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Supprt Engineer
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4 days ago30 views
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General Details
Location:
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Education:
If youre ready to take the next exciting step in your career, apply now!
- A degree or diploma in computer science, information technology, or a related field is preferred.
- Relevant IT certifications, such as CompTIA A+, Network+, Microsoft Certified Systems Engineer (MCSE), Cisco Certified Network Associate (CCNA), or equivalent, are highly desirable.
- At least 3 years of experience in a similar technical support role, preferably in an enterprise environment.
- Strong troubleshooting skills with the ability to identify and resolve hardware, software, and network issues.
- Experience in maintaining and troubleshooting Microsoft Windows Server and client operating systems, Microsoft Exchange, Active Directory, and Microsoft Office applications.
- Knowledge of networking concepts, protocols, and technologies, including TCP/IP, DNS, DHCP, VPN, VLANs, and wireless networking.
- Excellent communication and customer service skills, with the ability to communicate technical information to non-technical users.
- Ability to work independently and as part of a team.
- A valid driver's license and reliable transportation.
- Provide on-site technical support to end-users in person and via remote access tools.
- Troubleshoot and resolve hardware, software, and network issues.
- Maintain the network infrastructure, including switches, routers, firewalls, and wireless access points.
- Manage documentation, including system configurations, network diagrams, and user manuals.
- Liaise with third-party vendors to coordinate hardware repairs, software updates, and other technical support.
- Ensure compliance with IT policies, procedures, and security standards.
- Participate in IT projects, such as system upgrades and new software deployments.
- Monitor and maintain backups and disaster recovery procedures.
- After hours standby on a rotation schedule.
If youre ready to take the next exciting step in your career, apply now!
https://www.jobplacements.com/Jobs/S/Supprt-Engineer-1275349-Job-Search-03-25-2026-10-22-20-AM.asp?sid=gumtree
Id Subtitle 1353179555
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Job Placements
Selling for 1 year
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This role ensures that IT:Enables business operations seamlesslySupports rapid organisational growthMaintains strong cybersecurity and governanceAligns with network and technology strategy Critical OutputsIT Infrastructure & OperationsOversee all IT infrastructure, including:Servers (on-prem & cloud)Networks (LAN/WAN, Wi-Fi)End-user devicesEnsure high system availability and performanceManage uptime, backups, and disaster recovery IT Service Delivery & SupportLead the IT support function (helpdesk/service desk)Ensure:Fast incident resolutionStrong user experience across the businessImplement and track SLAs for IT support Cybersecurity & Risk ManagementImplement and maintain:Security policies and controlsAccess management and identity controlsManage:Firewalls, endpoint protection, and monitoring toolsLead response to security incidents and vulnerabilities Systems & Applications ManagementOversee business-critical systems:ERP / finance systemsHR systemsCollaboration tools (e.g. Microsoft 365)Ensure integration, performance, and reliability Vendor & Asset ManagementManage IT vendors and service providersNegotiate and oversee:ContractsSLAsPerformance deliveryMaintain IT asset registers and lifecycle management IT Strategy & ProjectsSupport execution of IT strategy aligned to business growthLead IT projects such as:Office expansions / relocationsSystem upgrades and migrationsCloud adoption initiatives Governance, Compliance & ReportingEnsure compliance with:POPIA and data protection requirementsInternal IT governance frameworksMaintain:IT policies and proceduresAudit-ready documentationProvide regular reporting on IT performance and risks Team LeadershipLead and develop IT team membersBuild a responsive, service-oriented IT cultureManage performance, capacity, and skills development RequirementsBachelors Degree in:Information TechnologyComputer Science or related fieldMicrosoft / Azure certification Relevant certifications advantageous:ITILCisco / NetworkingCybersecurity certificationshttps://www.executiveplacements.com/Jobs/I/IT-Manager-1274274-Job-Search-03-23-2026-04-10-19-AM.asp?sid=gumtree
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