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We are seeking a high-energy, detail-oriented professional to join our team in Umhlanga to manage the critical journey from initial customer contact to final delivery. This role is perfect for someone who thrives on juggling multiple priorities while maintaining a "customer-first" attitude. The Role at a Glance: * Salary: R20k+ CTC (including benefits). * Leave: 15 days per annum. * Start Date: Immediate (Replacement needed by March 25th). * Location: Based in Umhlanga. Only relevant job matching CVs will be considered. Please send your CV to Aimee Wheeler to: goldstarrecruit1@gmail.com Key Responsibilities: Sales & Customer Excellence * Order-to-Cash Management: Manage the full lifecycle of orders, including processing email and Shopify orders via QuickBooks, capturing payments, and issuing credits or invoices for add-ons. * Assist in coordinating & planning production of orders in managing customers orders to final delivery process. * Client Relations: Act as the primary point of contact for corporate and retail clients, providing status updates, sending mock-ups, and managing walk-in customers. * Business Growth: Proactively follow up on quotations and call on existing and new customers to drive order placement. Production Planning & Operations * Production Synergy: Update production planners for Paul and Dispatch, and "chase" production on urgent orders to ensure deadlines are met. * Logistics Mastery: Book local and international courier collections (Bob Go, TUNL, DHL) and handle complex export documentation, including SADC and export declaration forms. * Quality Control: Check and approve engraving and embossing artwork before items move into production. Administrative Oversight: * Account Management: Set up new wholesale and retail accounts on Shopify and complete vendor supplier forms. * Financial Tracking: Perform monthly reconciliations for key accounts and chase pending payments to release orders. Requirements: * Must be a team player with the ability to assist colleagues on WhatsApp and email. * Proficiency in MS Office, QuickBooks and Shopify is highly advantageous. * Experience in international shipping and customs documentation. * Ability to work in a fast-paced environment and handle returns/exchanges according to company policy.

Umhlanga

Junior Short Term Insurance Administrator/Financial Para-Planner – R18 000.00 per month

Umhlanga Specialist Financial Advisory firm is searching for an enthusiastic and skilled Financial Paraplanner to join our young dynamic team. Our firm specializes in providing financial advisory services tailored specifically to the healthcare sector, offering a comprehensive range of solutions to our diverse client base. Requirements:- Relevant qualifications in financial planning and short-term insurance advantageous.- At least 2 - 3 years experience in the financial planning industry, specifically short-term insurance.- Knowledge of Sanlam/PPS/MUA as well as Investment product knowledge will be advantageous.- Thorough understanding of current FSCA legislation.- Strong analytical skills to facilitate the identification of needs and the matching of appropriate solutions. FNA/ROA skills.- High degree of client and product provider engagement and communication skills.- Assist in the preparation of financial planning proposals and presentations for clients. Review client accounts and make recommendations for adjustments or enhancements to their financial plans.- Compile and submit advice containers to compliance officers. - Exceptional attention to detail and analytical skills with a structured and planned approach to work.- Sound computer skills Excel, Word, Email and Financial Planning software.Your working hours will be from 8:00am to 5:00pm, starting package from R18 000.00 per month CTC depending on existing qualifications and experience. The position comes with pension fund benefits, travel allowance and medical aid contributions.Due to the sensitive nature of our financial advisory environment and internal security protocols, applicants are requested to include a recent professional photo with their CV for identification purposes. Firm is located in Umhlanga opposite Gateway.To Apply, Email: umhlangafirm@gmail.com All personal information will be handled strictly in accordance with the Protection of Personal Information Act (POPIA) and will be used solely for recruitment and compliance purposes. If you don’t get feedback within two week, consider your application unsuccessful.

Umhlanga

Creative Lead (Personalization & Laser Engraving Specialist)

Location: Durban North, KZNExperience: 3–5 YearsStart Date: ImmediateRemuneration: Competitive Market-Related Salary + BenefitsPlease submit your CV to:Aimee Wheeler - goldstarrecruit1@gmail.com Role OverviewWe are seeking a hands-on Creative Lead to head our Personalization and Design team. This role sits at the intersection of graphic design and technical production. You will manage and work within a small, skilled team—including yourself a laser engraving specialist, a heat press, an embossing machine and an embroidery machinist—to transform client design briefs into high-quality, personalized goods.The ideal candidate is a creative problem-solver who enjoys seeing a digital design come to life on physical materials like leather, fabric, and hardware.Key ResponsibilitiesTeam Leadership: Supervise and mentor a small creative production team to ensure deadlines and quality standards are met.Design & Execution: Translate design briefs into production-ready files for laser engraving, embossing, and embroidery.Technical Operation: Manage, oversee and execute the setup and operation of laser engraving and embossing machinery.Workflow Management: Manage the end-to-end personalization process, from initial concept to the finished physical product.Quality Control: Ensure every personalized item meets the premium aesthetic standards of the brand.Innovation: Stay updated on design trends and technical techniques to improve our personalization offerings.Requirements & SkillsExperience: 3–5 years in a graphic design or production-led creative role.Software Proficiency: Expert knowledge of CorelDRAW (preferred) or similar vector-based software (Adobe Illustrator).Administrative Skills: Strong proficiency in MS Office (Excel and Outlook are essential for workflow tracking).Technical Aptitude: Previous experience with laser cutters, engravers, or embossing equipment is highly advantageous.Detail Oriented: An "eagle eye" for alignment, font kerning, and material reactions to heat/pressure.Communication: Ability to lead a team and communicate clearly with internal stakeholders regarding design feasibility.Personal AttributesA "can-do" attitude with the ability to work under pressure in a fast-paced environment.A passion for craftsmanship and high-end finished goods.Strong organizational skills to manage multiple custom orders simultaneously.How to ApplyPlease submit your CV to:Aimee Wheeler - goldstarrecruit1@gmail.com

Umhlanga

Debt Review Administrator

We are the leading Debt Review company in South Africa, recognized as the top National Debt Review company at the Annusl Industry Awards in 2024 & 2025 by our industry peers, after consistently ranking in the top 5 for the past five consecutive years. Our mission is to serve South African consumers who are struggling with debt, as we work with them to achieve financial freedom. We are looking for an energetic, customer centric and seasoned Debt Review Administrator to join our vibrant administration team. TECHNICAL CRITERIA / SKILLS - Matric with Math/Math Literacy - Minimum of 3 years plus exposure in a debt review administration environment is essential, and non negotiable for this role - MS Office proficiency at intermediate to advanced level is a prerequisite - Fluent in English plus any other official language/s - Good communication skills and an engaging telephonic manner. - Excellent work ethic Key job outputs / tasks / responsibilities 1. SUSPENSIONS (Form 17.W) Receiving Suspension Requests: Receive client suspension requests from internal departments due to non-payment. Update client file status to Suspended on Finwise and relevant systems. Processing Suspensions: Generate and issue Form 17.W to all creditors. Update NCR DHS indicators to reflect suspension status. Conduct client callbacks regarding suspended files. 2.. CANCELLATIONS Receiving Cancellation Requests: Receive cancellation instructions from the Collections Department. Processing Cancellations: Verify client details and ID on NCR DHS. Cancel client files on Finwise where applicable. Issue and send Form 17.W where required. Conduct callbacks for cancelled files. 3. REJECTIONS [amended to status B”](NCR) Processing Rejections: Receive rejection notifications from Debt Counsellors. Cancel client files on Finwise. Issue and distribute Form 17.2 rejection notices to creditors and credit bureaus. 4. COURT ORDERS [Amended to status “G” (NCR) Court Order Administration: Receive Notices of Intention (NOI). Submit required documentation to the NCR. Update DHS status to “G” or “G1” accordingly. 5. REINSTATEMENTS Reinstate clients from Completed status on DHS (including F1, F2, and G statuses). Ensure accurate system updates and compliance with NCR requirements. 6. CLIENT ASSISTANCE & SUPPORT Telephonic Support: Assist clients with portfolio and payment queries. Provide guidance on clearance procedures and debt review processes. Client Walk-Ins: Assist walk-in clients with suspensions, cancellations, and Form 19 queries. 7. REGULATORY & ADMINISTRATIVE RESPONSIBILITIES Issue Form 19 and send certified copies to relevant parties. Issue Form 17.7 to decline transfer requests on DHS. Update NCR DHS daily (deceased, settled, completed statuses). Attend to call logs and callback requests for suspended clients. Process paid-up letters and legal documents (e.g., Legal Wise, Life Power). Manage and respond to emails received across debt counsellors from all entities within the Group. On offer is an above market related salary and the opportunity to be part of an award-winning team making a difference in the lives of ordinary South Africans every day. If you meet all the above requirements, please submit a detailed CV, your minimum salary expectation and availability to start, to: Raania at pda5@dcexperts.co.za If you are not invited for interview within 2 weeks, please accept that your application was not successful in this round. In line with POPIA, please indicate clearly in your email response if you do not want us to retain your details on our candidate database for future opportunities.

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