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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Qualifications and skills:
• Grade 12 (essential)
• Good literacy & numeracy skills (essential)
• MS Office Suite proficiency & previous experience on a PMS system
• At least 2 years’ experience in a similar role
• Effective communication skills
Responsibility:Key focus areas:
• Guest Handling & Service
• Administrative Functions
Salary: RMarket Related
2d
1
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A well-established Tourism Company requires a Reception to join their team.
Requirements:
• Experience in Hotel/Private Game Reserve/ Accommodation reception specifically
• Presentable and well – groomed
• Friendly and well spoken - Can communicate well with guests, suppliers and staff
• Professional at all times
• Hard working and use initiative
• Hands-on problem-solving approach
• The ability to remain calm under pressure
• Ability to work as part of a team, as well as independently
• Honest and trustworthy beyond approach
• Reservations experience adv.
• Own transport
Please note that only suitable candidates will be contacted.
Responsibility:Job Duties:
• Meet and greet clients, guests and others
• Answering calls and transfer calls to requested departments
• Will have to be well equipped to work on a switchboard
• Stationery stock purchase and control
• Ensure that the front entrance of the office is neat and tidy at all times
• Filing as requested
• Data capturing as requested
• Might have to work on a booking system, which would require you to be computer literate
2d
1
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A private game reserve is looking for a Receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area.
Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay.
Qualifications and skills:
Grade 12 (essential)
Good literacy & numeracy skills (essential)
MS Office Suite proficiency (recommended) & previous experience on a PMS system
At least 2 years’ experience in a similar role
Effective communication skills
Additional information:
This is a live-in position in the Ceres Karoo
Only shortlisted candidates will be contacted
Key Performance Areas:
Reception
Greet the guests on arrival by making use of their surname
Register the guest, ensuring that the necessary details are obtained, i.e. name in full, address, whether company or private booking, special rate, allowances, VIP, charge details, nationality, passport number, etc.
Allocate room according to reservations list, ensuring that this is what the guest has booked, both in terms of the room itself and the rate to be paid
Liaise or alert the ranger so that the guest’s luggage is taken to his room and the key issued
Rooming guests explaining all amenities in the room
Ensure all charges are posted and billing is correct prior to departure
Answer telephone professionally within 3 rings
Ensure messages are relayed to all HOD’s
Assist with Stock Take
Maintain cleanliness of reception desk as well as the curio shop
Ensure Welcome Cards are handwritten daily
Update Nationality Report daily
Assist guests with any queries or requests
UPSELL Activities offered at the Lodge
Adhoc
Ensure that the occupancy list is updated and copies given to the relevant department
Redirect all special enquiries to the Guest Relations Manager and General Manager
To perform any other associated and reasonable task that may be required from time to time
Standard Requirements
Maintain a neat, well-groomed appearance at all times
Wear a clean, ironed uniform and a name
Radio etiquette
Telephone etiquette
Respect his / her supervisor and be a good team player at all times
Responsibility:This position has the responsibility of dealing with guests on a daily basis.
The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments.
Key focus areas:
Guest Handling & Service
Administrative Functions
2d
1
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The Receptionist at Birkenhead House is responsible for all hotel operations, from Front Office, to the Curio shop, and crossing over into Front of House. They are our guests’ first contact, and are required to deliver on The Royal Portfolio’s Purpose, which is “To give our guests a complete experience and a perfect stay”.
MAIN DUTIES & RESPONSIBILITIES
Dealing with Guest queries and arranging assistance as needed.Prepare for arrival one day in advance; be on top of bookings made.Assist guests with information they need about services at the hotel & surrounds.Liaising all the necessary communications via telephone, email or verbal to all the applicable departments and ensuring that it is attended to timeously.Work hand in hand with the other Hotel departments.Maintain communication within the Hotel, other departments, as well as security with regards to guest’s movement,Ensuring the Front Office is staffed at all times to ensure Guests are attended to whilst browsing through the Curio Shop.Build relationships with all Guests and team members in Front Office.Ability to take initiative and make judgement calls re complaints (adequate gifting / room drops / vouchers).Constant monitoring of PMS and Guest profiling to ensure that the team is updating required information; nationalities, address, remarks, preferences, contact details, etc.Ensuring day-to-day Guest services such as admin, emails, wake-up calls etc; are all handled timeously and accuratelyTimeous execution of key responsibilities as set out by the Head of Department.Recite, understand, apply and live the Purpose and Value statement.
REQUIREMENTS & QUALIFICATIONS
Must have at least 2 years’ experience in a 5* Hotel environment.Must have at least 1 years experience in a Front Office environment.Demonstrate excellent written and verbal communication skills.Opera (Property Management System) knowledge at Operator Level; computer literacy.Ability to multitask with excellent time-management.Strong administrative experienceKnowledge of the Hermanus and surrounding areas activities, attractions and venues is essential, so living locally is a distinct advantageProven job reliability, diligence, dedication and attention to detail.Degree or Diploma in Hospitality will be an advantage.Must be flexible and willing to work shifts, weekends & public holidays.Knowledge of Hermanus & surrounding areas, attractions and other venues.
It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential if you are n...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzMyMTI0NTAxP3NvdXJjZT1ndW10cmVl&jid=1749154&xid=2732124501
2d
1
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Our client is looking for a Receptionist to join their team.
Duties and Responsibilities:
Check-in/Check Out GuestsEnsure Guests information is accurate on the Management SystemConcierge ServicesCreate a positive work environment for employees
Required Minimum Educational Qualifications/Work Experience
Diploma/Degree relevant to the field of Hospitality1-year experience in a Management role of a recognised, luxury hospitality brandDriver’s Licence
Key Skills
The ability to work collaboratively and build confidence and buy in with multiple stakeholders..Strong ability to execute capabilities.Work independentlyAccountable and able to take ownership.
Key Results Areas:
Adhering to Hotel&Spa Operational StandardsCustomer ServiceGuest Administration
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTQ4MzE1ODQyP3NvdXJjZT1ndW10cmVl&jid=374823&xid=3948315842
2d
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Hotel ReceptionistBloemfonteinR13k per monthImmediate start, flexible full time and part time positions available Are you a friendly, welcoming person? Do you have a positive attitude and willing to learn? We want to hear from you.A Hotel Receptionist would ideally:Have a positive approach to customer service and a can-do attitudeBe willing to work as part of a world class teamBe ready to learn as all training will be providedA Hotel Receptionist gets:R13k per monthFlexible working patterns to fit your lifestyle including seasonal hoursImmediate start and overtime availableEmployee discounts (50% off onsite KFC and Pizza Express to name a few)Company discounts - savings at hundreds of retailers Bonus & Incentive SchemesCareer progression from Customer Service to Management through brilliant training programmesHoliday entitlement that increases with serviceCycle to work schemeApprenticeship opportunities Free onsite parkingUniform provided - of course!Ready to become a Welcome Hotel Receptionist? Apply below now.Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business. If you share our values and our passion for great customer service, your career could be Made at our hotel.Hours are from 8am to 5pm - day shift. Monday to Saturday.Email Application to: vacancies@theconsult.co.za #TC852145
7d
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Experienced receptionist required for a hotel in Ballito.Applicant should reside in or around Ballito. Please forward your CV to:sophia@regalinn.co.za
16d
1
RESERVATIONS RECEPTIONISTSelf-Catering CollectionThis successful 5* Self-Catering Collection is looking for the perfect candidate to head up their reservations office and be the front facing, warm welcome to their guests.Personality and Competencies· Enthusiastic, friendly and well-groomed individual with sober habits to work in De Waterkant Cape Town.· The person should be passionate about working with people.· Proactive decision making and judgement· Team orientated and maintain working relationships· Ability to pay attention to detail· Be able to multi-task, exercise time management and work under pressure· Excellent English and Afrikaans written and verbal communication skills.Duties· To be fully conversant with Nightsbridge, Hotelier and Online Booking Sites.· Update establishment information on Online Booking Sites· To deal with emails from guests on a daily basis.· Follow up on bookings made and payment of outstanding deposits.· Check-in and check-out of guests.· Supervise house-keeping.· Must be flexible in working weekends and holidaysQualifications and Experience· Matric or NQF level 4 certificate· At least 2 years experience in a Hotel or Guest House will be to your advantage.· Working knowledge of Nightsbridge, Hotelier and Online Booking Sites.PLEASE EMAIL YOUR CV AND SALARY EXPECTATIONS TO: cottagesdewaterkant@gmail.com
23d
1
At Boutique Hotel, every staff member plays a vital role in shaping the exceptional experience we offer to our esteemed guests. We genuinely care about our staff's well-being, providing healthcare professionals, wellness activities, and assistance with essential needs.
We support personal and professional growth with internal development programs, traineeships, study loans, and professional coaching. Additionally, we offer comprehensive benefits, including medical aid, retirement and disability funding.
Our commitment extends to social and environmental responsibility, focusing on youth development and environmental consciousness. Join our community that values respect, care, and continuous growth.
Reservationist:
As our Reservationist: Receptionist, you will respond to all enquiries and proposals efficiently and client-orientedly and offer service excellence.
Part of your role will be to update rooms and event bookings daily regarding all enquiries and ensure that all guest profiles are updated accurately at the time of booking. You will produce all documentation for group accommodation and normal bookings.
You will supervise the house keeping Department when the Manager is not on shift.
Along with your Matric Certificate or relevant equivalent certificate, we require a Hospitality Diploma and at least 2 years’ experience in Reservations, and/or Front Office. Your strong administrative and data entry skills, ability to identify numerical errors, and excellent organisational and time-management abilities will set you apart from other candidates.
You are proficient in using night brigde ans sempa and MS Office.
To apply, please send applucation ans cv to gm@kiwiboutiquelodges.co.za
We are an equal opportunity employer
25d
We are seeking to employ the service of Receptionist who will be responsible for greeting our visitors and providing exceptional customer service assistance.DutiesServe visitors by greeting, welcoming, and directing them appropriately.Notifies company personnel of the arrival of visitors.Maintains the security and telecommunications system.Inform visitors by answering or referring queries.Directs visitors by maintaining employee and department directories.Requirements and QualificationsVerbal and written communication skills.Customer service.Multitasking and prioritization.Trust.Familiarity with Microsoft Office.Problem resolution.Capacity to work under pressure.Attention to details.Interested persons must send their CV / Curriculum Vitae by email.beccalopez.jobs@gmail.com
1mo
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JOB LOCATION: NORTH BEACHSALARY: 12K PER MONTHTYPE: CONTRACTJOB REFERENCE: CTP592356NBHOTEL RECEPTIONIST NEEDED FOR A WELL ESTABLISHED HOTEL IN NORTH BEACH.Centrix Pro is recruiting for a prestigious and well-established hotel in North Beach who are seeking a friendly and professional Hotel Receptionist to join the team and provide exceptional service to our valued guests. Our ideal candidate will have excellent communication skills, a passion for delivering outstanding customer service, and a keen attention to detail.Hotel Receptionist Responsibilities:Warmly greet guests upon arrival, efficiently handling check-ins, check-outs, and any special requests.Provide accurate information about the hotel’s facilities, services, and local attractions, ensuring guests have a memorable stay.Answer telephone enquiries and manage reservations in a timely and courteous manner.Maintain up-to-date guest records and billing information using the hotel’s property management system.Coordinate with housekeeping, maintenance, and other departments to address guest needs and resolve any issues that may arise.Process payments and maintain accurate financial records.Assist with administrative tasks, such as managing correspondence, filing, and data entry, as required.Adhere to all hotel policies and procedures, as well as local, state, and federal regulations.Hotel Receptionist Schedule:The Hotel Receptionist role is full-time, with a schedule that may include weekends, holidays, and evenings as needed to ensure the smooth operation of the hotel’s front desk services.Hotel Receptionist Requirements:Previous experience in a customer service role, preferably within the hospitality industry.Excellent communication, interpersonal, and problem-solving skills.Proficiency in Microsoft Office Suite and experience with hotel property management systems.Strong organisational skills and the ability to multitask in a fast-paced environment.A professional and friendly demeanour, with a genuine commitment to guest satisfaction.Flexibility to work weekends, holidays, and evenings as needed.What We Offer:Opportunities for professional growth and development within our expanding hospitality group.A supportive and inclusive work environment, where your hard work and dedication will be recognised and rewarded.Hotel EventsIf you are ready to embark on an exciting career in hospitality and join a team that is committed to excellence, we invite you to apply below!https://centrixpro.co.za/hotel-receptionist-north-beach/
2mo
3
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Ad posted by Ibrahim sissoko in City Centre. Gumtree generated category for this ad: General Worker Jobs
2mo
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