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IntroductionWelcome to the dynamic world of innovation and creativity. Comprising two distinct divisions, with a headcount of 25, the company we are recruiting for specializes in in-store advertising for up to 500 stores a month and offers a unique platform where unsold products can be exchanged for valuable advertising, enhancing brand visibility and reach.We are currently seeking a talented individual to take on the combined responsibilities of an Accountant & HR/Facilities Manager.In this role, you will play a pivotal part in managing finances, ensuring meticulous accounting practices, and contributing to the overall financial health of the organization. Simultaneously, as the HR/Facilities Manager, you will be responsible for creating an enriching workplace environment, handling human resources matters, and ensuring the smooth functioning of their facilities and be at the forefront of various tasks within the companyDuties & ResponsibilitiesFinance:We are looking for a Generalist with experience with good Excel knowledgeHandle end-to-end financial processes, including VAT reconciliations, journal entries, and accounts payable.Prepare monthly management accounts, P&L analysis, and balance sheet reconciliations.Manage cash flow, tax forecasting, and variance analysis.Ensure timely submission of all statutory returns.Oversee sales ledger and cost recovery schedules.Manage fixed assets and payroll reconciliations. HR (Full Function):Recruit, interview, and onboard new staff.Manage staff files, training, and development.Update HR policies and procedures.Handle monthly salaries, reports, and statutory submissions (EMP201, EMP501).Oversee health and safety, manage COIDA returns.Report on Workplace Skills Plan (WSP) & Annual Training Report (ATR).Coach, mentor, and discipline staff.Manage EEA2 and EEA4 returns, BEE certificate requirements.Organize staff welfare and entertainment events. Facilities Management:Ensure the company has suitable, well-maintained facilities.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODgwNl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779672&xid=1108_178806
1h
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Job Title: Finance Manager: Reporting & ControlReports To: Group Chief Financial Officer (CFO) Job Summary:The Reporting & Control Manager is a key figure in ensuring financial integrity and compliance across the company. The role is responsible for all internal and external reporting for the group. The role requires a deep understanding of International Financial Reporting Standards (IFRS), experience with best practice group reporting and consolidation of multicurrency entities, as well as the ability to manage intercompany transactions and eliminations. This role is pivotal in ensuring the integrity of statutory, management, and board reporting and for drafting and maintaining finance policies and procedures for the Group. Key Responsibilities:Lead the drafting and preparation of IFRS-compliant financial statements and consolidated group financial statements for all legal entities across the Group as well as the preparation of the Group Consolidated Financial Statements.Coordinate and manage intercompany reporting processes, including reconciliations and eliminations.Direct statutory reporting and ensure adherence to all financial regulations and standards.Facilitate timely and accurate reporting to management, executive committees, and the board of directors.Formulate and enforce financial policies and procedures to uphold financial controls.Manage the external audit process for all legal entities.Develop a continuous improvement plan for reporting processes and IFRS compliance.Collaborate with other finance functions to ensure cohesive financial strategies and data consistency across the organization. KPIs:Zero audit adjustments and a clean audit report.Adherence to reporting deadlines for all statutory and management reports.Accuracy of financial reportingDetailed and accurate cash flow forecastingDecrease in the number of days required to close the monthly financial period.Positive feedback from stakeholders on the clarity and accuracy of financial reports.Successful implementation of new or revised financial policies and procedures.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODgwMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779669&xid=1108_178802
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Who we are: Digitally focused integrated communications agency.What we do: We provide digital creative and brand optimised marketing solutions to our clients.What we are looking for: A Senior Copywriter with creative conceptual abilities.What you will do:Interpret creative briefs to develop and produce creative concepts through execution on assigned brandsResearch and understand the clients needs and target audiences, through online searches, reviews of existing research, interviews with subject matter experts and in-person meetingsWrite original copy and edit content for a range of corporate marketing and communications materialsCollaborate with a team of account managers and creative staff from concept development to delivery of final productPresent copy concepts and final deliverables to the internal team and to client representatives as needed and participate in client pitches on occasionRevise copy based on internal and client feedback/directionManage, guide and lead a team of junior copywritersWhat you must have:Bachelor’s degree in journalism, English, communications, or related disciplineMinimum 4-5 years professional copywriting experience with solid portfolio of workExceptional writing and research skillAbility to work independently and with a team to meet deadlinesExcellent organisational skill and multitasking abilityProficiency in Microsoft Word, Excel, and Adobe Acrobat ProSocial media or content marketing experience a plusProofreading experience and familiarity with standard style guides a plusExperience working with content management systems, WordPress, etcA keen eye for detail and appreciation of great designNote: This is a fully in-office position.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODc5N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779663&xid=1108_178797
1h
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Strong project management skills to oversee the entire product lifecycle of gas detection and environmental monitoring systems, from concept to market release. Bring innovative safety solutions to the table, all while ensuring that the team meets project timelines and budget constraints. Product Manager with a proven track record in safety related technologies. Gauteng based
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODc3OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779638&xid=1108_178778
1h
1
Who are we: A well-established international technology company specialising in digital advertising innovation.Who are we looking for: An experienced online media sales executive who will be charge of developing and maintaining the relationship with key media agencies and strategic advertisers with the goal to expand their presence within the South African market.What you will do:You will be responsible for developing and diversifying your client portfolio.Maintaining the relationship with your existing clients and media agencies.Organize daily meetings with clients and media agencies.Presentation of the Branding Solutions for digital advertising.Attend social events to grow your network.Manage sales forecast and achieve the revenue target for accounts in charge.What you need to succeed:You have a real ‘hunting’ mentality and have a passion for the daily sales tasks: prospection, meetings, product presentation, afterwork, events,…Bachelors degree or equivalent experience.Between 2-5y of experience in sales and business developmentGood communication skills combined with strong sense of organizationA dynamic attitude and a proactive approach to achieve goalsExperience in selling digital solutions for advertisers: video, display, traffic, native, programmatic…Knowledge and understanding of the digital ecosystem
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODc5NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779662&xid=1108_178795
1h
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Matric, Marketing / Business Administration Degree / DiplomaMin 3-5 years senior sales experienceExp dealing with Corporate clientsBusiness Development strategies experienceGenerate revenueSales and target drivenGood communication and presentation skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODgxMF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779656&xid=1108_178810
1h
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The Product Manager will be responsible for overseeing the entire product life cycle of the companies Gas detection and Environmental Monitoring systems, from concept to market release and beyond. This role requires a seasoned professional with a proven track record in product management, a deep understanding of the mining industry and a passion for advancing safety technologies.You will be responsible for overseeing the entire product life cycle of Schauenburgs Gas detection and Environmental Monitoring systems, from concept to market release and beyond. This role requires a seasoned professional with a proven track record in product management, a deep understanding of the mining industry and a passion for advancing safety technologies.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODY3OV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779566&xid=1108_178679
1h
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A global financial innovation and technology disruptor with a leading edge in execution in emergent business models and a leading edge in the execution in emergent business models, through their consolidated six specialist business competencies. On their journey to building their innovative track, they require the services of a Data Analyst to grow together with the team in these capabilities which include: advisory, innovation, strategic execution, project management, branding, design, digital prototyping and development.Responsibilities: Support a range of data needs through activities such as database design, data management, data cleaning, statistical modelling and interpreting results.Manage and transform survey, billing history, meter data, secondary demographic and other relevant data sets.Review data for accuracy, anomalies, unexpected patterns and completeness.Run basic descriptive statistics and more advanced modelling using statistical software packages,Assist in developing templates and datasets for historical trending and predictive forecasting.Apply tools and techniques for data analysis and data visualisation (including the use of business information tools), such as graphical and text-based survey result summaries.Support the process of conducting and analysing yield simulations and energy resource assessments for solar PV, hybrid and wind technologies - to provide Project Development teams with accurate data inputs.Build durable models and the ability to turn data into intelligence (Machine Learning / AI applications).Qualifications and Experience: Degree or Diploma in IT/Statistical or related.3+ years knowledge & experience in a data environment.Basic skills with R, Python, SQL or similar statistical software applicationsExperience in working in the Agile methodologyProgramming languages -C, C++, JavaScript, Assembly, MATLAB etcExperience in cleaning, managing and transforming data sets, including making decisions and observing to drop or to retainSound understanding of Computer networking in both IT and OT environmentsMicrosoft Power BI, Dashboard, Reporting, SQL The Reference Number for this position is NG58485 which is a Permanent Hybrid position in the Johannesburg offering a salary negotiable from R400k to R600k CTC based on experience and skills. E-mail Nokuthula
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODY3Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779562&xid=1108_178676
1h
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One of our clients in the mining sector is looking for ESD Specialist to join their team.Contract opportunity 04.03.2024 - 28.02.2025 Provide day to day ESD execution support. Identify and source applicants, assess applicants, compile a funding proposal, and conduct post investment monitoring and reporting.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODY4Ml9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779564&xid=1108_178682
1h
1
The Product Manager (PM) will be responsible for overseeing the entire product life cycle of the cpompanies new Collision Prevention System (CPS), SCAS Coal, from concept to market release and beyond. This role requires a seasoned professional with a proven track record in product management, a deep understanding of the mining industry and a passion for advancing safety technologies.Bachelors degree in a technical discipline, business, or a related field.Proven experience (10+ years) in product management, preferably in the development of safety or mining-related technologies.Has at least 10 years experience in the mining industry.Deep understanding of Collision Prevention Systems, Proximity Detection Systems, Collision Prevention Systems or related safety technologies.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODY3NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779561&xid=1108_178675
1h
1
Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Commercial Business Insurance Sales Consultant to join their team.
Job Purpose:
The Sales Consultant will assist in planning and implementing pursuit of strategic opportunities for Business Insurance, by cultivating client relationships or other commercial relationships and identifying new markets for Business Insurance products or services.
Responsibilities:
Business Development
• Monitor and assess sales and market data for a specific geographic region and market segment; and produce reports that will assist management in formulating strategy and identifying areas in the market where business can be developed Customer Relationship Development / Prospecting
• Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision makers and influencers within the customer Organisation and to enable effective two-way flow of information and resolution of issues Customer Needs Clarification
• Set clear objectives for each sales call; develop and make presentations that are tailored to the known interests, needs, issues, and concerns of decision makers and influencers within the customer Organisation; gather and analyses relevant information; and gain agreement to a statement of customer requirements Sell Customer Propositions
• Use personal expertise to identify the complex standard products and/or services offered by the Organisation that meet the customers needs, together with quantities and product configurations. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price reduction) that gain the customers agreement Sales Opportunities Creation
• Develop a personal network within the business sector and represent the Organisation at business sector events. Obtain market intelligence and enhance the visibility and reputation of the Organisation, its products, and its services Customer Relationship Management / Account Management
• Develop and implement a customer contact plan to communicate product launches and engage the customers in relevant sales campaigns. Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Customer Relationship Management (CRM) Data
• Enter customer information that has been gathered through research and/or through direct customer contact into the customer relationship management system, to ensure that the Organisation has quality data to enable effective customer retention an...Job Reference #: 202629
3d
1
Our client aims to empower ambitious individuals to become their own boss by driving or riding for top e-hailing platforms. Theyre currently looking for a Salesperson to
join their team based in Johannesburg.
Responsibilities:
• Build up a strong pipeline of potential clients who want to activate their own last mile - 60 min delivery service
• Convert pipeline leads to active clients and assist clients to improve delivery volumes
• Closely manage new clients to make sure they achieve required targets and deploy customer success strategies to help them in such regard
• Visit clients on a regular basis and serve as relationship / account manager Qualification and Experience:
• At least 3 years sales experience with a proven track record of lead conversion to closed deal - Essential
• Negotiation skills - Essential
• Computer literate (Email, Excel, Online systems) - Essential
• Ability to work autonomously and report back to management - Essential
• Own transportation and willing to visit regional clients daily - Essential
• Self starter with a can do attitude - Essential
• Experience in the restaurant / fast foods vertical in a similar role - Bonus
• Experience with last mile delivery services - Bonus Salary: between R18 000 to R25 000, Plus incentives
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202654 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202654
3d
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of exper...Job Reference #: 202638
3d
LOOKING FOR AN ADMINISTRATOR- duties includes to reconcile company statements .EMAIL CV TO cscmeadowdale@gmail.com
5h
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Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Financial Advisor to join their team.
Job Purpose:
The Financial Advisor will be responsible for conducting financial needs analysis for both Life and Investment planning needs, utilize extensive expertise to provide financial advice to customers, grow client base and prospecting of new clients.
Responsibilities:
Sales Opportunities Creation
• Develop a personal network within the sales territory and represent the organization at relevant industry events, sourcing of referrals, and recommendations from existing customers and other contacts to identify sales opportunities, promote the organization, and enhance its reputation. Identify Personal Lines and Business Insurance opportunities Customer Needs Clarification
• Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyses complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements. Conduct financial needs analysis, client portfolio analysis and provide financial advice Sell Customer Propositions
• Identify the products or services that best meet the customers stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale Customer Onboarding
• Walk customers through the advanced/custom features of the product/service, connecting those features directly with customer pain points Performance Management
• Respond to personal objectives, take appropriate actions to ensure achievement of agreed objectives and use performance management systems to improve personal performance Customer Relationships Development
• Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships
• Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Client Customer Management (External)
• Manage key client and customer relationships to maintain customer satisfaction, retention of clients and loyalty Client Document Management
• Create and ensure compliance with a companywide document management system Operational Compliance
• Develop knowledge and understanding of the organizations policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to t...Job Reference #: 202627
3d
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We have an opportunity for an Electrical, Control Instrumentation Engineer to be based in Paarl.You will be responsible for the following:To utilize technical and teamwork skills to liaise with different disciplines in turning process and project requirements into Electrical, Control system and Instrumentation (ECI) design parameters for Water, Waste and Energy projects.To provide ECI Engineering inputs into tendering, including cost estimation for Water, Waste and Energy projects.To initiate, prepare, supervise and approve the basic and detail ECI Engineering design and interface with subcontractors and the fabrication/construction function to execute capital projects in the Water, Waste and Energy fields.To develop and strengthen the company’s ECI Engineering portfolio through implementation, industry best practices and tools.Degree or Diploma in Electrical or Electronic Engineering.Minimum of five years experience as an ECI Engineer in turnkey projects or asimilar field (Water,. Waste or Energy projects)ECSA Registration as a Professional Engineer will be advantageous.Proven leadership and mentoring skillsCommunication and organizational skillsPerform assessment of client specifications to prepare proposals/reports on cost-saving alternativesCoordination of ECI concessions, technical proposals and variation orders on projectsAssist with the preparation of Process Control Philosophy and Functional Design Specification documentation.Complete work according to standard engineering principles and practices.Monitor and review hardware and software products relating to automation and information technologies.Keep current in automation and network computing technology trends.Facilitate and perform factory acceptance tests (hardware and software).Compilation and management of as-built documentation.Compilation and management of vendor and subcontractor data books.Compilation and management of plant technical and maintenance manuals.Liaison with the Client and subcontractors to ensure functionally, safe installation and maintenance within the project.Provide project-specific input to Project Manager to resolve construction issues during site work.Hot and cold commissioning assistance, including coordination of ECI pre-commissioning activities e.g. punching, loop checking and sign-off of check sheets.Investigation and co-ordination of corrective measures that may arise on site during construction and warrantee period.Maintain currency of professional competence and specialist knowledge.Undertaking of small projects as required.Represent the company during meetings.Quality, Health SafetyEnsure health and safety legislation and contractual obligations pertaining to health safety are adhered to throughout the project.Read and understand the ISO9001:2008 manual for the procedures pertaining to the Tendering, Engineering and Projects Division.External RelationsLiaise with clients, suppliers, consultants and contractors on technical and commercial aspec
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE3ODY2Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779553&xid=1108_178666
11h
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Johannesburg.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202649
3d
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Looking for a social media specialist that is a highly motivated, creative individual with experience and a passion for connecting with current and future customers.Please do not apply if you do not have the following:Five years of minimum experience in social media strategy and management Advertising agency experiencePaid advertising experience - a mustEssential duties Manage social media marketing campaigns and day-to-day activities including:Develop relevant content topics to reach the company’s target customers.Curate and manage all published content (images, video and written).Monitor, listen, and respond to users in a social way while cultivating leads and sales.Conduct online advocacy and open a stream for cross-promotions.Develop and expand community and/or influencer outreach efforts.Design, create, and manage promotions and social ad campaigns.Manage efforts in building online reviews and reputation. Monitor online reviews and respond to each review.Analyse key metrics and tweak strategy as needed.Compile reports for management showing results (ROI).Become an advocate for the company in social media spaces, engaging in dialogues, and answering questions where appropriate.Demonstrate an ability to map out a comprehensive marketing plan. Drive strategies that are proven by testing and metrics.Develop organisational elements in order to implement a proactive process for capturing happy, loyal customer online reviews.Monitor trends in social media tools, applications, channels, design, and strategy.Implement ongoing education to remain highly effective.Identify threats and opportunities in user-generated content surrounding the company. Report notable threats to appropriate management.Analyse campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO, and social advertising campaigns.Monitor effective benchmarks (best practices) for measuring the impact of social media campaigns. Analyse, review, and report on the effectiveness of campaigns in an effort to maximise results.Requirements:Possesses knowledge and experience in the tenets of traditional marketing. Demonstrates creativity and documented immersion in social media (give links to profiles as examples).Proficient in content marketing theory and application.Experience sourcing and managing content development and publishing.Exhibits the ability to jump from the creative side of marketing to analytical side, able to demonstrate why their ideas are analytically sound.Displays in-depth knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Instagram, YouTube, Linkedin, etc.) and how each platform can be deployed in different scenarios.Maintains excellent writing and language skills.Displays the ability to effectively communicate information and ideas in written and video format.Exceeds at building and
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzU1ODY1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1784673&xid=1320_55865
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Job Purpose:To be a National Support function to the Wholesale and Retail FMCG merchant teams is stores to fulfil an experienced Buyer role within the procurement team and be responsible for sourcing, acquiring and negotiating competitive prices and products from suppliers on a National level.Duties & Responsibilities:Negotiating better prices and terms with current suppliers, key focus on increasing of rebates and range;Forecasting of stock;Reducing levels of aged stockIncreasing the supplier base poolNegotiating better prices and terms with current suppliersHandling new product development and trialsMS Office literate (including knowledge of an ERP system)The successful candidate must meet the following requirements: 3 - 5 years experience within a similar or same role / specialist role;2 - 4 experience is retail business and understanding of the sectoral determination act 9, applicable to the Wholesale and Retail sector; Have a strong employee relations focus, proven knowledge of South African labour legislation and, Degree in HR/ Labour Law or equivalent (NQF 8) will be advantageous; Have their own car that is reliable as well as possess a drivers license. Willing to be based in Vryburg at the Regional office and travel to stores allocated, including Kuruman.Willing to work retail trade hours aligned to the business needs, which includes Saturday work and some public holidays.Desired behavioural abilities:Demonstrated ability in working in a fast-paced environment and achieve above average results;Must possess excellent verbal and written communication skills and the ability to negotiate, persuade, sell, and resolve conflicts; Proven leadership abilities to support the operational team; Able to communicate with, engage and influence senior stakeholders Regional Management team; Show respect and consideration for colleagues; Ability to handle pressure and deliver results under pressurised circumstances;Overall Team Player to support the Operational Environments;Be attentive to the Environment, industry trends and have high levels of attention to detailExperience in our Industry (Wholesale and Retail) in a Client centric approach and skills with a sense of urgency; Be able to perform at an optimum level under pressure for extensive lengths of time and adapt Able to generate above average results within a demanding and pressurised environment; Planning and Organising skills; Coping with pressure and setback; Persuading and Influencing management with confidence and reference to the law; Entrepreneurial and Commercial thinking; Self-starter that can adapt quickly. Strong attention to detail especially in reports. Presenting and Communicating Information; Well-spoken in English and the following languages will be advantageous: Afrikaans / African Language from the area; Exceptional interpersonal skills; Excellent Communication skills.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE3OTU5OF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1767744&xid=1109_179598
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Our company is looking for a suitably qualified and experienced Solutions Architect to join our dynamic team. Purpose of the Job: Responsible for the implementation of the business process, technology, information and application architectural framework. To translate the business and technical requirements across IT, Core Networks, Digital, Commercial into functional and technical specifications in line with architecture best practices.
*Solution Architecture and Service Delivery*
* Solution Architect, serving Cell C Wholesale, Retail, Digital and Core network business units.
* Design and implement solutions using existing and new technology to support strategic business objectives.
* Maintaining or enhancing procedures, processes and designs for existing technology systems and applications to deliver superior service to all internal Cell C customers as well as to external integrating Cell C Partners.
* Analyse and evaluate requirements against existing and future architectures and propose the best solution for the requirement.
* Provide technical and design guidance to internal customers, external vendors and integrating partners.
* Liaise with internal and external stakeholders to create and maintain future proof solutions that are easily scalable, maintained and supported.
* Analyse existing and recommend change in technology and business support procedures and processes related to all new designs.
* Analyse and identify risks and opportunities in the business requirement (BRS) and present mitigating actions, and new possibilities in the solution.
* Ensure solution designs follow design directives and are captured correctly in the Architectural Repository.
* Take ownership of assigned projects and actively contribute towards maintaining the components and diagrams affected in the architectural repository
* Actively contribute towards transforming into a capability-based architecture environment in support of agile work methods and projects.
* Apply systems thinking during solutioning to ensure comprehensive and due consideration for all affected domains, business units and systems.
* Provide input into the definition and evolution of Solution Architecture team design strategy.
* Provide input into the definition of the design architecture and process to support business objective in the medium and long-term.
* Constantly evaluate and ensure alignment of solution designs against Business Requirement Specifications.
* Provide insight based on expert knowledge, into the solution approach of projects.
* Provide input into definition and periodic amendment of software development life cycle (SDLC) approaches.
* Demonstrate effective solution design strategies and activities.
*Solutions Design and Consultations*
* Understanding and implementation of the end-to-end delivery lifecycle of technical design projects.
* Understanding of telecommunication system building blocks required to ensure the successful integration into the various dependent s
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1NTcwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243357&xid=1555_55570
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