancy audits through site visits, data collection, verification, and recommendation development.Identify potential risks, propose strategies to mitigate compliance risks, optimize processes, and ensure adherence to the legislative parameters.Implement the compliance plan by liaising with social housing delivery and management agents, scheduling compliance visits, reviewing compliance documentation, and reporting anomalies.
Compliance Information Management and Reporting:
Conduct compliance awareness training on social housing legislative frameworks.Draft compliance reports tracking performance and progress against compliance targets, analyzing trends, and making recommendations.
Programme Implementation and Information Support:
Conduct tenant management training/education.Ensure compliance with tenant allocation guidelines, policies, and Regulations.Engage with sector stakeholders to support the sharing of regulatory changes and updates to compliance guidelines.Support the implementation of supply chain management processes.
Compliance Support:
Identify compliance anomalies and provide support to social housing delivery and management agents.Attend board meetings to ensure governance support and improve the governance levels of regulated agencies.
Complaints Management:
Handle, manage, and report on complaints.Provide external stakeholder response reports.Support enforcement by identifying potential enforcement cases, compiling evidence, and preparing compliance notices and reports.
Regulations and Enforcement Support:
Offer ongoing regulatory and enforcement support.Provide input into the review of the Regulations.
Requirements:
Qualifications/Knowledge:
Bachelors Degree in Law or Commerce (NQF 7).Proficiency in computer literacy, including intermediate Excel.Post Gr...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjczNzA3MDIyP3NvdXJjZT1ndW10cmVl&jid=1746971&xid=3673707022
13h
1
SavedSave
TITLE: ACCOUNT MANAGER (BPO) (Cape Town)
We are seeking an experienced Account Manager with exceptional client relationship management skills and practical HR/IR experience to manage and exceed client expectations on contact centre campaigns. In addition, the successful candidate will provide HR support and IR services for contact centre teams based on client sites.
JOB FUNCTION:
Client Relationship Management
Engage with the client management team to ensure effective operational management.Ensure implementation & maintenance of Service Level Agreements and Standard Operating Procedures.Identify trends and analyse the needs of the client to propose operational interventions.
Recruitment
Liaise with the recruitment team, ensuring full understanding of the profile for new recruits.Assist with co-ordination of recruitment process.Keep the client and recruitment team informed of process.Schedule interviews.Manage attrition.Completion of all documentation relating to candidate placement.
Operational Management
Monitor attendance and adherence to schedule.Investigate incidents.Monitor quality of training/quality/coaching and related material.Performance Management as per KPIs and Targets.Collect weekly & monthly documentation (e.g. Collection of timesheets).Ensure compliance with dress code and code of conduct.24 HR problem resolution client/agentIR management manage misconduct and incapacity processesManage credit control respect of billings to clients.
HR / Payroll Administration
Management of all associated staffing administration.Submit payroll and leave queries, follow through on queries.HR administration - ensure attendance registers updated and submitted as per payroll deadlines.Medical Aid admin and leave reports.
Reporting
Attend client meetings and provide reports.Complete all required daily, weekly and monthly reports.
QUALIFICATIONS:
MatricTertiary degree/diploma (a preference)Computer literacy - MS Office – strong Excel
SKILLS AND EXPERIENCE:
2-3 years Client Relationship Management experienceExperience in working on Call Centre campaigns.TES Account/Project Management experience (a strong advantage).Practical HR/IR knowledge and experience.Valid driver’s...
https://www.ditto.jobs/job/gumtree/1295798891?source=gumtree
13h
1
SavedSave
Sales Team Leader Cape Town
Lead and manage a team of Call Centre Sales Agents to achieve exceptional results.
Min 2 years contact Centre Team Leader experience
BPO experience a strong preference
Able to support day and/or night shifts on site in Cape Town CBD
Strong contact Centre operations know how
Effective people management skills
Able to manage to strict SLA requirements
Salary based on industry norms
Contact leo@callforce.co.za
https://www.ditto.jobs/job/gumtree/1398715299?source=gumtree
13h
1
SavedSave
Position: Payroll Administrator
Location: Durban
Qualifications Required:
MatricComputer literate with expertise in Microsoft ExcelHR / IR Qualification advantageous
Knowledge Required:
Basic understanding of the BCEA, sartorial determinations and bargaining councils.Overall understanding of SARS PAYE tax law.Basic knowledge of WCA and UIF.VIP Payroll System would be an advantage
Job Duties & Responsibilities:
Process weekly, bi-weekly and monthly wages accurately and in accordance with department deadlines, appropriate labour legislation, and client specifications.Assist Temps and Site Agents to resolve wage queries within company and department timeframes.Scanning of timesheets to electronic filing system on weekly basis.Process all AOD’s, garnishees, etc.Process IOD timesheets.Complete and submit monthly payroll reconciliations
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDk3NDMxNzUwP3NvdXJjZT1ndW10cmVl&jid=1173117&xid=4097431750
13h
1
SavedSave
This incumbent is responsible for fulfilling the role of a liaison officer between the members of the Fund and the Fund’s service providers, the functions include but are not limited to:
· Host Fund presentations for members, union officials, employers, and other identified stakeholders at approved site.
· To ensure end to end service delivery on behalf of members and employers for all queries.
· To ensure communication and engagement to employers, members, and stakeholders of the Fund.
· To resolve all queries and actively monitor service delivery on the Fund, take appropriate steps to ensure that SLA is delivered.
Walk in Members
Receive members and help them with submission of their claims and all queries.Ensure that all due diligence is completed in processing the claims and all other queries.Check that all claim documents are available: Viz. ID, forms tax numbers etc.Act as a service rep to ensure that all forms are completed fully to ensure timeous payment. Guide the member ito education and completion of all paperwork to prevent come backs. Viz, To Advise member of any outstanding documentation or what will affect the delay of the claim.Attend to members and beneficiaries who are submitting and following up on their claims (withdrawal, funeral, disability, death, unclaimed benefits, retirement, trust fund).Escalate claims that are outside the service level agreement.Assist with all walk in queries to ensure end to end service and delivery eg. Advising members who come to enquire about their membership on their statusLiaise with various departments/stakeholders wrt member claims eg to the relevant CLO/MCLO for further investigation.Provide members with benefit statements, contribution history and quotations where available.Educate members on benefits of the fund and process.Ensure reporting daily to the manager for consideration and review.
Planning for Travelling
Complete a yearly travel plan split per month.To inform all Client Liaison Officers (CLOs) of planned pending trips and to get a list of employers that needed to be visited from CLOs.To ensure that all administrative tasks relative to the training including full recon, outstanding claims and unallocated contributions have been obtained.To check with the Agents that the employers to be visited have been registered with the NBC and if not to include in the preparation for the visits.To escalate all matters arising from the employer meetings/visits to the relevant departments and ensure that they are acted on.
Reporting and Admin
Submit daily and weekly reports including any ad-hoc reports as and when required by businessAll claims and documents to be uploaded and indexed on Everes...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzU1NzQ3Nzc/c291cmNlPWd1bXRyZWU=&jid=1468526&xid=335574777
13h
1
SavedSave
The incumbents responsibility is to fulfill the role of a liaison officer between the members of the Fund and the Fund’s service providers, the functions include but are not limited to:
· Host Fund presentations for members, union officials, employers, and other identified stakeholders at approved site.
· To ensure end to end service delivery on behalf of members and employers for all queries.
· To ensure communication and engagement to employers, members, and stakeholders of the Fund.
· To resolve all queries and actively monitor service delivery on the Fund, take appropriate steps to ensure that SLA is delivered.
Responsibilities
Walk in Members
Receive members and help them with submission of their claims and all queries.Ensure that all due diligence is completed in processing the claims and all other queries.Check that all claim documents are available: Viz. ID, forms tax numbers etc.Act as a service rep to ensure that all forms are completed fully to ensure timeous payment. Guide the member ito education and completion of all paperwork to prevent come backs. Viz, To Advise member of any outstanding documentation or what will affect the delay of the claim.Attend to members and beneficiaries who are submitting and following up on their claims (withdrawal, funeral, disability, death, unclaimed benefits, retirement, trust fund).Escalate claims that are outside the service level agreement.Assist with all walk in queries to ensure end to end service and delivery eg. Advising members who come to enquire about their membership on their statusLiaise with various departments/stakeholders wrt member claims eg to the relevant CLO/MCLO for further investigation.Provide members with benefit statements, contribution history and quotations where available.Educate members on benefits of the fund and process.Ensure reporting daily to the manager for consideration and review.
Planning for Travelling
Complete a yearly travel plan split per monthTo inform all Client Liaison Officers (CLOs) of planned pending trips and to get a list of employers that needed to be visited from CLOsTo ensure that all administrative tasks relative to the training including full recon, outstanding claims and unallocated contributions have been obtainedTo check with the Agents that the employers to be visited have been registered with the NBC and if not to include in the preparation for the visitsTo escalate all matters arising from the employer meetings/visits to the relevant departments and ensure that they are acted on
Reporting and Admin
Submit daily and weekly reports including any ad-hoc reports as and when required by businessAll claims and documents to be uplo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzExNjM5MDU0P3NvdXJjZT1ndW10cmVl&jid=1467923&xid=1711639054
13h
1
IT & Infrastructure
The IT Support Technician
Reports to the IT & Infrastructure Manager. The IT Support Technician fulfils a key role in the team, providing call/incident management, IT support, control, and tracking of information technology (IT) assets, and other administrative and support functions.
Semi-Skilled in technical support
Responsibilities include the following:
• • Incident Management functions and processes
• • Maintenance of Tickets
• • Incident Triage, making sure incidents are prioritized and managed correctly.
• • Resolving IT and Facilities related requests or incidents.
• • Ensuring that a high level of customer service and support is provided to all internal and external customers
• • Follow through with P1/P2 escalations
• • Ensure all calls logged via IT Request and Incident Forms, prioritized, and resolved within internal SLA
• • Provide On-Site as well as remote assistance over the phone, through instant messenger and using remote support tools.
• • Password Management – Reset and unlock of user accounts
• • AD Administration, creating, updating and removal of user accounts
• • JML (Creating of new accounts, movement between campaigns, Terminations)
• • Asset management
• • Preparing and re-arranging desks, including moving / setup of computers as required by campaigns
• • Effective communication to team leaders and end users.
• • Resolve all IT requests promptly
• • Log every request and drive adoption by Team leaders and agents to complete the incident and request forms themselves. (Keep track of time taken to perform each request/task/incident)
• • Escalate unresolved incidents.
• • Maintain an accurate ASSET list.
• • Schedule adherence
• • Customer Satisfaction
Good Knowledge of Active Directory, IP Networking, Anti Virus and general technical support knowledge.
https://www.ditto.jobs/job/gumtree/1163168466?source=gumtree
13h
1
SavedSave
Are you a seasoned professional in the construction industry with a passion for quality and excellence? Join our team at our client and be a vital part of our commitment to maintaining the highest standards in construction projects. We are looking for a Construction Project Supervisor to support and lead various aspects of our projects. Your role will encompass:
Collaborating with construction consultants (Principal Agents), including Architects, Engineers, and Quantity Surveyors, to develop design layouts for New-To-Industry, Re-ties, Rebranding, and Refresh Projects, ensuring alignment with Sasols rigorous standards of quality and design.
Providing crucial cost-related information to Internal Senior Specialists in Property Development during the preparation of cost estimates at proposal and pre-tender stages.
Ensuring timely submission of plans and proposals to local authorities for approval and monitoring the approval progress through consultations with relevant consultants.
Furnishing Architects and Engineers with essential technical information for project requirements, which will be included in working drawings, specifications, and detailed drawings.
Collaborating with Quantity Surveyors, where applicable, to prepare Bill of Quantities to ensure that cost estimates meet Sasols requirements.
Providing Architects and Engineers with pump and tank layout requirements and compressed air installation specifications.
Supplying the Manager of Project Development with all necessary project information regarding pre-tender progress and anticipated construction programming.
Setting and enforcing construction commencement and completion dates to the best of your ability.
Overseeing and inspecting all aspects of demolitions, construction, main contracts, sub-contracts (selected and nominated), and Sasols contractor works on building construction projects to ensure they meet design, material quality, and workmanship standards, all while maintaining efficiency and cost-effectiveness.
Obtaining building work schedules from contractors, monitoring on-site activities, and collaborating with supervisory consultants or contractors to address any delays.
Coordinating with contractors and advising them on the involvement of Sasols direct contractors to prevent project delays and site activity clashes.
Facilitating procurement for items supplied by Sasol through the Procurement and Supply Management department.
Assisting in the appointment of contractors for Sasols specific project requirements and ensuring their cooperation with other contractors.
Handling progress payment claims from contractors in compliance with Procure-to-Pay process requirements.
Investigating the necessity for vari...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDQyNTg0MTU5P3NvdXJjZT1ndW10cmVl&jid=1740250&xid=4042584159
13h
1
Administration
1) Prepare and maintain sketches, maps, reports, and legal descriptions of surveys in order to describe, certify, and assume liability for work performed.
2) Verify the accuracy of survey data, including measurements and calculations conducted at survey sites
3) Direct or conduct surveys in order to establish legal boundaries 4) Record the results of surveys, including the shape, contour, location, elevation, and dimensions 5) Calculate heights, depths, relative positions, property lines, and other characteristics of terrain.
Other
any other reasonable instruction by management
https://www.ditto.jobs/job/gumtree/2384401489?source=gumtree
13h
SavedSave
Senior Foreman or Site Agent needed for Construction Project. Project near Eshowe. We will do checks so no chancers. email with Traceable References. info@azcon.co.za
8d
SavedSave
Calling all control room operators and call centre agents to join our Cape Town Team.Our national company specialising in remote off-site monitoring, is looking for young, vibrant, and confident people.Applicants must meet the following minimum requirements:1. Excellent communication skills – both written & verbal.2. Valid Police Clearance or criminal record check – 6months validity. 3. PSIRA registered. 4. Must have excellent telephone etiquette. 5. Must be computer literate. 6. Must be able to work in a high-pressure environment. 7. Must have customer service experience.8. Experience in an emergency control room or call centre environment is an advantage.9. Must be physically fit.Applications to be email to vacancies@verifier.co.za
10d
1
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Our clients Property Management division requires an experienced Property Manager to join our expanding team. The successful candidate will be someone with a positive and professional work ethic with sound attention to detail. A solid working knowledge of MDA Property System (now MRI Property Central) is essential for this position.
Responsibilities
Responsible for the overall management of all properties under managementUpdating the Vacancy schedule monthly and assisting brokers with enquiries & viewingsDrafting and negotiating leases and lease renewals & capturing on MDAHandover and take back of rental unitsMonthly Billing & RecoveriesReceipting of tenant payments (daily)Tenant relations and handling of tenant queries relating to billing, recoveries, lease agreement, maintenanceMonthly management reporting including various analysis and ad hoc reporting as requiredFollowing up on Arrears and management of defaulting tenantsUpdate the Deposit Schedule & interest calculation per tenantTenant relations, site visits & handling general daily enquiriesAgent Fees calculationOwner Payments
Supported by Facilities Manager
Overseeing the maintenance of properties under managementResponding to Tenant & Landlord maintenance and emergency building requestsLiaison with suppliers & contractorsPreferred suppliers list to be updated regularly to ensure we have reliable and trusted contractorsProperty inspections, building auditsInsurance claims when necessary
Supported by Property Administrator
Monthly Billing & RecoveriesMonthly ReportingSupplier & Municipal Invoices – ensure correct and paid when dueTracking of general municipal queries
MDA Responsibilities
Capturing leases and recoveriesSending out monthly invoiceCapturing new Owner Corporations, Properties, Tenants and SuppliersClosing off accountsCapturing and posting Agent Fees & Owner Payments
Other Responsibilities:
Ongoing system & lease auditsOngoing review of processes, policies and procedures
https://www.ditto.jobs/job/gumtree/544775981?source=gumtree
6mo
1
SavedSave
Telesales AgentFine Golding Group Shelly Beach,
KwaZulu-Natal, South Africa (On-Site) Fulltime Company
DescriptionFine
Golding Holdings (FG Group) is a holding company for FG Mobile, FG Telecoms,
and FG Copiers. Our directors and shareholders offer a wealth of experience in
telecommunications and print solutions. At FG Group, we have a proven track
record of delivering tailor-made communication solutions for SMEs and large
corporations. Our focus is on providing excellent customer service, and we pride
ourselves in the quality and stability of our networks. Role
DescriptionThis is a full-time
on-site role for a lively Telesale professional at Fine Golding Group in Shelly
beach. The Telesale professional will be responsible for customer service,
effective communication, sales, customer support, and training. The role involves
daily interactions with customers to promote and sell FG Group's communication
solutions and provide support for existing customers. QualificationsCustomer
Service, Communication, and Sales skillsExperience
in customer support and trainingExcellent
verbal and written communication skillsStrong
interpersonal skills to build rapport with customersAbility
to work well in a team and independentlyPrior
experience in telecommunications or related industries is a plusHigh
school certificate or equivalent, with additional certifications or
qualifications in sales or customer service is an added advantage
Email CV to
monica@finegolding.com
1mo
2
Good Day Reliable and Dependable professional person available to assist you in your daily business routine .Should you require the above services and need someone who can help you in running andgrowing your operation,please do not hesitate to contact me and the availability is immediate Thanking you for your time and consideration.
3d
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