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End User Support Person - Pretoria
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1 day ago29 views
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General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
End User Support Person needed for a law firm based in Pretoria East.
Key Responsibilities
Send CV plus Payslip ASAP.
Key Responsibilities
- Provide first-line support to users for desktops, laptops, printers, mobile devices, email, and standard business applications.
- Log, track, and manage support requests through the helpdesk or ticketing system.
- Diagnose and resolve technical issues remotely and on-site.
- Escalate unresolved or complex issues to second-line support, vendors, or system administrators where necessary.
- Install, configure, and maintain computer hardware, software, and peripheral devices.
- Set up new user accounts, devices, and access rights in accordance with company procedures.
- Assist users with password resets, account lockouts, and access-related issues.
- Support Microsoft 365, Windows, Teams, Outlook, printers, scanners, and common office applications.
- Perform routine maintenance, updates, and software installations.
- Ensure that all equipment is correctly recorded in the asset register.
- Provide user training and basic guidance on systems and applications.
- Maintain accurate documentation of incidents, resolutions, and IT procedures.
- Assist with workstation setups, office moves, and onboarding of new employees.
- Monitor recurring issues and report trends to management.
- Follow IT security, backup, and data protection procedures.
- Maintain a professional, courteous, and service-oriented relationship with users.
Send CV plus Payslip ASAP.
https://www.executiveplacements.com/Jobs/E/End-User-Support-Person-Pretoria-1274542-Job-Search-03-23-2026-10-38-30-AM.asp?sid=gumtree
Id Subtitle 1353000988
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Executive Placements
Selling for 1 year
Total Ads5.34K
Active Ads5.34K
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5.34KTotal Ads
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