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1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202440
7h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Czech Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Czech and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202531
7h
SavedSave
Fixed term contract CashiersWe are looking to employ part time retail cashiersLocation - N1 CityThe role would be suitable for someone seeking part time employment or students seeking weekend and holiday work. Must understand excellent customer service standards.Please only apply if you meet the below criteria:Responsibilities- Accurate till operation (training will be provided)- Accurate cash handling- Compile daily/weekly cash up reports for head office- Ensure daily sales targets are achieved- Ensure accurate stock counts- Efficient management of stock - FIFO- Professional handling of customer queries- Maintain store standardsQualifications and Experience- Matric - Experience in working in a customer service or retail environment- Good numeracy and literacy- Excellent attention to detail- Proficient in Email and Microsoft Office (Pastel an added advantage)- Must be able to work retail hours and understand retail industry operational demands- Preference will be given to applicants living in close proximity to N1 City- Own transport highly advantageous- Trustworthy, punctual and reliable- Contactable employment references (these will be checked)All recruitment is done in line with our company EE requirements. In submitting your CV application, you consent to the review, handling, collating and processing of your personal information in line with POPI guidelines by our HR department for recruitment purposes. Only shortlisted candidates will be contacted. We reserve the right not to fill the vacancies.Please email your CV to: vacancies@polaricecream.co.za
7h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Hindi Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202542
6h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Mandarin Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Mandarin and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ho...Job Reference #: 202540
6h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Czech Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Czech and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202530
6h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Norwegian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Norwegian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ...Job Reference #: 202524
6h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Polish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Polish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:...Job Reference #: 202533
6h
1
SavedSave
We Currently looking for Human Resource Administatror
Purpose of the Position:
Provide office administrative support to the Human Resources Office.
Special Requirements or conditions
• Previous experience working in the manufacturing sector advantageous
• Knowledge of South African laws and HR compliance and Recruitment and regulations
• An understanding of, and insight into, the BCEA, LRA, OHS, EE and POPI Acts
Reports to
National Recruiter
Qualifications:
Certificate, degree, diploma or other relevant qualification relating to Human Resources
Matric Qualification
Knowledge and experience:
· Knowledge of principles and practices of office coordination
· Knowledge of basic principles and practices of record keeping
· Excellent command of the English language, including spelling, grammar and punctuation.
· Previous experience in similar role and in a manufacturing environment
· Knowledge and principles of Human Resources Practices and Recruitment
Minimum of 3 years in a similar role
Attributes (abilities):
· Demonstrate the aptitude or competence for assigned responsibilities
· Demonstrate the ability to take initiative and carry out assigned tasks to completion
· Manage time and resources well and demonstrates good organisational abilities
· Work under pressure when required and be available to work overtime when the role and responsibilities require it
· Committed, motivated and able to achieve tasks in required time frame
· Positive attitude
· Continuously pursues to improve skills through on the job or external training
· Able to prioritise important matters and act on them accordingly
· Strong interpersonal skills
EE candidates only
Send your CV, current salary and salary expectation to James Knoll
Jame@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODkwOTM1MzYzP3NvdXJjZT1ndW10cmVl&jid=1490672&xid=3890935363
7h
1
We are looking to employ an Internal Resourcer for our busy East London office.
The ideal Candidate would have recently completed their studies in Human Resources Management and now wanting to gain experience within the HR / Recruitment Sector.
Must be self-driven and energetic as we operate in a fast-paced highly pressurized environment.
Exposure to various aspects of HR, LR, IR and Recruitment processes and procedures will provide valuable experience for anyone wanting to pursue a career in the HR field.
The position will entail the following criteria:
Advertising positions on our Online Database, and the various Social Media portals available, to handle ad responseInterviewing candidates according to APSO and Company standards, for suitability based on the JobspecAdherence to the minimum Stat requirements as stipulated by the Director(s)Ensuring all candidates interviewed are loaded on to the Online Database, and Candidate Folders completed and filedEnsuring all relevant verifications have been processed for the Candidate, according to law and Company SOPReferring shortlisted, correct, updated and quality-checked CV to the Client in the Abantu Typed FormatProviding Candidates to be interviewed with correct Interview Information and relevant JobspecRegretting Candidates not suitable on application, or unsuccessful or not shortlisted by the ClientSet up call cycle system to ensure that potential candidates are followed up with on a regular basisDirect support structure to other Abantu branches as and when neededCompletion of Candidate Placed Front Covers with correct billing information and submitted to Accounts Dep.Follow-ups with placed Candidates and applicable Clients throughout the Guarantee PeriodFollow-up Feedback captured into the Perm Follow-Ups spreadsheet and submitted to Directors every monthFollow up with new Starters 1 week prior to their start date to ensure no issues with placementEnsure the Online and Internal Databases are updated with new Candidate’s information and documentsUpdating the Online Database with Job Status, closing positions and placed CandidatesAdherence to APSO regulations and processes, BCEA and LRA Legislation and Company SOP at all timesAny other required administration tasks required for the recruitment process
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDczMDUxNzgwP3NvdXJjZT1ndW10cmVl&jid=1511261&xid=3473051780
7h
1
SavedSave
Payroll Administrator
We are looking for an efficient Payroll Administrator to join our team who will be responsible for all aspects of managing employee salary data, ensuring timesheets are accurate and payments are made on time.
Payroll Administrator duties and responsibilities
Ensuring the payment of employeesIssuing Salary slipsCreating salary sheets and reportsGathering and maintaining employee recordsVerifying working hours and pay ratesTracking employee absenceEnsuring compliance with laws and regulationsHandling payment issuesAssisting the accounting departmentCollaborating with other financial personnelWorkman Compensation and Employment Equity ReportingAiding with the processing of employee data in uploading and updating employee files and information.Capturing employee banking details on VIP payrollEnsuring information is accurate and up to dateResponding to queries from employees regarding payroll, HR and administration.Assisting with weekly and monthly payroll staffManaging all department of labour reports in terms of IOD claims, UIF applications and any others that may become applicableHandling all BCM and company related queries and requirementsUniclox administration (time and attendance system)
Client related queries and questionsProcessing reports all time and attendance reports for clients.
Petty Cash and Credit Card ReconsEmployee Audit FliesFilingCapturing of all leave documentation
Payroll Administrator requirements and qualifications
Minimum of a Bachelor’s Degree in Accounting, Finance or Business AdministrationMinimum of 3 -5 years of experience in payroll office administrationKnowledge of labour legislationProficiency in MS OfficeProficiency with payroll processing software/sStrong numerical literacy and abilityExcellent verbal and written communication skillsExcellent multitasking and strong organizational skillsHighly developed attention to detailStrong time management skillsAbility to work with confidential informationAbility to prioritize tasksAbility to work under pressure
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzIzNjc0MzQ5P3NvdXJjZT1ndW10cmVl&jid=1252366&xid=2723674349
7h
1
SavedSave
Group HR Manager required for a reputable Retail/Wholesale company based in Johannesburg, Gauteng
Requirements:
5 - 10 years HR Management within the retail/wholesale industryActive involvement in group Retail StoresRecruitment of key critical roles, admin & management level roles and Manco related roles at support office and storesOnboarding and induction processes of Management and Admin placementAbility to design and review of annual training matrix for entire businessAbility to set up and manage induction and settling in reviews of new starters
Responsibilities:
SOP drafting and Implementation, in line with operational requirements, risk assessments and ComplianceManagement of unemployed and disabled learnership programs, for skills development and EE requirementsProcessing of annual license fees and follow up of renewalsCulture and Climate Development with Analysis Surveys & Implemented Organizational Structure DesignsImplementation and management of people performance reviews and improvement plansEnsuring review of employee’s skills from PM reviews and implementing skills development processes
Should you wish to apply please email your CV through to Kerry O’Hagan at Kerry@profilepersonnel.co.za
Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjg3OTM5NDk2P3NvdXJjZT1ndW10cmVl&jid=1746512&xid=3287939496
7h
1
SavedSave
Permanent – East London Head Office HR Manager required for wholesale company based in East London. You will be responsible for providing dedicated guidance and coaching to multiple managers and employees with specific focus on: HR fundamentals, talent acquisition, process training, and employee engagement, and communication, union relations.
Your role will also include:Support the delivery of HR programs and activities in a manner that promotes communication and involvement at all levels.High level HR administration, analytics and reporting.Ensure the quality, delivery and responsiveness of the HR department.Recruitment / Onboarding / Exits.Responsible for the entire Recruitment & Selection process of new staff members.Ensure applicable Approval to recruit documentation is received.Assist applicable management with the preparation of the internal/external advertisement.Support the plant training and development programme in relation to the skills development and on the job training.Drive plant communication process and support management team to improve employee morale.Drives Employee Survey actions, provide professional expertise for supervisors in creating and executing action plans.Coordinate BBBEE activities, including reporting and analytics.Represent the company at DRC (Dispute Resolution Centre) and CCMA.To assist with various HR Projects/surveys as and when required and all other tasks as assigned.
Requirements:Relevant degree/diploma with qualification in Human ResourcesAt least 5 years of industrial relations experienceAt least 5 years of generalist HR experienceExcellent understanding and working knowledge of the CCMA / Bargaining Council processesAbility to take full responsibility and accountability as per the scope of work
Please forward CV and ALL supporting documentation to, caree-lee@profilepersonnel.co.za.
Should you not hear from Profile Personnel within 14 days please consider your application unsuccessful for the vacancy. Please note all applications will automatically be added to our database for future vacancies.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODQ4NzY5MjIwP3NvdXJjZT1ndW10cmVl&jid=1280946&xid=2848769220
7h
1
SavedSave
Assist the HR manager and team with the effective running of the department by fulfilling daily HR duties.
Qualifications / Skills needed:
Must have knowledge of BCEA and LRAVIP Premier Payroll (MUST),ESS - advantageous andTimekeeping (Viper and/or T&A) – advantageousDiploma and or Degree in business administration or HR.Proficiency in Microsoft Office 365Word and ExcelStrong numerical aptitude – attention to detail very important
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTY1MjQ2MzkzP3NvdXJjZT1ndW10cmVl&jid=375191&xid=4165246393
7h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Czech Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Czech and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hours:
...Job Reference #: 202532
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Business Development Consultant
The Business Development Consultant is responsible for providing analysis of a company and its existing practices, and makes recommendations necessary for improvements. It will involve marketing and other related duties.
Major Duties:
Develop new business models for theMaintaining client relations and generation of leads throughout the Eastern Cape, client dependent.Prepare recommendations based on research already carriedAnalyze prevalent market conditions for company andReview and monitor strategies of the company as it regards sales, advertising, marketing, and other related fields ofProspect on clients Service Level Agreements at head office level for clients with National footprints.Prepare presentations for potentialEvaluate company’s competition and itsProvide leads to both the Recruitment & Selection Division and the HR Solutions Divisions.Engage in research as regards how the company can improve in itsFollow up meetings with clients – whether active or prospectiveCreate and update clientCreate networking opportunities to expand business.Negotiate contracts and licenses asAttendance of Border Kei meetings, corporate days and other respective tradeshow initiatives.Conduct research on market trends of company’s products/services.Initiate strategies and plans for the company to reduce its losses and instead achieve increased profits.Create strategies for existing accounts to generatePlay an important role in implementing products and service that will meet customer’sAnalyze company’s trends in terms of loss and develop plans and a system to correctServe as company’s representation in trade associations and other promotionalServes as company’s liaison with its personnel as it has to do with business potentials;opportunities, and problem resolution.Prepare reports as often asPrepare and provide a 30-Day Action list on a monthlyAssist in establishing company’s agency plan as it regards certain territories andGenerate leads through effective management of sales process of theEnsure satisfaction of customers including quality controls.Design and develop products, services, and tools for client
Minimum Requirements:
10 years or more Sales and Business Development Experience.Relevant Tertiary qualification would be advantageous.Human Resources and or consulting preferable.Experience in closing National deals.Extensive presentation and communication abilities.Willing to travel throughout the Eastern capehttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTUwMzY4NDk0P3NvdXJjZT1ndW10cmVl&jid=1252367&xid=4150368494
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Our client is looking to recruit a SAP HCM Administrator III to work within the Group Compensation & Benefits Services department.
The role will be based at their Head Office in Cape Town and will report to the Business Systems Analyst (SAP HCM).
Job Objectives• Payroll management• Upload management (Increases, RSI, RSB, ROAM, back pay, ETI, TOIL, Lunch Hour Flag)• Change and configuration Management• Assist with business requirements and put forward specification with benefits to business• Execute and publish reporting (monthly, weekly ad-hoc)• Projects – Administration and roll out of all projects in scope• Assists the execution of assigned project tasks in areas of demonstrated competence• Sets priorities appropriately. Ensures that work outputs are timely and of the highest quality• Assumes additional responsibilities as required• Occupies a non-management position. However, operates autonomously and receives management direction as appropriate.• Acquires additional SAP skills in cross-functional areas and enabling technologies• Reporting (monthly, weekly ad-hoc) and ensuring published within SLA• Data Analytics framework and new methods of reporting
RequirementsQualifications and Experience:• 3 - 4 years’ experience in Payroll /HR environment (Essential)• 3 year Degree/Diploma in Finance, Accounting, HR ,Information Systems or Computer Science• Certified SAP HCM Associate
Job Knowledge:• SAP HCM• Organisational Management• Personnel Administration• Time Management• Payroll• Taxation• FIORI• BCEA• Project Administration
Job Skills:• Computer literate• MS Office skills• Communication• Presentation skills• Organisation and Planning• Team membership skills• Numerical skills• Analytical skills
Essential Competencies:•Working with People•Adhering to Principle and Values•Applying Expertise and Technology
•Analysing•Presenting and Communicating Information•Writing and Reporting•Planning and Organising•Delivering Results & Meeting Customer Expectations•Following Instructions and Procedures
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTAwNDk3MTk4P3NvdXJjZT1ndW10cmVl&jid=1556626&xid=1900497198
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LetsLink Recruitment is seeking a Theatre Unit Manager to work at a private day clinic in the Northern Cape Kalahari area. The successful candidate will be responsible for overseeing the Operating Theatre Unit and ensuring compliance with professional and ethical practices. Additionally, they will monitor and ensure that nursing care and service delivery are implemented and practiced within a multi-disciplinary quality assurance team.
Key responsibilities of the role include managing HR costs to ensure cost-effective quality care, control of the asset register, managing and monitoring debtors, and managing all costs emanating from the theatre. The Theatre Unit Manager will be responsible for conducting stock management and control, ordering stock from preferred suppliers, and managing charging and billing. Other responsibilities include performing strategic planning, conducting short, medium, and long-term strategic planning with the team, and compiling an annual Theatre Strategic plan. The Theatre Unit Manager will also organize the theatre to ensure a therapeutic environment, ensure all categories of staff in the theatre implement the organizations Theatre Policies and Procedures, and conduct annual training needs analysis.
Requirements to apply:
The ideal candidate will have a relevant nursing qualification, registration with the South African Nursing Council as a Registered Nurse, and compliance with the SANC code for a Registered Nurse and all applicable healthcare legislations.A minimum of 2-4 years of managerial experience, an intermediate level of computer proficiency in a private hospital setting, and experience in clinical leadership are preferred.The Theatre Unit Manager should also have sound financial knowledge and the ability to interpret financial data and working knowledge of Microsoft Office.
If you meet the qualifications and are interested in this exciting opportunity, please submit your application today to vacancy at letslink dot co dot za or contact Gary on 011 0261907
Please view our website: letslink dot co dot za and contact Gary.
Closing date: 10 March 2023
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.
If your application is not successful, we retain your CV and ot...
https://www.ditto.jobs/job/gumtree/3183773148?source=gumtree
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Dear Potential Candidate:
Kindly read the ad in detail until the end, before sending your CV.
Do you want to be a part of a company where staff are being respected and hard work and dedication being noticed and appreciated? We offer a work environment where people can grow and based on their performance and commitment can excel within the company.
We are focussed and dedicated and work hard to ensure we meet our targets, to offer annual increases and performance bonuses. We believe that “hard work pays” and we work hard as a team to achieve our goals. Teamwork is one of our core values and we believe that teamwork helps us to grow together and create a working environment where people look out for each other.
If you are an individual who is serious about your future and personal growth, please look at the current opportunity that we have available to grow our team.
We are looking for an experienced individual to fulfil the role as a Technical Site Manager to join our dynamic Projects team. You will be required to manage installations and the teams on site. We operate in the Electronic Security and Building Systems industry and are well established within the industry.
Our market focus is: Electronic Systems including: Access Control, CCTV & Fire Detection Systems and also Network infrastructure.
We require a minimum of 5 years relevant TECHNICAL & MANAGEMENT experience in the same field, this is a definite pre-requisite. Please DO NOT apply if you do not have any technical back ground in the Security and Electronic building systems industry.
If you are aged between 30 – 45 and looking for a new exciting career opportunity, please send your recently updated detailed CV with a recent colour photo and contactable references.
Minimum pre-requisites:
• Minimum of 5 years technical and site management experience in the same industry
• Experience in building relationships with clients
• Excellent communication skills - verbal and written
• High level of attention to detail and accuracy
• Strong planning and organising skills
• Strong interpersonal skills
• Self-managed and self-motivated
• Valid driver’s license
In return for your commitment and dedication we offer:
• a 13th cheque
• Company Vehicle, Cell phone and Laptop
• Pension & disability benefits
• Market related Salary
• Internal & External Product specific training
Please apply by e-mailing a detailed professional CV with references to hr@integratek.co.za
PLEASE NOTE: This position is for Cape Town, our office is located in the Brackenfell area, please DO NOT send your CV if you do not already stay in Cape Town.
Should you not hear from us within 4 weeks, please consider your application unsuccessful. We advertise on a permanent basis to find suitable candidates to expand and grow the company.
Thank you, we look forward to your application
Responsibility:Roles & Responsibilities:
Planning and Project Implementation:
o Ensure proper pre-planning and adjust to the constant changes on site
o Follow the site installation plan of action
o Prepare site for commissioning
o Installation of equipment on site
o Ensure that handover deadlines are met
Site Management:
o Promote safe working practises and ensure safe working conditions
o Manage projects effectively and profitably (Minimize wastage of resources, equipment and cabling)
o Ensure that stock requirements are communicated daily to the stock department
o Ensure accurate commissioning of systems/sites within project budget/time limits
o Ensure high quality level of all installations and workmanship
o Provide supervision of installation team on site
o Ensure effective management of team and resources on site.
o Attend all site meetings
o Correct Technical abilities to complete installations and basic commissioning at a high standard with the focus to get the job done right the first time.
o Ensure that all Vehicles/Tools/Equipment is in working order on site and in your vehicle and that any identified issues are communicated immediately.
Project Admin:
o Detailed capturing of as-built details on site drawings.
o Timeously submit Job Cards for invoicing
o Complete and manage all Health & Safety file requirements on site.
o Detailed daily feedback of active projects.
o Provide email feedback regarding site meetings
o Inform construction supervisor of site delays via email
o Manage telephone and email enquiries in a timely, efficient and professional manner
o Ensure Internal documents are accurate, filed and up to da
o Escalate any unresolved problems or issues of importance to Management
o Ensure that all deadlines are met within the given timeframe
Thank you, we look forward to receive your updated and most recent CV.
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We are looking to employ an Operations Assistant in a Labour Environment with outstanding administrative and communication skills. An Operations assistant is expected to be a conceptual thinker with superb organizational and time management skills. You must be reliable and should accurately follow instructions with the ability to multitask and acclimatize to a fast-paced environment.
To ensure success, Operations assistants should display remarkable conflict management and decision-making skills with a solid understanding of employee relationships, staffing management, and payroll and benefits administration. Top candidates will be superb at problem-solving, efficient in scheduling, and precise in the recruitment process.
Responsibility:Key Competencies :
• Support all internal and external HR-related inquiries or requests.
• Maintain digital and electronic records of employees.
• Serve as point of contact with clients and operations management.
• Assist with the recruitment process by identifying candidates, performing
reference checks, and issuing employment contracts.
• Assist with performance management procedures.
• Coordinate training sessions and seminars.
• Perform orientations and update records of new staff.
• Enforcing of Code of Conduct initiating Disciplinary Process
• Maintaining Disciplinary Matrix
• Produce and submit reports on general HR activity.
• Process payroll and resolve any payroll errors.
• Complete termination paperwork.
• Management of teams on site
Job Requirements:
• Experience in human resources or related (essential).
• Experience in retail operations (advantageous).
• Microsoft Excel (highly competent)
• Highly computer literate with capability in email, MS Office, and related
business and communication tools.
• Effective HR administration and people management skills.
• Exposure to payroll practices.
• Full understanding of HR functions and best practices.
• Excellent written and verbal communication skills.
• Works well under pressure and meets tight deadlines.
• Fantastic organizational and time management skills.
• Strong decision-making and problem-solving skills.
• Meticulous attention to detail.
• Ability to accurately follow instructions.
Job Reference #: OPSJHBConsultant Name: Recruitment Rise Up Management
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