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Results for custome service in "custome service" in Jobs in KwaZulu-Natal in KwaZulu-Natal
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Job Introduction The Workshop Manager is responsible for the effective planning, coordination, and control of all workshop operations to ensure optimal productivity, quality, safety, and customer satisfaction. The role involves leading and motivating workshop staff, managing work-in-progress, controlling costs, and ensuring compliance with dealer operating standards, HSE requirements, and manufacturer procedures. By maintaining strong customer relationships, supporting service solution sales, and continuously improving workshop performance through KPI management and operational excellence, the Workshop Manager plays a key role in achieving business and financial objectives. Job Description:Workshop management Manage and plan the daily operations of the workshop, working with and acting on deviations. Leading and motivating the workshop and service staff and services salesman personnel.Set routines for daily planning and follow up meeting on WIP and Parts.Carry out regular meetings with workshop staff and Technicians.To minimise WIP in the workshop to below 50 open job cards and capitalise on hours sold.Develop, implement, monitor standards and routines, maintaining a high standard of cleanliness and tidiness within the workshop.Monitor the ongoing condition of workshop tools and equipment, arranging purchase, repair, and calibration.Monitor and handle deviations, initiate proper actions and escalations.Promote and work with Dealer Operating standards to ensure uniform quality standards in all areas of the business.Coordinate the Spare parts activity to ensure parts availability together with Parts Manager, to ensure service exchange and warranty parts procedures are adhered to.Manage the workshop facilities and HSE together with Safety Officer.Create working time schedules for work shifts.Attend to daily workshop reporting, regarding WIP, Efficiency, Productivity, Debtors and Creditors.Workshop customer relations develop and manage customer relationships ensuring that customer needs are met and services are developed to meet the future needs of the customer.Build and maintain the right level of relationships with customers representatives.Monitor the processing of complaints and process major or complicated complaints.Assist workshop personnel and customers regarding technical issues.Participate in meetings with key customers when required.Workshop service solution sales increase service solutions sales by developing, Coordinate the spare parts activity to ensure parts availability together with Parts Manager, to ensure service exchange and warranty parts procedures are adhered to.Manage the workshop facilities and HSE together with appointed safety staff and safety committee.Create working
https://www.jobplacements.com/Jobs/W/Workshop-Manager-Pinetown-1250031-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
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A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : Sales / RetailBASIC SALARY : R8000.00 R9000.00START DATE : A.S.A.P / ImmediateREQUIREMENTS:Matric (essential)Minimum 3+ years internal sales and/or customer service experienceMinimum 3+ years retail/shop floor experience within a similar industryClear credit recordDemonstrated ability to deliver results / proven track record in retail salesSelf-motivated, proactive, independent worker and a strong team playerWell-groomed appearanceDisplays pride in themselves and their workEffective communication skillsExcellent customer service, care, and problem-solving abilitiesGood planning, organizing, and time management skillsNeat and tidyFriendly and helpful disposition with a positive attitudeGood administrative skills accurate and detail-orientedProficient in MS Word, Email, and Internet use DUTIES: Sales Service:Maintain and grow the retail team budget by offering customers what they require, up-selling, and cross-selling.Encourage customers to complete the customer information form for our database. Customer Service:Be proactive in assisting walk-in customers.Take phone orders professionally and ensure that the order is ready for the customer as agreed.Meet, greet, and assist customers.Offer customers the products they want.Suggest additional products that complement the products being purchased.If the required product is not in stock, find and offer an alternative product. Housekeeping:Ensure products are neat and tidy, on the correct shelf, hook, or in the correct container/position.Keep all surface areas in the responsible workstation clean.Maintain a high standard of overall condition and appearance of the workstation.Keep the workstation neat and tidy at all times.Ensure all products are returned to their correct places after serving a customer.Keep the sample rail up to date. Stock Management:Order and update stock daily, as required.Conduct stock takes on request.Inform the Retail Supervisor of low stock or empty bin cards by noting it in the supplied book.Notify the Retail Supervisor of any items requested by customers that are not kept in stock. Merchandising:Ensure pricing and codes are visible at all times.Arrange and merchandise products.Update prices and codes on a da
https://www.jobplacements.com/Jobs/R/Retail-Sales-Consultant-1265805-Job-Search-03-03-2026-00-00-00-AM.asp?sid=gumtree
18h
Job Placements
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Our workshop in Hillcrest, Kwa Zulu - Natal, is looking for a Workshop Manager.
MUST have a valid drivers license!
Applicant who has previously worked for an aftermarket service center such as BOSCH, e-Car, Car Service City, CARtime, Car Care Clinic etcc, will be given preference.
Requirements:
Must be able to speak English and Zulu
Customer service skills
Communication skills
Comprehension skills
Mechanical expertise
Troubleshooting skills
Math and writing skills
Computer skills
Automotive Service Advisor.
Salary, negotiable + Commissions
Working Hours: Mon-Fri 07:00-17:30
Sat 07:30-13:00
Start Date: ImmediatelyResponsibility:Greeting customers and directing vehicles to an available technician.
Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs.
Answering customer questions about service outcomes and consulting with technicians when necessary.
Informing customers about potential cost savings and warranty protections.
Assisting customer with quotations and bookings.
Overseeing and managing the service center’s scheduling and workflow.
Informing customers of changes in service or when their vehicle is ready to be picked Manage mechanics, fitters, and cleaners
Control and monitor productivity workshop technician.
Ensure that parts arrive on time.
Ensure that the technician comply with their Check List.
Ensure that all staff complete their daily Productivity Report.
Ensure that all work is carried out safely.Salary: R12000Job Reference #: CARtimeConsultant Name: CARtime KwaZulu Natal
4d
CARtime
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Job Purpose / Overview:To actively identify and secure new customers, manage the full vehicle sales process with accuracy, and drive customer retention and growth. The role focuses on achieving set sales targets, ensuring timely invoicing, efficient handovers and deliveries, and maintaining high standards of customer service. Additional responsibilities include monitoring, administration, customer care, and effective deal closure. Job Description:Identification of new customers and the sales of vehicles to these customerâ??sAccurate understanding of the deal processCustomer retention and growthAbility to reach targets set out for salesEnsuring all vehicles are invoiced timeously, support the processEfficiency with vehicle handover and deliveryEnsuring good customer serviceMonitoring and administrationCustomer CareDeal Closure Minimum Requirements:MatricQualification in Sales and Marketing advantageousMinimum 3 yearsâ?? experience in sales within trucking/commercial industryCode 14 License advantageousPersonal Attributes:Customer relationsGood Communication skillsTeam playerConfident and proactive approach-anticipates issues and requirementsRead and Write English
https://www.jobplacements.com/Jobs/S/Sales-Executive-Pinetown-1242262-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
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Cost Estimator - Clearing & Forwarding Provide accurate and comprehensive cost estimations for international freight, customs clearance, and logistics services. Umhlanga, Durban, 7:30am-5pm, R27 000 - R35 000About Our ClientThe company operates in the clearing and forwarding industry. It provides international freight, customs clearance, and logistics services to clients.The Role: Cost Estimator - Clearing & ForwardingThe purpose of this role is to provide accurate and comprehensive cost estimations for international freight, customs clearance, and logistics services. It ensures competitive pricing while maintaining profitability and regulatory compliance by calculating detailed estimates and monitoring fluctuating costs. The main focus areas include shipping documentation analysis, tariff maintenance, and client quotation preparation.Key ResponsibilitiesPossess a minimum of 2-3 years experience in freight forwarding, customs clearance, or a related logistics role.Calculate and prepare detailed cost estimates for international shipping, customs clearance, and logistics services.Analyse shipping documentation, cargo details, and route requirements to determine accurate costing.Research and monitor fluctuating costs including freight rates, customs duties, exchange rates, and port charges.Liaise with shipping lines, airlines, customs authorities, and other logistics partners to gather pricing information.Prepare quotations for clients detailing all applicable costs and service options.Maintain an up-to-date database of tariffs, duties, and international shipping costs.Provide regular cost analysis and reporting to management.About YouMinimum 2-3 years experience in freight forwarding, customs clearance, or related logistics role.Knowledge of international trade terms (Incoterms), customs regulations, and freight procedures.Understanding of import/export documentation and compliance requirements.Proficiency in logistics management software and MS Office applications.Knowledge of South African customs regulations and international trade agreements.Strong analytical, mathematical, and numerical abilities.Excellent attention to detail, accuracy, and organisational skills.Good communication and interpersonal skills for client and partner interactions.
https://www.jobplacements.com/Jobs/C/Cost-Estimator-1265896-Job-Search-2-25-2026-6-53-38-AM.asp?sid=gumtree
6d
Job Placements
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We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.
https://www.jobplacements.com/Jobs/A/Airport-Customer-Service-1263318-Job-Search-02-17-2026-05-00-15-AM.asp?sid=gumtree
14d
Job Placements
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Our client is a well-established global player in water and fluid management, supporting critical infrastructure across industrial, utility, and public sectors. They focus on long-term solutions rather than once-off sales, combining technical expertise, service, and lifecycle support to help customers improve reliability, efficiency, and uptime in demanding environments.This role focuses on growing lifecycle services, rentals, maintenance, and technical solutions. You will engage with customers on-site, identify operational challenges, recommend fit-for-purpose solutions, and build long-term partnerships. The role blends technical sales, market development, customer support, and commercial responsibility across industrial, utility, and public sector clients.Job Experience and Skills Required:Minimum 10 years experience in the water pump or pumping systems industryProven technical sales experience in aftermarket, rental, service, or solutions-based environmentsTechnical qualification, trade test, or strong hands-on pump knowledgeStrong negotiation, relationship-building, and closing skillsAbility to work independently, conduct site visits, and engage at multiple customer levelsApply now!
https://www.jobplacements.com/Jobs/S/Sales-Representative-1253816-Job-Search-02-27-2026-00-00-00-AM.asp?sid=gumtree
4d
Job Placements
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Job PurposeThe purpose of this role is to support the Manager, PSR, Foreman, Supervisor, and team of technicians/mechanics in ensuring that best management practices are followed across all areas of responsibility. The successful candidate will help drive service excellence, ensure key performance targets are met, support operational procedures, and contribute to delivering a customer-focused service aligned with the company’s strategic vision.Key Performance Areas (Duties & Responsibilities)The successful candidate must be able to perform the following core responsibilities effectively. Please note that these duties are not exhaustive and may be adjusted to meet business needs. Additional tasks may be assigned by the Supervisor or Manager as required.Compile and submit quotations to customers within 24 hoursFollow up on each submitted quotation at least three timesMaintain high levels of customer satisfactionProvide daily feedback to the Department ManagerCompile and submit weekly operational reportsEnsure the team achieves predetermined performance targetsPromote and uphold service excellence in all work carried outProvide timely and clear communication and feedback to customersMinimum Requirements Education & ExperienceGrade 12 / MatricMinimum of 3 years’ relevant experience in a similar roleTechnical and parts knowledgeExperience working with the Kerridge system and EPC (Electronic Parts Catalogue) is essentialExperience maintaining and updating database informationTertiary qualification in Business Administration (advantageous)Computer SkillsAdvanced computer literacy in MS Outlook, Word, and ExcelKnowledge RequirementsUnderstanding of customer service principles, including assessing customer needs, meeting quality standards, and evaluating satisfactionKnowledge of quality control processes, cost management, and effective storage and distribution of equipment and partsStrong command of English as a business communic
https://www.jobplacements.com/Jobs/Q/Quotation-Controller-1266100-Job-Search-02-25-2026-09-00-15-AM.asp?sid=gumtree
6d
Job Placements
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