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Technical Manager
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3 days ago80 views
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General Details
Description
Role Overview:
The Technical Manager will lead all technical operations within the business, including service delivery, support, engineering, infrastructure management, and project execution.
This is a hands-on leadership position overseeing a team of 6 technical professionals (4 direct and 2 indirect reports). The role requires strong technical depth, structured people management, and a passion for building a world-class service delivery model.
You will collaborate closely with the CEO, prepare solution designs and project proposals, and play a central role in shaping the companys technical standards, operating model, and long-term infrastructure strategy.
Who Were Looking For:
An exceptional technical leader who is:
Key Responsibilities:
The Technical Manager will lead all technical operations within the business, including service delivery, support, engineering, infrastructure management, and project execution.
This is a hands-on leadership position overseeing a team of 6 technical professionals (4 direct and 2 indirect reports). The role requires strong technical depth, structured people management, and a passion for building a world-class service delivery model.
You will collaborate closely with the CEO, prepare solution designs and project proposals, and play a central role in shaping the companys technical standards, operating model, and long-term infrastructure strategy.
Who Were Looking For:
An exceptional technical leader who is:
- Calm, authoritative, and highly capable in complex environments
- Strong on discipline, structure, documentation, and processes
- Confident guiding technical teams and enforcing high standards
- Able to translate complexity into clear, actionable solutions
- Passionate about building predictable, reliable, and scalable technical operations
- Able to balance firmness with empathy, communicate clearly with clients and non-technical audiences, and make sound decisions under pressure
Key Responsibilities:
- Technical Leadership & Architecture:
- Define and maintain solution standards, architecture, and change control processes
- Translate business and client needs into scalable, supportable technical solutions
- Maintain standardised technology stacks across clients
- Provide hands-on technical guidance and L1L3 escalation support
- Lead root cause analysis and implement long-term remediation
- Develop per-client infrastructure strategies, documenting risks and recommended improvements
- Service Delivery & Support:
- Oversee daily operational support, ensuring SLA and response time adherence
- Lead and develop a team of 6 technical staff
- Drive high-quality ticket management and documentation discipline (Zoho Desk)
- Own escalation processes and complex incident handling
- Ensure that monitoring and alerting platforms operate effectively
- Project & Change Management:
- Plan and deliver projects such as migrations, upgrades, network deployments, and cloud transitions
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https://www.executiveplacements.com/Jobs/T/Technical-Manager-1245028-Job-Search-02-16-2026-00-00-00-AM.asp?sid=gumtree
Id Subtitle 1349958916
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Executive Placements
Selling for 1 year
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About Our ClientOur client helps businesses turn operational complexity into structured, scalable systems through workflow design, systems integration, and automation advisory. They operate within a SaaS and consulting environment to build structured operating systems through implementation, optimisation, and automation.The Role: SaaS Engineering InternThis internship provides practical exposure to workflow architecture, systems automation, and software implementation within a SaaS consulting environment. The role exists to support requirements gathering, workflow configuration, testing, documentation, and client onboarding initiatives while working with the Engineering and Growth & Development teams.Key ResponsibilitiesCurrently pursuing or recently completed a Bachelors degree in Computer Science, Engineering, Information Systems, or related field.Assist in gathering and analysing business requirements alongside the Growth & Development team to identify workflow gaps and automation opportunities.Collaborate on designing scalable workflow architectures and translating operational requirements into system configurations.Configure project management and automation platforms, including building custom workflows, statuses, custom fields, automations, dashboards, and reporting structures.Support API-based and no-code integrations between systems.Perform functional testing and validate workflow accuracy and system behaviour.Create and maintain technical documentation, SOPs, and user guides.Support client onboarding and assist with system-related support tickets.About YouCurrently pursuing or recently completed a Bachelors degree in Computer Science, Engineering, Information Systems, or related field.Basic knowledge of JavaScript, Python, or another programming language.Understanding of automation logic and workflow systems.Strong analytical and problem-solving ability.High attention to detail and clear communication skills.Ability to follow structured processes and standards.Professional conduct when interacting with clients during working hours (08:00 17:00).Willingness to learn in a fast-paced consulting environment.Familiarity with APIs, system integrations, and databases (SQL or NoSQL) advantageous.Exposure to version control systems such as Git beneficial.
https://www.jobplacements.com/Jobs/S/SaaS-Engineering-Intern-1264308-Job-Search-2-20-2026-2-12-38-AM.asp?sid=gumtree
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