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We need your experience and dynamic personality to join our team at our Durbanville office, Cape Town.The successful candidate needs to be excellent in both Afrikaans and English. You need to be able to perform under pressure, possess a positive and friendly attitude, enthusiastic about teamwork. Your ability to multi task, prioritize is very important to succeed in this fast paste environment.Requirements :At least 2 years' experience in telemarketing or cold calling compulsoryminimum 2 years experience in office administration and data capturingMatric (Grade 12)Fully bilingual in both Afrikaans and EnglishComputer literacy (MS Office)Excellent written and communication skills essential. Market related salary with incentives.Email your CV to Adri at propertytrainingfa@gmail.com
17h
1
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Our client is looking to employ a half day Financial Manager
to join their dynamic team based in the Northern Suburbs of Cape Town.
Responsibilities:
Implement financial controls to safeguard the accuracy and integrity of the financial data.
Sales invoicing and capturing supplier invoices.
Bank reconciliations.
Drafting of monthly management accounts.
Liaison with stores to ensure the stock valuation.
Provide insight on balance sheet and income statement, including the analysis of actual vs budgeted financials.
Preparation and submission of SARS returns, namely VAT, PAYE, Income Tax and Provisional Tax.
Ensure SARS and CIPC compliance.
Prepare Debtors and Creditors listing to ensure the accuracy of the processes.
Conduct monthly reconciliations for balance sheet and income statements as well as the VAT reconciliations.
Payroll calculations and payslips.
Prepare annual statutory audit files and address audit queries.
Prepare annual trial balance and financials.
Assist in annual budgeting exercises.
Review financial contracts with suppliers and customers.
Requirements:
Matric certificate
Degree or Diploma in Accounting
3 - 5 years relevant working experience
Experience with South African Companies Act, Corporate Governance or IFRS.
Ability to work in a team.
Proficiency in Excel and Pastel.
Bilingual in English and Afrikaans.
To apply, please send your CV to hannah@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Finance
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004823/H&source=gumtree
4d
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Our client is looking to employ a half day Financial Manager to join their dynamic team based in the Northern Suburbs of Cape Town.
Responsibilities:
Implement financial controls to safeguard the accuracy and integrity of the financial data.
Sales invoicing and capturing supplier invoices.
Bank reconciliations.
Drafting of monthly management accounts.
Liaison with stores to ensure the stock valuation.
Provide insight on balance sheet and income statement, including the analysis of actual vs budgeted financials.
Preparation and submission of SARS returns, namely VAT, PAYE, Income Tax and Provisional Tax.
Ensure SARS and CIPC compliance.
Prepare Debtors and Creditors listing to ensure the accuracy of the processes.
Conduct monthly reconciliations for balance sheet and income statements as well as the VAT reconciliations.
Payroll calculations and payslips.
Prepare annual statutory audit files and address audit queries.
Prepare annual trial balance and financials.
Assist in annual budgeting exercises.
Review financial contracts with suppliers and customers.
Requirements:
Matric certificate
Degree or Diploma in Accounting
3 - 5 years relevant working experience
Experience with South African Companies Act, Corporate Governance or IFRS.
Ability to work in a team.
Proficiency in Excel and Pastel.
Bilingual in English and Afrikaans.
To apply, please send your CV to natasha@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Finance
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004828/N&source=gumtree
5d
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Insurance Sales Consultant
Are you ambitious, self-motivated and success driven? Join our successful and continually growing team of sales agents.
Mango5 is one of the top BPO Outsource Centres in South Africa, offering outsourced services to local and international clients. Our Contact Centre in Cape Town has a rich history of delivering best in class BPO services.
The health and safety of our employees is of utmost importance to us. We comply with the COVID regulations and strict health safety measures have been implemented at our premises.
Requirements
• Exceptional communication and negotiation skills
• Matric Essential
• Clear Criminal record
• Sales and/or call centre experience advantageous
• Computer literate with good data capturing capabilities
Working Hours
• Monday, Wednesday and Thursday 8am to 5pm
• Tuesday (Marathon Day) 8am to 8pm
• Friday 8am to 3:30pm You will be required to work 1 Saturday per month 8am to 1:30pm
Work from home will only be applicable during lockdown. On-site training with the option to work from home thereafter. Once lockdown is lifted, you will be required to resume duties at our premises.
Remuneration
• R5000 basic
• Uncapped commission incentives
• Emergency Assistance
• Access to E-Learning portal for personal development
Please attach your most recent and up to date CV with your application.
Please note that due to the high volume of CVs received; only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position.
We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again.Salary: RMin salary: 5000.Max salary: 5000.Job Reference #: 201121
7d
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Description
Project Coordinator
Description
We have a vacancy for a Project Coordinator. Our client is a training and education provider recognized for innovation in design and excellence in delivery. The role involves Reporting, Seta Responsibilities, Assessments, Training Co-ordination and Administration to become part of the delivery teams that are responsible for the successful coordination of learning interventions from registration to graduation.Responsibility:Your key performance areas will include but not be limited to the specifications below:
Reporting:
• Capture relevant information onto LMIS
• Compile and distribute learner feedback reports to relevant stakeholders
• Compile and distribute monthly progress reports to learners
SETA Responsibilities:
• Registration of learners onto the relevant SETA Management Information Systems (MIS)
• Upload credits onto the relevant SETA MIS as and when competency is achieved
• Ensure that learners are terminations or extension are processed when required
Assessments:
• Monitor and track formative and summative learner assessments
• Prepare portfolio of evidence files for moderation
• Ensure that assessment timelines are always adhered to
Training co-ordination:
• Co-ordinate training interventions (online and/or face to face)
• Prepare and collate training material timeously
• Ensure travel arrangements are coordinated in line with the client specifications
Administration
• Prepare learning material (print, bind and courier when applicable)
• Data capturing of intakes into relevant systems
• File and archive portfolios of evidence
• Scan and upload relevant documentation onto the share drive and LMIS
Minimum Requirements:
• Matric / NQF equivalent is essential
• A relevant tertiary qualification in Office Management, Business Administration or Learning and Development would be advantageous
• Previous work experience within an academic environment
• A valid driver’s license and be willing to travel
• Highly systematic and organized
• Ability to plan and schedule detailed projects professionally
• Intermediate MS word and MS Excel Skills
• Ensure that training interventions are coordinated and delivered in line with company objectives
• Ability to work independently and use own initiative
• Manage project expenditure within agreed budget limits
• Ability to work effectively under pressure and meet deadlines
• Build and maintain learner and client relationships and ensure effective communication
• A strong sense of accountability and work ethic
• High level of accuracy and attention to detail
• Excellent communication (written and verbal) and interpersonal skills
• Effective problem solving ability
Salary - Basic Salary will depend on experience
Undertakings - Criminal and Credit Check
Application Process:
Online applications will receive preference, don’t forget to include a head and shoulder photograph, alternatively e-mail CV’s to cape1@workafrica.co.za using “Project Coordinator CPT ” in the subject heading of your application.
If you don’t hear from us within 2 weeks, please consider your application unsuccessful.Job Reference #: PCConsultant Name: Rafeeqah Tofie
7d
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A small independent assurance brokerage situated in Brackenfell
South is looking for an administrative assistant to commence employment as soon
as possible.
This
is a contract position that might change in a permanent position in future.
The
requirements are as follows:
1.
Fully bilingual in Afrikaans and English
2.
Good working knowledge of MS Office; Excel in particular
3.
Good telephonic and reception skills
4.
Ability to work under pressure and accurately to meet deadlines
5.
Ability to read, understand and correctly interpreted client and service
provider needs and requirements.
6.
Non-smoker (cigarettes and vaping)
7.
Absolute trustworthy
The
brokerage operates as a homebased business. To ensure a healthy work and office
environment for staff and visiting clients, the office and associated premises
are a designated non-smoking area.
The
remuneration offered is R7,000 pm and normal working hours will be applicable.
Interested
applicants should forward their CV with a recent photo to leonvalem@gmail.com
12d
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Description: Are you ready to take on a dynamic role in the
real estate industry? Our company is seeking a skilled Portfolio Manager to
join our team. As a Portfolio Manager, you will be responsible for a range of
tasks including mandates, property advertising, client liaison, and lease
maintenance.
Minimum qualifications/NQF Level:
Matric
Duties & Responsibilities: Prior experience will be beneficial.
Prepare and manage sales mandates, liaise with
clients and capture mandates using systems such as Payprop and Red
Rabbit.Advertise properties on relevant websites to
attract potential clients.Coordinate with service providers for
maintenance work and handle payments to both service providers and tenants
for deposits.Schedule property inspections and communicate
effectively with property owners.Apply selection criteria to potential tenants
and complete necessary contracts.Maintain organized files and compile mandates
efficiently.Conduct data entry and reconciliations on
required systems.Provide timely and accurate reporting on a
daily, weekly, and monthly basis.Attend to various ad hoc tasks as needed.Candidates must demonstrate the ability to
take initiative and thrive in high-pressure situations.
Competencies, Skills & Knowledge:
Attention to detail is crucial in this role.Ability to work with inputs from multiple
sources.Strong interpersonal skills for effective
communication with clients and stakeholders.Proficiency with software such as TPN, Red
Rabbit and Payprop.Computer literacy, particularly in MS Office
applications.
Minimum experience:
2 years experience in a Portfolio Manager
role. – will be beneficial
Position available:
1 June 2024
Salary:
Negotiable
Reporting to:
Director
Working Hours:
Monday to Friday (08h00 – 17h00)One Saturday per Month
Other Benefits:
None
Contract:
Permanent with a probation period of 3 months
Personal Profile:
South African Citizen / Permanent Resident /
Holder of legal right to work in South Africa
Join our team and be part of an exciting journey in the real estate
industry! If you have the qualifications and experience, we want to hear from
you. Apply now!Send your cv to job.applications879@gmail.com - with the resent photo of yourself.If we have not contacted you by the second week your application was submitted your application was unsuccessful.
1mo
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A managed care company based in Cape Town is recruiting for a professional and motivated HR Administrator to fill this vacancy.
Job Purpose:
The Human Resources Administrator provides support to the business and ensures that all Human Capital transactional activities are effectively executed across the value chain.
Key responsibilities may include but are not limited to:
• Provide the relevant and appropriate administrative and operational support in line with the business and groups processes
• Timeous and accurate capturing, updating and maintenance of human capital records on all platforms and/or systems
• Participates with end-to-end recruitment and onboarding processes
• Drafting of disciplinary documentation ensuring adherence to applicable processes with oversight from the HR Manager
• Attendance at Disciplinary Enquiries (DE)
• Participate with the implementation of an employee value proposition to drive the attraction and retention of talent
• Act as a champion for the implementation of human capital policies to ensure that all decisions are fair and objective
• Assist in driving people wellness initiatives throughout the business
• Collaboration of information for human capital reporting
• Administration of the payroll and employee benefits component of the business
• Provides the relevant and appropriate HR administration support to business as and when required in line with the groups shared services processes
• Champion Change Management with all stakeholders
• Drive and influence the culture of the organization by assisting with various employee engagement programmes
• Participate in projects as identified in line with the human capital strategy
• Communication with various internal and external stakeholders
Critical Skills/ Competencies:
• Highly numerate
• Solutions driven
• Excellent Problem solving and Accuracy skills
• Strong analytical skills
• Meticulous attention to detail
• Self-starter, motivated, takes initiative and can work independently
• Excellent communicator with all levels in an organisation (verbal and written)
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills)
• Ability to logically work with volumes of data Experience:
• Proven experience as an HR Administrator in a generalist capacity
• A demonstrated track record of delivering excellent results in a fast-paced, high pressurised environment
• Experience in healthcare insurance, financial or administration industry knowledge of relevant legislative environment is highly desirable Education and Applicable Systems:
• Matric
• Diploma or Degree in HR Management is a prerequisite
• Proven proficiency in MS Office packages Working hours: Flexible hybrid during the ...Job Reference #: 202660
7d
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An established provider of transport and logistics
solutions is seeking to expand their dynamic team with a motivated, meticulous Creditors Clerk
who has a passion for finance and logistics.
Requirements
:Matric (with Mathematics and Accounting as subjects)
Previous industry experience within Transport/Logistics/FMCG (non-negotiable)
Relevant tertiary education (advantageous)
Minimum 5 years working experience in a similar role
Responsibilities
:Capturing high volumes of supplier invoices within foreign currency environment
Meeting strict deadlines.
Adhere to payment terms.
Compile creditors reconciliations weekly and monthly.
Manage and resolve supplier queries timeously.
Attend supplier visits where required.
Prepare and assist with bi-monthly and yearly audits.
Assist with developing procedures.
Familiarize yourself with suppliers’ rates and costs to identify discrepancies.
Support Creditors Manager.
Keeping financial records accurate and up to date.
Liaise with suppliers.
Build strong inter-department relationships with Commercial / Operations to ensure data accuracy and information clarification.
Understanding of the broader company’s service offering.
Assist with filing and general administrative duties.
To apply, please send your CV and salary expectations to cindy@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Finance; Logistics, Warehouse and Freight; Transport
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004824/CVE&source=gumtree
4d
1
Junior Administration Clerk/ Reception
Logistics
National transport and logistics company in Blackheath is seeking to employ a junior Admin clerk to join their team
Main requirements:
Grade 12
PC literacy
Excellent communication skills
Answering reception
Data capturing
Capturing of daily sales
Ability to work daily in Blackheath
Email cv to marlene@servicesolutions.co.za
Salary: RBasicConsultant Name: Marlene Smith
5d
1
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An established provider of transport and logistics
solutions is seeking to expand their dynamic team with a motivated, meticulous Creditors Clerk
who has a passion for finance and logistics.
Requirements
:Matric (with Mathematics and Accounting as subjects)
Relevant tertiary education (advantageous)
Minimum 5 years working experience in a similar role
Previous industry experience within Transport/Logistics/FMCG
Responsibilities
:Capturing high volumes of supplier invoices within foreign currency environment.
Meeting strict deadlines.
Adhere to payment terms.
Compile creditors reconciliations weekly and monthly.
Manage and resolve supplier queries timeously.
Attend supplier visits where required.
Prepare and assist with bi-monthly and yearly audits.
Assist with developing procedures.
Familiarize yourself with suppliers’ rates and costs to identify discrepancies.
Support Creditors Manager.
Keeping financial records accurate and up to date.
Liaise with suppliers.
Build strong inter-department relationships with Commercial / Operations to ensure data accuracy and information clarification.
Understanding of the broader company’s service offering.
Assist with filing and general administrative duties.
To apply, please send your CV and salary expectations to craig@personastaff.co.za
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Finance; Logistics, Warehouse and Freight; Transport
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004830/CS&source=gumtree
5d
Jewelry Store/ Repair WorkshopSalary: R13,000 - R16,000Hours: 9.00 - 17.00 - Monday to Saturday.Our client, a renowned family-run jeweller, operates a prestigious watch and jewellery repair workshop in Cape Town. They are currently seeking a detail-oriented individual for a back-office Data Entry & Administrative Assistant role.Responsibilities:· Data entry of repair job details, customer information, and payments into the database system· Schedule appointments for watch/jewellery repairs and evaluations, maintaining detailed calendars· Process invoices and handle administrative aspects of payments/receipts· Liaise with workshop staff to monitor repair status and progress updates· Inventory management, ordering repair parts, tools, and office supplies· Coordinate shipping/receiving of timepieces and jewellery to/from clients and suppliers· General administrative duties: filing, photocopying, mail sorting, etc.· Maintain an organized and well-kept back-office environmentRequirements:· At least a minimum 1 year experience in a data entry, administrative, or similar back-office role· Strong written and verbal communication skills with a professional demeanor· Highly organized with excellent attention to detail and accuracy· Proficient in computers, Microsoft Office, databases, and office software· Basic knowledge of watch and jewellery repair processes is an advantage· Ability to multi-task, prioritize, and remain calm in a busy workshop settingOur client offers a competitive salary and benefits package in a modern workshop environment.If you have the necessary skills and experience for this back-office data entry and administrative role, please submit your CV and cover letter. We look forward to hearing from you!Send your application to: dataentry@recruitmentguru.co.zaJOB REFERENCE: RG529878
6d
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Payroll Administration
Capturing and creating new employee profiles on SAGE.Ensure salary inputs from management are received on the due dates and that all information is checked and verified prior to loading onto the system.Generating and checking of various payroll reports (e.g. variance report).Ensure accurate and timeous communication to HR manager and Payroll regarding new employees and any employee changes in terms of benefits, salary etc.Compilation of StatsSA Quarterly reportReconciliation of EMP501’sProvide guidance to employees and managers of employee benefits and assist employees with queries.
Criteria
Matric / Grade 12National Diploma: HR Management / related degreeMin 3-5 years’ experience in an HR Officer or People Support role with exposure across the various HR disciplines and Payroll Admin experienceKnowledge and experience working with BCEA, Employment Equity Act, Skills Development Act and Labour Law (LRA)Working knowledge of Payroll Systems and HR Information systemsUnderstand basic payroll processing, deductions and regulatory submissionsCompetency based recruitment and selection principlesStrong customer service orientation with excellent interpersonal skillsBasic financial acumen and ability to analyze financial/payroll dataComputer literacy – Excel (Intermediate), Word, Outlook, Power PointGood problem-solving skillsAbility to meet deadlines and work under pressure and ability to work overtime when operationally requiredAbility to handle sensitive and confidential informationMust be proactive, forward thinking person with an enquiring mindAbility to interact effectively with a diverse group of internal and external partners at a high level of integrityStrong attention to detail, high level of accuracy and methodicalTeam-oriented approace
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTg4MDUxNTc3P3NvdXJjZT1ndW10cmVl&jid=1268611&xid=2988051577
2y
1
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A job opportunity for a Senior Meter Reader at an office automation company based in Diep River has become available. The applicant must have at least 3 years of experience in a similar role and have strong interpersonal and communication skills. Must have a good, intermediate level, knowledge of Excel/Word/Email/Internet (non-negotiable) and knowledge of Great Plains would be advantageous.
The salary for this role is based on your past experience with a maximum offering of R9500 CTC and after 3 months’ probation it will be R10800 (Includes Provident Fund and Medical Aid) per month. You must be looking for a long-term opportunity and preferably commence immediately.
Responsibility:Attend to the gathering (telephonically & via email) and the accurate capturing of meter readings into spreadsheets and into Great Plains
• Capture mailshots and/or any other form of automated collection of meter readings
• Ad hoc administrative duties as required by management
• Update Great Plains with reason for meter reading not supplied and supplied
• Be able to work out averages without the use of a calculator
• Bring to the attention of your manager any errors/discrepancies found on Great Plains whilst capturing the meter readings into Great Plains
• Supply dealers with meter readings and request meter readings from dealers (telephonically, via email)
• Supply technicians with meter reading lists for the purpose of gathering meter readings on a monthly, quarterly, or ad hoc basis
• Update various customers spread sheets on a monthly or quarterly basis
• Filing
• Enter and update customer information on the meter reading screen of Great Plains
• Bring stock into Great Plains (GRV)
Key Performance Areas:
• Must have an intermediate level knowledge of MS Excel/Word/Email/Internet (non-negotiable)
• Knowledge of Great Plains would be advantageous
• Ability to work unsupervised and under pressure
• • Good oral and written communication skills in English (non-negotiable)
• Must have good data capturing skills (non-negotiable)
• Accuracy and attention to detail (non-negotiable)
• Ability to do basic Maths (calculate averages without a calculator)
• Employment of a systematic approach and logical prioritization
• Time keeping and meeting deadlines (non-negotiable)
• Team player
• Prompt clearance of queries
• To assist with all reasonable work-related tasks if required
• Prompt arrival and departure from the workplace
PLEASE EMAIL YOUR CV TO: mary@smilers.co.za
If you have not heard back from us within 1 week, please consider your application unsuccessful.
Salary: R9500 pmJob Reference #: M0705Consultant Name: Roslyn Schmidt
7d
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Responsible for human capital and payroll-related administration, employee self-service support, payroll processing, and data reporting services. Participate in projects related to documentation, data generation, data capture and data integrity within the HC & Payroll systems.
At least 3 years of relevant experience within an HR Team, payroll processing, and systems related roleExperience in remuneration and benefits administrationSome knowledge and experience in Sage 300 People payroll system Knowledge and understanding of Labour relations (BCEA/LRA/BBBEE, etc)Confidential payroll processing
Preferred:
Experience in tax-related reporting to SARSExperience in compliance reporting to the Department of Labour
Minimum qualification(s)
Business administration and/or payroll qualificationRecognition will be given to prior learning and practical experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODI4MTk1MDc5P3NvdXJjZT1ndW10cmVl&jid=881118&xid=1828195079
7d
1
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PAYROLL ASSISTANT – CAPE TOWN
Company profile:
SA Metal Group is South Africa’s oldest and largest metal recycling company. The Group purchases and processes all forms of ferrous metals (steel and iron) and non-ferrous metals (aluminum, copper, zinc, stainless steel, brass and others) from industrial enterprises, scrap metal dealers and private individuals. Our processing facilities are located in and around Cape Town, Johannesburg and Pretoria. The Group was established 102 years ago. For more information about the Group, please visit website the www.sametal.co.za
The Salaries and wages department require a process-driven, attentive to detail and organized individual to join their team. This position requires an efficient individual who is able to work in a fast paced environment and is able to meet deadlines.
Duties & responsibilities include but are not limited to:
Accurately capture dataLoading new employees onto the payroll systemEnsure that new employee files are created timeouslyEnsure that all documents are filed timeously and accuratelyPrint and accurately sort pay slips for distributionAccurately process timesheets ensuring deadlines are metMaintain payroll records in terms of statutory requirementsAssisting the Salaries & Wages Manager as well as Payroll Administrator’s as and where requiredAdhoc duties include filing, maintaining departmental documentation, managing long service certificates and ordering stationary on in-house system
Qualifying Criteria:
Grade 12 matric certificateAny relevant certificate or qualification in payroll or administrationMinimum 5 years of experience as a Payroll Assistant or Administrator or similar roleComputer literacy: proficient in MS Excel, MS Word, MS OutlookAccsys PeopleWare experience advantageousWorking knowledge of Time & Attendance software
Qualifying Attributes
Good communication skills both written and verbalStrong attention to detail and accuracyAbility to multi-task and manage a demanding workload in a pressurised environmentAbility to effectively communicate with people on all levelsBe self-motivated and results drivenDisciplined in following procedures when executing tasksBe able to work both independently and in a teamGood time management skillsHigh work standardsBe organisedLogical and detail orientated methodologiesCommitment to a strong business ethic and integrity
Other Information:
Job title:...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MzIxNTY0NTU/c291cmNlPWd1bXRyZWU=&jid=1510171&xid=732156455
7d
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Quality Assurance Agent Mango5 has an exciting new campaign, and we are seeking a highly meticulous and focused Quality Assurance Agent. The quality assurance agent will support the campaign to ensure that sales agents comply with our quality standards, regulatory compliance and the approved script. This will include:
Verifying sales calls
• Search for and listen to call recordings.
• Verify converted sales calls and allocate any incorrectly captured information to the supervisor or sales agent based on criteria set out.
Conducting overarching quality assessment tasks
• Assess and score agent calls based on criteria (e.g. compliance, accuracy of information provided to the customer, professionalism, etc.).
• Identify strengths, opportunities for improvement, and any compliance violations in customer interactions.
• Conduct and complete investigations as and when required and provide reporting based on findings.
• Provide detailed, insightful and constructive feedback on evaluations.
• Enter quality assurance (QA) data into spreadsheets to track scores and trends.
• Adhere to high levels of quality standards and meet monthly QA targets.
Contribute to continuous improvement of quality in the unit
• Conduct weekly feedback sessions with team leaders to discuss individual and team performance.
• Proactively communicate internally with key stakeholders and management concerning quality issues, improvement initiatives, and overall performance.
• Provide team leaders and managers with weekly/monthly combined assessment reports based on the errors made and discuss performance.
• Provide coaching and training to ensure that product knowledge is continuously developed and that the required standard for product knowledge is maintained.
This role has the following requirements:
Qualifications
• Matric certificate or equivalent.
Experience
• QA experience in a call centre environment preferred.
• Minimum of 2-years call centre experience in long term insurance.
Skills and behaviours
• Ability to work with minimum supervision, adapt to a changing environment quickly and think independently.
• Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment.
• Demonstrate attention to detail and accuracy in work, especially in composing, typing, proofing, establishing priorities and meeting deadlines.
• Results driven, strive to exceed goals, and motivates themselves and others to achieve positive outcomes.
• Communicates effectively both verbally and in writing with managers, colleagues and individuals inside and outside the organisation.
• Exhibit a professional manner in dealing with others and work to maintain constructive working relationships.
Ability to handle multiple tasks in a production-driven environment.
Working Hours :
• Monday to Friday: 8am to 5pm
Remuneration:
• Monthly basic: R7000
• Additional commission and in...Salary: RMin salary: 7000.Job Reference #: 201130
7d
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Our client based in Epping is looking for a Receptionist/Invoice Clerk, someone with a background in Manufacturing/Warehouse. Must be presentable and have finance experience.
Qualifications/Experience
Minimum 3 years’ experience in a similar environmentMs wordOutlookExcelInternet/intranetAccpac (Sage 300) - advantageous
Reception Duties
Welcome and direct all visitors / deliveries.Provide excellent customer service.
Telephone system Duties
Answer and address incoming phone calls in a timely, professional and polite mannerClearly determine the purpose of the call and action as requiredDeal with queries and provide correct informationForward calls to appropriate person/sTake and deliver messages accurately and completely
Administrative duties
Filing and sequence checking invoices, delivery notes waybillsData capturingAssisting colleagues with administrative tasks.Performing ad-hoc administrative duties.
Building Municipal Matters
Coordinating refuse, flooding, street cleaning matters.
Snail Mail administration
Sort and distribute incoming mailPrepare outgoing mail for pick-up or courierOrganize courier deliveries
Stationery administration
Stock level monitoringOrdering and control of incoming and outgoing stationery
PERSON SPEC:
Personal presentation
Maintain a neat and well-groomed appearanceMaintain an attentive postureRespond professionally to visitors and callers
Company representation
Maintain confidentiality and show discretionAdhere to company policies and proceduresRepresent organization in an ethical and professional mannerMaintain a complete knowledge of organizational structure, personnel names and titlesRemain calm under pressure
Communication skills
Write well using correct grammar and spellingCommunicate verbally with confidence and clarityAsk effective questionsListen actively and respond with empathyFollow instructions properlyUnderstand and respond to non-verbal signals
Customer service orientation
Clarify customer needsProvide solutions and support to the customer using in-depth knowledge of company products and servicesDeal effectively with difficult customershttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzA2NTk0NTAyP3NvdXJjZT1ndW10cmVl&jid=1613721&xid=3706594502
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Position Description
On-site, full-time position as a Master Data Management (MDM) Engineer in our client Cape Town office.
This position reports to the R&D Process Development Team Lead and will perform day-to-day master data activities creating, maintaining, and coordinating processes across the organization to support master data management activities. Additionally, this position is expected to provide accurate, consistent, and complete master data to functions, applications, and processes within their organization.
The successful candidate will thrive in a dynamic, fast-paced working environment and contribute directly to their company culture and success. This position will offer unique challenges, learning, and growth including the opportunity to support a global organization
Responsibilities
Master Data Management Process
Creation of release, maintenance, change, lifecycle, and monitoring processes to ensure efficient and streamlined master data management processesCreation and maintenance of documentation related to data location, data source, data relationship, data Integration maps, and data classificationsTraining of business teams on master data management processes including the interactions with processes and data during their routine tasksMonitor MDM processes to ensure risk based performance reporting on the use and maintenance of data
Support and facilitate data access for both operational and analytical master data
Identify data sources, producers, and consumers within the organizationCollect and analyze metadataStreamline data sharing between different business systems and facilitate data processingEstablish permission and security frameworks related to data sourcesEstablish and maintain a high level of data accuracy, consistency, and quality
Master data activities for products, parts, and label data
Capturing and maintenance of all related dataRelease and change management of dataLifecycle procedures to ensure data is available or decommissioned in timeMonitor the usage and quality of data
Required Experience
Working with MDM concepts within organizationsData modeling for MDM data domains and designing hierarchiesManufacturing part master data principles and practicesExperience with manufacturing ERP and MES systemsUsing data quality tools to profile, cleanse, standardize, and enrich dataUsing ETL and API tools to integrate data sources and consumers
Preferred Additional Experience:
Experience in multi-national or corporate environments is essentialBasic understanding of compliance framewor...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDkwMzY2MTI3P3NvdXJjZT1ndW10cmVl&jid=1651565&xid=2490366127
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Duties and Responsibilities Include (But are not limited to) :
Monitoring the hub performance by performing daily inspectionsReferring operational issues and/or problems in a timeous and effective manner to the relevant stakeholders for resolutionRecommending changes to management and compliance management in order to improve procedures so that customer expectations are managed or exceededBeing point of contact for Customer Service and delivery hubs, ensuring query resolutionReport generation, so that hubs and their franchisees are aware of their current performanceData capturing into the respective systems to ensure business and customers are up to date with deliveriesQuality control of dataOther duties and tasks as assigned
Role Qualifications and Experiences:
Matric (Grade 12)Relevant Diploma or DegreeAbility to read and write in English and interpret written instructionsConfidence in sharing information and providing feedbackSolid communicationGood working knowledge of internet browsers, MS Excel (advanced) and MS OutlookBasic math skills and sound mathematical reasoningMust have an organized approach to task completion and great attention to detailAbility to solve problems by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the jobAble to communicate with all levels of managementStrong organization skillsDemonstrated ability to effectively complete work records with strong attention to detail.Ability to read and interpret data and draw valid conclusionsAbility to work in a fast-paced environmentMust be able to work weekends and overtime as required
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTAzNzYwODE4P3NvdXJjZT1ndW10cmVl&jid=1719491&xid=2103760818
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