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Results for client support in "client support" in Jobs in Higgovale in Higgovale
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Client Services & Operations Support OfficerAsset Loans & Vehicle Finance | Full-Time | Cape TownSummaryLooking for a detail-oriented Client Services & Operations Support Officer to support asset-backed lending and vehicle finance operations. This role combines client interaction, collections, and hands-on operational support in a fast-paced financial services environment. Key ResponsibilitiesClient Communication & CollectionsManage inbound and outbound communication with clients regarding asset loan and vehicle finance facilities.Conduct collections activities, including payment follow-ups, arrears management, and resolution of client queries.Maintain professional, compliant, and clear communication at all times.Identify and escalate delinquent accounts and potential risk issues where required.Maintain accurate records of all client interactions and collection activities.Operations & Administrative SupportProvide administrative support to the Vehicle Finance function, including:Vehicle licensing and registration coordinationMonitoring and administration of vehicle insuranceTracking and monitoring financed vehiclesAssisting with onboarding and ongoing administration of financed assetsEnsure all documentation is complete, accurate, and easily retrievable.Support internal reporting relating to collections, vehicle status, and operational metrics.Assist with ad hoc operational tasks and reporting as required.Contribute to continuous improvement of processes, controls, and overall client experience. Qualifications / RequirementsStrong client se
https://www.jobplacements.com/Jobs/C/Client-Services--Operations-Support-Officer-1252481-Job-Search-1-16-2026-6-38-14-AM.asp?sid=gumtree
12d
Job Placements
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Italian Speaking Customer Services RepresentativeJoin a Fast-Growing Beauty & Wellness Tech Brand!Cape Town CBD, Office-Based | SaaS / Beauty & Wellness Tech | R22,000R30,000 CTCAbout Our ClientA leading SaaS company in the Beauty & Wellness Tech space, driving digital transformation for salons, spas, and beauty professionals. With an AI-powered platform and a rapidly growing UK customer base, they deliver intuitive tools that empower both consumers and service providers.The Role: Italian Speaking Customer Services RepresentativeThis role is focused on providing exceptional customer service and sales support through live chat for Italian-speaking users and UK-based clients. Youll manage AI-powered chat systems, handle inquiries from both B2C and B2B users, and support client onboarding and engagement. Youll also work closely with internal teams to improve customer journeys and platform usage.Key ResponsibilitiesMinimum 2 years experience in B2B outbound sales or client support, ideally within SaaS or techManage AI-powered live chat systems (e.g., Intercom, Zendesk) and optimize flows based on user feedbackProvide live support to individual users and business clients (salons, spas, beauty professionals)Assist with onboarding, troubleshooting, and feature supportIdentify upsell and cross-sell opportunities during conversationsGuide prospects through demos and sales cycles; follow up with inactive usersEscalate technical issues and manage resolution timelinesMaintain documentation and tag automation opportunitiesAbout You2+ years in B2B sales or support, preferably in SaaS or techNative or fluent Italian and professional-level EnglishHands-on experience with UK-based clients; familiar with UK communication normsProven ability to manage full sales cyclesSkilled in Salesforce, Slack, Google Workspace, Microsoft OfficeExperience with live chat tools and CRM dashboardsProactive, self-motivated, and thrives in fast-paced environmentsStrong organizational skills and attention to detailBonus: Experience in beauty, wellness, or personal care industriesBonus: Passion for digital tools and automation
https://www.jobplacements.com/Jobs/I/Italian-Speaking-Customer-Services-Representative-1255816-Job-Search-1-26-2026-8-28-30-AM.asp?sid=gumtree
2d
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Role Overview:The Junior Sales Consultant will play a key role in driving sales growth by identifying new business opportunities,maintaining strong relationships with existing clients, and providing support to the senior sales team. This position is essential in delivering customized telecommunications solutions that meet the internet, voice, and connectivity requirements of our corporate clients. Key Responsibilities:Client Engagement & UpsellingConduct follow-ups to ensure client satisfaction.Identify upselling and cross-selling opportunities.Assist in preparing sales presentations and proposals.Support contract negotiations under the guidance of senior sales staff.Close smaller sales deals with supervision.Monitor market trends, competitor activity, and evolving client needs.Share insights to help refine product offerings and sales strategies.Develop an in-depth understanding of our telecommunications products and services.Clearly articulate product features and benefits to potential clients.Maintain accurate records of sales activities in CRM systems.Prepare periodic sales reports for internal review.Focus primarily on the Western Cape region.Travel to client sites within the region to present solutions and close deals. Key Skills and Competencies:Strong communication and interpersonal skillsConfidence and professionalism in cold calling and client meetingsQuick learner with the ability to adapt in a fast-paced environmentBasic understanding of the telecommunications industry (preferred)Strong negotiation and problem-solving abilitiesProficiency in Microsoft Office and CRM tools Qualifications:Matric CertificateFluent in EnglishPrevious sales experience is advantageousValid drivers license and access to a reliable personal vehicleHow to apply
https://www.jobplacements.com/Jobs/J/Junior-Sales-Consultant-1248821-Job-Search-01-06-2026-10-30-32-AM.asp?sid=gumtree
2d
Job Placements
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Role OverviewWe are seeking lively, detail-oriented, and experienced Customer Service / FICA Agents to provide exceptional customer support on our online trading platform while ensuring full compliance with FICA and AML requirements. This role is client-facing and compliance-focused, requiring strong communication skills, accuracy, and the ability to work efficiently in a fast-paced environment.Key ResponsibilitiesCustomer Service & Platform SupportProvide prompt, professional customer support via multiple communication channels.Assist clients with platform navigation, trading processes, and basic technical queries.Resolve customer complaints efficiently and ensure high levels of client satisfaction.Maintain accurate records of customer interactions and transactions.Stay informed on platform updates, system changes, and relevant market trends.Maintain strict customer confidentiality at all times.FICA & Compliance ResponsibilitiesConduct client identification and verification (KYC), including the collection and verification of required documentation (ID, proof of address, source of funds, etc.).Ensure all FICA verification is completed prior to onboarding or transaction finalisation.Perform ongoing client monitoring in line with regulatory requirements.Identify and report suspicious or unusual transactions related to potential money laundering or terrorist financing to the Financial Intelligence Centre (FIC).Accurately record and report discrepancies identified during the verification process.Maintain proper record-keeping of client documentation and transactions in accordance with FICA requirementsMinimum Requirements:Matric / High School qualification (required).Minimum 12 years customer service experience (call centre, financial services, or client-facing roles preferred).Excellent verbal and written communication skills in English (additional languages are advantageous).Strong problem-solving, multitasking, and analytical skills.High attention to detail and accuracy, particularly in compliance-related work.Computer literate with working knowledge of MS Office and CRM/customer service systems.Basic understanding of financial regulations (FICA/AML knowledge advantageous; training will be provided).Ability to work rotational shifts
https://www.jobplacements.com/Jobs/C/Customer-Service-Agent-1254837-Job-Search-01-22-2026-10-05-11-AM.asp?sid=gumtree
5d
Job Placements
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1st to 2nd Line IT Support EngineerJoin a UK-based remote IT support team with a focus on both tech and service excellenceRemote | IT Support | R27,500 R32,000/month equivalentAbout Our ClientOur client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company supports businesses with everything from hardware and networking to Microsoft 365 and security administration.The Role: 1st to 2nd Line IT Support EngineerThis role bridges frontline helpdesk and more advanced technical support, playing a key part in diagnosing complex issues, escalating appropriately, and ensuring high service standards. Youll be involved in both user support and system administration, with opportunities to broaden your technical exposure.Key ResponsibilitiesProvide 1st and 2nd line remote support for hardware, software, networking, and cloud issuesHandle escalations from 1st line support and liaise with 3rd line where necessaryTroubleshoot PCs, servers, peripherals, Microsoft 365 apps, and common softwareManage user accounts across Entra, Active Directory, and other vendor portalsSupport Windows Desktop and Server environments (some exposure to Mac OS beneficial)Perform basic network diagnostics and support VoIP-related queriesAssist with endpoint protection (AV, EDR/MDR) and backup solutionsUse remote support and ticketing tools to document and resolve incidents thoroughlyContribute to internal knowledge base and documentation practicesAbout You23+ years experience in a 1st/2nd line IT support environmentStrong knowledge of Windows OS (desktop/server), MS 365, and basic networkingFamiliarity with Entra ID, Active Directory, backup technologies, and security protocolsConfident communication skills clear spoken and written English is essentialCustomer-centric approach with patience, empathy, and attention to detailAble to prioritise tasks under pressure and remain calm with stressed usersAdaptable and willing to learn new tools, systems, and processesComfortable working with a remote team and escalating when needed
https://www.jobplacements.com/Jobs/A/1st-to-2nd-Line-IT-Support-Engineer-1256624-Job-Search-1-28-2026-7-20-39-AM.asp?sid=gumtree
10h
Job Placements
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Job & Company Description:Are you passionate about numbers and sports? Do you want to combine your love for finance with the fast-paced, energetic world of sport? Our client a dynamic player in the sporting insurance industry is looking for a motivated and detail-oriented Accountant to join their team in Cape Town! This is not your typical accounting job. Youll be stepping into a full-function accounting role within a niche, growing sector where the world of finance meets the action and adrenaline of sports. Youll be responsible for the complete accounting lifecycle, ensuring financial operations are accurate, compliant, and aligned with the businesss broader goals. Duties: Assist in budgeting and forecastingHandle statutory returns and compliance reportingLiaise with external auditors and stakeholdersSupport operational teams with financial insights and best practicesHelp improve processes and drive efficiencies within the finance functionJob Experience & Skills Required:Qualifications: A completed BCom degree in Accounting, Finance, or a related fieldExperience:At least 2 years of hands-on accounting experienceStrong understanding of accounting principles and financial reportingA genuine passion for sports or experience working in a sports-adjacent environment
https://www.jobplacements.com/Jobs/F/Financial-Accountant-1196169-Job-Search-06-20-2025-04-13-56-AM.asp?sid=gumtree
7mo
Job Placements
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Our client, a well-established company in the manufacturing sector, is seeking a dynamic and experienced Sales Representative to join their team. The ideal candidate will have a proven track record in business development and client relationship management within an industrial or related environment.Key Responsibilities:Develop and maintain strong relationships with clients across relevant industries.Identify new business opportunities and drive sales growth.Negotiate effectively with clients, including at corporate level.Provide accurate product information and technical support to customers.Collaborate with internal teams to ensure seamless order processing and customer satisfaction.Troubleshoot and resolve client issues efficiently.Prepare and submit regular sales reports and forecasts.Minimum Requirements:5+ years of industry-related experience in sales, preferably within manufacturing or a closely aligned sector.Strong negotiation and communication skills, with the ability to engage at all levels.Excellent problem-solving and troubleshooting abilities.Detail-oriented, reliable, and professional.Own reliable transport and ability to commute to and from the factory daily.A team player with a proactive and goal-driven mindset.Preferred Background:Candidates with existing networks or experience in the hospitality, alcohol, or high-end furniture retail industries will be at an advantage.Knowledge of clients such as wi
https://www.jobplacements.com/Jobs/S/Sales-Representative-1255414-Job-Search-01-23-2026-23-00-14-PM.asp?sid=gumtree
4d
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To ensure accurate, compliant, and efficient bookkeeping and accounting services for clients by maintaining financial records, managing transactions, and supporting audits and regulatory submissions. This role contributes to the organizations strategic objective of delivering seamless, reliable, and highquality finance and accounting solutions that enhance client trust and operational excellence.Education and Experience: ACCA, CIMA, CA or CFA qualification required. Masters in Finance and Accounting preferred.Min 5 years of relevant bookkeeping and accounting exp. (preferably in financial services sector)Key duties:Financial Accounting & BookkeepingMonth end closing and reportingReconciliation and Audit supportRegulatory Compliance supportClient Stakeholder management
https://www.jobplacements.com/Jobs/B/Bookkeeper-1253792-Job-Search-01-20-2026-10-04-17-AM.asp?sid=gumtree
7d
Job Placements
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Customer Services Representative (UK Market)Empower UK beauty professionals through smart SaaS support and engagementCape Town CBD, Office-based | R18,000 R25,000 per month (CTC)About Our ClientJoin a fast-growing Beauty & Wellness Tech company redefining how salons, spas, and beauty professionals engage with their clients through innovative SaaS solutions. This company operates at the intersection of beauty, technology, and customer success, providing digital tools that empower UK-based users to thrive.The Role: Customer Services RepresentativeThis is an in-office role based in Cape Town, focused on delivering high-quality live chat support to both end-users and business clients in the UK market. You will manage AI-powered chat systems, resolve customer issues, support sales engagement, and contribute to product improvement by identifying common user pain points. Your contribution is critical to ensuring seamless customer journeys, strong retention, and successful platform adoption across the UK user base.Key ResponsibilitiesMinimum 2 years experience in B2B sales or client support, ideally in a SaaS or tech-driven environmentOperate and fine-tune AI-powered live chat systems (e.g., Intercom, Zendesk) to ensure seamless customer experiencesContinuously improve chatbot flows, content, and decision trees based on feedback and analyticsAnalyze engagement data to optimize automation and reduce friction in the support journeyHandle real-time inquiries from UK-based business clients and end-users with empathy and professionalismGuide users through onboarding, account setup, troubleshooting, and advanced feature usageCollaborate with product and onboarding teams to resolve issues and drive long-term customer successIdentify upsell and cross-sell opportunities during live chat interactionsSupport demo scheduling, lead qualification, and provide guidance to prospectsProactively re-engage inactive users to boost platform usage and satisfactionEscalate technical issues in a timely manner, ensuring resolution aligns with service-level agreements (SLAs)Maintain and update internal knowledge base documentationTag and report recurring user queries to inform automation and product improvementsAbout YouMinimum 2 years of experience in client support or B2B sales roles, ideally within SaaS or tech environmentsDirect experience supporting or selling to UK-based clients is essential, with an understanding of local communication styles and customer expectationsConfident communicator with clear, persuasive, and professional English both written and verbalComfortable managing the full sales cycle, including demos, lead nurturing, closing, and onboardingDigitally savvy, with proficiency in Salesforce, Slack, Google Workspace, and Mic
https://www.jobplacements.com/Jobs/C/Customer-Services-Representative-UK-Market-1254813-Job-Search-1-22-2026-9-23-35-AM.asp?sid=gumtree
6d
Job Placements
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To ensure accurate, compliant, and efficient bookkeeping and accounting services for clients by maintaining financial records, managing transactions, and supporting audits and regulatory submissions. This role contributes to the organizations strategic objective of delivering seamless, reliable, and high-quality finance and accounting solutions that enhance client trust and operational excellence.Education & ExperienceACCA, CIMA, CA, or CFA qualification required. Masters in Finance & Accounting preferred.Minimum 7 years of relevant bookkeeping and accounting experience (preferably in the financial services sector).CertificationsAccounting professional certification (ACCA/CIMA/CA/CFA) required. Big Four experience is an advantageKey accountabilities: Financial Accounting & BookkeepingMonth-End Closing & ReportingClient BillingReconciliation & Audit SupportRegulatory & Compliance SupportClient & Stakeholder Management
https://www.jobplacements.com/Jobs/M/Manager-Accounts--Billing-1253791-Job-Search-01-20-2026-10-04-17-AM.asp?sid=gumtree
7d
Job Placements
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REQUIREMENTSMatric, or similar qualificationFluent in English and Afrikaans requiredProfessional telephone and email etiquette in both languagesExcellent computer literacyHigh level of attention to detail ESSENTIALAble to work under pressureExcellent problem-solving skillsHigh energyProficiency in Google Workspace advantageous DUTIESLiaising telephonically with clients to double-check quantities and details of quotes submittedEnsuring artwork information, colour, spelling etc. is 100% correctLiaising with artwork department on changes to be madeEnsuring that all artwork received from Layout Artists is correct and received in time to achieve stipulated and predetermined deadlinesEnsuring every effort is made to receive the clients approved artwork to achieve stipulated and predetermined deadlinesKeeping an accurate record of all allocated quotes, orders, and the status of eachSupporting the sales team (Account managers and Management) with general operations to help reach team objectives and meet client needsManaging all e-mail correspondenceManagement of and assisting with the above-mentioned duties in the absence of and on behalf of colleagues within the same department Salary: R9 000 Cost To Company, dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://www.jobplacements.com/Jobs/J/Junior-Client-Liaison-Administrator--Branding-1255749-Job-Search-01-26-2026-04-31-48-AM.asp?sid=gumtree
2d
Job Placements
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