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An opportunity has become available for a Social Media Specialist. The incumbent will be responsible for ensuring strategic alignment/partnership with business across multiple platforms online. *Key Performance Areas* * Translation Of Strategic Marketing Plans Into Online tactics * Align Operational Marketing Initiatives with online audiences * Ensure Aligned Implementation Of Marketing Initiatives * Online Community Management * Reporting *Competencies * Analytical Thinking Attention to Detail Ethical behaviour Customer Service Orientation Business and Financial Acumen Motivating People (includes Creating and Selling the Vision) Holistic / Big Picture Thinking (including organisational awareness) Excellence Orientation Conflict Management Process Engineering / Systems Competence People Development (Identifying and Nurturing people) Judgement and Decision Making Flexibility /Adaptability Knowledge Sharing Technical Skills/ Competence: ? Computer Literacy. ? Best Practice Thinking. Practical Execution Management (including Planning, Organising and Controlling) Project Management Planning, Organising and Monitoring Resilience and Stress Management Teamwork Ability to understand overall Marketing perspectives Strategic Leadership Problem Solving Professional Image and Visibility Communication Innovation and Creativity * *Education*Degree in Graphic Design or * Digital Marketing or * Visual Communication or * Advertising *Experience* * * * Minimum 5 years of relevant experience leveraging social media in a corporate, marketing or brand-building capacity. * Brand and/or agency experience will be advantageous *Knowledge and Skills* * Attention to detail * Impeccable grammar and spelling, with a creative flair to your writing style tailored to suit each platform * An innate sense of urgency when dealing with social media tasks * Incredible time management skills ensuring you over-deliver on every brief or request * The confidence and competence to call together and manage brainstorms, project teams and campaigns with minimal supervision and quick, effective results * Personal Passion for all Social Media platforms * A good following on your own platforms and a knowledge of and connection to South African Social media Influencers * A genuine passion for Digital and Social media, what it means for communication and what it means for the future of advertising * * * *Education*Degree in Graphic Design or * Digital Marketing or * Visual Communication or * Advertising *Experience* * * * Minimum 5 years of relevant experience leveraging social media in a corporate, marketing or brand-building capacity. * Brand and/or agency experience will be advantageous *Knowledge and Skills* * Attention to detail * Impeccable grammar and spelling, with a creative flair to your writing style tailored to suit each platform * An innate sense of https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzIxNTkxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1176695&xid=1555_21591

Roodepoort

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We are an online store based in Roodepoort Gaunteng.We are looking for a sales consultant to join our team. ?Attend to sales questions on the phone, walk ins and email ?Set up meeting and meat with potential business leads ?Learn and research product knowledge ?Create invoices ?Update customers on orders daily ?Build and maintain relationships with customers. ?Manage time effectively ?After sales service and offerings ? Resolve product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution ? Manage large amounts of incoming calls ? Resolve customer complaints via phone, email, or social media ? Identify and assess customers needs to achieve satisfaction ? Build sustainable relationships of trust through open and interactive communication ? Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution ? Keep records of customer interactions for future reference ? Follow communication procedures, guidelines, and policies ? Go the extra mile to engage customers ? Resolve customer complaints via phone, email, or social media ? Use telephones to reach out to customers and verify account information ? Greet customers warmly and ascertain problem or reason for calling ? Assist with placement of orders, refunds, or exchanges ? Advise on company information ? Answer questions about warranties or terms of sale ? Act as the company gatekeeper ? Suggest solutions when a product is defective ? Attempt to persuade customer to reconsider cancellation Requirements: ? Proven customer support experience and Sales experience ? Track record of over-achieving quota ? Strong phone contact handling skills and active listening ? Familiar with support ticketing system and practices ? Customer orientation and ability to adapt/respond to different types of characters ? Excellent communication and presentation skills ? Ability to multi-task, prioritize and manage time effectively ? Tertiary qualification, matric or equivalent Customer service representative top skills & proficiencies: ? Customer Service ? Product Knowledge ? Market Knowledge ? Documentation Skills ? Listening Skills ? Phone Skills ? Resolving Conflict ? Multitask ? Patience ? Negotiation ? Positive Attitude ? Attention to Detail ? People Oriented ? Problem Solving ? Organizational Skills ? Adaptability ? Ability to Work Under Pressure ? Computer Skills Job Type: Full-time * Sales: 3 to 4 years (Required) * Marketing Diploma/Degree (Required) Salary: R5,000.00 - R15,000.00 per month * Sales: 3 to 4 years (Required) * Marketing Diploma/Degree (Required) https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY5MTAwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1264098&xid=1555_69100

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social media in Roodepoort (2 results)

Results for social media in Jobs in Roodepoort