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Results for helpdesk support in "helpdesk support" in Jobs in South Africa in South Africa
1
Property Helpdesk Coordinator/Property AdminJoin a Property Management team acting as the first point of contact for helpdesk enquiries and coordinating resident requests for a UK-based business. Gardens (Cape Town), Full time office based, R35 000About Our ClientThe company is a UK-based property management business with operations supported remotely. It manages residential and mixed-use developments, utilizing platforms such as Ping, Bluebox, Building Link, and Quooda.The Role: Property Helpdesk Coordinator/Property AdminThe Property Helpdesk Coordinator plays a key role within the Property Management team, acting as the first point of contact for helpdesk enquiries and ensuring the efficient coordination of resident requests, system tickets, and internal communications. The role exists to triage incoming calls, allocate helpdesk tickets, and support system administration while coordinating communication between residents, contractors, and internal teams. The main focus areas include managing the Ping resident communication platform, supporting property compliance services, and providing administrative support to the Property Manager and wider team.Key ResponsibilitiesDemonstrate proven experience in a busy administrative role within the real estate sector or a related field.Act as the first point of contact for helpdesk enquiries by triaging incoming calls and requests.Log, prioritise, and allocate tickets through the helpdesk system to the appropriate team members.Update and maintain resident systems and databases including Ping, Bluebox, Building Link, and Quooda.Coordinate communication between residents and teams through the Ping resident app and assist with its rollout.Support the scheduling of property compliance services including HIU and FCU servicing.Provide administrative support to the Property Manager, Senior Property Manager, and wider property management team.Assist with the organisation and tracking of apartment fire door inspections in collaboration with the technical service team. About YouPrevious experience providing administrative support to multiple colleagues in a fast-paced environment.Experience working within the UK property sector or supporting UK property management operations remotely.Backgr
https://www.jobplacements.com/Jobs/P/Property-Helpdesk-CoordinatorProperty-Admin-1272177-Job-Search-3-16-2026-11-35-32-AM.asp?sid=gumtree
14d
Job Placements
1
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A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR : Information Technology / IT SupportBASIC SALARY : Market RelatedSTART DATE : A.S.A.PJob Purpose:To provide first-line technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, network, printer, email, and system-related issues. The role ensures that users can work efficiently with minimal disruption and that support requests are handled in a professional and timely manner.REQUIREMENTS: Key Responsibilities:Provide first-line support to users for desktops, laptops, printers, mobile devices, email, and standard business applications.Log, track, and manage support requests through the helpdesk or ticketing system.Diagnose and resolve technical issues remotely and on-site.Escalate unresolved or complex issues to second-line support, vendors, or system administrators where necessary.Install, configure, and maintain computer hardware, software, and peripheral devices.Set up new user accounts, devices, and access rights in accordance with company procedures.Assist users with password resets, account lockouts, and access-related issues.Support Microsoft 365, Windows, Teams, Outlook, printers, scanners, and common office applications.Perform routine maintenance, updates, and software installations.Ensure that all equipment is correctly recorded in the asset register.Provide user training and basic guidance on systems and applications.Maintain accurate documentation of incidents, resolutions, and IT procedures.Assist with workstation setups, office moves, and onboarding of new employees.Monitor recurring issues and report trends to management.Follow IT security, backup, and data protection procedures.Maintain a professional, courteous, and service-oriented relationship with users. Minimum Qualifications:Grade 12 / Matric.Relevant IT qualification, diploma, certificate, or coursework in Information Technology, Computer Science, or related field.Certifications such as CompTIA A+, N+, Microsoft, or similar will be an advantage. Experience:3 years experience in an IT support, helpdesk, or end user support environment.Experience supporting Windows operating systems and Microsoft Office / Microsoft 365.Experience with printers, desktop support, user account setup, and troubleshooting common end-user issues.Experience with ticketing or helpdesk systems is advantageous. https://www.executiveplacements.com/Jobs/I/IT-Specialist-End-User-Support-1274350-Job-Search-03-30-2026-00-00-00-AM.asp?sid=gumtree
14h
Executive Placements
1
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Job PurposeTo provide first-line technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, network, printer, email, and system-related issues. The role ensures minimal disruption to business operations by delivering timely, professional, and effective support.Key ResponsibilitiesProvide first-line support for desktops, laptops, printers, mobile devices, and business applicationsLog, track, and manage incidents and service requests via the helpdesk/ticketing systemDiagnose and resolve technical issues both remotely and on-siteEscalate complex issues to second-line support, vendors, or system administratorsInstall, configure, and maintain hardware, software, and peripheralsSet up user accounts, devices, and access rights in line with company proceduresAssist with password resets, account lockouts, and access-related issuesSupport Microsoft 365, Windows OS, Teams, Outlook, and other office applicationsPerform routine system maintenance, updates, and installationsMaintain accurate IT asset registersProvide basic user training and guidance on systems and applicationsDocument incidents, resolutions, and IT proceduresAssist with onboarding, workstation setups, and office movesIdentify recurring issues and report trends to managementEnsure compliance with IT security, backup, and data protection policiesMaintain a professional and service-oriented approach to user supportMinimum RequirementsQualifications:Grade 12 (Matric)Relevant IT qualification (Diploma/Certificate/Degree)Certifications such as CompTIA A+, N+, or Microsoft (advantageous)Experience:13 years experience in IT support/helpdesk environmentExperience supporting Windows OS and Microsoft 365Experience with printers, desktop support, and user account managementExposure to helpdesk/ticketing systems (advantageous)Knowledge & SkillsSolid understanding of computer hardware, software, and peripheralsBasic networking knowledge (Wi-Fi, VPN, shared drives)Familiarity with Active Directory and user account administrationUnderstanding of remote support toolsBasic cybersecurity awareness (phishing, password security)Key Skills:Strong troubleshooting and problem-solving abilityGood communication and customer service skillsAbility to explain technical concepts in simple termsStrong time management and prioritisation skillsAbility to work under pressure and meet deadlinesGood documentation and administrative skillsPersonal Attribute
https://www.executiveplacements.com/Jobs/I/IT-Specialist-End-User-Support-1274982-Job-Search-03-28-2026-00-00-00-AM.asp?sid=gumtree
3d
Executive Placements
1
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Job Title: Toll and Helpdesk TechnicianReport to: Senior TCS CoordinatorSeniority Level: Mid Career (2 - 4 yrs exp)Region: GautengLocation: Tshwane (Pretoria)Type: PermanentDuties and Responsibilities:Maintain PCI compliancyLinux System with Oracle support, maintenance and monitoringWorking closely with the TCH Technicians to resolve issues at plazas and lanesFault finding, trouble shooting and recovery of Linux based systemsFault finding, trouble shooting and replacing faulty network equipmentCollection and loading of raw data from remote sites when requiredAdherence to service levels and turnaround timeInvestigate user or toll system problems, reporting needs, system problems, and other user or company needsLogging, monitoring, solutions and closing of reported system problemsLiaison and resolving of system problems with overseas supplierLiaison and resolving of network problems with the network support contractorDatabase and system consistency and performance monitoringDocument problems and solutions for future referenceMaintain communication infrastructure to remote sitesMaintain confidentiality with regard to information being stored, processed, or accessedSystem support for remote locationsPerform daily, weekly and monthly checks on system performancePerform preventative maintenanceMaintain and control data centreSubmission of Monthly reportsMaintain neat and tidy workspace, and storeroomMaintain, control and support of all toll system inventory (Software and Hardware) assets and updated assets and inventory listsEnsure compliance with Bakwena rollup schedules and requirementsEnsure uptime for all related servers and workstationsWork shifts, including weekends and public holidaysBe the main point of contact of the IT Helpdesk and log callsProvide support for end users.Qualifications, Skills and Competencies:Qualification Types: Diplomas, Technical Qualification
https://www.jobplacements.com/Jobs/T/Toll-and-Helpdesk-Technician-1262214-Job-Search-03-16-2026-00-00-00-AM.asp?sid=gumtree
15d
Job Placements
1
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Job Purpose:To provide first-line technical support to end users by diagnosing, troubleshooting, and resolving hardware, software, network, printer, email, and system-related issues. The role ensures that users can work efficiently with minimal disruption and that support requests are handled in a professional and timely manner.Key ResponsibilitiesProvide first-line support to users for desktops, laptops, printers, mobile devices, email, and standard business applications.Log, track, and manage support requests through the helpdesk or ticketing system.Diagnose and resolve technical issues remotely and on-site.Escalate unresolved or complex issues to second-line support, vendors, or system administrators where necessary.Install, configure, and maintain computer hardware, software, and peripheral devices.Set up new user accounts, devices, and access rights in accordance with company procedures.Assist users with password resets, account lockouts, and access-related issues.Support Microsoft 365, Windows, Teams, Outlook, printers, scanners, and common office applications.Perform routine maintenance, updates, and software installations.Ensure that all equipment is correctly recorded in the asset register.Provide user training and basic guidance on systems and applications.Maintain accurate documentation of incidents, resolutions, and IT procedures.Assist with workstation setups, office moves, and onboarding of new employees.Monitor recurring issues and report trends to management.Follow IT security, backup, and data protection procedures.Maintain a professional, courteous, and service-oriented relationship with users.Requirements:Matric and relevant IT qualification13 years IT support experienceGood knowledge of Windows and Microsoft 365Strong troubleshooting and communication skillsExperience with helpdesk/ticketing systems advantageousOther RequirementsMay be required to travel between offices or sites.May be required to work after hours or on standby from time to time.Valid drivers licence The proposed salary for the role is R19k - R24k per month, but the option remains with the client to offer a market related salary aligned with qualifications, skills, and experience.NOTE: We ONLY accept online applications. We do not consider direct applications via Whatsapp or email..
https://www.jobplacements.com/Jobs/I/IT-Specialist-End-User-Support-1274349-Job-Search-03-23-2026-04-28-04-AM.asp?sid=gumtree
8d
Job Placements
1
Key Responsibilities:Serve as the senior escalation point for complex technical incidents across endpoints, identity and access management, VPN/ZTNA, network routing, and cloud-connected services.Lead automation initiatives to reduce repetitive service desk tickets and improve operational efficiency, leveraging tools, such as Intune, PowerShell, Autopilot, and workflow automation platforms.Manage and enhance secure access controls through Microsoft Entra ID, conditional access policies, and Microsoft 365 security configurations, to ensure strong identity and device protection.Support hybrid network environments, including the design, troubleshooting, and optimisation of Azure hub-and-spoke architectures and FortiGate VPN/ZTNA connectivity.Resolve escalated security incidents, including suspected account compromise, MFA-related anomalies, and email quarantine or security escalations.Provide technical leadership during incidents and outages, responding effectively under pressure and guiding teams toward rapid resolution.Drive operational improvements by developing runbooks, improving support processes, and implementing automation strategies that enable faster resolution by L1 and triage teams.Job Experience and Skills Required:5+ years experience in IT operations / support with at least 2-3 years in a senior capacity Strong Azure and Entra ID skills, including hybrid identity, role-based access control, and conditional Access policies Solid knowledge of endpoint management with Intune and Autopilot for both Windows and macOS devicesHands-on troubleshooting experience with FortiGate VPN/ZTNA and general networking (routing, DNS, wifi, and Vlans)Proficiency with PowerShell scripting or similar tools for automation and bulk actions Working knowledge of Microsoft 365 E5 Stack (Defender for Endpoint, Purview, and Compliance tools - advantageous)Apply now!
https://www.jobplacements.com/Jobs/J/Junior-to-Intermediate-Helpdesk-Engineer-1276399-Job-Search-03-30-2026-00-00-00-AM.asp?sid=gumtree
14h
Job Placements
1
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The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls, issues, and support req
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-Worcestor-1257643-Job-Search-03-23-2026-00-00-00-AM.asp?sid=gumtree
8d
Job Placements
1
Key ResponsibilitiesAct as the go-to expert for ICT systems, providing guidance, troubleshooting, and supportDesign and deliver engaging training (in-person, virtual, and hybrid) for users and clientsDevelop and maintain training materials, user guides, SOPs, and e-learning contentIdentify skills gaps and implement targeted training solutionsMonitor training effectiveness and drive continuous improvementRequirementsDegree/Diploma in IT, Computer Science, or related35+ years experience in ICT support, systems, and trainingProven training facilitation and content development experienceStrong communication skills with the ability to simplify technical conceptsTraining/facilitation certification (MICT SETA/ETDP SETA)Experience with LMS, helpdesk systems, and virtual training toolsE-learning and change management experienceSuccess in This RoleImproved user adoption and system efficiencyHigh training satisfaction and assessment scoresReduction in support queries and user errors
https://www.jobplacements.com/Jobs/T/Training-Facilitator-and-ICT-Support-MICT-SETAETDP-1274743-Job-Search-03-24-2026-00-00-00-AM.asp?sid=gumtree
5d
Job Placements
1
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The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls,
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-PTA-FebMarch-1262215-Job-Search-03-23-2026-00-00-00-AM.asp?sid=gumtree
8d
Job Placements
1
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice over IP).The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the clients ticketing and, Route This and e-mail). Calls that cannot be resolved are escalated appropriately. The call center operates daily from Monday to Sunday, between 7:00 AM and 10:00 PM.Below are the shift schedules:Monday to Friday: (weekly shift rotation)Shift 1: 7:00 AM 4:00 PMShift 2: 8:00 AM 4:30 PMShift 3: 8:00 AM 4:30 PMShift 4: 1:00 PM 10:00 PMWeekend (rotational, every second weekend):Shift 1: 7:00 AM 3:00 PMShift 2: 2:00 PM 10:00 PMYour Key Responsibility Areas:First Line Customer Support:Provide first-call resolution support to customers through various communication channels, including telephone, WhatsApp, web chat, email, Distant-Desktop, and RouteProvide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively.Manage incoming calls by directing them to the appropriate departments, recording details accurately, and relaying clear messages as needed.Record support requests in the clients ticketing systemAim to resolve issues permanently during the first call and within the same day, maintaining regular follow-ups with customersProviding updates at least hourly or daily as necessary.Consistently monitor Microsoft Teams and WhatsApp for messages.Troubleshooting, problem solving and monitoring:Collect information through analytical troubleshooting and problem research to identify the nature of faults, including determining whether the issue is on the customer side or related to WAN.Make use of troubleshooting tools such as tracert, ping, bandwidth test, and Route This.Monitoring of Network using Dude and Zabbix.Escalation of calls promptly to the appropriate person or team, Team Captain, or relevant technical teams (NOC, RF, Fibre, or Field Ops).Identify trends with incoming calls,
https://www.jobplacements.com/Jobs/H/Helpdesk-Agent-Potchefstroom-FebMarch-1262923-Job-Search-03-23-2026-00-00-00-AM.asp?sid=gumtree
8d
Job Placements
1
IT End User Support, Lynwood - Pretoria, R19 – 24 k (depend on exp)Matric and relevant IT qualification 1–3 years’ IT support experience Good knowledge of Windows and Microsoft 365Strong troubleshooting and communication skills Experience with helpdesk/ticketing systems advantageousCertifications such as CompTIA A+, N+, Microsoft, or similar will be an advantage.Experience with printers, desktop support, user account setup, and troubleshooting common end-user issues. Basic knowledge of networks, Wi-Fi, VPN, shared drives, and printers. Knowledge of Windows desktop operating systems. May be required to travel between offices or sites. May be required to work after hours or on standby from time to time. Valid driver’s licence End User Support PersonWe are seeking an End User Support Person to provide first-line IT support to staff and assist with hardware, software, printer, email, and network-related issues. The successful candidate will log and resolve support queries, set up devices and user accounts, assist with onboarding, and ensure users receive prompt and professional technical assistance.
https://www.executiveplacements.com/Jobs/I/IT-End-User-Support-Lynwood-Pretoria-1274410-Job-Search-03-23-2026-07-00-15-AM.asp?sid=gumtree
8d
Executive Placements
1
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Key Responsibilities:Manage the helpdesk and provide professional technical support to customers.Set up and update new customer systems.Maintain and update UNMS devices daily.Perform stock control and track field inventory.Record installations and repairs on Google Calendar/OneNote.Stay current with broadband technology developments.Conduct on-site service calls safely and responsibly.Maintain tools and equipment in good working condition.Provide clear instructions to customers on using routers and services.Test and troubleshoot equipment and infrastructure issues.Remove or replace equipment after service cancellations or changes.Conduct site surveys for potential customers.Follow health and safety regulations and conduct weekly tool talks.Collaborate with team members and assist management with ad hoc tasks. Basic Qualifications:Valid drivers license.Proven experience in broadband, networking, or technical support.Good understanding of routers, wireless technology and internet systems.Strong communication and problem-solving skills.Ability to work independently and in a team.Physically capable of climbing ladders and working in confined spaces. Additional Information:Use of the company vehicle for business purposes only
https://www.jobplacements.com/Jobs/T/Technical-Support-Technician-1228939-Job-Search-03-30-2026-00-00-00-AM.asp?sid=gumtree
2d
Job Placements
1
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Minimum requirements: Grade 1258+ years experience in a corporate IT support environmentProven experience beyond basic helpdesk workExperience in a professional services or legal environment is advantageousStrong Windows 10/11 and Microsoft 365 support experienceStrong Windows Server with HyperV and VMWareSolid understanding of AD, Azure AD, DNS, DHCP, TCP/IP, SMTPExperience supporting Teams, SharePoint, Exchange, Exchange Online and DefenderWorking knowledge of network infrastructure and connectivity technologies (LAN/WAN, Wi-Fi, VPN)Working knowledge of endpoint security and patch management systems and applicationsWorking knowledge of SQLRelevant IT certification(s) preferred (Microsoft, CompTIA, etc.)Alternating office visitsDrivers license with reliable transport is requiredProvide support for desktops, laptops, mobile devices, printers, and peripheralsTroubleshoot hardware and software errors by assessing the impact of issues, prioritizing problems, running diagnostics, documenting problems and resolutionsFull endpoint life cycle management for all user devices from onboarding to offboardingResolve Helpdesk requests with minimal supervisionSupport senior stakeholders (directors, lawyers) with a high level of professionalismTroubleshoot complex Windows 10/11, Microsoft 365, and application issuesAct as a technical escalation point for junior techniciansShare knowledge and assist with training and standardsContribute to improving processes, documentation, and user experienceAdminister Active Directory, Azure AD, Group Policy, DNS, DHCPFull endpoint life cycle management for all user devices from onboarding to offboardingResolve Helpdesk requests with minimal supervisionSupport senior stakeholders (directors, lawyers) with a high level of professionalismTroubleshoot complex Windows 10/11, Microsoft 365, and application issuesAct as a technical escalation point for junior techniciansShare knowledge and assist with training and standardsContribute to improving processes, documentation, and user experienceAdminister Active Directory, Azure AD, Group Policy, DNS, DHCPSupport Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive)Assist with endpoint management (Intune / device policies where applicable)Support VPNs, Wi-Fi, and LAN/WAN connectivityPerform workstation builds, rebuilds, and lifecycle replacementsEnforce security standards (endpoint protection, patching, access controls)Assist with user access reviews and offboardingPromote cybersecurity awareness and good user behaviourOwn issues end-to-end and communicate clearly with usersMaintain accura
https://www.jobplacements.com/Jobs/I/IT-SYSTEMS-TECHNICIAN-1273155-Job-Search-03-18-2026-10-37-15-AM.asp?sid=gumtree
12d
Job Placements
1
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End User Support Person needed for a law firm based in Pretoria East. Key ResponsibilitiesProvide first-line support to users for desktops, laptops, printers, mobile devices, email, and standard business applications.Log, track, and manage support requests through the helpdesk or ticketing system.Diagnose and resolve technical issues remotely and on-site.Escalate unresolved or complex issues to second-line support, vendors, or system administrators where necessary.Install, configure, and maintain computer hardware, software, and peripheral devices.Set up new user accounts, devices, and access rights in accordance with company procedures.Assist users with password resets, account lockouts, and access-related issues.Support Microsoft 365, Windows, Teams, Outlook, printers, scanners, and common office applications.Perform routine maintenance, updates, and software installations.Ensure that all equipment is correctly recorded in the asset register.Provide user training and basic guidance on systems and applications.Maintain accurate documentation of incidents, resolutions, and IT procedures.Assist with workstation setups, office moves, and onboarding of new employees.Monitor recurring issues and report trends to management.Follow IT security, backup, and data protection procedures.Maintain a professional, courteous, and service-oriented relationship with users.Send CV plus Payslip ASAP.
https://www.executiveplacements.com/Jobs/E/End-User-Support-Person-Pretoria-1274542-Job-Search-03-23-2026-10-38-30-AM.asp?sid=gumtree
7d
Executive Placements
1
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An established organisation in the financial sector is seeking an experienced Service Desk Lead to join their team. This role offers an excellent opportunity for a professional with exceptional verbal and written communication skills to lead a high‑performing support function and advance their career within a respected, well‑structured environment. Youll play a key role in driving service excellence, supporting users, and contributing to the organisations overall IT success. Your:Education: MatricRelevant IT diploma or degreeMinimum of 5 years helpdesk experience in a call center environment of which 2 years of supervisory or team lead experience within a service desk or helpdeskStrong technical knowledge of Office365, MS Teams, Windows OS, EntraID, VPN, etc.IT CertificationsITIL certifiedExperience: Proficiency with service desk or ticketing systems.Knowledge of network and system administration.Customer service orientation and conflict resolution skills.Excellent problem-solving.Critical Competencies:KnowledgeCustomer centric attitudeProficiency in Helpdesk ticketing systemProficiency in Automated client software deployment solutionsAttention to detailAnalytical and problem solving abilityAbility to work well in a team and also autonomouslyProfessional attitude and appearance.Excellent organizational skills.Multi-tasking and time management skills, with the ability to prioritize tasks.Proven industry experience in enterprise monitoring solutionsIndustry experience in managing voice solutionsKnowledge of ITSM principles.Familiarity with ISO 27000 standards.Knowledge of applicable data privacy practices and lawsAbility to develop innovative, practical and sustainable solutions.Show independence and initiative in identifying and solving problems.Plan and prioritize tasks and work for front line support according to agreed timelines.Must be able to work with minimal supervisionHighly motivated and enthusiasticSkills Excellent verbal and written communication skillsAn active / empathic listenerExcellent organisational skills with the ability to multi-taskAbility to manage own time effectively and to be prompt and punctualExperience of working effectively within a team and collaborating with others to achieve a goalDemonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniquesDrive, self-motivation and ability to work under own initiativeKnowledge and
https://www.jobplacements.com/Jobs/S/SERVICE-DESK-LEAD-1273642-Job-Search-3-20-2026-3-10-29-AM.asp?sid=gumtree
11d
Job Placements
1
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Requirements2 - 4 years working experience.Valid drivers license. A+ and N+ or MCSE/MCITP.Clear understanding of office 2010/2013/2016 installation, support and maintenance is required for Windows.Office 365 Setup and configure.Good understanding of Microsoft products.Windows Server 2008/2012/2016/2019 Experience.Exchange Server 2013/2016 (will be an advantage).Google Gsuite experience setup and configure experience (will be an advantage).Understanding of DNS/DHCP.Strong networking knowledge is required.Understanding of WLAN, WAN and LAN environments. Familiar with Ubiquiti products.Helpdesk knowledge and experience dealing with customers and understanding how to deliver clear and effective IT Support Services.Network Cabling, Wireless configuration and management TeamViewer support experience.
https://www.jobplacements.com/Jobs/I/IT-Technician-1270326-Job-Search-03-20-2026-00-00-00-AM.asp?sid=gumtree
11d
Job Placements
4
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IT Customer Support helpdesk based in Amanzimtoti is looking for Junior IT technician to join our team. If you are a quick learner, computer literate, comfortable with learning new technologies, have good problem-solving skills and can communicate fluent in English both typed and spoken, then we a possible opportunity for you. Job Description: This is a junior position, so experience is not mandatory. You will however need to have a good telephone manner and some technical knowledge of Windows Computers, Internet, and networking technologies. Your skills in the above will be tested if interviewed. Minimum requirements: Relevant Tertiary Education Good Telephone Manner Customer Service Driven Must be Fluent in English both Verbally and in Written Communication. Experience in IT Support Role - Preferred Candidate but not Essential Contact & Upload Details: Please send C.V to cv2026@vividsky.co.za and if no CV is received your application will be disregarded. if not contacted in 7 days Please consider your application unsuccessful.
17d
Amanzimtoti1
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Purpose of job:To ensure all IT systems are operational, proactively maintained and configured optimally. Support all customers (IT Users) to ensure they can access the required IT environments. Execute technology project required by the business and ensure IT Infrastructure is aligned with the clients technology requirementsMinimum requirements / qualifications and/or experience· Gr12 with A+, N+, S+ and Server+· 3 years+ Experience in the IT Industry· Extensive knowledge of computer and server setup and maintenance· Knowledge of LAN, WAN and wireless networks· Basic project management· Effective communication skills· Work under pressure· Ability to fault find/troubleshoot complex software and hardware issues· Ability to multitask· Knowledge of database and networking security systemsFinancial responsibilities:1. Ensure suitable hardware/software solutions are procured.· Requests quotes from multiple vendors.· Compare quotes· Research optimal solutions2. Identify possible cost saving solutions· Find and identify key areas where IT can implement optimal solutions, saving the company costs in time and money.· Constantly evaluate IT & Infrastructure systems· Ensure suitable upgrades vs replacements· Ask why a specific job or process is being done in the specific way. (e.g., why is users printing so much and what can be done to change it)3. To ensure IT Infrastructure and systems run efficiently· Identify unnecessary / absolute Infrastructure and find a better solution· Ensure optimal systems topologyCustomer responsibilities:1. Ensure IT systems and equipment is available to all CUSTOMER to perform their daily duties.· Ensure the accurate and thorough onboarding and offboarding of staff by managing user account creation, access provisioning, and deprovisioning across all IT systems. Verify that all company assets (e.g., laptops, mobile devices, and other equipment) are properly assigned and returned. Maintain a detailed checklist to prevent oversight and ensure Standard Operating Procedures (SOPs) are followed.· Ensure CUSTOMER (internal IT users) have correct tools/systems/software available to perform daily duties.· Prioritize and communicate service delivery to customers.· Ensure all IT tickets are logged on the IT helpdesk· Ensure all calls on helpdesk are actioned, this will ensure the IT users will be operational2. Manage IT helpdesk· Prioritize and communicate service delivery to customers.· Ensure tickets are resolved within SLA3. Recurring faults· Prevent recurring faults from occurring (e
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1273043-Job-Search-03-18-2026-07-00-14-AM.asp?sid=gumtree
13d
Job Placements
1
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Requirements:2 - 4 years working experience.Valid drivers license. A+ and N+ or MCSE/MCITP.Clear understanding of office 2010/2013/2016 installation, support and maintenance is required for Windows.Office 365 Setup and configure.Good understanding of Microsoft products.Windows Server 2008/2012/2016/2019 Experience.Exchange Server 2013/2016 (will be an advantage).Google Gsuite experience setup and configure experience (will be an advantage).Understanding of DNS/DHCP.Strong networking knowledge is required.Understanding of WLAN, WAN and LAN environments. Familiar with Ubiquiti products.Helpdesk knowledge and experience dealing with customers and understanding how to deliver clear and effective IT Support Services.Network Cabling, Wireless configuration and management TeamViewer support experience.
https://www.jobplacements.com/Jobs/I/IT-Technician-1273146-Job-Search-03-18-2026-10-30-52-AM.asp?sid=gumtree
12d
Job Placements
1
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We are looking for a new 1st Line Service Desk Engineer to join our vibrant team, learn our product portfolio, and work as part of our leading supporting team to ensure our customers are getting the most from our technology.The successful candidate will be the part of the Service Desk team who are the first point of contact for our customers, answering service desk cases and escalating when necessary and required.There will be hands on experience in online security, networking, wi-fi, servers, firewall configuration, data handling, communications, and cloud services.The Service Desk operates Monday to Friday 0800-1800 (UK Hours)If you want to further your career from a vibrant and fast-paced organisation, this might be the role for you.Responsibilities:The extent of your duties will include but are not limited to:Working amongst a technical helpdeskRemote network troubleshootingSupporting a range of technologiesUse of and maintenance of industry leading toolsetsSupporting VoIP and WiFi solutionsCompletion of customer service requestsEnsuring the successful onboarding of new customersEnsuring that Service Levels are metThe successful candidate will have: We are looking for someone with the following skills and attributes.Background in providing IT support.Excellent communication skills (both written & verbal)General IT knowledge and understandingGood problem-solving skills.Capable of working independentlyTeam playerGood Customer service skillsFlexible attitude and strong work ethicUnderstanding of networking and protocolsDesirable Knowledge:Current CCNA certification or equivalent
https://www.executiveplacements.com/Jobs/A/1st-Line-Service-Desk-Engineer-1275756-Job-Search-03-26-2026-11-00-15-AM.asp?sid=gumtree
4d
Executive Placements
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