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Results for jobs technical support in "jobs technical support" in Jobs in South Africa in South Africa
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Our client, a well-established IT solutions provider based in the Northern suburbs of Johannesburg, is seeking a Technical Support Engineer to provide enterprise-level technical assistance to customers. The successful candidate will be responsible for diagnosing and troubleshooting software and hardware issues, resolving technical problems within agreed time limits, and delivering timely and accurate support across a range of customer environments.This role includes providing remote and onsite support, configuring operating systems, resolving network-related issues, and ensuring that technical problems are properly logged, managed, escalated, and followed through to resolution. The position requires a customer-focused professional who is able to communicate technical information clearly, maintain strong client relationships, and provide a consistently high standard of service. Key Responsibilities:Taking ownership of customer issues reported and seeing problems through to resolution.Researching, diagnosing, troubleshooting and identifying solutions to resolve software and hardware issues.Diagnosing and troubleshooting technical issues, including account setup and network configuration.Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.Tracking computer system issues through to resolution within agreed time limits.Guiding clients through a series of actions, either via phone, email or chat, until a technical issue is resolved.Providing prompt and accurate feedback to customers.Referring to internal databases or external resources to provide accurate technical solutions.Ensuring all issues are properly logged.Prioritising and managing several open issues at one time.Following up with clients to ensure their IT systems are fully functional after troubleshooting.Preparing accurate and timely reports.Documenting technical knowledge in the form of notes and manuals.Maintaining positive relationships with clients.Going onsite to assist customers as required. Remuneration:Market-related salary depending on qualifications and experience Qualifications:Relevant degree and certifications in Microsoft, VMWare, HP, Dell and Sophos. Experience Required:Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or in a similar role.Hands-on experience with Windows, Linux and Mac OS environments.Experience diagnosing and troubleshooting basic technical issues.Familiarity with remote desktop applications and help desk software.Experience providing both remote and onsite technica
https://www.jobplacements.com/Jobs/T/Technical-Support-Engineer--IT-Solutions-Provider-1276625-Job-Search-3-30-2026-3-22-30-PM.asp?sid=gumtree
2d
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Senior IT Support TechnicianProvide advanced technical support and mentor junior team members. Edenvale | R30,000 R40,000About Our ClientOur client operates within a technical support and services environment, delivering IT solutions and support to a range of clients. Their focus is on maintaining reliable systems, resolving technical issues, and supporting ongoing client infrastructure needs.The Role: Senior IT Support TechnicianThis role is responsible for delivering advanced technical support, handling escalated helpdesk queries, and mentoring junior technicians. The position requires strong technical knowledge across core IT systems, the ability to troubleshoot effectively, and a commitment to continuous learning. The role is based on-site in Edenvale with travel required to client sites when needed.Key ResponsibilitiesDemonstrate a minimum of 5 years experience in IT support or a similar role.Provide Tier 3 helpdesk support and resolve escalated technical issues.Support and maintain Microsoft 365 environments.Manage and support Sophos firewall solutions.Mentor and guide junior technicians.Troubleshoot and resolve complex infrastructure and system issues.Support client environments both remotely and on-site.Travel to client sites as required.About YouMinimum 5 years experience in IT support.Strong knowledge of Microsoft 365 and Sophos firewalls.Experience in Tier 3 helpdesk support.Solid understanding of core IT technologies and concepts.Continuous learner with the ability to build knowledge from foundational to advanced levels.Own reliable vehicle and valid drivers license.Ability to work on-site in Edenvale and travel when required.
https://www.jobplacements.com/Jobs/S/Senior-IT-Support-Technician-1277327-Job-Search-4-1-2026-10-19-45-AM.asp?sid=gumtree
12h
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Job PurposeTo provide effective technical advisory and support services to branches, dealerships, and customers by diagnosing technical issues, conducting failure analysis, and implementing corrective action plans. The role aims to ensure high levels of vehicle reliability, customer satisfaction, and compliance with required standards through continuous technical support, audits, reporting, and strong stakeholder relationships within the dealer and customer network. Job DescriptionProvide technical advisory support to branches, dealers, and clients.Travel within South Africa and cross-border at short notice when required.Develop and maintain strong working relationships with branches, dealerships, and clients.Attend and participate in technical meetings.Conduct technical failure analysis and compile detailed technical reports with recommendations and corrective solutions to reduce repeat failures.Ensure compliance with internal and external audit requirements.Maintain, monitor, and improve maintenance operating processes and procedures within the dealer network.Conduct internal audits and provide guidance, support, and corrective solutions in identified areas of non-compliance.Liaise with technical supervisors and aftersales management regarding all relevant technical matters.Visit customers as required to provide on-site technical support.Develop and implement action plans to address and resolve technical issues.Perform additional duties reasonably required by management.Ensure all tasks are carried out in accordance with required operational and quality standards.Maintain strong customer orientation and adapt communication to different client personalities and environments.Minimum Requirements:MatricMinimum 2 years experiences in similar roleDiesel Trade Test CertificateTechnical background in the motor industry will be an advantageCode 14 LicensePersonal Attributes:Strong Communication SkillsTrustworthiness & ReliabilityTeam PlayerConfident and proactive approach-anticipates issues and requirementsRead and Write English
https://www.jobplacements.com/Jobs/T/Technical-Advisor-Agent-Isando-1257228-Job-Search-03-28-2026-00-00-00-AM.asp?sid=gumtree
4d
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Education:A degree or diploma in computer science, information technology, or a related field is preferred.Relevant IT certifications, such as CompTIA A+, Network+, Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), or equivalent, are highly desirable.Requirements:At least 3 years of experience in a similar technical support role, preferably in an enterprise environment.Strong troubleshooting skills with the ability to identify and resolve hardware, software, and network issues.Experience in maintaining and troubleshooting Microsoft Windows Server and client operating systems, Microsoft Exchange, Active Directory, and Microsoft Office applications.Knowledge of networking concepts, protocols, and technologies, including TCP/IP, DNS, DHCP, VPN, VLANs, and wireless networking.Excellent communication and customer service skills, with the ability to communicate technical information to non-technical users.Ability to work independently and as part of a team.A valid drivers license and reliable transportation.Responsibilities:Provide on-site technical support to end-users in person and via remote access tools.Troubleshoot and resolve hardware, software, and network issues.Maintain the network infrastructure, including switches, routers, firewalls, and wireless access points.Manage documentation, including system configurations, network diagrams, and user manuals.Liaise with third-party vendors to coordinate hardware repairs, software updates, and other technical support.Ensure compliance with IT policies, procedures, and security standards.Participate in IT projects, such as system upgrades and new software deployments.Monitor and maintain backups and disaster recovery procedures.After hours standby on a rotation schedule.If youre ready to take the next exciting step in your career, apply now!
https://www.jobplacements.com/Jobs/S/Supprt-Engineer-1275349-Job-Search-03-25-2026-10-22-20-AM.asp?sid=gumtree
7d
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Intermediate IT TechnicianJoin a team as an Intermediate IT Technician focusing on Microsoft 365 environments and technical support.East Rand (Johannesburg) | R18 000 - R22 000About Our ClientThe client is seeking an Intermediate IT Technician to join their technical operations. The business requires a candidate with a stable job history and specific Microsoft certifications.The Role: Intermediate IT TechnicianThe purpose of this role is to provide technical support and administration within Microsoft 365 and networked environments. The role contributes to the business by maintaining identity, security, and endpoint administration while ensuring reliable IT operations. The main focus areas include Microsoft 365 administration, networking, and ERP technical support.Key ResponsibilitiesProvide 5 years of experience with a stable job history of at least 3 years per company.Administer Microsoft 365 environments, including Identity, Access, and Information Security.Manage Teams, Messaging, and Endpoint administration.Maintain DHCP, DNS, and Active Directory services.Execute PowerShell scripting for task automation and system management.Utilize A+ and N+ knowledge to support network and hardware requirements.Support Fortinet Firewalls and accounting/ERP systems, including Pastel, Sage 300, and Business Central.About You5 years of experience in IT technical roles.Minimum of 3 years tenure at previous employers.Valid drivers license and own transport.MS-102: Microsoft 365 Administrator certification.Microsoft Certified: Identity and Access Administrator Associate.Microsoft Certified: Information Security Administrator Associate.Microsoft 365 Certified: Teams Administrator Associate.Microsoft 365 Certified: Messaging Administrator Associate.Microsoft 365 Certified: Endpoint Administrator Associate.Technical skills with Fortinet Firewalls (Beneficial).Experience with Pastel Accounting, Sage 300 ERP, or Microsoft Business Central ERP (Beneficial).
https://www.jobplacements.com/Jobs/I/Intermediate-IT-Technician-1276658-Job-Search-3-31-2026-6-13-38-AM.asp?sid=gumtree
2d
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2nd Line Technical Support EngineerProvide technical support and advanced diagnostics for residential and business fibre internet clients.Johannesburg. Fibre Internet / ISP / Networking industry. R14 000 - R18 000.About Our ClientThe company operates in the fibre internet, ISP, and networking industry. It provides residential and business fibre connectivity, LAN networking, routers, and VoIP services.The Role: 2nd Line Technical Support EngineerThis role exists to take ownership of escalated support requests and perform advanced diagnostics to ensure high levels of customer satisfaction. It contributes to the business by resolving complex issues related to fibre, routers, and VoIP services while maintaining service level agreements. The main focus areas include remote troubleshooting, ticket management, and providing on-site technical support for connectivity and networking infrastructure.Key ResponsibilitiesProvide 3+ years of technical support experience within the ISP, fibre internet, or networking industry.Deliver 2nd line technical support for fibre internet connectivity, LAN, and router issues via phone and remote access.Manage and document the full lifecycle of support tickets using the Halo Helpdesk system within defined SLA timeframes.Conduct onsite visits to homes, estates, and businesses to perform LAN assessments and install network equipment.Configure and troubleshoot WAN and Wi-Fi routers, addressing DHCP, latency, and packet loss problems.Coordinate with Fibre Network Operators to log, track, and escalate fibre line or ONT faults.Provide basic troubleshooting and support for VoIP systems.Perform mandatory after-hours support and travel for on-site support in Gauteng.About You3+ years of technical support experience.Experience in ISP, fibre internet, or networking environments.Experience providing both remote and on-site technical support.Technical proficiency in TCP/IP networking, router configuration, and DHCP troubleshooting.Valid drivers license and own reliable transport.Willingness to travel for on-site support in Gauteng and work mandatory after-hours support.Strong analytical skills with the ability to manage multiple tickets simultaneously.Excellent communication skills, customer-focused mindset, and high attention to detail.Ability to work independently.
https://www.jobplacements.com/Jobs/A/2nd-Line-Technical-Support-Engineer-1274421-Job-Search-3-23-2026-10-37-14-AM.asp?sid=gumtree
9d
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?Junior Internal Sales RepresentativeManage the full sales cycle and technical support for chilled water fan coil units while evolving into a specialized product expert.Midrand, Gauteng. R10 000 - R15 000.About Our ClientThe company focuses on chilled water fan coil units. It provides technical support, electrical wiring assistance, and hands-on heater installations for these products.The Role: Junior Internal Sales RepresentativeThe purpose of this role is to manage the full sales cycle and provide technical support for chilled water fan coil units. It contributes to the business by handling inquiries and quotations, performing hands-on installations, and driving departmental growth through active client engagement.Key ResponsibilitiesHandle inquiries and quotations for chilled water fan coil units.Provide electrical wiring assistance.Perform hands-on heater installations.Manage the full sales cycle for products.Engage with clients to drive departmental growth.Provide technical support to customers.Work with hands to complete physical tasks.Develop specialized product expertise over the long term.About YouElectrical or Mechanical qualification is advisable.Sales experience is advisable.Ability to work with hands.
https://www.jobplacements.com/Jobs/J/Junior-Internal-Sales-Representative-1276880-Job-Search-3-31-2026-10-54-22-AM.asp?sid=gumtree
12h
Job Placements
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K2 Recruit is partnering with a specialist managed services provider to recruit a motivated and technically inclined Level 1 Support Technician to join their Networks & IPTV support team. This role is based in office in Century City, Cape Town and will focus on supporting WiFi networks, switching infrastructure, and IPTV platforms within enterprise and hospitality environments.This opportunity is well suited to a support engineer with a solid technical foundation who is eager to grow within a structured IT and IPTV environment. The successful candidate will deliver first-line technical support, perform initial configuration and troubleshooting, and escalate more complex issues while maintaining high service delivery standards.Key ResponsibilitiesTechnical Support & TroubleshootingProvide Level 1 support for WiFi networks, switching infrastructure, and IPTV platforms.Perform basic fault-finding on network connectivity and IPTV-related issues.Monitor system alerts and respond to incidents in line with defined SLAs.Escalate unresolved or complex issues to Level 2 support with clear diagnostics and documentation.Networking & InfrastructureAssist with basic switch configuration, including VLANs, ports, PoE, and basic QoS.Support and troubleshoot WiFi access points and controllers.Work with enterprise-grade networking hardware such as Ruckus, HPE, Aruba, and similar vendors.Perform basic network health checks, including connectivity, cabling, and device status.IPTV & TV ConfigurationSupport IPTV platforms such as Hoist and LG Pro:Centric.Assist with TV provisioning, configuration, and channel testing.Perform basic IPTV troubleshooting, including signal loss, freezing, and channel mapping issues.Support hotel-room TV setups and basic middleware checks.Customer Support & Service DeliveryDeliver professional, customer-focused first-line technical support.Communicate clearly with clients regarding issues, progress, and resolutions.Log, update, and close support tickets accurately within the service management system.Adhere to defined processes, SOPs, and escalation procedures.Documentation & Continuous ImprovementMaintain accurate ticket notes and resolution documentation.Contribute to knowledge base articles and troubleshooting guides.Learn from escalated incidents and assist with service improvements.Support the maintenance of as-built documentation. Required Skills & Experience2–3 years’ experience in an IT support or service desk environment.Working knowledge of:TCP/IP ne
https://www.jobplacements.com/Jobs/L/Level-1-Support-Technician--Networks-1276866-Job-Search-03-31-2026-07-00-15-AM.asp?sid=gumtree
2d
Job Placements
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Technical Coordinator Montague Gardens, Cape Town - Salary: R20,000 R25,000 CTC (depending on experience)A well-established technical services business is seeking a highly organised Technical Coordinator to support a busy technical department. You will need to be proactive, detail-focused, and comfortable supporting technical teams in a fast-paced environment.Key duties include:First point of contact for clients (callouts, spares, product queries)Coordinate between Technical, Accounts & ProductionPrepare/manage job cards, inspections, and technician paperworkSchedule repairs/maintenance and arrange site equipmentManage and quote on SLAs; set up meetings and minutesHandle Pastel admin and electrical inventory (orders, GRNs, BOMs, stock control, monthly stock takes)Assist with logistics/cross-border documentation when neededRequirements:5+ years admin experiencePastel Accounting + inventory experienceStrong MS Office and PC skillsFluent in English & AfrikaansReliable, proactive team player with sober habitsValid drivers licence and own transportBusiness/Office Admin qualification is advantageousHours: 07:3016:30 (MonThu) | 07:3014:00 (Fri)Criminal, medical and credit checks apply.
https://www.jobplacements.com/Jobs/T/Technical-Coordinator-Montague-Gardens-Cape-Town-S-1277772-Job-Search-4-2-2026-9-37-28-AM.asp?sid=gumtree
12h
Job Placements
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Key Responsibilities:Manage the helpdesk and provide professional technical support to customers.Set up and update new customer systems.Maintain and update UNMS devices daily.Perform stock control and track field inventory.Record installations and repairs on Google Calendar/OneNote.Stay current with broadband technology developments.Conduct on-site service calls safely and responsibly.Maintain tools and equipment in good working condition.Provide clear instructions to customers on using routers and services.Test and troubleshoot equipment and infrastructure issues.Remove or replace equipment after service cancellations or changes.Conduct site surveys for potential customers.Follow health and safety regulations and conduct weekly tool talks.Collaborate with team members and assist management with ad hoc tasks. Basic Qualifications:Valid drivers license.Proven experience in broadband, networking, or technical support.Good understanding of routers, wireless technology and internet systems.Strong communication and problem-solving skills.Ability to work independently and in a team.Physically capable of climbing ladders and working in confined spaces. Additional Information:Use of the company vehicle for business purposes only
https://www.jobplacements.com/Jobs/T/Technical-Support-Technician-1228939-Job-Search-03-30-2026-00-00-00-AM.asp?sid=gumtree
3d
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