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Sales Consultant - Fire Protection - Durban North Glen Anil - R372,120 p/a to R496,160 p/a CTC Fire Protection Company seeks a Sales Consultant to secure sales through implementing sales initiatives, building networks and channels, responding to leads, managing customers and achieving sales targets, locally, regionally and in Africa (as relevant). Key Performance Areas: Sales, Customer Management and Sales AdministrationREQUIREMENTS Qualifications NQF 5 qualification in Sales or similar is preferredIn the absence of a relevant qualification, experience in the relevant field and at the relevant level will be considered.Experience 4-6 years experience in fieldProven sales track record in the fire prevention or similar industry is requiredCOMPETENCIES Functional Customer ManagementTechnical SalesAdministrationNegotiation
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzQzMDIwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1120928&xid=1109_43020
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The successful candidate will provide holistic financial planning advice to clients, by identifying their investment and lifestyle needs and objectives. To identify new business opportunities within existing and potential client bases. To develop and implement strategies and manage relationships with key personnel within assigned corporate accounts.Key performance areas Source new business from retained clients and by means of referrals Support client related strategies and deliver key goalsEnsure that the clients investment portfolio is consistent with FPCs investment philosophy Provide the client with information on the performance of the various investment portfolios available Identify a clients investment needs, risk tolerance and profile, other investments (and other assets), personal circumstances, income requirements, investment time horizon etcMake a recommendation based on the risk questionnaire and subsequent discussions in line with Financial Planning Consultants houseviews.Completed recommendation within agreed turnaround timesProvide the client with information on the performance of the various investment portfolios availableProvide the necessary DCipher report and or recommendations as well as a verbal or written explanation of the investment return.Educate the clients with regards to basic investment principles, i.e. risk versus reward, market sentiment, trends, performance (offshore and local), benchmarks etcProvide holistic financial planning services (including investments, risk cover and estate planning) to clientsResolve client concerns, queries and/or complaintsFunctional Competencies Excellent and proven selling abilityExcellent verbal and written communication skills in required languageArticulate with confident presentation skillsStrong client service orientationAttentive to detail and accurateOrganised with effective time management skillsProactive use initiative Ability to work independently and/ or under pressureStrong work and compliance ethicsEmpathetic towards clients with sound listening skillsStrategic Competencies CUSTOMER CONNECTION Relationship buildingInsightEXECUTION EXCELLENCE Product salesDeliveryAccountabilityOperational excellenceManaging changePEOPLE PRIORITY Collaboration culture Managing performanceDeveloping talentRequirements Education and Experience Matric; Tertiary qualification, i.e. BCom (majors in Financial Management or Financial Planning or Investments); CFP. Advanced FP qualification, Diploma in Tax / Estate Planning etc (an advantage)Minimum 2 years experience in financial advisory role.Knowledge and skills Financial PlanningPresentation SkillsSales skillsTime managementBusiness understandin
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczMDkyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1185357&xid=1109_73092
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We are looking for highly motivated and creative individuals to join yogan direct markerting is an organization that assists their clients and most prestigious companies across the globe.This exciting opportunity will suit an innovative and creative individual. We do not discriminate against age, gender, education and background. The company has a beautiful office in the heart of Polokwane. We are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The position will also be given the chance to drive all aspects of the sales process from conception through to completion.The environment is relaxed yet professional, we feel gone are the days of a corporate rigid structure and you will be given flexibility to get the job done.As we offer FREE training, there is no need to worry about working experience and we offer a magnificent career growth within the business and more.Key Attributes:ï Comfortable dealing with customers and potential customers across the globe with good interpersonal skills to build support.ï Possess a proactive, flexible, responsive, attitude and willingness to learn, as well as develop their business development capabilityï Excellent English, communication skills (Verbal and Written) with strong attention to detail, consistency and accuracy.Minimum Requirements:ï Have obtained Matric Certificate ( grade 12)/ N4 or equivalentï Reside in Durban or surrounding areaï At least be between the ages of 18-30 yearsï Great Attitude and maintain a professional mannerï Full-time positionï Self-motivated and goal driven
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUxMDcwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1121123&xid=1109_51070
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Manage the Learning Strategy Review performance and skill matrix for all trainers, ensuring sufficient learning resources to support onboarding, ongoing learnings and new campaign launchesSupport the development of all E-learning content with measures of success aligning to the standard industry practice like ADDIE or the Kirkpatrick modelDefining processes and revisit the operating model for all levels within the L&D team. Adopt the model to meet specific client expectationsConduct weekly audits to control or mitigate risks during onboarding and the performance management cyclesAttend weekly planning meeting to align L&D resources to business prioritiesContinuously review L&D procedures and processes with the intention to streamline or close identified gaps between Recruitment, Learning and On Job Training.Review and Re-ignite the onboarding, upskilling and performance management learning journeys Learning Curriculum Management Introduce effective learning methodologies and efficacies for LMS developmentMeasure the effectiveness of all learning interventions through feedback and operational performance reportsContinuously evaluate the effectiveness and adoption of learning interventions and implement necessary amendments and changes Job Description Learning and Development ManagerEnsure that detailed skills gap audits are carried out daily, accurately analyzing information to suggest suitable, practical learning solutions to close gaps identifiedConstantly creating new and improved learning and coaching methods for implementation within the L&D structure People Management Design the personal al growth development strategy for direct reports and learners. Conduct weekly discussions to review team and learner performance.Create a solid transitioning model for new onboards from E-learning, Practical Training to the On-job Training phaseBuild and maintain strong L&D partnering relationships with all external clientsWork with the Sales Operations, QA, Marketing, other support functions and stakeholders to develop relevant learning interventions once specific behaviours of learning needs are identified Management Reporting Review all MI reports, analyse and share insights that continuously drives and meets business outcomes and objectivesManage and maintain all housekeeping requirements i.e. learning areas, equipment and assetsCreate management reports of all activities and monitor, measure, manage ROIOutputManagement and auditing of learning interventions and learning recordsEmployee Skills, Knowledge and Experience Requirements ODETDP Qualification and Professional Training related qualifications essential Sound knowledge of Telesales in both the Financial and Telecommunications sector will be an advantageA sound understanding of the Contact center operations, policies and proceduresExperience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcyMjU3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1183639&xid=1109_72257
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Leading concern seeks entrepreneurs to join their successful team. RE5 required with 120 FAIS credits ( or proof of enrolment.) 2 years experience as a Financial Advisor required. Positions available in various centres in South Africa. Qualified leads and excellent brand building provided. Opportunity offered to build a branch and prove successful. Product offerings include Life Assurance, Investment, Short term Insurance, Health and Employee Benefits. Excellent earning potential offered with reputable organization. Candidates with existing clients may apply. Proven success in the Financial Services Industry essential. Please send your CV to me together with proof of industry credits, RE5, CV and 3 months commission statements.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU1MTgxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1130621&xid=1109_55181
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Responsibilities:? Build your own insurance portfolio by:? Being able to prospect for new clients through networking, Cold calling and doordoor canvasing for new business? Effective communication with both internal stakeholders and clients.? Conduct a comprehensive risk evaluation for the client.? Providing solutions to clients by selling short term products alignedto the needs of the client.? Drafting, tracking and measurement of your personal business plan.? Providing on-going service and support to your individual client base (amendments,renewals, claims etc.).? Retention of existing business including renewal discussion in line with FAIS? Developing internal/external relationships with clients.? Continuous building of your client base hence securing future income.? Keeping abreast with the commercial insurance market changes and developments.? Achieving/Exceeding targets consistently? Providing feedback to line management when requested.? Attending all weekly and adhoc team meetings.? Working closely with internal stakeholders that is, underwriting/actuarial, claims as wellas surveying.? Adhering to all quality standards and measures in place.Qualification and ExperienceEssential? Completed Matric or National Senior Certificate? FAIS credits/Full Insurance Qualifications (depending on Dofa)? RE5 (depending on Dofa)? Must have your own reliable transport? Valid code B drivers licenseCompetencies :? Self-starter? Communication (verbal and written) in English? Numerical & mathematical skills? Team supervisory skills? Confident and enthusiastic self-starter who can take initiative? Must be able to work independently as well as part of a team - balances team andindividual responsibility, provides and accepts feedback? Analytical skills? Problem-solving skills? Relationship management skills? Presentation and facilitation skills? Resilience - Ability to work well under pressure in dynamic environment? Flexible and adaptable? Influential, concise, rational and practical communicator? Creative flair and innovative thinker? Relationship management? Discretion, judgment and high levels of trust
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcwNDY2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1178580&xid=1109_70466
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Employer DescriptionA Value-Added Distributor, committed to empowering African businesses through innovative technology solutions. Our focus includes the worlds leading security, networking and storage, enterprise system management (ESM) and cloud technologies.Job Description MUST RESIDE IN KZN Provide the business knowledge and technical skills to evaluate products and provide a superior level of technical support to our partners that benefit the companyDeliver product demonstrations and presentations to show the functional and technical capabilities of the relevant product to meet the customers needsMust be able to a build a BOM (Bill of Material)Provide Technical support on the product and understand technical value propositionDeliver a successful POC through it full cycleAssist with project scoping, networks diagrams and documentation anProvide pre & post-sales technical support to resellers and end usersAnalytical Ability in analyzing situations and identify key requirementsAbility to work both independently and in a team-oriented, collaborative environmentQualificationsGrade 12/Matric CertificateIT Degree / DiplomaFortinet NSE4 or equivalentCisco CCNP R&S or equivalentCompTIA A+ / N+ / S+MS Office SuiteSkillsMin 5 years Networking and Security experience in a similar environmentWorking technical knowledge of networking protocols and standards (QoS, VRRP, WCCP, SSH, HTTPS, IPSecUnderstanding of Security products (NGFW, SWG, SD-WAN, Vulnerability Management , EPP, EDR , FAW)Experience in troubleshooting and configuring enterprise networks both from GUI and CLI Experience in assisting the sales team during client meetings to provide technical knowledgeBackground knowledge of storage or hyper-converged solutions such as Dell/EMC, 3-Par, Netapp, Nutanix, Pure storage, Fujitsu, Hitachi, IBM, LenovoExperience in similar products, Cisco, Palo Alto, Checkpoint, Fortinet , Sophos, F5 Experience in IT Distribution and Reseller Channel Experience in Routing, Switching, TCP/IP and Load Balancing BenefitsMedical AidPension
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc3MDcxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1197384&xid=1109_77071
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If you have the ability, then we have the opportunities to make your career come to life!We are looking for ambitious, enthusiastic, self-starters with the potential to succeed in a fast-paced business which has developed a reputation for high quality and outstanding value.Your role will be to promote product on behalf of the company, build and manage your own sales and marketing team and be a leader.Matric / NQF4 & South African I.D is essential Candidate needs to be fluent in English (Afrikaans/ isiZulu speaking would be advantage)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU3Mjg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1126214&xid=1109_57288
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The successful candidate of this newly created position will be responsible for growingand developing the business insurance portfolio.The key outputs for this role are as follows:? New Business sales? Client service and management? High level performanceThis Commercial Advisor: Face to Face Distribution must align themselves with the culture and values of Awesome Service, Passionate, Honest, Human, Dynamic andRecognition.Qualification and Experience:Essential: ? Completed Matric or National Senior Certificate? 60 FAIS credits/Full Insurance Qualifications (depending on Dofa)For applicants that have been working in a financial services industry prior to December2010,preference will be given to applicants with their Financial Services Board RegulatoryExams (RE1) completed. Applicants without prior financial services sales experiencewill not be prejudiced by this requirement.If you worked in the financial services industry prior to December 2011, selling andprovidingfinancial advice to clients. You would need to have completed the 30 FAIS creditsnecessary forpersonal lines or 60 FAIS credits for commercial insuranceRequirements:? Must have your own reliable transport? Valid code B drivers license? 2 years insurance external sales experienceResponsibilities:? Build your own insurance portfolio by:o Being able to prospect for new clients through networking, Cold calling and doordoor canvasing for new businesso Effective communication with both internal stakeholders and clients.o Conduct a comprehensive risk evaluation for the client.o Providing solutions to clients by selling short term products alignedto the needs of the client.o Drafting, tracking and measurement of your personal business plan.? Providing on-going service and support to your individual client base (amendments,renewals, claims etc.).? Retention of existing business including renewal discussion in line with FAIS? Developing internal/external relationships with clients.? Continuous building of your client base hence securing future income.? Keeping abreast with the commercial insurance market changes and developments.? Achieving/Exceeding targets consistently? Providing feedback to line management when requested.? Attending all weekly and adhoc team meetings.? Working closely with internal stakeholders that is, underwriting/actuarial, claims aswellas surveying.? Adhering to all quality standards and measures in place.Competencies:? Self-starter? Communication (verbal and written) in English? Numerical & mathematical skills? Team supervisory skills? Confident and enthusiastic self-starter who can take initiative? Must be able to work independently as well as part of a team - balances team andindividual responsibility, provides and accepts feedbackhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc3MTczX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1198552&xid=1109_77173
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TENANT LIAISON OFFICER- DURBAN Role Purpose: To oversee the management of the building complex, including management of relationships with tenants, rental collection, leasing of units and management of service providers and maintenance of the building. Minimum Requirements: Grade 12 educationRelevant qualification in built environment, i.e. building/property management3 years building management, property management and/or tenant liaison experience2 years administration experienceBasic accounting knowledge and experienceComputer literacy is essential.Drivers License and Own Transport Key Performance Areas : Marketing – Engage in marketing activities by participating in formal and informal networking activities, ensure signage on site is visible and well kept. Furnish prospective tenants with product service offering. Marketing activities ensure optimal occupancy levels.Pre-take on assessment – new applicants/credit checks/interviews/affordability/vetting of applicationsTake on, handover and record keeping – inspection of units prior to tenant taking occupation. Show new tenant /s around the unit and complete a handover checklist together with the tenant (snag check) . Provide Snag list to tenant informing them that faults must be reported within seven (7) days. Discuss house rules with new tenants ensuring that the tenant fully understands the conditions Welcome and formally induct new tenants. Generate happy letter. Accounts – Check every existing tenants water account . Capture overdue accounts and forward to municipality for blocking. Closing off and transferring ex tenants water accounts with the municipality where applicable. Health & Safety – perform internal health & safety inspection, issue work to contractors, follow safety regulationsDebt Collection – manage rental collection process, distributing rental statements, participate in debt collection as directed by the line managerTenant relationships – Deal with complaints between parties and facilitate an amicable resolution, Monitor and report any illegal businesses operating on the premises, Network and establish contacts with social workers and welfare agencies, for use by tenants. Manage tenant relationshipsAnnual Works Program - Audit of tenants and units done annually. Community development tasks initiated.Management of Service Providers – Common areas and grounds inspected regularly (At least weekly)Maintenance inspections of units completed annuallyComplex is neat and tidy at all timesBuilding appropriately maintained, with unit maintenance completed within 10 days.Security and maintenance incidents reported immediately to the managerWeekly meetings with SP’s convenedCreate and immediately send works order for any maintenance request that Sohco should attend to.Send SM
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc4NTUyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1201684&xid=1109_78552
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Develop and oversee customer relationship strategy for their Broker Panel,including identification of key customer networks, alliances, and strategies tobuild customer intimacy and loyalty.ensure continuous enforcement of new and existing marketing strategies throughexternal partners.Effectively build, maintain and manage new and existing partner relationships aswell as relationships within the department.Develop a personal network within the sales territory and represent theorganisation at trade shows and other events to identify sales opportunities,promote the organisation, and enhance its reputation.Set own goals in conjunction with Business Partners and Manager/s and workDevelop and oversee customer relationship strategy for their Broker Panel,including identification of key customer networks, alliances, and strategies tobuild customer intimacy and loyalty. Ensure continuous enforcement of new and existing marketing strategies through external partners.Effectively build, maintain and manage new and existing partner relationships aswell as relationships within the department Develop a personal network within the sales territory and represent theorganisation at trade shows and other events to identify sales opportunities,promote the organisation, and enhance its reputation.Set your own goals in conjunction with Business Partners and Manager/s and worktowards them.Maintain focus on continuous and constant improvement.Enhance external relationships through continuous motivational sales supportand recognition.Grade 12/ SAQA Accredited Equivalent (Essential); Wealth ManagementQualification/Higher Certificate in Financial Planning - NQF6 (Essential); FAISaccreditation (Essential); Degree / diploma in Business Management/ Marketing(Advantageous); Post Graduate Qualification - (Advantageous)General Experience2 5 years experience in intermediated sales in the long-terminsurance industry (Essential);Account management experience (Advantageous)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzQyNzE2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1129682&xid=1109_42716
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Responsibilities:? Build your own insurance portfolio by:? Being able to prospect for new clients through networking, Cold calling and doordoor canvasing for new business? Effective communication with both internal stakeholders and clients.? Conduct a comprehensive risk evaluation for the client.? Providing solutions to clients by selling short term products alignedto the needs of the client.? Drafting, tracking and measurement of your personal business plan.? Providing on-going service and support to your individual client base (amendments,renewals, claims etc.).? Retention of existing business including renewal discussion in line with FAIS? Developing internal/external relationships with clients.? Continuous building of your client base hence securing future income.? Keeping abreast with the commercial insurance market changes and developments.? Achieving/Exceeding targets consistently? Providing feedback to line management when requested.? Attending all weekly and adhoc team meetings.? Working closely with internal stakeholders that is, underwriting/actuarial, claims as wellas surveying.? Adhering to all quality standards and measures in place.Qualification and ExperienceEssential? Completed Matric or National Senior Certificate? FAIS credits/Full Insurance Qualifications (depending on Dofa)? RE5 (depending on Dofa)? Must have your own reliable transport? Valid code B drivers licenseCompetencies :? Self-starter? Communication (verbal and written) in English? Numerical & mathematical skills? Team supervisory skills? Confident and enthusiastic self-starter who can take initiative? Must be able to work independently as well as part of a team - balances team andindividual responsibility, provides and accepts feedback? Analytical skills? Problem-solving skills? Relationship management skills? Presentation and facilitation skills? Resilience - Ability to work well under pressure in dynamic environment? Flexible and adaptable? Influential, concise, rational and practical communicator? Creative flair and innovative thinker? Relationship management? Discretion, judgment and high levels of trust
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUxOTEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1130307&xid=1109_51912
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Our PMB based client is looking for a Senior Sales Rep to join their team. You must:Have at least 5- 7 years experience as a Senior Sales Rep in a plastic or flexi-firm packaging industry Be target driven Good communication skills and relationship building skills If you are excited to learn more about this opportunity, please apply directly online. Please note, due to a very high influx of CVs, our consultants cannot reply to all applicants; because of this we will ONLY contact candidates who are deemed suitable. If you do not hear back from a consultant within 5 to 10 working days of your application, please consider yourself unsuccessful this time around.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzYwMjY2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1131288&xid=1109_60266
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To provide 1st level support to the companys customers, ensuring customer calls are answered promptly and log tickets as per customer’s request/inquiries and are attended to them accordingly until a resolution is achieved.Primary Responsibilities for the RoleProvide excellent service to the users of the Adapt IT Engagement platforms including clients, advisers, and internal employees.Resolving first-line technical software support queries of users of the Adapt Engagement platforms, according to expected standards of service delivery and within agreed SLAs:Displaying excellent verbal and written communication skills.Accurately logging details of the queries as per the defined Incident and Problem management process to enable record keeping and trend analysis of interactions.Escalating complex queries to second-line support when necessary, with the required details to enable further problem analysis.Contributing to a self-managed team environment with a can-do attitude to ensure team goals and service targets are achieved.Striving for first time query resolution within required SLAs and targets.Working with 2nd level support analysts on escalated queries.Identifying opportunities to increase operational efficiency in the Support process.Successfully completing ongoing training required to maintain service excellence.Displaying teamwork and collaborating with team members to maintain operational excellence.Pro-actively providing feedback to Team management where required.Desired Skills, Experience and Qualities:Ability to work under pressureAttention to DetailHigh Customer FocusComplex Incident/Problem-Solving skillsResults-driven and action-orientedExcellent Communication Skills (verbal and written). Education & Qualification BSc (Computer Science or Information Systems) /Bcom (Information Systems)/Diploma in Information TechnologyMinimum 5 years’ working in a service desk environmentITIL Foundation Certified Relevant Skills, Knowledge & Experience Business acumenITIL PrinciplesQuality Assurance and ManagementService Excellence OrientationTelephone etiquetteKnowledge of Oracle SQL would be advantageous.Understand Version Control Systems and ITIL Change Management.Ability to resolve application incidents, service requests and problems quickly and cost-effectively.Experience in Service Management tools. (IVANTI Heat will be advantageous)Experience in IVR systems. Driving Value Actively seeking and implementing opportunities to maximize value in any aspect of the business. Setting a culture of continuously striving for better performanceChallenging the current state in order to seek real improvements Leading People Motivating and developing people to deliver superior results in a responsible manner Building and maintaining effective cul
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzYxMzA2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1141415&xid=1109_61306
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The role : Ignition Group is seeking a Key Account Manager who will be responsible for different portfolios within the local business unit. Industries include Insurance/Financial Services, Telco and Media. To b e the interface for consistent communication for the local business unit. End-to-end management of strategic and new business initiatives throughout the customer and client lifecycle. Ensure that the delivery of the product/solution/service is in-line with the business requirement specification. Prioritisation of the day-to-day operational tasks, including reporting, escalations and the management thereof to ensure adherence to client SLAs. The d etail : Business Service Strategy Service delivery management. Relationship management and the management of business initiatives and projects. Daily reporting to client of previous days trade . Biweekly wall boards of sales and data dispositions . Weekly reporting of all sales and non-sales for the week, including data dispositions, including contactability . Create and maintain operational plans on a weekly basis using Power BI . Analyse data and report on trends and anomalies within each segment of the business unit. Must be able to communicate specific understanding of key levers that positively and negatively affect the achievement of targets. Initiate remedial steps through when necessary through the various teams where appropriate . Strategic Planning Ensure required service agreements and resources are in place to secure operations and performance according to business needs. Contribute to the creation of the forecast strategies and ensure the implementation of the assigned actions in the area of responsibility. Benchmark performance with other campaigns and business units, as well as the contact centre industry in general in order to get best practice ideas for further improving performance. Relationship Building Ensure a customer focused culture in all engagements. Ensure the building of business competence by supporting managers in setting and achievement of strategic goals. Build relations with internal and external stakeholders to gain and share experience and knowledge essential to achieve optimum performance. Apply an attitude of questioning, understanding and collaborating with all areas of the business, to ensure delivery of targets, specifically; Operations, Data Operations, Contact Centre Managers, Commercial Heads, Billing and Digital Marketing. Are you this person? Do you have a diploma, degree or higher tertiary education with a focus in Business and Relationship Management? Do you have 3 - 5 years experience within; Telco, Home Services or Financial Services? Do you have a thorough understanding of the outbound/sales contact centre environment (end-to-end), as well as digital marketing and demand creation inbound s
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgxNjA4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1210034&xid=1109_81608
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Our client is looking for a Tech/ Trainer to join their team.Duties and Responsibilities:Conduct on site client training in the areas of Personal Hygiene and Handwashing as and when required and as per SLA for Retail & Food Service CustomersConduct Product Training in the usage of application, dilutions and safety precautions as and when required and as per SLAConduct back up site inspections for Telesales functionBuilding a harmonious and service orientated relationship with clientsIdentify and resolve customer training queries and concerns within 24 hours response timeReport weekly activities on weekly call reports in line with training plannerReporting on activities, submission of daily, weekly and monthly reports, as required for sector(s)Weekly submission of customer documentation and training records to sector administratorEnsure customer OPS manuals are kept up to date with all completed trainingManage fuel expenses and planning tripsEquipment installationsMaintenance and repairs to equipmentTroubleshooting, dosing units and dispensing system.Ensure preventative maintenance, by servicing, testing and troubleshooting on various equipment.Responsible for cleaning and restoration of equipment that was returned from lost accountsPrepare, Maintain and repair Equipment that is stock and at Depot StoreroomsRecord keeping and feedback on all call outs and assigned tasksReporting of any infield issues experienceMaintain toolbox inventory and keep toolbox and neat and tidy condition, submit monthly toolbox inventory sheetWeekly washing and cleaning of vehicleMonthly vehicle inspection sheet, to be signed off and submitted to the Depot SupervisorManage fuel expenses and planning tripsMaintaining vehicle maintenance, licensing and adherence to Road traffic legislationPersonal growth and development by continuous self- analysis and attending enrichment programs (Time Management, Communication skills, presentation skills, technical skills, product knowledge, market research and knowledge of competitors etc.)Implementation and adherence to company policies and proceduresReporting on activities, submission of daily, weekly and monthly reports.Submission of customer documentation and reports as requiredUpdating customer informationCompletion of EOL on installationKey Skills Enthusiastic and Self-drivenAbility to plan manage time effectively and efficientlyCommunication (Listening, oral, oral presentation, written)Work Standards (Setting high goals or standards of performance for self and organization)Tolerance for Stress (perform under pressure)Energy (maintain a high activity level)Technical Trouble ShootingAdministrative Orientation (personal satisfaction from administrative performance and responsibilitiesIntegrity (maintaining social, ethical and organizational norms in job
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzY4NjIzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1169856&xid=1109_68623
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The successful candidate of this newly created position will be responsible for growingand developing the business insurance portfolio.The key outputs for this role are as follows:? New Business sales? Client service and management? High level performanceThis Commercial Advisor: Face to Face Distribution must align themselves with the culture and values of Awesome Service, Passionate, Honest, Human, Dynamic andRecognition.Qualification and Experience:Essential: ? Completed Matric or National Senior Certificate? 60 FAIS credits/Full Insurance Qualifications (depending on Dofa)For applicants that have been working in a financial services industry prior to December2010,preference will be given to applicants with their Financial Services Board RegulatoryExams (RE1) completed. Applicants without prior financial services sales experiencewill not be prejudiced by this requirement.If you worked in the financial services industry prior to December 2011, selling andprovidingfinancial advice to clients. You would need to have completed the 30 FAIS creditsnecessary forpersonal lines or 60 FAIS credits for commercial insuranceRequirements:? Must have your own reliable transport? Valid code B drivers license? 2 years insurance external sales experienceResponsibilities:? Build your own insurance portfolio by:o Being able to prospect for new clients through networking, Cold calling and doordoor canvasing for new businesso Effective communication with both internal stakeholders and clients.o Conduct a comprehensive risk evaluation for the client.o Providing solutions to clients by selling short term products alignedto the needs of the client.o Drafting, tracking and measurement of your personal business plan.? Providing on-going service and support to your individual client base (amendments,renewals, claims etc.).? Retention of existing business including renewal discussion in line with FAIS? Developing internal/external relationships with clients.? Continuous building of your client base hence securing future income.? Keeping abreast with the commercial insurance market changes and developments.? Achieving/Exceeding targets consistently? Providing feedback to line management when requested.? Attending all weekly and adhoc team meetings.? Working closely with internal stakeholders that is, underwriting/actuarial, claims aswellas surveying.? Adhering to all quality standards and measures in place.Competencies:? Self-starter? Communication (verbal and written) in English? Numerical & mathematical skills? Team supervisory skills? Confident and enthusiastic self-starter who can take initiative? Must be able to work independently as well as part of a team - balances team andindividual responsibility, provides and accepts feedbackhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc1NDE4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192970&xid=1109_75418
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Legal Advisor (JB1459) Pinetown, Durban R18000 R20 000 per month Kontak Recruitment is currently sourcing and recruiting for a Legal Advisor vacancy based in Pinetown, Durban, KZN. The Legal Advisor is responsible for ensuring and maintaining legal and regulatory requirements of the company in respect of all commercial matters, corporate law, companys act, and fulfilment of the companys regulatory requirements. The Legal Advisor is responsible for drafting and vetting of contracts from inception, providing well-reasoned legal opinions, responsible and sustainable researched and well thought processing. Responsible for assisting the Board and its Committees to facilitate business and ensuring corporate compliance in terms of the Companies Act and relevant legislative requirements. Train and support the Directors, Executive Committee Members, and other relevant stakeholders by providing advice and support to key stakeholders with regards to the relevant statutory governanceRequirements of the Legal Advisor: Relevant qualification and LLB (A Business qualification will be advantageous)Minimum 3-4 years of post-admission as a currently admitted attorney.Excellent knowledge of all relevant Acts and legislationMust be an admitted Attorney or Advocate of the High Court in South AfricaBroad level of legal experience particularly in South African company law with a corporate commercial environment, is a requirement.Planning and organizing competenciesMeticulous attention to detail.Excellent communication skills especially verbal and written English.Certify in the integrated report whether the organisation has filed required returns and notice in terms of the Company Act, and whether all such returns and notices appear to be true, correct and up to date.Ability to function in a highly pressurized environment.Proactively build and develop internal and external networks.Portrays professional image of self and role.Strong commercial contract drafting skills.Fully proficient in MS Office and Adobe SuiteCompany Secretarial and Compliance Manage and maintain the statutory records for the Group.Proactively research and advise on the impact of relevant legislation on the business and possible impact on the business.Review and recommend payments to relevant service providers.Maintain statutory registers and records.Attend to any ad hoc requests by the Company Secretary.Legal Advise on, draft and/or review legal agreements for the Group.Conduct contract negotiations with customers, vendors and other third parties.Apply for, protect, and maintain the Intellectual Property and Trademark rights of the Group.Coordinate and advise on all legal matters.Identify and minimise legal risks throughout the Group in conjunction with the Risk Management Team that you will establish and maintain to ensure effective and appropriate verbal and written com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzU4MjYyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1123371&xid=1109_58262
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Seeking a General Foreman with buildings projects experience for a position with a construction company in Durban.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzUzNzg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1130486&xid=1109_53789
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Outbound Telesales Agents wanted for sales team in Westville, Durban. We are expanding with the aim of massive growth and expansion of our Sales Department. We have serval call centre sales postions available and require candidates with varied levels of experience ranging from matriculants to seasoned sales professionals. Join our team today, check if you meet the following requirements:1. Matriculant2. Sales / Telesales Experience (Inbound or Outbound 6 months+ advantageous) 3. Reliable Transport to Westville, Durban. 4. Immidiate availability. Position Objective: Increase customer base by selling/marketing financial products telephonically within a contact centre environment. Build strong customer relationships to ensure repeat business. Provide efficient, outstanding customer service. Recieve internal training on how to effectivly run a team and apply acquired skills and training towards building a solid sales team of your own. Perks Include:Above market income; Uncapped commission, Cash performance bonus, Leadership training and internal growth opportunities.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc1NDcyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192940&xid=1109_75472
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